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Enforcement

CFPB Enforcement Actions

The Consumer Financial Protection Bureau was established on July 21, 2010, by the Consumer Financial Protection Act (CFPA).  The Bureau has broad, independent authority to administer, enforce, and implement 19 federal consumer financial laws. The Office of Enforcement is charged with conducting civil investigations and recommending whether the director should initiate enforcement actions, which may be brought in federal district court or administratively through the Bureau’s Office of Administrative Adjudication, its judicial arm.

The CFPB has settled into its role as the chief enforcer of the nation’s federal consumer financial laws.  Given the unprecedented authority vested in the Bureau, participants in the debt collection industry should be well versed in its recent enforcement practices and priorities and its shifting expectations for compliance. 

CFPB Enforcement Policies and Procedures Manual

The CFPB’s Enforcement Policies and Procedures Manual is the Bureau’s internal administrative manual outlining for its employees enforcement policies and procedures related to:  (1) document maintenance and retention, (2) conducting investigations, (3) litigation, (4) remedies, (5) adjudicative proceedings, (6) working with other law enforcement partners, (7) practice guidance, (8) administrative issues, and (9) model forms and sample language used in investigations and litigation by CFPB enforcement staff.  The manual was released in response to a Freedom of Information Act request, and redacted portions of the copy were made available to Venable, LLP. 

CFPB Enforcement Actions

Below is a list of links to publicly available court documents and other information about federal court cases and administrative proceedings that the CFPB has brought addressing alleged violations of debt collection laws the CFPB enforces. 

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