CORE: Introduction to Collection Industry Compliance (CIP,PCM,CCCP designation)

8/30/2021 - 9/1/2021
(9:30 AM - 11:00 AM Central)

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Daniel Venditti

Director of Dialer Operations
NCB Management Services, Inc.
Trevose, PA

Presenter Details

Why Should I Attend?
ACA experts guide you through the complex web of regulatory entities while you discover how to sustain a culture of compliance. Take away the ACA Compliance Checklist to help you start an effective Compliance Management System (CMS) as required by the Consumer Financial Protection Bureau. (1.5 PDUs, 90 mins over 2 sessions). Can't attend live? Try ACA Core Curriculum On Demand.

ACA Collection Industry Professional and Professional Collection Manager Badges ACA Credit and Collection Compliance Professional Badge

This course is required for the Collection Industry Professional, Professional Collection Manager, and Credit and Collection Professional designations. It may be used as renewal credit for other designations.

This course will prepare you to:

  • Identify the primary regulators and laws within the scope of the debt collection industry.
  • Describe the benefits of implementing a compliance program with an effective Compliance Management System (CMS).
  • Allocate talent, time, and other resources effectively by clearly defining compliance roles and responsibilities.
  • Apply the three stages of the Compliance Cycle when developing a CMS.
  • Use the ACA Compliance Checklist (and other resources) to plan and document compliance activities.
Attend via Your Mobile Device

Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.

Cancellation Policy

ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.

Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to If you do not cancel prior to the session and do not attend, you are still responsible for full payment.

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