CORE: Managing the Collection Floor (2-Day, PCM designation)

6/16/2021 - 6/18/2021
(9:30 AM - 11:00 AM Central)

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LaDonna Bohling

Presenter Details

Why Should I Attend?
This course focuses on strategies in collection floor management that help maintain compliance and foster continuous improvement. Additional strategies address efficient and effective collection practices. The ultimate goal of all the processes you manage on the collection floor is improved and measurable performance. (3 hours, 1.5 PDUs). If you are on track to complete the CIP designation, take this additional course and earn your PCM designation at the same time!

This course will prepare you to:

  • Describe effective inventory management strategies.
  • Operate a compliant collection floor.
  • Develop key performance indicators (KPIs) to measure performance.
  • Develop and understand efficient, effective, and compliant practices for the collection floor.

Professional Collection Management Badge

Click to learn more about the designations for which this course is required. May also be used for renewal credit. Can't attend the live session? Try ACA Core Curriculum On Demand!

Attend via Your Mobile Device

Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.

Cancellation Policy

ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.

Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to If you do not cancel prior to the session and do not attend, you are still responsible for full payment.

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