HOT TOPIC: Preparing for AI & Evolving Consumer Preferences

(11:00 AM - 12:30 PM Central)

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Sponsored By


Mr. Gordon Beck III

Chief Executive Officer
Diversified Consultants, Inc
Jacksonville, FL

Presenter Details

Marty Sarim

Enhanced Resource Centers
Jacksonville, FL

Presenter Details

Attend via Your Mobile Device

Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.


ACA reserves the right to cancel or modify the program or substitute speakers. E-mail your cancellations to

Why You Should Attend

As Artificial Intelligence gains traction as a preferred method of communication with consumers, Debt Collectors must adapt to new contact methods to maintain a competitive edge. Learn from Diversified Consultants, Inc. (DCI) and Enhanced Resource Center (ERC), two of the first agencies who are deploying Intelligent Virtual Assistants to interact with their consumers as an alternative to live agents. 

Professional Development Units

You will earn .75 PDUs for this online seminar.

Handouts and Login Information

The materials will be located here within 2 days of the seminar. Please see your registration email for the WebEx login information.