Mission

ACA International contributes to the success of its members and the positive reputation of the credit and collection industry through education, advocacy and services.

ACA International contributes to the success of its members and the positive reputation of the credit and collection industry through education, advocacy and services.

Values

• Leadership
• Integrity
• Respect
• Responsibility
• Service
• Education

Collector’s Pledge

• I believe every person has worth as an individual.
• I believe every person should be treated with dignity and respect.
• I will make it my personal responsibility to help consumers find ways to pay their just debts.
• I will be professional and ethical.
• I commit to honoring this pledge.