HOT TOPIC: Key Phrases: Being Memorable with Words that Work

12/8/2020
(2:00 PM - 3:00 PM Central)

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Speakers

Gordon Beck III

President and COO
Valor Intelligent Processing, LLC (VIP)
Jacksonville, FL

Presenter Details

Why Should I Attend?
Every great collector has their trademark “one-liners” that help them close more recoveries than the rest, but coming up with witty phrases at the right time in response to the right questions and on a moment’s notice is easier said than done. In this training webinar we will explore the world of legal, moral and ethical phrases for every situation that agents face on a daily basis and provide a blue print for recoveries using WORDS THAT WORK!

Every great collector has their trademark “one-liners” that help them close more recoveries than the rest, but coming up with witty phrases at the right time in response to the right questions and on a moment’s notice is easier said than done.  In this training webinar we will explore the world of legal, moral and ethical phrases for every situation that agents face on a daily basis and provide a blue print for recoveries using WORDS THAT WORK!

Handouts and Login Information

If there are materials for this seminar, they will be available to download the day before the event. If there are no handouts listed, there are none for this event. 

One day prior to the event, login Information for the event can be found by logging in to the ACA Website and clicking on the notification bell next to your name at the top of the page.

Attend via Your Mobile Device

Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.

Cancellation Policy

ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.

Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to memberservices@acainternational.org. If you do not cancel prior to the session and do not attend, you are still responsible for full payment.

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