CORE: Exceptional Leadership

(11:00 AM - 12:30 PM Central)

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(Registration will close one hour before the event's start time)


Amy Canaday

VP of Marketing
Collection Center, Inc.
Loveland, CO

Presenter Details

Why Should I Attend?

Being a leader presents unique challenges and opportunities. As a leader, you have to understand your role as a supervisor, manage difficult situations, prioritize your roles and responsibilities and manage your time effectively. This course will cover basic leadership principles to help you discover how you may become a better supervisor and leader. Throughout the seminar, reflect on your own leadership skills to consider how you may improve your supervisory techniques.

Professional Development Units

You will earn .75 PDUs for this online seminar, which can be applied toward ACA’s Scholar and Fellow Designations. In addition, this seminar is a required course for ACA's Professional Collection Management (PCM) and Collection Industry Professional (CIP) Designations. 

*Please note, credit will be provided ONLY to individuals who have paid to attend this seminar. Anyone sitting in with a paid participant is not eligible to receive credit.

ACA Certified Instructors

This seminar is taught only by ACA Certified Instructors. You can expect top-notch presentations are created by and presented for members. Seminar instructors go through vigorous training to become ACA Certified Instructors and can speak directly to your experiences because they work in our industry.

Handouts and Login Information

If there are materials for this seminar, they will be available to download the day before the event. If there are no handouts listed, there are none for this event. 

One day prior to the event, login Information for the event can be found by logging in to the ACA Website and clicking on the notification bell next to your name at the top of the page.


Handout Exceptional Leadership

Participant Workbook Exceptional Leadership
Attend via Your Mobile Device

Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.

Cancellation Policy

ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.

Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to If you do not cancel prior to the session and do not attend, you are still responsible for full payment.