Articles & Guides Documents
Safe and Sound
How well do you understand privacy considerations under HIPAA?
Passing the Torch
Examining state laws surrounding the right of assignment for consumer debt.
To Whom the Debt is Owed
These takeways from Deleon vs. Action Collection Agency of Boston can help ensure your validation letters are as compliant as possible.
Making Sense of Collection Notice Requirements
The courts are driving change in what disclaimer language looks like. Are you paying attention? An ACA International member explores how her agency handles this tricky issue.
Navigating Uncharted Territory
What to expect when expanding your collection business into other states.