To be announced.
Why Should I Attend?
This course goes beyond the fundamental communication dos and don’ts of ACA’s FDCPA Essentials for the Accounts Receivable Management Industry and explores interpretations of the Fair Debt Collection Practices Act trending in consumer lawsuits, court decisions, and enforcement actions. This awareness may help you enhance your compliance program proactively, and thus, increase your accountability for the FDCPA and other consumer protection laws. (90 minutes, .75 PDUs)
This course will prepare participants to:
- Categorize liability and damages for violations of the FDCPA;
- Identify the criteria necessary to exercise a Bona Fide Error Defense;
Track trending areas of concern in communications with consumers, debt collection practices, and applicability of the FDCPA using industry resources.
Handouts and Login Information
If there are materials for this seminar, they will be available to download the day before the event. If there are no handouts listed, there are none for this event.
One day prior to the event, login Information for the event can be found by logging in to the ACA Website and clicking on the notification bell next to your name at the top of the page.
Attend via Your Mobile Device
Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.
ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.
Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to email@example.com. If you do not cancel prior to the session and do not attend, you are still responsible for full payment.