HOT TOPIC: Recapping 2019 – the Opportunities and Attacks on the ARM Industry

(12:30 PM - 2:00 PM Central)

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(Registration will close one hour before the event's start time)


Jack Brown III

Gulf Coast Collection Bureau, Inc.
Sarasota, FL

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Leah Dempsey

VP and Senior Counsel of Federal Advocacy
ACA International
Washington, D.C.

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Andrew Madden

Vice President, State Government and Unit Affairs
ACA International
Washington, D.C.

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Mark Neeb

Chief Executive Officer
ACA International
Minneapolis, MN

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Why Should I Attend?

The accounts receivable management industry is currently embroiled in one of the toughest political fights in its history.  This year, at the federal level, the accounts receivable management industry faced an unprecedented level of attention from federal lawmakers and regulators as we respond to the first ever debt collection proposal from the Consumer Financial Protection Bureau, over a dozen debt collection related bills on Capitol Hill, and await action from the Federal Communications Commission addressing key issues about the Telephone Consumer Protection Act, SHAKEN/STIR and call blocking and labeling.  ACA and its 36 state and regional units have faced more than 700 bills throughout the country this year that would impact the industry.  A network of unit legislative teams and more than 30 lobbyists have worked to educate legislators on the impact of receiving mass dispute letters, shortening the statute of limitations, expunging debt, limiting garnishment, restricting communications and increasing fees among other issues.  These units have also engaged in several key grassroots efforts to successfully promote and oppose legislation.  Join ACA’s Advocacy Team for a recap of this year’s efforts and a discussion on the strategy for 2020.

Handouts and Login Information

If there are materials for this seminar, they will be available to download the day before the event. If there are no handouts listed, there are none for this event. 

One day prior to the event, login Information for the event can be found by logging in to the ACA Website and clicking on the notification bell next to your name at the top of the page.

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Cancellation Policy

ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.

Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to If you do not cancel prior to the session and do not attend, you are still responsible for full payment.

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