Irene has been a part of Account Recovery Specialists, Inc. (ARSI) since 1997 and is Vice President of Collections and Education. She has earned the designation of Professional Collection Specialist from the American Collectors Association International (ACA) and has obtained their Scholar and Fellow Degree. Irene has served on multiple ACA committees. She is currently serving her third term on the Education Council, helping to update and create training for the collection industry throughout the nation. Irene has been quoted in multiple articles in the ’Collector’ and ’Pulse magazines. She is one of ACA Certified Instructors nationwide and the only ACA Certified Instructor in Kansas. Irene has been awarded the Charles F. Lindemann Certified Instructor of the Year award for 2015. Irene also serves as Vice President of the Kansas Collectors Association (KCA). Irene regularly presents educational seminars for ARSI clients, ACA, and other organizations such as KMGMA, KHA, KAHPAM, HFMA, KEMSA & PHN.