2018 ACA International Fall Forum & Expo

November 7-9, 2018

5 Reasons Why You Shouldn't Miss Fall Forum

ACA International is headed to Chicago! There are countless reasons why you should attend Fall Forum.  Here are five:

Choose Your Education Experience

Business Intelligence, Healthcare Collections, and Legal Education are the central education tracks of this year’s Fall Forum program – allowing you to concentrate on learning in your specific areas of interest.

Hear From The Experts

Our speakers are proven business leaders and are well-respected industry leaders. You'll get a solid grounding in tried-and-true credit and collection fundamentals and unique insight into the innovative new practices that will change how you do business.

Learn Skills and Stay Up-To-Date

No matter how long you've been in the industry or what position you hold at your company, there is still something you need to learn. Trends, new strategies, and innovations in the credit and collection industry happen all the time; to stay up-to-date you need an educational opportunity that provides you with the full range of industry knowledge. 

Discover New Solutions

Our exhibitors are industry experts and solution-providers who truly know what is happening in the world of collections and business. Invest time in the expo hall.  Discovering innovative products and services is necessary to stay competitive in today’s business world.  

Meet New Credit and Collection Peers

Networking is an integral part of your professional success. When you meet with your peers, you have an opportunity to collaborate, hear new ideas, and validate or change your perspectives. You may hear what others are doing and be inspired to implement something similar.  You can find a mentor or become one, and even make connections to help you further your own career.

Increase Your Visibility

Become an exhibitor and sponsor at this event.

Contact us here: exhibit@acainternational.org or call (952) 259-2137.

Advanced Compliance: Credit & Collections Compliance Attorney Workshop

8:00 AM - 5:00 PM Session Details

Registration is separate. More information coming soon!

Creditor's Conference

8:00 AM - 5:00 PM Session Details

Registration separate. More information coming soon!

Exhibitor Setup

2:00 PM - 4:30 PM Session Details

Registration Open

3:00 PM - 6:30 PM Session Details

Opening Reception in Expo Hall

5:00 PM - 7:00 PM Session Details

Don’t miss the opening of the Fall Forum! The highly attended Welcome Reception gives you the opportunity to network with exhibitors and peers alike and leaves you time to enjoy dinner in the windy city.

Registration Open

7:00 AM - 5:00 PM Session Details

Continental Breakfast in Expo Hall

7:00 AM - 7:50 AM Session Details

Opening General Session

8:10 AM - 9:10 AM Session Details

Morning Break in Expo Hall

9:10 AM - 9:50 AM Session Details

Legal Education Track #1

10:00 AM - 11:00 AM Session Details

Session details TBD

Education Session Track #1

10:00 AM - 11:00 AM Session Details

Session details TBD

Legal Education Track #2

11:10 AM - 12:10 PM Session Details

Session details TBD

Education Session Track #2

11:10 AM - 12:10 PM Session Details

Session details TBD

Lunch in Expo Hall

12:20 PM - 1:20 PM Session Details

Legal Education Track #3

1:30 PM - 2:30 PM Session Details

Session details TBD

Education Session Track #3

1:30 PM - 2:30 PM Session Details

Session details TBD

Afternoon Break in Expo Hall

2:40 PM - 3:40 PM Session Details

Exhibitor Teardown

3:40 PM - 6:00 PM Session Details

Education Session Track #4

3:50 PM - 4:50 PM Session Details

Session details TBD

Legal Education Track #4

3:50 PM - 4:50 PM Session Details

Session details TBD

Continental Breakfast

8:00 AM - 8:30 AM Session Details

Legal Education Track #5

8:40 AM - 9:40 AM Session Details

Session details TBD

Education Session Track #5

8:40 AM - 9:40 AM Session Details

Session details TBD

Education Session Track #6

9:50 AM - 10:50 AM Session Details

Session details TBD

Legal Education Track #6

9:50 AM - 10:50 AM Session Details

Session details TBD

Legal Education Track #7

11:00 AM - 12:00 PM Session Details

Session details TBD

Education Session Track #7

11:00 AM - 12:00 PM Session Details

Session details TBD

Expand Your Customer Base

ACA exhibitors bring you top industry products and services to help your company succeed. Visit these companies in the Expo Hall!

To become an exhibitor, email exhibit@acainternational.org or call (952) 259-2137.

To download this year's exhibitor and sponsor prospectus, click here.


Applied Innovation, Inc.

Applied Innovation provides a suite of solutions for the ARM Industry designed to increase your bottom line. Compliant solutions for your continued growth and success.

Exhibitor Details

Arbeit Software

Exhibitor Details

Azura Payments

Azura Payments specializes in payment processing for the collection industry. We have recently launched our No Cost To Biller model. We can lower your current processing cost from 70-90%. We have also launched "Commissionless Collector", stop by for a demonstration.

Exhibitor Details

EFT Network, Inc.

EFT Network has been a leading provider of Electronic Payment Processing solutions for 20+ years in the credit and collections industry. These innovative payment solutions help merchants reduce operating expenses while automating payment processing and posting, for faster more efficient - and profitable - businesses. These unparalleled payment processing solutions - along with EFT Network's technical expertise - ensure customized, flawless integration with your software.

Exhibitor Details

Meador Investigations

Process and Skiptracing Services in Central Illinois

Exhibitor Details

NPC, Inc.

NPC provides secure Collection Letters Production and Mail Delivery. Continually, one of the top suppliers to the Federal Government and a pioneer in data breach notification, we understand regulatory communications. We take a "do what we say, and say what we do " approach thereby ensuring that collection letters are delivered to the right person, in the right place, at the right time... on time, every time.

Exhibitor Details

Renkim Corporation

Renkim, founded in 1982 is employee-owned and specializes in the distribution of mission critical financial messages via paper and electronic channels. Our client base and experience are within the healthcare, ARM, insurance, financial, consumer media and automotive sectors. Renkim360 client portal provides clients with archival access for all paper and electronic messages, mail track, eNotice, click tactics and reporting. Our commitment is client focused, providing Level 1 service- Accuracy and On-Time, with strict adherence to compliancy consisting of Hitech/HIPAA, PCI, GLBA, FISMA and SOC Type II. Contact: Bobbie Blue, Director of Business Development, NE 734-374-8312

Exhibitor Details


RevSpring is a technology services organization that provides intelligent communications and payment solutions to over 2,000 accounts receivables management, credit grantors, healthcare providers, and technology companies throughout North America.

Exhibitor Details

ROYDAN Enterprises Ltd.

We are the developers of Bloodhound® debt collection software. We pride ourselves on doing things differently - not just the way we design our products, but the way we treat our customers. Stop by to learn about our newest product, Account Advantage!

Exhibitor Details

VoApps DirectDrop Voicemail

Voapps DirectDrop Voicemail delivers a voice message directly to the consumers' voicemail box without calling the phone.

Exhibitor Details

WebRecon LLC

WebRecon identifies "Professional Plaintiffs," "Serial Litigants," and "Frequent Filers" lurking in your database BEFORE you contact them and expose yourself to lawsuits. Protect your company from as many as 1/3 of all lawsuits by scrubbing your data through WebRecon first.

Exhibitor Details

Increase Your Visibility

Thank you to our sponsors for their continued support of ACA education!

To become a sponsor, email exhibit@acainternational.org or call (952) 259-2137.

To download this year's exhibitor and sponsor prospectus, click here.

Stay In Comfort

The Drake

140 E Walton Place, Chicago, IL, 60611

Reserve Online or call 1-800-55-DRAKE and refer to group code "ACI" to receive the special rate.
Room Rate Cut-Off: Wednesday, October 17, 2018

Room Rate: $189/night*, plus state & local taxes!

A limited number of rooms are blocked for ACA attendees; therefore, we cannot guarantee rooms will be available through the reservation deadline. To receive ACA's group rate, be sure to identify yourself as an attendee of the 2018 ACA International Fall Forum & Expo.

Venue Details

Explore This Exciting City!

Otherwise known as the Windy City, Chicago is known for its plethora of restaurants, impressive retail shopping, local attractions, and vibrant nightlife. To fully take advantage of this wonderful city, here are our top recommendations for you.


Chicago is a food lover’s paradise. When thinking of Chicago and food, 3 things should come to mind; pizza, hot dogs, and Italian beef. For our veggie and vegan lovers, scroll down for our picks for you!


With so many pizza options to choose from, where to get the best deep dish pizza is often debated and rarely agreed upon. Which is your favorite?

Giordano’s | Gino’s East | Lou Malnati’s Pizzería | Pequod’s Pizza | Pizzeria Uno

Hot Dogs

If hot dogs are more your speed, you are in for a treat! A "Chicago Dog" is topped with yellow mustard, chopped white onions, sweet pickle relish, a dill pickle spear, tomato slices, pickled sport peppers and a dash of celery salt – just remember, no ketchup!

Portillo’s | Downtown Dogs | Devil Dawgs | U.B. Dogs

Italian Beef

Popular since the 1930’s, Italian beef remains a Chicago favorite. Over time, there have been different variations of the classic sandwich, but one thing remains, just how delicious it is!

Al's Italian Beef | Portillio’s | Luke's Italian Beef

Vegetarian/Vegan-Friendly Options

 With a city as big as Chicago, there is literally something for everyone!

Eataly | Flat Top Grill | The Chicago Diner


Not for the faint of heart, Chicago gives “retail therapy” a whole new meaning. Spanning over 13 blocks, and with 460 retailers, The Magnificent Mile is a shopping utopia. If that doesn’t satisfy your shopping palate, you can explore the stores inside the 900 North Michigan Shops or visit historic Water Tower Place. If you are still hungry for more shopping, visit Block 37, the newest downtown Chicago shopping experience and destination. 


If music is on your mind, Chicago is where you want to be! If you’re in the mood for the blues, you’ll want to go to Buddy Guy's LegendsBlue Chicago, or Kingston Mines. If Jazz is more your style, try your luck at the Green Mill (depending on the night of the week), Jazz Showcase, M Lounge or Andy's Jazz Club & Restaurant

If your heart is set on comedy, Chicago is home to The Second City. Notable Second City alumni include; Steve Carell, Tina Fey, Chris Farley, Dan Aykroyd, John Candy, Bonnie Hunt, and Jane Lynch. If you’re looking for more laugh-out-loud comedy options, there’s also UP Comedy Club and Zanies Chicago.

For something different, the Chicago Athletic Association takes you back in time. With an impressive game room that offers billiards tables, a full-sized bocce court, cards, checkers and chess tables, foosball, shuffleboard, and a rooftop restaurant with terrace, the scenic views of Millennium Park, the Art Institute of Chicago and Lake Michigan are ideal.

For an 80s/90s arcade flashback, head over to Headquarters Beercade, a bar filled with free-to-play classic arcade games and pinball machines.  With classics such as Galaga. Dig Dug. Donkey Kong. and more, Headquarters is a great place to go (and the craft beer selection isn't bad, either).

The Options Are Endless

  1. As Chicago’s number one tourist attraction, Navy Pier has a variety of activities that include; daily cruises, art exhibits, shopping, restaurants, and the Centennial Wheel.
  2. The Chicago Cultural Center is a fan favorite for locals and visitors. With free art exhibits, building tours, and community events, plus, it is home to the world's largest stained glass Tiffany dome - you have no reason not to go.
  3. Visit Millennium Park and see the Chakaia Booker sculpture exhibit, the Lurie Garden, and of course, Cloud Gate, or more commonly known as “The Bean.”
  4. If you are looking for a picture worthy shot, here it is! Buckingham Fountain, located in the center of Grant Park, is a Chicago landmark and one of the largest fountains in the world.
  5. For art lovers, the Art Institute of Chicago has the largest collection of Impressionist paintings outside of Paris – wow!
  6. Learn about the history and architecture of the buildings along the Chicago River during a Chicago Architecture Foundation River Cruise, a must-do for out-of-towners.
  7. Ultimate Museum Experience – All within walking distance from one another on Museum Campus (a scenic walkway along Lake Michigan), you will find the Field Museum, the Shedd Aquarium, and the Adler Planetarium.
  8. If you are interested in learning how Chicago came to be, which of your favorite childhood toys originated from Chicago (i.e. Lincoln Logs!), and what “really” happened during The Great Chicago Fire of 1871, then look no further than the Chicago History Museum.
  9. See Chicago from new heights! Check out the views from the Willis Tower Sky Deck or visit the 360 CHICAGO Observation Deck, formerly known as the John Hancock Observatory to fully experience the beauty of the Chicago skyline.
  10. A tranquil escape can be found at the Garfield Park Conservatory. Constructed in the early 1900’s, the Garfield Park Conservatory is one of the largest greenhouse conservatories in the United States – a gem worth visiting.