An Event Offered EXCLUSIVELY to Credit Professionals. 

As a creditor, your perspective on the accounts receivable management industry requires uninterrupted and tailored education. Such education is not always easy to find; look no further! This event is a perfect opportunity to learn about credit and accounts receivable related trends, share trade-secret information, and dive deep into compliance strategies. Plan to join us in person or online for this special event, solely dedicated for you.

 

21st Century Collection Techniques Open Forum

Peer to peer interaction is always a popular opportunity for meeting attendees to learn from one another. ACA Certified Instructor, Creditor Committee veteran and Education industry icon, David Glezerman, will lead this open discussion on the technologies in use within creditor settings, techniques, tips and warnings from the audience. Guaranteed to offer some great take-aways for the group.

Session Details

BCFP Update

An incredible opportunity for attendees to engage in facetime with John McNamara, Assistant Director, Consumer Lending, Reporting and Collections Markets. John will provide an update on BCFP initiatives and be available for questions from the audience. John is a frequent industry speaker and provides great insight into the organization.

Session Details

Compliance Management Systems: Developing a System that Will Protect Your Organization

Compliance is at the very foundation of every organization within the accounts receivable management industry. Not only do we need to be educated on compliance mandates but those requirements are so plentiful that we need technology to help us manage the process. This session will look at CMS’s relative to what is expected, what is good, what is deficient and what firms need to do to be covered in 2018.

Session Details

Developing Strong and Lasting Partnerships with Outside Legal Counsel

Every creditor that engages in any level of collection can fall victim to the same predatory actions by lawyers that target the accounts receivable management industry as a whole. This session, conducted by well known industry lawyers Dennis Barton and John Bedard, will focus on how to find a good attorney partner, the best uses for outside law firms and the current legal landscape from the experience of our presenters.

Session Details

TCPA: What Now?

Our industry has lived with the trials and tribulations of the TCPA for many years. We have made significant strides in understanding the mandate but what is the current landscape in 2018 with contemporary case law and engagement with the FCC. Our prestigious speakers are well-known industry lawyers that will educate you with an entertaining style!

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Welcome and Introductions

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Wrap Up and Final Thoughts

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Download the Full Agenda (PDF)

Breakfast on Your Own

8:00 AM - 9:00 AM Session Details

Sessions start at 9 a.m. Breakfasts options are available in and around the Drake hotel.

Registration

8:30 AM - 9:00 AM Session Details

Welcome and Introductions

9:00 AM - 9:15 AM Session Details

Developing Strong and Lasting Partnerships with Outside Legal Counsel

9:15 AM - 10:15 AM Session Details

Every creditor that engages in any level of collection can fall victim to the same predatory actions by lawyers that target the accounts receivable management industry as a whole. This session, conducted by well known industry lawyers Dennis Barton and John Bedard, will focus on how to find a good attorney partner, the best uses for outside law firms and the current legal landscape from the experience of our presenters.

Morning Break

10:15 AM - 10:30 AM Session Details

Compliance Management Systems: Developing a System that Will Protect Your Organization

10:30 AM - 11:30 AM Session Details

Compliance is at the very foundation of every organization within the accounts receivable management industry. Not only do we need to be educated on compliance mandates but those requirements are so plentiful that we need technology to help us manage the process. This session will look at CMS’s relative to what is expected, what is good, what is deficient and what firms need to do to be covered in 2018.

TCPA: What Now?

11:30 AM - 12:30 PM Session Details

Our industry has lived with the trials and tribulations of the TCPA for many years. We have made significant strides in understanding the mandate but what is the current landscape in 2018 with contemporary case law and engagement with the FCC. Our prestigious speakers are well-known industry lawyers that will educate you with an entertaining style!

Lunch

12:30 PM - 1:30 PM Session Details

21st Century Collection Techniques Open Forum

1:30 PM - 2:30 PM Session Details

Peer to peer interaction is always a popular opportunity for meeting attendees to learn from one another. ACA Certified Instructor, Creditor Committee veteran and Education industry icon, David Glezerman, will lead this open discussion on the technologies in use within creditor settings, techniques, tips and warnings from the audience. Guaranteed to offer some great take-aways for the group.

Afternoon Break

2:30 PM - 2:45 PM Session Details

BCFP Update

2:45 PM - 3:45 PM Session Details

An incredible opportunity for attendees to engage in facetime with John McNamara, Assistant Director, Consumer Lending, Reporting and Collections Markets. John will provide an update on BCFP initiatives and be available for questions from the audience. John is a frequent industry speaker and provides great insight into the organization.

Wrap Up and Final Thoughts

3:45 PM - 4:00 PM Session Details

Hotel

The Drake

140 E Walton Place, Chicago, IL, 60611

Reserve Online or call 1-800-55-DRAKE and refer to group code "ACI" to receive the special rate.
Room Rate Cut-Off: Wednesday, October 17, 2018

Room Rate: $189/night*, plus state & local taxes!

A limited number of rooms are blocked for ACA attendees; therefore, we cannot guarantee rooms will be available through the reservation deadline. To receive ACA's group rate, be sure to identify yourself as an attendee of ACA International.

Venue Details

Speakers

Dennis Barton III

Managing Attorney
The Barton Law Group, LLC
St. Louis, MO

Presenter Details

Mr. John Bedard Jr.

Owner
Bedard Law Group, P.C.
Duluth, GA

Presenter Details

Irwin Bernstein

CEO-President
Allgate Financial, LLC
Chicago, IL

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Debra Ciskey

Compliance Officer
Wakefield and Associates Inc.
Aurora, CO

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Mr. David Glezerman

Assistant Vice President
Temple University
Philadelphia, PA

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Mr. John McNamara

Assistant Director
Bureau of Consumer Financial Protection
Washington, DC

Presenter Details