ACA White Papers

ACA International releases White Papers to demonstrate the critical role debt collection plays in the U.S. economy, as well as to address issues relevant to the debt collection industry. ACA’s White Papers are an important tool for decision makers to gain insights about the debt collection industry and the benefits that it creates.

Latest Release: 

A Review of Debt Collection Complaints Submitted to the Bureau of Consumer Financial Protection’s Complaint Database in the First Half of 2018

Archived Releases:

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