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2017 ACA International Fall Forum & Expo

November 1-3, 2017

(Early-Bird Pricing Now Available) 

The divisions in Washington and around the country are clear to see but the key for any business is to stay focused on where policy changes may come. As the credit and collection industry leader, ACA International provides your best chance to stay informed on how regulatory and legislative changes will directly affect the way you do business, as well as providing consistent and timely education!

Healthcare, Legal and Compliance/Operations are the central themes of this year’s Fall Forum’s education program – allowing attendees to concentrate learning in their specific areas of interest.

Whether you’re looking for detailed analysis on the ramifications of ACA's lawsuit against the FCC, changes to the CFPB's rulemaking activity, or the opportunity to network with others in the industry and learn about new products and services to improve your business … ACA’s Fall Forum is the place to stay up-to-date.

Come to Chicago. Learn from the best. Don’t miss the industry’s premiere fall program!


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5 Reasons Why You Shouldn't Miss Fall Forum & Expo

ACA International's Fall Forum is headed to Chicago! We believe that there are countless opportunities why you should attend the Fall Forum; we've managed to narrow it down to five reasons:

Hear From The Experts

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Our speakers are proven business leaders. Many of them are current credit and collection professionals; others are well-respected industry leaders. Our selection process for speakers is as rigorous as you'll find anywhere, and we make sure that you're hearing from the best. You'll get a solid grounding in tried-and-true credit and collection fundamentals and unique insight into the innovative new practices that will change how you do business.

Learn Skills and Stay Up-To-Date

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No matter how long you've been in the industry or what position you hold at your company, chances are there is still something you need to learn. Trends, new strategies, and innovations in the credit and collection industry happen all the time; to stay up-to-date you need an educational opportunity that provides you with the full range of industry knowledge. 

Achieve Designation Status

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Attending designation-specific sessions earns you credits toward maintaining your valuable designations – your PCS, CCCO, CCCP or other general designations. Bonus: At the conference receive in person questions answered. 

Discover New Solutions

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Our exhibitors are industry experts and solution-providers who truly know what is happening in the world of collections and business. Invest time in the exposition hall - our vendors are some of the best people for you to get to know if you want to learn more about what's happening in the industry - and what's going to happen in the future. Discovering innovative products and services is necessary to stay competitive in today’s business world.  

Meet New Credit and Collection Peers

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Networking is a huge part of your professional success. When you meet with your peers, you have an opportunity to collaborate, hear new ideas, and validate or change your perspectives. You may hear what others are doing and be inspired to implement something similar - or you could even hear another idea and realize you're already on the right track! You can find a mentor or become one, and even make connections to help you further your own career.

ACA's Fall Forum & Expo is a lot of learning packed into a short amount of time.

Explore This Exciting City!

Otherwise known as the Windy City, Chicago is known for its plethora of restaurants, impressive retail shopping, local attractions, and vibrant nightlife. To fully take advantage of this wonderful city, here are our top recommendations for you.

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Chicago is a food lover’s paradise. When thinking of Chicago and food, 3 things should come to mind; pizza, hot dogs, and Italian beef. For our veggie and vegan lovers, scroll down for our picks for you!


With so many pizza options to choose from, where to get the best deep dish pizza is often debated and rarely agreed upon. Which is your favorite?

Giordano’s | Gino’s East | Lou Malnati’s Pizzería | Pequod’s Pizza | Pizzeria Uno

Hot Dogs

If hot dogs are more your speed, you are in for a treat! A Chicago hot dog is topped with yellow mustard, chopped white onions, sweet pickle relish, a dill pickle spear, tomato slices, pickled sport peppers and a dash of celery salt – just remember, no ketchup!

Portillo’s | Downtown Dogs | Devil Dawgs | U.B. Dogs

Italian Beef

Popular since the 1930’s, Italian beef remains a Chicago favorite. Over time, there have been different variations of the classic sandwich, but one thing remains, just how delicious it is!

Al's Italian Beef | Portillio’s | Luke's Italian Beef

Vegetarian/Vegan-Friendly Options

 With a city as big as Chicago, there is literally something for everyone!

Eataly | Flat Top Grill | The Chicago Diner


Not for the faint-hearted, Chicago gives “retail therapy” a whole new meaning. Spanning over 13 blocks, and with 460 retailers, The Magnificent Mile is a shopping utopia. If that doesn’t satisfy your shopping palate, you can explore the stores inside the 900 North Michigan Shops or visit Water Tower Place. If you are still hungry for more shopping, visit Block 37, the newest downtown Chicago shopping experience and destination. 


If music is on your mind, Chicago is where you want to be! If you’re in the mood for the blues, you’ll want to go to Buddy Guy's LegendsBlue Chicago, or Kingston Mines. If Jazz is more your style, try your luck at the Green Mill (depending on the night of the week), Jazz Showcase, M Lounge or Andy's Jazz Club & Restaurant

If your heart is set on comedy, Chicago is home to The Second City. Notable Second City alumni include; Steve Carell, Tina Fey, Chris Farley, Dan Aykroyd, John Candy, Bonnie Hunt, and Jane Lynch. If you’re looking for more laugh-out-loud comedy options, there’s also UP Comedy Club and Zanies Chicago.

For something different, the Chicago Athletic Association takes you back in time. With an impressive game room that offers billiards tables, a full-sized bocce court, cards, checkers and chess tables, foosball, shuffleboard, and a rooftop restaurant with terrace, the scenic views of Millennium Park, the Art Institute of Chicago and Lake Michigan are ideal.

The Options Are Endless

  1. As Chicago’s number one tourist attraction, Navy Pier has a variety of activities that include; daily cruises, art exhibits, shopping, restaurants, and the Centennial Wheel.
  2. The Chicago Cultural Center is a fan favorite for locals and visitors. With free art exhibits, building tours, and community events, plus, it is home to the world's largest stained glass Tiffany dome - you have no reason not to go.
  3. Visit Millennium Park and see the Chakaia Booker sculpture exhibit, the Lurie Garden, and of course, Cloud Gate, or more commonly known as “The Bean.”
  4. If you are looking for a picture worthy shot, here it is! Buckingham Fountain, located in the center of Grant Park, is a Chicago landmark and one of the largest fountains in the world.
  5. For art lovers, the Art Institute of Chicago has the largest collection of Impressionist paintings outside of Paris – wow!
  6. Learn about the history and architecture of the buildings along the Chicago River during a Chicago Architecture Foundation River Cruise, a must-do for out-of-towners.
  7. Ultimate Museum Experience – All within walking distance from one another on Museum Campus (a scenic walkway along Lake Michigan), you will find the Field Museum, the Shedd Aquarium, and the Adler Planetarium.
  8. If you are interested in learning how Chicago came to be, which of your favorite childhood toys originated from Chicago (i.e. Lincoln Logs!), and what “really” happened during The Great Chicago Fire of 1871, then look no further than the Chicago History Museum.
  9. See Chicago from new heights! Check out the views from the Willis Tower Sky Deck or visit the 360 CHICAGO Observation Deck, formerly known as the John Hancock Observatory to fully experience the beauty of the Chicago skyline.
  10. A tranquil escape can be found at the Garfield Park Conservatory. Constructed in the early 1900’s, the Garfield Park Conservatory is one of the largest greenhouse conservatories in the United States – a gem worth visiting.

Stay In Comfort

Loews Chicago Hotel

Loews Chicago Hotel

Experience Chicago from the heart of the city—and enjoy spectacular city skyline and lake views—at the new Loews Chicago Hotel, located near North Michigan Avenue.

Venue Details

Increase Your Visibility

Thank you to our sponsors for their continued support of ACA education!

To become a sponsor, email exhibit@acainternational.org or call (952) 259-2137. Download the Exhibitor & Sponsor Prospectus.

Expand Your Customer Base

ACA exhibitors bring you top industry products and services to help your company succeed. Visit these companies in the Expo Hall!

To become an exhibitor, email exhibit@acainternational.org or call (952) 259-2137.

Applied Innovation, Inc.

Applied Innovation provides a suite of solutions for the ARM industry designed to increase your bottom line. Compliant solutions for your continued growth and success.

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Meador Investigations

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MicroBilt's extensive selection of skip tracing tools include address, phone and bankruptcy data, neighbors, relatives and associates. Uniquely positioned as the country's largest alternative credit bureau. MicroBilt also offers asset searches and verified POE and Bank products.

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Ontario Systems

Ontario Systems is a leading provider of software and solutions to the accounts receivable management (ARM) market. OS offers a full portfolio of technology and business process expertise, with its customers making up eight of the 10 largest ARM companies.

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OSG Billing Services

OSG is a business technology partner providing collection agencies with integrated digital and print solutions. OSG offers comprehensive solutions including a payment portal, collection letter printing and mailing and a suite of other services that reduces our clients' collections costs.

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Peak Revenue Group

Peak Revenue Learning provides a cloud-based employee education, compliance training, and knowledge reinforcement application. KnowledgeLink will promote accountability and reinforce regulatory and policy knowledge. Automatically create documentation of the compliance training, accountability and knowledge building efforts of the company.

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Quantrax Corporation Inc.

Quantrax Corporation's has been providing Receivable Management Solutions for the ARM industry for 25 plus years. Quantrax's RMEx Suite System was created for the debt collection industry and has always focused on the average collection agency. By creating software with compliance, control and cost in mind we were able to create an intelligent debt collection system. The system was designed to create compliance, create controls and monitor cost on an account by account basis. Quantrax's new RMEx Mobile Suite is out latest release. Come by our booth for a demonstration.

Exhibitor Details

RENKIM Corporation

Renkim, founded in 1982 is employee-owned and specializes in the distribution of mission critical financial messages via paper and electronic channels. Our client base and experience are within the healthcare, ARM, insurance, financial, consumer media and automotive sectors. Renkim360 client portal provides clients with archival access for all paper and electronic messages, mail track, eNotice click tactics and reporting. Our commitment is client focused, providing Level 1 service. Accuracy and On-Time, with strict adherence to compliancy consisting of Hitech/HIPPA, PCI, GLBA, FISMA and SCO Type II.

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RevSpring is a high-growth technology services organization that provides intelligent communications and payment solutions to over 2,000 of the leading accounts receivables management, credit grantors, healthcare providers and healthcare technology companies throughout North America. RevSpring enables its customers to deliver over one billion personalized financial communications through print, email, SMS, voice and web channels.

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Vertican Technologies, Inc.

Vertican Technologies provides collection industry leaders with the tools to become more efficient, compliant and profitable. Solutions include Collection-Master, Q-Law, vMedia, YGC Solutions and Vertiply.

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WebRecon LLC

WebRecon's suite of tools identifies high-risk consumers with a history of filing FDCPA, TCPA or FCRA litigation, as well as pre-litigation demand letters. Segregating high-risk consumers at the beginning of your workflow helps you prevent lawsuits.

Exhibitor Details

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