Blueprint Quality Management System Workshop
Tuesday, July 19 – 7:30 a.m. – 5:00 p.m.
Held in-conjunction with ACA’s Annual Convention & Expo
Show your clients that your agency is one they can trust by pursuing the Blueprint Quality Management System certification. Blueprint is the redesigned and modernized Professional Practices Management System (PPMS). Held one day before the convention kicks off, this Blueprint workshop is the first step to initial certification. The 18 elements presented will help organizations cut down on the number of mistakes it makes, improve inter-departmental communication, efficiently resolve client issues and improve their bottom-line. Learn more about Blueprint certification online at https://www.acainternational.org/education/blueprint.
Registration Investment
$449 Members
$549 Nonmembers
(Training Zone is not valid for this in-person training.)
Schedule
7:30 a.m. Continental Breakfast
8:00 a.m. Workshop Begins
12:00 p.m. Lunch
1:00 p.m. Workshop Resumes
5:00 p.m. Workshop Ends
Meet Your Instructor
Elizabeth Conklin
Director, Organizational Training and Development
State Collection Service, Inc.
Beth Conklin has over 26 years in the credit and collection industry with experience as a collector and production management before managing both the training and compliance departments for two top debt collection agencies. Beth is currently Director, Organizational Training and Development with State Collection Service, Inc. Beth holds the TSP and CCCO designations and is a Certified Instructor for the ACA, earning both the Fred Kirschner Award in both 2013 and 2015 as well as recognition as the ACA Certified Instructor of the Year for 2012 and 2016. Beth has contributed to multiple magazine articles, has been recognized as one of 32 Top Collection Professionals in the industry in 2014 & 2018 and continues to serve on the ACA Education Council.
Hotel
Rosen Shingle Creek
ACA looks forward to welcoming you to the Rosen Shingle Creek in Orlando, Florida. With a prime location on Universal Boulevard just 10 minutes from Orlando International Airport and within 20 minutes of major Orlando attractions, this hotel has it all.
ACA’s room rate deadline has passed. We have a few rooms that have become available. Email Mary Thao, Director of Meetings & Events, at [email protected] to check availability or call the hotel direct at (407) 996-6338.
More Hotel Options
ACA does NOT have room blocks at these locations. Please contact each hotel directly or visit their websites to book.
Hilton Orlando (1.4 miles)
6001 Destination Parkway, Orlando, FL 32819
Hyatt Regency Orlando (2.2 miles)
9801 International Drive, Orlando, FL 32819
Rosen Shingle Creek Room Reservations
Rosen Shingle Creek
9939 Universal Blvd
Orlando, FL 32819
Rate Information
Room Rate Cut-Off: Friday, June 24, 2022
Room Rate: $209 Run of House plus state/local taxes
A limited number of rooms are blocked for ACA attendees; therefore, we cannot guarantee rooms will be available through the reservation deadline. Make your reservations early! To receive ACA’s group rate, be sure to book using the reservation link above. For those looking to extend their stay, group rate is also available three days pre- and post-event based on hotel availability at the time of booking. Credit card is required to hold your reservation. Room cancellations must be submitted directly to the hotel at least three (3) days prior to arrival or otherwise one night’s room, fees and taxes will be charged.
Check-In Time: 3:00 PM
Check-Out Time: 11:00 AM
Subject to change.
Beware of Unknown Housing Services
No third-party company or housing service is authorized to act on behalf of ACA International or the official event hotel(s) listed above. Be aware of potential fraud with third-party companies. Please use only the phone numbers and links provided above to reserve your room. Any companies claiming to represent ACA International, the ACA Convention or the above venues should not be trusted.
Important Travel & Ground Transportation Notes
Orlando International Airport (MCO) is located 12.2 miles from the Rosen Shingle Creek. In addition to car rental and taxi, ground transportation options to/from MCO include Lyft and Uber.
Members
$449 Per Person
Non-Members
$549 Per Person
Training Pass is not valid for this in-person training.
Registration and Cancellation
By attending an ACA International (“ACA”) event, you acknowledge that you have read, understand and agree to ACA’s policies as listed on this page. You are authorizing ACA to use your image in any promotional or informational material produced by or on behalf of ACA. ACA reserves the right to cancel any meeting.
A full refund minus a $75 processing fee will be provided for cancellations received by ACA in writing no later than June 17, 2022. No refunds will be granted on or after June 18, 2022, except as provided below. Registrations may not be transferred to another individual unless approved by ACA. No refunds will be given for no-shows.
Cancellations Due to COVID-19
If you need to cancel your registration for any reason related to COVID-19, you will receive a full refund of all registration fees paid to ACA.
Note that ACA does not have authority to cancel hotel reservations that were not originally booked by ACA staff. To avoid hotel cancellation charges, your hotel reservations with the event hotel (“Hotel”) must be cancelled directly with Hotel. Failure to timely cancel your hotel reservations will result in charges. To cancel your reservation with the Hotel, see your hotel reservation confirmation e-mail they sent to you.
Assumption of Risk and Waiver of Liability
By registering for this event, you hereby acknowledge and agree that ACA is not responsible for any injury, claim, liability or other cause of action of any kind based upon or resulting from your participation in this event.
The novel coronavirus, COVID-19, has been declared a global pandemic. COVID-19 is highly contagious and is believed to spread mainly from person-to-person contact. By registering for or attending an ACA event, you (a) acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that you may be exposed to or infected by COVID-19 and that such exposure or infection may result in personal injury, illness, permanent disability, and death, (b) voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury, illness, damage, loss, claim, liability, or expenses, of any kind (“Claims”), that you may experience or incur, and (c) hereby release, covenant not to sue, discharge, and hold harmless ACA International, Inc., and its officers, directors, managers, employees, agents, affiliates, shareholders, members, successors, and assigns, from Claims of any kind arising out of or relating thereto.
In addition to all other policies relating to your attendance at an ACA event, you agree to comply with all COVID-19-related safety procedures that may be implemented by ACA or Hotel, or that may be required by law or recommended by public health agency, in order to protect as much as possible the health and safety of all event attendees.
Antitrust and Anti-Harassment Policy
ACA holds its members to the highest standards of professional conduct. These standards apply equally to all event participants. ACA expects event participants in any capacity to act responsibly and ethically when interacting with others at events. Please take a moment to review ACA’s Antitrust and Anti-Harassment Policies. If you have questions or concerns about possible non-compliance at an event, please inform a member of ACA’s staff.
Reservation Information-Sharing
ACA may provide personal registrant information including attendee names to Hotel and ACA may receive personal guest reservation details from Hotel for the limited purposes of event-related meeting planning and contract fulfilment. Visit the Hotel website for their full privacy policy . Your registration information will be shared with exhibitors and sponsors of the event as noted when you register. ACA may also contact you regarding your event participation or Hotel stay based on registration and reservation information received. You agree to receive communications from ACA, which may include marketing and promotional emails regarding ACA’s products and services. You can change your preferences at any time.
