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Student Loans

Collecting student loan debt serves a critical function in the economy. ACA members who engage in this kind of work are dedicated to helping millions of students, families, and borrowers repay their loans each year. Like all legitimate credit and collection professionals, those operating in the student loan market play a key role in helping consumers fulfill their financial goals and responsibilities while maintaining the facilitation of the credit market. The CFPB envisions “a student lending market where servicers facilitate repayment of student debt in a manner that is consistent with consumer interests, transparent, and fair, and incentives encourage these outcomes.” As the CFPB continues its focus on student lending, ACA will continue to monitor, report and respond to CFPB activities related to student lending.

CFPB Reports and Joint Statement of Principles

CFPB Requests for Information

ACA Comments

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