The Economic Impact of Third-Party Debt Collection

The U.S. economy is built on the premise that those who provide credit, goods and services have the expectation of being repaid.

Recovery of consumer debt by third-party debt collectors on behalf of America’s public, private and nonprofit sectors has significant effects on our nation’s economic health.

Third-party debt collectors are engaged in their local communities as valued civic leaders, employers, volunteers, philanthropists and taxpayers.

To measure the annual impacts of third-party debt collection on the national and state economies, ACA International commissioned global advisory firm Ernst & Young to conduct surveys in the spring of 2014 and the summer of 2017.