Great Lakes Credit & Collection Association 2021 Conference
10/27/2021 - 10/29/2021
Join GLCCA on October 27-29, 2021 at the Radisson Blu Mall of America in Minneapolis, MN for their 5th Annual Conference!
Registration is now open! Select the registration button above to register. See the additional tabs above for more information on the agenda, hotel, exhibiting and sponsoring.
Make your hotel room reservation before October 6, 2021.
Early bird registration ends on September 27, 2021.
Are you a first-time attendee to the GLCCA conference? If so, we have a special registration rate for you. You will need to use the paper registration form to register and receive this special rate.
Are you only attending one day? If so, you will need to use the paper registration form to register to receive the special one-day rate.
Exhibitor Setup (for next day's opening)
2:00 PM - 4:00 PM Session Details
Exhibitors check-in and set up booths in preparation for Thursday.Opening Networking Reception
5:45 PM - 9:00 PM Session Details
Join us for Whirlyball at the Opening Networking Reception.Thursday Breakfast and Exhibitor Networking
7:30 AM - 8:30 AM Session Details
Enjoy breakfast and get to know other attendees!Welcome Announcements
8:30 AM - 8:40 AM Session Details
Hear from GLCCA President Michael Klutho and President- Elect John Ryan in welcoming attendees to the GLCCA 2021 Annual Conference!Sponsor Innovation Stage
8:40 AM - 10:40 AM Session Details
Hear from our various event sponsors at the exciting Innovation Stage!FBI Data Breach - Security
10:45 AM - 11:45 AM Session Details
Thursday Lunch and Exhibitor Networking
11:45 AM - 12:45 PM Session Details
Grab a bite to eat and connect with the GLCCA Conference Exhibitors!Technology and How to Use it Panel
12:45 PM - 1:45 PM Session Details
Early Afternoon Break and Exhibitor Networking
1:45 PM - 2:15 PM Session Details
CFPB Session
2:15 PM - 3:00 PM Session Details
Late Afternoon Break and Exhibitor Networking
3:00 PM - 3:15 PM Session Details
Lobbying/Active Efforts to Change State Law
3:15 PM - 4:45 PM Session Details
GLCCA Business Meeting
4:45 PM - 5:15 PM Session Details
Attend the Annual GLCCA Business Meeting and hear about upcoming board changes and strategic planning.Installation of Officers, Dinner, Bottle Auction and Charity Bottle Auction
6:00 PM - 9:00 PM Session Details
Friday Breakfast and Exhibitor Networking
8:00 AM - 9:00 AM Session Details
Start the day off strong with breakfast and connecting with your peers!1099, Debt Disclosure, Statute of Limitations Panel
9:00 AM - 10:00 AM Session Details
Morning Break and Exhibitor Networking
10:00 AM - 10:30 AM Session Details
Make the most of the morning break and reach out to GLCCA exhibitors!Exhibitor Teardown
10:30 AM - 11:30 AM Session Details
Exhibitors opportunity to tear down booths.ACA Update Session
10:30 AM - 11:15 AM Session Details
Attorney Panel
11:15 AM - 12:30 PM Session Details
Adjournment & Door Prizes
12:30 PM - 12:45 PM Session Details
For more information about exhibiting:
Download the Exhibitor & Sponsor Prospectus
Please note important exhibitor set up & teardown times.
Exhibitor Set Up
Wednesday, October 27, 2021
2:00pm-4:00pm Central time
*This is set up for the next day's opening at 7:30am
Exhibitor Teardown
Friday, October 29, 2021
10:30am-11:30am Central time
Announcing GLCCA's New Affiliate Membership!
GLCCA is excited to announce that it now offers Affiliate Membership for those not actively engaged in the collection agency profession but who have an interest in GLCCA events and information.
Join today and receive a half price booth at the 2021 Conference!
Current Exhibitors
Applied Innovation, Inc.
Applied Innovation offers solutions designed to increase the bottom-line of receivables management organizations. Client and consumer facing software solutions allow you to take control of your business processes through automation and increased efficiencies. Accelerate sales, and receivables, reduce expenses and improve compliance with data access, communication, reporting, and payment portals.Exhibitor Details
Nobel Biz Inc
NobelBiz is a Contact Center Technology Company that provides all-in-one solutions for call centers around the world. From carrier services to omnichannel software solutions, NobelBiz is your one-stop-shop for everything you need to get your contact center up and running.Exhibitor Details
Renkim Corporation
Founded in 1982, Renkim is a 100% employee-owned consumer communications company specializing in the production and distribution of various types of messaging. Through traditional print/mail and electronic bill presentment, our team of 135 employee-shareholders will ensure that your communication reaches its intended audience in the designated timeframe. With client-partners in the Utility, Healthcare, Marketing, Financial, and Automotive industries, Renkim has 35+ years of experience in helping build custom communication solutions.Exhibitor Details
ROYDAN Enterprises Ltd.
We're the developers of Bloodhound® debt collection software. We pride ourselves on doing things differently—not just the way we design our products, but the way we treat our customers.Exhibitor Details
TCN, Inc.
TCN is a global provider of a comprehensive, cloud-based call center platform for enterprises, contact centers, business process outsourcing firms (BPOs) and collection agencies. Founded in 1999, TCN combines a deep understanding of the needs of call centers with a unique approach to pricing - no contracts, monthly minimums of maintenance fees - that supports rapid scaling and instant flexibility to changing business needs. TCN's contact center platform, TCN Operator, features a holistic set of easy-to-use, automated agent tools and advanced apps for omnichannel communications, workforce engagement, compliance & data management, integration & automation, intelligence, reporting & analytics and collaboration & accessibility. It's suite of compliance tools helps businesses meet the requirements of the Telephone Consumer Protection Act (TCPA) and other state and federal regulations, including new and updated debt collection rules issued by the Consumer Financial Protection Bureau. TCN's secure platform integrates seamlessly with leading APIs and is accessible to agents with visual impairments. TCN is trusted by Fortune 500 companies and enterprises of all sizes in multiple industries in many countries. For more information, visit https://www.tcn.com and follow on Twitter @tcn.Exhibitor Details
WebRecon LLC
WebRecon identifies Professional Plaintiffs, Serial Litigants, and Frequent Filers lurking your database BEFORE you contact them and expose yourself to an all-but-guaranteed lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your data through WebRecon first.Exhibitor Details
For more information about sponsoring:
Download the Exhibitor & Sponsor Prospectus
Announcing GLCCA's New Affiliate Membership!
GLCCA is excited to announce that it now offers Affiliate Membership for those not actively engaged in the collection agency profession but who have an interest in GLCCA events and information.
Join today and receive a half price booth at the 2021 Conference!
Current Sponsors
Silver Sponsor - Thursday Breakfast
Applied Innovation, Inc.
Applied Innovation offers solutions designed to increase the bottom-line of receivables management organizations. Client and consumer facing software solutions allow you to take control of your business processes through automation and increased efficiencies. Accelerate sales, and receivables, reduce expenses and improve compliance with data access, communication, reporting, and payment portals.Sponsor Details
Gold Co-Sponsor - Dinner Bar
Bassford Remele
Bassford Remele, P.A. is a full-service litigation firm providing trial and appellate representation for regional, national, and international clients in a wide array of complex business litigation. The firm’s Consumer Law Practice Group is dedicated to the defense of creditors, financial institutions, collection agencies, attorneys, hospitals, and other businesses facing lawsuits under the federal consumer-protection statutes. Specifically, this practice group represents clients in many jurisdictions facing lawsuits brought under the Federal Debt Collection Practices Act (“FDCPA”), Fair Credit Reporting Act (“FCRA”), and Telephone Consumer Practices Act (“TCPA”). Bassford Remele lawyers have defended thousands of consumer lawsuits in these areas. Their practice also includes the defense of claims brought by governmental regulators overseeing entities involved in the credit and collection industry, and risk management audits and advice.Sponsor Details
Gold Co-Sponsor - Dinner Bar
Hinshaw & Culbertson LLP
Hinshaw & Culbertson LLP is a U.S. law firm with 425 attorneys located in 11 states and London. Founded nearly a century ago during the Great Depression, we know firsthand what it means to overcome challenges and position a business for long-term success. In addition to having a national reputation for the work we do for the insurance industry, we are one of the most recognized defenders of debt collectors in the country. Our Consumer and Class Action Defense practice started in Chicago and, under the guidance of ACA International member and Firm Partner David Schultz, quickly spread to other regions. Today, our team offers a national reach with a local approach and we remain committed to providing customized, holistic legal solutions for our clients.Sponsor Details
Silver Sponsor - Notepads
Nobel Biz Inc
NobelBiz is a Contact Center Technology Company that provides all-in-one solutions for call centers around the world. From carrier services to omnichannel software solutions, NobelBiz is your one-stop-shop for everything you need to get your contact center up and running.Sponsor Details
Silver Sponsor - Name Badges
Renkim Corporation
Founded in 1982, Renkim is a 100% employee-owned consumer communications company specializing in the production and distribution of various types of messaging. Through traditional print/mail and electronic bill presentment, our team of 135 employee-shareholders will ensure that your communication reaches its intended audience in the designated timeframe. With client-partners in the Utility, Healthcare, Marketing, Financial, and Automotive industries, Renkim has 35+ years of experience in helping build custom communication solutions.Sponsor Details
Silver Sponsor - Pens
ROYDAN Enterprises Ltd.
We're the developers of Bloodhound® debt collection software. We pride ourselves on doing things differently—not just the way we design our products, but the way we treat our customers.Sponsor Details
Silver Sponsor - Pocket Agendas
TCN, Inc.
TCN is a global provider of a comprehensive, cloud-based call center platform for enterprises, contact centers, business process outsourcing firms (BPOs) and collection agencies. Founded in 1999, TCN combines a deep understanding of the needs of call centers with a unique approach to pricing - no contracts, monthly minimums of maintenance fees - that supports rapid scaling and instant flexibility to changing business needs. TCN's contact center platform, TCN Operator, features a holistic set of easy-to-use, automated agent tools and advanced apps for omnichannel communications, workforce engagement, compliance & data management, integration & automation, intelligence, reporting & analytics and collaboration & accessibility. It's suite of compliance tools helps businesses meet the requirements of the Telephone Consumer Protection Act (TCPA) and other state and federal regulations, including new and updated debt collection rules issued by the Consumer Financial Protection Bureau. TCN's secure platform integrates seamlessly with leading APIs and is accessible to agents with visual impairments. TCN is trusted by Fortune 500 companies and enterprises of all sizes in multiple industries in many countries. For more information, visit https://www.tcn.com and follow on Twitter @tcn.Sponsor Details
Radisson Blu Mall of America
2100 Killebrew Drive, Bloomington, MN 55425
Reservations:
Room Rate Cut-Off: October 6, 2021
Room Rate: $149/night, plus state & local taxes!
Check-in time is 3:00 p.m. Check-out time is 12 p.m.
Venue Details
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