2018 Southwest ACA Conference & Expo

5/7/2018 - 5/9/2018

THANK YOU FOR ATTENDING!
2018 Southwest ACA Conference & Expo

We appreciate all who were able to attend this year!  Watch for an announcement for our next conference and when you see it, mark your calendars!

May 7-9, 2018
Renaissance Dallas Richardson Hotel
Richardson, Texas

Explore exciting things to do and places to eat in Richardson!

Map and drive time to Richardson, Texas

For more information contact Tom Morgan, Unit Executive Director - 512-458-8666 or tmorgan@texascollectors.com

Stay In Comfort

Renaissance Dallas Richardson Hotel

900 E. Lookout Drive, Richardson Texas 75082

“Please make your hotel reservations as soon as possible. Our room block will expire on April 16th.”

Click here to make room reservations.

Venue Details

For more information about the Conference Schedule of Activities, please click here.

To see the Conference Sessions click on the Sessions tab above.

For information about the conference sessions and speakers, please click here.

For information about the ACA Seminar descriptions, please click here.

For information about the ACA Seminars (schedule and instructors), please click here.

Event Education Materials

Building High Performing Teams

Participant Workbook

PPT Presentation

Effective Performance Management

Participant Workbook

PPT Presentation

Exceptional Leadership

Participant Workbook

PPT Presentation

Introduction to Collection Industry

Participant Workbook

PPT Presentation

Managing the Collection Floor

Participant Workbook

PPT Presentation

Successful Hiring Strategies

Participant Workbook

PPT Presentation

Speakers

Keith Barthold

Keith Barthold is the CEO/Fractional ITO for DKBInnovative, an IT services firm with a focus on cybersecurity.

Presenter Details

John Bedard Jr.

John H. Bedard, Jr. is the managing attorney of Bedard Law Group, P.C. located in Atlanta, Georgia. John represents creditors and collection agencies nationwide helping them stay in compliance with state and federal law.

Presenter Details

Leslie Bender Esq.

Leslie Bender, IFCCE, is a Past President of ACA International. Leslie served as President for the term of 2013/14. Leslie is an attorney who specializes in corporate, compliance, privacy, transactional, credit and collections matters.

Presenter Details

Mike Cantrell

Mike Cantrell serves as President/CTO for Solutions by Text (SBT). Mike currently oversees all domestic and international communication product offerings including: consulting, text message services, automated call center development, text pay implementation and numerous strategic business partnerships.

Presenter Details

Danny Cantrell

Danny Cantrell serves as CEO/Founder for Solutions by Text (SBT). Established in 1995 from the humble beginnings of Danny’s apartment, SBT has grown into an international brand servicing over 30 countries, 35 core software partnerships, and over 900 clients in the banking, utility and insurance industries.

Presenter Details

Elizabeth Conklin

Beth Conklin, TSP, CCCO has over 22 years in the collection industry as a Collector, Team Leader and Supervisor of Collections before moving into the role as the Manager of Training and Regulatory Compliance.

Presenter Details

Michael Frost Esq.

Michael Frost is the chief legal officer and general counsel for CBE Companies in Cedar Falls, Iowa. Frost joined CBE Companies in 2004, and manages various teams of professionals including sales, marketing, legal, quality assurance, regulatory compliance, legislative affairs, litigation defense, corporate governance and enterprise risk.

Presenter Details

Lysbeth George Esq.

Lysbeth L. George, Esq. is an attorney in the Oklahoma City, Oklahoma office of Crowe & Dunlevy, P.C.

Presenter Details

Michael Ginsberg

Mike Ginsberg is the president and CEO of Kaulkin Ginsberg, offering M&A and strategic advisory expertise to the accounts receivable management (ARM) industry for over 25 years, and KG Prime, offering market intelligence for ARM professionals on client industries, economic- and industry-specific trends.

Presenter Details

Randy Haba

Randy Haba is currently the vCIO at DKBinnovative, a Dallas-based managed security service provider that delivers comprehensive IT outsourcing solutions for executives, hospital systems, law firms, and oil & gas operators.

Presenter Details

Lacey Jensen-Kuhlmann

Lacey Jensen is VP of Business Development at EFT Network, Inc. Lacey assists in partner relations, product development, market strategy, customer acquisition, and overall business development, focused on the credit and collection industry.

Presenter Details

Robbie Malone Esq.

Robbie Malone began practicing law in 1986 as a prosecutor. After spending the first part of her practice as an attorney for the state, she went into private practice as a medical malpractice defense attorney.

Presenter Details

Xerxes Martin Esq.

Xerxes Martin is an Associate Attorney at Robbie Malone, PLLC. In his four years as an attorney he has handled all facets of TCPA and FDCPA cases and his work has obtained numerous favorable decisions for the industry.

Presenter Details

Christopher Meier Esq.

Since 2008, Chris has served as General Counsel and CCO to The CMI Group, Inc., and has been responsible for managing all legal aspects of the company's operations, as well as ensuring compliance with all relevant laws and regulations.

Presenter Details

Manuel Newburger Esq.

Manny Newburger leads the Consumer Financial Services Law Practice Group at Barron & Newburger, P.C.A frequent author and speaker on the FDCPA and other consumer protection laws.

Presenter Details

Richard Perr Esq.

Rick Perr is a partner with the Philadelphia law firm of Fineman Krekstein & Harris, P.C., where he concentrates his practice in complex commercial litigation and professional liability defense.

Presenter Details

A Lee Rigby Esq.

A. Lee Rigby joined Smith|Robertson in 2003 in the firm's Litigation and Environmental Sections. Mr. Rigby represents commercial enterprises and individuals in civil trials and appeals before all state and federal courts.

Presenter Details

Eric Ross

Eric Ross, Senior Western Regional Sales Manager has been with BillingTree since 2012.

Presenter Details

Thomas Stockton

Tom Stockton - Founder, CEO, Chairman of the Board
Tom was one of the original founders of CMI when it was established in 1985.He served as the President for 25 years and became CEO in 1997.

Presenter Details

Harry Strausser III

Strausser has been actively involved in ACA at both the local and national level for over 25 years. He serves on the board of directors for the MidAtlantic Collectors Association and has served on ACA’s ACPAC Steering Committee, the Public Relations Committee, the Education Council, the Legal Fund Committee, ACA Governance Task Force and the Board of Directors of the ACA Education Foundation.

Presenter Details

Scott West

Scott West CEO/CIC serves as the face and guiding force of Pathfinder LL&D Insurance Group. He leads strategic discussions, liaisons with our major insurance partners, and leads our sales team.

Presenter Details

William Westbrook III

William V. “Chip” Westbrook is a partner in Page, Mannino, Peresich & McDermott, PLLC, with offices in Biloxi and Jackson, Mississippi. Chip has defended financial institutions, creditors, collection agencies and collection attorneys in federal and state trial, appellate court and regulatory FDCPA, TCPA and FCRA matters for nearly 40 years.

Presenter Details

Keith Wier Esq.

Keith Wier is a Principal in the Austin office of Maurice Wutscher LLP. He focuses his practice on the defense of individual and class action suits under state and federal consumer statutes, professional liability defense, and compliance issues for members of the collection industry.

Presenter Details

Dan Womack

Dan Womack is the Director of Product Management at Ontario Systems. Previously the Director of Product Engineering at Columbia Ultimate.

Presenter Details

Dave Yohe

With over 26 years experience in marketing and advertising, Dave Yohe heads up BillingTree’s corporate marketing team. Responsibilities include Marketing, Lead Generation, Advertising, Tradeshows, Public Relations, Marcom, and Branding.

Presenter Details

Registered attendees must log in to see and download handouts.

Exhibit Hall Floor Plan

Registration as an Exhibitor includes your booth and registration for one company representative. Also included is a 6x3 ft conference clothed table, 8x8 (approx) booth space, table sign, and trash basket. Exhibitors receive recognition in our conference brochure (your Products & Services description and contact information) and are welcome to attend all conference sessions. All conference meals and breaks are held in the Exhibit Hall in order to enhance exhibitor interaction with our attendees. There is a small additional charge should you wish to attend our Tuesday Evening Extravaganza!

If you cannot find a booth it is currently taken

For more information about the exhibitors listed below, click here.

Download Hotel Required Vendor Form.

Exhibitor List

Alpha IT Services

MARS™, by Alpha IT Services. Adaptable, role-based collection system empowering greater control and flexibility for your business.

Exhibitor Details

Applied Innovation, Inc.

Applied Innovation provides a suite of compliant solutions for the ARM industry.

Exhibitor Details

Arbeit Software

Exhibitor Details

BillingTree

BillingTree® is the leading technology focused payment solutions company providing innovative products and services enabling organizations to increase efficiency and decrease costs of processing payments.

Exhibitor Details

CompuMail

CompuMail cultivates partnerships with our clients to ensure that they receive the best results, under the highest level of data security, at the most competitive price.

Exhibitor Details

Connect International, LLC

Connect International, LLC provides premium staffing services with near shore pricing. The BPO and call center is located in near shore locations with agents that are highly educated and speak perfect English.

Exhibitor Details

DKBInnovative

DKBInnovative was established in 2004, and is a best-practice-driven IT management firm that provides secure, reliable IT solutions to productivity-focused clients worldwide.

Exhibitor Details

DMP BPO

DMP BPO is a privately held company located in the DFW metroplex.

Exhibitor Details

EFT Network, Inc.

EFT Network has been a leading provider of Electronic Payment Processing solutions for the Collection industry for 20+ years.

Exhibitor Details

Enformion

A leading aggregator of public records data in the U.S., Enformion partners with first and third-party Collections to provide powerful, flexible customizable and cost-effective data solutions.

Exhibitor Details

ezPay365

ezPay365 is a payment processing solutions provider for companies within the ARM/Collection, Healthcare and Legal markets.

Exhibitor Details

Focus1, Inc.

Focus One is a privately held company comprised of professionals dedicated to providing the absolute best in multi-channel customer communications.

Exhibitor Details

Innovis

Innovis. As a Consumer Credit Information Company, Innovis provides industry leading fraud prevention tools.

Exhibitor Details

InterProse

InterProse is the provider of ACE, a modern, web-based debt collection platform for third- and first-party debt recovery.

Exhibitor Details

LucentPay

LucentPay is a full-service payment processor revolutionizing the collections industry by providing best-in-breed payment solutions.

Exhibitor Details

Matrix Printing Solutions

Matrix Printing Solutions was founded in 1988 and has become one of the nation’s most experienced processors of collection letters.

Exhibitor Details

Ontario Systems, LLC

Ontario Systems, LLC is a leading provider of software and solutions to the accounts receivable management (ARM) market.

Exhibitor Details

Palinode

Palinode: The Problem - Consumer Disputes are an overwhelming reality of our industry as the numbers continue to rise and compliance regulations grow more stringent, something has to change.

Exhibitor Details

Payment Savvy LLC

Payment Savvy is an innovative leader in providing the Collections Industry with fully integrated payment processing solutions.

Exhibitor Details

PayNearMe MT, Inc.

PayNearMe is a business unit within Handle Financial. Handle Financial is a fintech platform company providing businesses, government agencies and financial institutions with technologies for money movement, bill presentment, and payment.

Exhibitor Details

PCI Group, Inc.

Since 1970, PCI Group has been at the forefront of rapid outbound direct mail services for mission critical documents.

Exhibitor Details

RENKIM Corporation

Renkim, founded in 1982 is employee-owned and specializes in the distribution of mission critical financial messages via paper and electronic channels.

Exhibitor Details

REPAY Realtime Electronic Payments

REPAY is the premier payment technology provider for the collections industry.

Exhibitor Details

RevSpring

RevSpring is a high-growth technology services organization that provides intelligent communications and payment solutions to over 2,000 of the leading accounts receivables management, credit grantors, healthcare providers, and healthcare technology companies throughout North America.

Exhibitor Details

Solutions By Text

Solutions by Text: Celebrating 23 years in business and 13 years as a global SMS provider, Solutions by Text provides businesses with compliance based text message solutions for billing, account management, and collections.

Exhibitor Details

TCN, Inc.

TCN is an industry leader in call-center technology with offices throughout the United States, Canada, and Europe.

Exhibitor Details

TEC Services Group, Inc.

TEC Services Group is Celebrating its 20th Anniversary! TEC is a premiere consulting firm serving as a trusted advisor and strategic partner to the debt collection industry.

Exhibitor Details

For more information about the sponsors listed below, please click here.

Sponsor List

Alpha IT Services

BillingTree

Focus1 Data (Silver)

RevSpring

RevSpring is a technology services organization that provides intelligent communications and payment solutions to over 2,000 accounts receivables management, credit grantors, healthcare providers, and technology companies throughout North America.
Scroll to Top