CORE: Controls and Corrective Actions

(11:00 AM - 12:30 PM Central)

Register Now

(Registration will close one hour before the event's start time)


Pamela Murphy

VP, Ethics and Compliance Officer
Fairport, NY

Presenter Details

Why Should I Attend?

Create and implement remediation plans to mitigate risks by:

  • Reviewing and prioritizing risks after the risk assessment process;
  • Identifying the most effective controls;
  • Developing project plans describing actions, ownership, accountability and timing;
  • Applying measureable metrics, Key Performance Indicators (KPIs), Quality Assurance (QA) and Quality Control (QC) activities;
  • Developing compliance auditing plans to measure the effectiveness of controls;
  • Documenting all of your efforts throughout the remediation process.

How you will benefit: 

Determine the most effective control components that you should use to mitigate your compliance risks. Use control and corrective action templates based on your needs to help you effectively execute your remediation project plans.

Professional Development Units

You will earn .75 PDUs for this online seminar, which can be applied toward ACA’s Credit and Collection Compliance Officer (CCCO) and Scholar and Fellow designations.

*Please note, credit will be provided ONLY to individuals who have paid to attend this seminar. Anyone sitting in with a paid participant is not eligible to receive credit.

ACA Certified Instructors

This seminar is taught only by ACA Certified Instructors. You can expect top-notch presentations are created by and presented for members. Seminar instructors go through vigorous training to become ACA Certified Instructors and can speak directly to your experiences because they work in our industry.

Handouts and Login Information

If there are materials for this seminar, they will be available to download the day before the event. If there are no handouts listed, there are none for this event. 

One day prior to the event, login Information for the event can be found by logging in to the ACA Website and clicking on the notification bell next to your name at the top of the page.

Attend via Your Mobile Device

Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.

Cancellation Policy

ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.

Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to If you do not cancel prior to the session and do not attend, you are still responsible for full payment.

Scroll to Top