Fall Forum is online with you in mind!

Event Features:

  • Main Stage Featuring Presidential Election Reactions
  • 18 Breakout Sessions in 3 Different Tracks
  • 12 Innovation Stage Sessions and 20 Exhibitors Showcasing Latest Technology & Services
  • Free On-Demand Access to the Election Update
  • One-on-one chat, video chat or messaging to connect you with your peers.
  • Searchable attendee directory.

Main Stage: Policy Experts Provide the ARM Industry Reaction as Election Results Come In

ACA’s bipartisan political efforts and approach to advocacy will allow us to continue to advance the priorities of the industry, no matter what the election outcome might be. Learn about next steps as industry and political experts discuss the election results and what this means for the industry. This timely update will provide the first look at what is to come in Washington, DC over the next two to four years and how this may impact your business.

Speakers: Leah Dempsey | Travis Johnson | Michael Morley | Mark Neeb

Breakout Tracks

Operations
in the Age of COVID

COVID-19 has drastically changed the way we do business and there is no going back. What has changed and how do we move forward? This track features sessions on the positive steps and radical changes others have taken to thrive in the next normal.

Health
Care

Health care collections continues to evolve. To help you understand this changing industry, this session track will cover multiple facets of healthcare collections including billing, disputes, regulations, hiring and industry trends. Let ACA keep you up-to-date in this popular track that returns to Fall Forum each year.

Legal
Education

Look no further than this session track created by attorneys for attorneys. In just two days you can earn 7 CLE credits while networking with ACA member agencies and attorney colleagues. Open to ACA members only and will not be recorded. Requests for CLE credits in specific states must be submitted by Tuesday, October 20 via your registration. See more about CLEs on the Agenda tab.

Special Events

Women in Collections Resource Council

Included in your registration

Happy Hour

Included in your registration

Deadlines

Early Registration Rate: Friday, October 2, 2020
Submission of Specific States for CLEs*: Tuesday, October 20, 2020

*There is no guarantee that all states will approve CLEs. Please note that CLEs are available only to ACA members and that ACA's program does not qualify for CLEs in Utah.

Swag Box

Want a Swag Box? Register early to get yours! Limited quantities available and will be mailed out to the address you indicate in your registration.

Legal Education Sessions & Submission of Specific States for CLEs*: Tuesday, October 20, 2020
Legal Education sessions will not be recorded. ACA International is applying for CLE credits for the legal education track sessions for all requested states for registration submitted by Tuesday, October 20. There is no guarantee that all states will approve CLEs. Please note that CLEs are available only to ACA members and that ACA's program does not qualify for CLEs in Utah.

Special Session: Women in Collections Resource Council (WICRC)

10:00 AM - 11:00 AM Session Details

Main Stage: State of the Industry: 2020 Election Impact

11:00 AM - 12:00 PM Session Details

ACA’s bipartisan political efforts and approach to advocacy will allow us to continue to advance the priorities of the industry, no matter what the election outcome might be. Learn about next steps as industry and political experts discuss the election results and what this means for the industry. This timely update will provide the first look at what is to come in Washington, DC over the next two to four years and how this may impact your business.

Sponsor Showcase

12:00 PM - 1:00 PM Session Details

Operations in the Age of COVID-19: Session #1

1:00 PM - 1:40 PM Session Details

Health Care: Session #1

1:00 PM - 1:40 PM Session Details

Legal Education: Session #1 (Members Only)

1:00 PM - 2:00 PM Session Details

Innovation Stage: Session 1A

1:40 PM - 2:00 PM Session Details

Innovation Stage: Session 1B

1:40 PM - 2:00 PM Session Details

Sponsor Showcase

2:00 PM - 3:00 PM Session Details

Operations in the Age of COVID-19: Session #2

3:00 PM - 3:40 PM Session Details

Legal Education: Session #2 (Members Only)

3:00 PM - 4:00 PM Session Details

Health Care: Session #2

3:00 PM - 3:40 PM Session Details

Innovation Stage: Session 2B

3:40 PM - 4:00 PM Session Details

Innovation Stage: Session 2A

3:40 PM - 4:00 PM Session Details

WICRC Cocktail Hour

4:30 PM - 5:30 PM Session Details

Happy Hour

5:30 PM - 6:30 PM Session Details

Operations in the Age of COVID-19: Session #3

10:30 AM - 11:10 AM Session Details

Health Care: Session #3

10:30 AM - 11:10 AM Session Details

Legal Education: Session #3 (Members Only)

10:30 AM - 11:30 AM Session Details

Innovation Stage: Session 3A

11:10 AM - 11:30 AM Session Details

Innovation Stage: Session 3B

11:10 AM - 11:30 AM Session Details

Sponsor Showcase

11:30 AM - 12:30 PM Session Details

Operations in the Age of COVID-19: Session #4

12:30 PM - 1:10 PM Session Details

Legal Education: Session #4 (Members Only)

12:30 PM - 1:30 PM Session Details

Health Care: Session #4

12:30 PM - 1:10 PM Session Details

Innovation Stage: Session 4A

1:10 PM - 1:30 PM Session Details

Innovation Stage: Session 4B

1:10 PM - 1:30 PM Session Details

Sponsor Showcase

1:30 PM - 2:15 PM Session Details

Operations in the Age of COVID-19: Session #5

2:15 PM - 2:55 PM Session Details

Health Care: Session #5

2:15 PM - 2:55 PM Session Details

Legal Education: Session #5 (Members Only)

2:15 PM - 3:15 PM Session Details

Innovation Stage: Session 5A

2:55 PM - 3:15 PM Session Details

Innovation Stage: Session 5B

2:55 PM - 3:15 PM Session Details

Session Break

3:15 PM - 3:30 PM Session Details

Innovation Stage: Session 6A

3:30 PM - 3:50 PM Session Details

Innovation Stage: Session 6B

3:30 PM - 3:50 PM Session Details

Legal Education: Session #6 (Members Only)

3:30 PM - 4:30 PM Session Details

Health Care: Session #6

3:50 PM - 4:30 PM Session Details

Operations in the Age of COVID-19: Session #6

3:50 PM - 4:30 PM Session Details

For Sponsor/Exhibitor Prospects: ACA continues to deliver opportunities that fit all marketing strategies and budgets. You’ll find our traditional exhibitor and sponsor options are combined into tiered packages giving you sustained visibility and connections before, during and after the event. Show members your support by becoming a sponsor today.

2020 Virtual Fall Forum Prospectus

For the first time, Fall Forum will be delivered as a virtual event. As we continue to adjust and pivot in a world changed by the COVID-19 crisis, this important event will allow ARM professionals across the country, and beyond, to connect, share knowledge and learn about the latest industry developments in sessions featuring:

  • Health Care: Understanding a Changing Industry
  • The COVID Effect: During & After
  • Legal: Attorney
  • Innovation Stage: Technology & Solutions for Today

As always, our Fall Forum is built to deliver content and connection across the ARM industry. The platform provides a virtual world offering many exciting possibilities and we hope you will join us. To continue to deliver opportunities that fit all marketing strategies and budgets, you’ll find our exhibitor and sponsor options are combined into tiered packages, giving you sustained visibility and connections before, during and after the event.

You are integral to providing participants with a conference that continues to raise the bar. We welcome back long-term supporters and look forward to engaging with new organizations in the opportunities available for this event. Don’t miss your chance for a final touchpoint with ACA members in 2020, continued visibility in the virtual landscape and the expanded ACA member reach as the sponsor showcase expands from event attendees to ACA members.

  • 69% of attendees visited the Expo Hall
  • The Expo Hall was the third most visited location within the virtual platform only after the Lobby and Agenda.
  • Attendees spent an average of 4 - 5 minutes in exhibit booth
  • Exhibitors collected an average of 88 leads with full contact information
  • Number of booths attendees visit:
    • 41 – 59 booths = 6%
    • 21 – 40 booths = 11%
    • 1 – 20 booths = 82%

Average Innovation Stage attendance**

  • Average Innovation Stage attendance is 25

**Source: 2020 Convention virtual platform data reports

  • “The ability to interact with everyone, the vendors included, was spectacular.” – Larry Steller, Chief Financial Officer, Quality Asset Recovery, LLC
  • “Easy to navigate and just really well done. Appreciate you guys leading us and showing us that sometimes we have to get creative and pivot. Those that are able to do this will find success!” – Kelsi Hamilton, Compliance Team, Dynamic Collectors, Inc.

What Vendors are saying about their Virtual Experience & Favorite Features:

  • “Thank you to every body for stopping by the booth. We got to speak with a ton of people and that's what it's all about, isn't it?” – Mark Savoie, Senior Vice President, MoneyVerbs
  • Attendee visibility was a surprise and delight.
  • The platform was quite robust and the functionality was easy to use.
  • “Thank you for dealing with the "punches" that COVID has thrown to us all. It's odd being virtual but you handled it with grace and got us on board. Hats off to you all and thank you! See you for the next show either virtual or in person”
  • Favorite exhibiting features include: notification of visitors entering the booth, customization options, visitor log, ability to incorporate videos into the booth space
  • “Thank you to every body for stopping by the booth. We got to speak with a ton of people and that's what it's all about, isn't it?” – Mark Savoie, Senior Vice President, MoneyVerbs
  • Attendee visibility was a surprise and delight.
  • The platform was quite robust and the functionality was easy to use.
  • “Thank you for dealing with the "punches" that COVID has thrown to us all. It's odd being virtual but you handled it with grace and got us on board. Hats off to you all and thank you! See you for the next show either virtual or in person”
  • Favorite exhibiting features include: notification of visitors entering the booth, customization options, visitor log, ability to incorporate videos into the booth space

Attendee Products & Service Needs Identified
ACA will assist attendees in finding vendors who match their identified product and/or service needs. Breakout sessions will incorporate applicable vendors to steer session attendees to matching booths.

Innovation Stage
The Innovation Stage makes its debut to the Fall Forum agenda. Traditionally offered on the Convention Expo floor, this opportunity provides a platform for select vendors to deliver 15-minute presentations on new technology or solutions that advance the credit, collections, and accounts receivables industries. Invite attendees to join your scheduled time and engage with session participants during the simulive presentation. Attendee list and chat transcript will be provided to each presenter immediately following the session.

Direct member contact at your finger-tips         *Exhibitor Favorite!*
Say goodbye to playing “Where’s Waldo” to find a specific attendee. The virtual platform offers both 1:1 chat and video chat between all attendees on the platform. Reach out in the moment or request a time to meet.

Automated lead retrieval process                     *Exhibitor Favorite!*
Within the virtual platform, lead retrieval is automatic for all vendors at no additional cost. Attendees who stop by your booth will be tracked throughout the event. As booth staff, you have the ability to be notified as visitors enter your booth space as well as see the Booth Visitor log, tracking attendees who entered and exited your booth. Data will be captured and shared with you according to your appropriate sponsor tier.

Customized booth designs                                *Exhibitor Favorite!*
If you exhibited at Convention, your booth is already built! You’ll have the opportunity to make edits and changes if desired. For new vendors, your customized booth space will be built in partnership with ACA staff. Booth assets include video, images, website links and PDFs.

*NEW* Customized web link
Your customized booth space will come with a unique URL for pre-event marketing. Access to the link and virtual platform will require event attendees to sign into the platform; all individuals are required to be a registered attendee to access the virtual platform.

Virtual Experience Tiers

A variety of opportunities are available for your organization’s exposure at Fall Forum and beyond. There is also opportunity to create personally tailored packages should the following packages not meet your needs or budget. We encourage those interested to contact ACA to discuss opportunities.

Access Printable Exhibitor/Sponsorship Tiers

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