Multiple Agencies or Creditors Collecting on the Same Account #1147

Creditors and collection agencies should exercise caution to ensure that only one entity engages in collection activity on a given account. Because of the potential to mislead or confuse consumers, creditors should cease any internal collection activity when forwarding an account to an agency...

2019-01-14

• /assets/searchpoint/1147multipleagenciesorcreditors.pdf