Education & Training

Roger Weiss

Roger Weiss is the President and Chief Operating Officer of CACi, a PPMS certified agency in St. Louis, MO, and as a proud ACA International Certified Instructor, he strongly believes in constant industry education at every level. His mantra remains, “This is our chosen profession. We have a responsibility to know the most effective, efficient and compliant methods with which to conduct our business.” Roger has also earned the Scholar and Fellows degrees through ACA International.

His corporate strategy abandons the strong-arm tactics of yesteryear and emphasizes customer care, public relations, and client and agency image. He advocates strong negotiation and communication practices with a firm yet fair approach. He confidently believes that there is no longer room for knee-breakers and knuckle bruisers in this industry, and those who practice outdated strong arm tactics cast a dark shadow on the entire industry.

His business philosophy is centered on the belief that the debt collection industry is rapidly changing and continuously evolving. Individuals and companies that choose to rely on the status quo, and ignore the ever changing industry dynamics will fall into a vortex from which it is difficult to recover.

Combining his hobby, performing stand-up comedy, with his day job, which you know he needs to keep if you’ve ever seen his act, he delivers his message with a sense of humor while raising his audiences’ confidence and knowledge. Standard Introduction Roger Weiss is the President and Chief Operating Officer of CACi, a PPMS certified agency in St. Louis, MO, and as a proud ACA International Certified Instructor, he strongly believes in constant industry education at every level. Combining his hobby, performing stand-up comedy, with his day job, which you know he needs to keep if you’ve ever seen his act, he delivers his message with a sense of humor while raising his audiences’ confidence and knowledge.

Roger Weiss is the President and Chief Operating Officer of CACi, a PPMS certified agency in St. Louis, MO, and as a proud ACA International Certified Instructor, he strongly believes in constant industry education at every level.

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