CORE: Root Cause Analysis (Elective for any designation renewal)

(9:30 AM - 11:00 AM Central)

Register Now


Pamela Murphy

Vice President, Compliance & Privacy Officer
Fairport, NY

Presenter Details

Why Should I Attend?
Repetition is great for things like learning a new skill or following a routine for quality control. Dealing with repeat problems is tedious and frustrating. If you are tired of working the same problems over and over again, this course is for you. Adapted from ACA’s Professional Practices Management System® (PPMS), Root Cause Analysis is a process that will guide you to the true origin of a problem. Remove the root and the problem will stop growing. That means the energy and resources your team used to sustain nuisance behavior can be redirected to more productive business! (90 minutes, .75 PDUs)


This course may be used as renewal credit for most ACA designations. Can't attend the live session? Try ACA Core Curriculum On Demand.

This course will prepare you to perform a Root Cause Analysis by:

  • Correctly identifying the known problem.
  • Determining WHY the known problem occurred and categorizing the reasons.
  • Analyzing the results of asking “Why?”
  • Determining if the reasons why are the cause or result of the known problem.
Attend via Your Mobile Device

Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.

Cancellation Policy

ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.

Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to If you do not cancel prior to the session and do not attend, you are still responsible for full payment.

Scroll to Top