HOT TOPIC: Let it Flow, Let it Flow, How to Have a Successful Call Flow
(2:00 PM - 3:00 PM Central)
Director, Organizational Training and Development
State Collection Service, Inc.
Why Should I Attend?
Ever wonder what a call flow should look like? Ever wonder how or what you can change to enhance your call flow to help improve performance and ensure all of the targeted areas are covered? Ever wonder how, you once you enhance your call flow, to get the buy in from Production to actually make it happen? Please join us as we go over call flows, talk offs, rebuttals, flip cards and other tips and tricks to elevate your current call flow to the next level!
Handouts and Login Information
If there are materials for this seminar, they will be available to download the day before the event. If there are no handouts listed, there are none for this event.
One day prior to the event, login Information for the event can be found by logging in to the ACA Website and clicking on the notification bell next to your name at the top of the page.
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Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.
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Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to email@example.com. If you do not cancel prior to the session and do not attend, you are still responsible for full payment.