Michael Klutho Esq.
Why Should I Attend?
Go beyond the essentials of the FDCPA. Take a look at relevant court decision, CFPB guidance and regulatory enforcement actions impacting compliance with the FDCPA. Identify potential liability and defenses under the FDCPA.
Topics to discuss include:
- Methods of communication and technology
- Dispute, verification and cease communication requests
- Call frequency
- Collecting out-of-statute debts and settlement offers
How you will benefit:
Stay up to date on the latest FDCPA case law on leaving messages, settlement offers, validation notices and more.
Professional Development Units
You will earn .75 PDUs for this online seminar, which can be applied toward ACA’s Credit and Collection Compliance Officer (CCCO), Credit and Collection Compliance Professional (CCCP) and Scholar and Fellow designations.
*Please note, credit will be provided ONLY to individuals who have paid to attend this seminar. Anyone sitting in with a paid participant is not eligible to receive credit.
ACA Certified Instructors
This seminar is taught only by ACA Certified Instructors. You can expect top-notch presentations are created by and presented for members. Seminar instructors go through vigorous training to become ACA Certified Instructors and can speak directly to your experiences because they work in our industry.
Handouts and Login Information
If there are materials for this seminar, they will be available to download the day before the event. If there are no handouts listed, there are none for this event.
One day prior to the event, login Information for the event can be found by logging in to the ACA Website and clicking on the notification bell next to your name at the top of the page.
Attend via Your Mobile Device
Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.
ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.
Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to email@example.com. If you do not cancel prior to the session and do not attend, you are still responsible for full payment.