Express (HCM): Healthcare Collection Managment- Advanced Topics

11/9/2020 - 11/13/2020
(9:30 AM - 11:00 AM Central)

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Elizabeth Conklin

Director, Organizational Training and Development
State Collection Service, Inc.
Madison, WI

Presenter Details

Irene Hoheusle

Vice President of Collections and Education
Account Recovery Specialists, Inc.
Wichita, KS

Presenter Details

Why Should I Attend?
Healthcare collections differ from other collection practices in many significant ways, especially when it comes to consumer care. This course will discuss the risks and benefits of healthcare collecting then dive into advanced operational topics related to healthcare collection, such as federal laws, the healthcare account lifecycle, strategies for collecting self-pay and Medicare accounts, and the basics of working with charitable providers. (4.5 hours, 2.25 PDUs)

ACA International Healthcare Collection Management Designation BadgeThis course is required for the Healthcare Collection Management designation.

It may be used for renewal credit on other ACA designations. A self-reporting form is available in the course materials and attendance will be reflected on your ACA transcript.

Handouts and Login Information

If there are materials for this seminar, they will be available to download the day before the event. If there are no handouts listed, there are none for this event. 

One day prior to the event, login Information for the event can be found by logging in to the ACA Website and clicking on the notification bell next to your name at the top of the page.

Attend via Your Mobile Device

Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.

Cancellation Policy

ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.

Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to If you do not cancel prior to the session and do not attend, you are still responsible for full payment.

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