Credit and Collection Industry News - ACA International http://www.acainternational.org ACA International - An international trade association of credit and collection professionals. en-us Mon, 26 Sep 2016 04:00:00 GMT NEWS: Bank Card Default Rates Continue to Decline http://www.acainternational.org/news-bank-card-default-rates-continue-to-decline-40566.aspx?rssfeed=1 http://www.acainternational.org/news-bank-card-default-rates-continue-to-decline-40566.aspx Fri, 23 Sep 2016 11:00:00 GMT News Most large cities tracked in the S&P Experian Consumer Credit Default Indices reported increases in their default rates in August. NEWS: ACA Leadership to Give Exclusive Analysis of CFPB, Regulatory Activity at Fall Forum & Expo http://www.acainternational.org/news-aca-leadership-to-give-exclusive-analysis-of-cfpb-regulatory-activity-at-fall-forum-expo-40564.aspx?rssfeed=1 http://www.acainternational.org/news-aca-leadership-to-give-exclusive-analysis-of-cfpb-regulatory-activity-at-fall-forum-expo-40564.aspx Fri, 23 Sep 2016 09:00:00 GMT News Two general sessions on the CFPB Small Business Review Panel process will provide insight into the August SBREFA hearing and next steps as the proposed debt collection rulemaking continues. NEWS: NACS Holds Fundraising Activities to Support Stop Soldier Suicide Foundation http://www.acainternational.org/news-nacs-holds-fundraising-activities-to-support-stop-soldier-suicide-foundation-40550.aspx?rssfeed=1 http://www.acainternational.org/news-nacs-holds-fundraising-activities-to-support-stop-soldier-suicide-foundation-40550.aspx Fri, 23 Sep 2016 08:30:00 GMT News The ACA member company raised $5,800 for the foundation from Sept. 12-16. GOVERNMENT AFFAIRS: ACA Units Participate in State Forums on Future Debt Collection Regulations http://www.acainternational.org/governmentaffairs-aca-units-participate-in-state-forums-on-future-debt-collection-regulations-40567.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-aca-units-participate-in-state-forums-on-future-debt-collection-regulations-40567.aspx Fri, 23 Sep 2016 00:01:00 GMT Government Affairs The Mid Atlantic Collectors Association and the New England Collectors Association participated in informational forums regarding the future of debt collection regulations. NEWS: Read the Latest Healthcare Collections News in Pulse http://www.acainternational.org/news-read-the-latest-healthcare-collections-news-in-pulse-40569.aspx?rssfeed=1 http://www.acainternational.org/news-read-the-latest-healthcare-collections-news-in-pulse-40569.aspx Fri, 23 Sep 2016 00:01:00 GMT News ACA International offers monthly news tailored to healthcare collections professionals and their clients about trends in healthcare finance, patient accounts receivables and more. NEWS: ACA Updates SearchPoint on Military Lending Act http://www.acainternational.org/news-aca-updates-searchpoint-on-military-lending-act-40561.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-on-military-lending-act-40561.aspx Thu, 22 Sep 2016 14:00:00 GMT News Details on the U.S. Department of Defense’s rules are available for ACA members. NEWS: Encore Capital Group Hosts 4th Annual Global Volunteer Day http://www.acainternational.org/news-encore-capital-group-hosts-4th-annual-global-volunteer-day-40549.aspx?rssfeed=1 http://www.acainternational.org/news-encore-capital-group-hosts-4th-annual-global-volunteer-day-40549.aspx Thu, 22 Sep 2016 09:00:00 GMT News The parent company for Midland Credit Management coordinated volunteer efforts in 10 global locations on Sept. 17. NEWS: Former CFPB Managing Counsel Thomas Pahl Joins D.C. Law Firm http://www.acainternational.org/news-former-cfpb-managing-counsel-thomas-pahl-joins-dc-law-firm-40551.aspx?rssfeed=1 http://www.acainternational.org/news-former-cfpb-managing-counsel-thomas-pahl-joins-dc-law-firm-40551.aspx Thu, 22 Sep 2016 06:00:00 GMT News Pahl, who led the CFPB’s debt collection rulemaking efforts and was a speaker during ACA’s Washington Insights Conferences, will focus on representing debt collectors, creditors and other companies as a partner at Arnall Golden Gregory LLP. CFPB: U.S. Reps Ask CFPB to Include Safe Harbor in Arbitration Rule http://www.acainternational.org/cfpbarticle-us-reps-ask-cfpb-to-include-safe-harbor-in-arbitration-rule-40552.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-us-reps-ask-cfpb-to-include-safe-harbor-in-arbitration-rule-40552.aspx Wed, 21 Sep 2016 13:53:00 GMT CFPB In a bipartisan letter, the leaders of a House subcommittee write that the CFPB’s proposal to ban the use of class action waivers in pre-dispute arbitration agreements could end up limiting consumer choice and hurting consumers. NEWS: American Profit Recovery Spends Summer Fundraising for Local Charities http://www.acainternational.org/news-american-profit-recovery-spends-summer-fundraising-for-local-charities-40533.aspx?rssfeed=1 http://www.acainternational.org/news-american-profit-recovery-spends-summer-fundraising-for-local-charities-40533.aspx Wed, 21 Sep 2016 09:00:00 GMT News The ACA member company’s “Summer Charities of Choice” program gets employees involved in helping others. NEWS: Survey: Majority of Consumers are Concerned About Identity Theft http://www.acainternational.org/news-survey-majority-of-consumers-are-concerned-about-identity-theft-40546.aspx?rssfeed=1 http://www.acainternational.org/news-survey-majority-of-consumers-are-concerned-about-identity-theft-40546.aspx Tue, 20 Sep 2016 10:50:00 GMT News Consumers surveyed by TransUnion report they have already been a victim of identity theft or are concerned about the security of their personal data. NEWS: From Collector: Collaborative Culture http://www.acainternational.org/news-from-collector-collaborative-culture-40545.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-collaborative-culture-40545.aspx Tue, 20 Sep 2016 10:30:00 GMT News Choice Recovery has an inclusive culture where everyone, from consultants to compliance offices, works together. NEWS: Ontario Systems Announces Second Annual Pinnacle Awards http://www.acainternational.org/news-ontario-systems-announces-second-annual-pinnacle-awards-40544.aspx?rssfeed=1 http://www.acainternational.org/news-ontario-systems-announces-second-annual-pinnacle-awards-40544.aspx Tue, 20 Sep 2016 09:55:00 GMT News ACA member Steve Leckerman will be honored for his achievements in innovation, technology and leadership throughout his career. NEWS: Delta Outsource Group, Inc. Teams Up with KidSmart http://www.acainternational.org/news-delta-outsource-group-inc-teams-up-with-kidsmart-40519.aspx?rssfeed=1 http://www.acainternational.org/news-delta-outsource-group-inc-teams-up-with-kidsmart-40519.aspx Tue, 20 Sep 2016 09:00:00 GMT News The company donated school supplies and backpacks to local children through its community support initiative, Positive Attitudes Will Succeed. GOVERNMENT AFFAIRS: Senate Committee Holds FCC Oversight Hearing http://www.acainternational.org/governmentaffairs-senate-committee-holds-fcc-oversight-hearing-40542.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-senate-committee-holds-fcc-oversight-hearing-40542.aspx Mon, 19 Sep 2016 11:19:00 GMT Government Affairs The committee reviewed the FCC’s partisan voting record and FCC Chairman Tom Wheeler briefly addressed regulation of automated calls under the TCPA. GOVERNMENT AFFAIRS: California Amends Identity Theft Requirements for Debt Collectors http://www.acainternational.org/governmentaffairs-california-amends-identity-theft-requirements-for-debt-collectors-40540.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-california-amends-identity-theft-requirements-for-debt-collectors-40540.aspx Mon, 19 Sep 2016 09:48:00 GMT Government Affairs The ‘Identity Theft Resolution Act’ includes a significantly shorter time frame for reviewing claims of identity theft. NEWS: Southwest Credit Systems Donates to Ronald McDonald House in Dallas http://www.acainternational.org/news-southwest-credit-systems-donates-to-ronald-mcdonald-house-in-dallas-40518.aspx?rssfeed=1 http://www.acainternational.org/news-southwest-credit-systems-donates-to-ronald-mcdonald-house-in-dallas-40518.aspx Mon, 19 Sep 2016 09:00:00 GMT News The ACA member company volunteered preparing and serving meals at the organization in August after a team fundraising competition. NEWS: Study: Small Business Owners Top Consumers in Credit Management http://www.acainternational.org/news-study-small-business-owners-top-consumers-in-credit-management-40538.aspx?rssfeed=1 http://www.acainternational.org/news-study-small-business-owners-top-consumers-in-credit-management-40538.aspx Fri, 16 Sep 2016 10:37:00 GMT News Experian finds small business owners keep up with higher debt payments better than consumers and men make up a majority of the small business owners studied. NEWS: Navient Foundation Contributes to Local Children’s Hospital http://www.acainternational.org/news-navient-foundation-contributes-to-local-childrens-hospital-40517.aspx?rssfeed=1 http://www.acainternational.org/news-navient-foundation-contributes-to-local-childrens-hospital-40517.aspx Fri, 16 Sep 2016 10:00:00 GMT News The $6,000 donation to the Nemours/Alfred I. DuPont Hospital supports the hospital and the Help Our Kids radio event held earlier this month. NEWS: Top Takeaways from CFPB, FTC on How Debt Collectors Can Respond to Investigations http://www.acainternational.org/news-top-takeaways-from-cfpb-ftc-on-how-debt-collectors-can-respond-to-investigations-40536.aspx?rssfeed=1 http://www.acainternational.org/news-top-takeaways-from-cfpb-ftc-on-how-debt-collectors-can-respond-to-investigations-40536.aspx Thu, 15 Sep 2016 14:41:00 GMT News FTC and CFPB officials explained how they decide to pursue investigations and enforcement actions, and how debt collection companies can work with them throughout the process. HEALTHCARE COLLECTIONS: Study: Growing Healthcare Coverage Causes Decline in ‘Substantial’ Costs for Consumers http://www.acainternational.org/healthcaremarket-study-growing-healthcare-coverage-causes-decline-in-substantial-costs-for-consumers-40535.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-study-growing-healthcare-coverage-causes-decline-in-substantial-costs-for-consumers-40535.aspx Thu, 15 Sep 2016 12:30:00 GMT Healthcare Collections Researchers for The Commonwealth Fund find out-of-pocket expenses decline overall for consumers who do not qualify for Medicaid. NEWS: ACA Updates Statute of Limitations SearchPoint with New Case Law http://www.acainternational.org/news-aca-updates-statute-of-limitations-searchpoint-with-new-case-law-40534.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-statute-of-limitations-searchpoint-with-new-case-law-40534.aspx Thu, 15 Sep 2016 10:30:00 GMT News The updates include notes related to the Fair Debt Collection Practices Act. NEWS: Tracey Carpentier Named New CEO of Account Control Technology Holdings http://www.acainternational.org/news-tracey-carpentier-named-new-ceo-of-account-control-technology-holdings-40513.aspx?rssfeed=1 http://www.acainternational.org/news-tracey-carpentier-named-new-ceo-of-account-control-technology-holdings-40513.aspx Thu, 15 Sep 2016 09:00:00 GMT News Carpentier’s appointment will help the ACA member company sustain positioning in finance and business process outsourcing. NEWS: Fall Forum Exclusive: All You Need to Know on Collection Floor Management http://www.acainternational.org/news-fall-forum-exclusive-all-you-need-to-know-on-collection-floor-management-40526.aspx?rssfeed=1 http://www.acainternational.org/news-fall-forum-exclusive-all-you-need-to-know-on-collection-floor-management-40526.aspx Wed, 14 Sep 2016 12:02:00 GMT News Registration for the interactive seminar is available in conjunction with the 2016 Fall Forum & Expo in Chicago. NEWS: Do Your Dispute Handling Processes Make the Cut? http://www.acainternational.org/news-do-your-dispute-handling-processes-make-the-cut-40515.aspx?rssfeed=1 http://www.acainternational.org/news-do-your-dispute-handling-processes-make-the-cut-40515.aspx Wed, 14 Sep 2016 10:00:00 GMT News Register today to examine your dispute handling policies with ACA International’s teleseminar. GOVERNMENT AFFAIRS: House Financial Services Committee Approves Critical CFPB Reforms http://www.acainternational.org/governmentaffairs-house-financial-services-committee-approves-critical-cfpb-reforms-40525.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-financial-services-committee-approves-critical-cfpb-reforms-40525.aspx Wed, 14 Sep 2016 08:06:00 GMT Government Affairs The Financial CHOICE Act would change the CFPB’s structure and regulatory power, and would help community financial institutions by ending Operation Choke Point. NEWS: TEC Services Group, Inc. Announces Scholarship Recipients http://www.acainternational.org/news-tec-services-group-inc-announces-scholarship-recipients-40516.aspx?rssfeed=1 http://www.acainternational.org/news-tec-services-group-inc-announces-scholarship-recipients-40516.aspx Wed, 14 Sep 2016 08:00:00 GMT News The ACA member company issued the scholarships through its first annual scholarship program. NEWS: FTC Seeks Public Comment on Consumer Information Security Rules under FCRA, GLBA http://www.acainternational.org/news-ftc-seeks-public-comment-on-consumer-information-security-rules-under-fcra-glba-40521.aspx?rssfeed=1 http://www.acainternational.org/news-ftc-seeks-public-comment-on-consumer-information-security-rules-under-fcra-glba-40521.aspx Wed, 14 Sep 2016 06:00:00 GMT News The FTC is examining policies for how businesses must safely store and dispose of consumer information. CREDITORS: Consumers’ Credit Availability Expectations Decline Slightly http://www.acainternational.org/creditors-consumers-credit-availability-expectations-decline-slightly-40520.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumers-credit-availability-expectations-decline-slightly-40520.aspx Tue, 13 Sep 2016 12:58:00 GMT Creditors Household income growth expectations continued to increase while their spending growth expectations declined in August, according to a Federal Reserve survey. NEWS: From Collector: Cover Your Bases http://www.acainternational.org/news-from-collector-cover-your-bases-40514.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-cover-your-bases-40514.aspx Tue, 13 Sep 2016 10:00:00 GMT News How to knock training documentation right out of the park. NEWS: Windham Professionals Raising $10,000 for Veterans through ARMing Heroes http://www.acainternational.org/news-windham-professionals-raising-10000-for-veterans-through-arming-heroes-40512.aspx?rssfeed=1 http://www.acainternational.org/news-windham-professionals-raising-10000-for-veterans-through-arming-heroes-40512.aspx Tue, 13 Sep 2016 09:00:00 GMT News The ACA member company is supporting the credit and collection industry’s charity for military veterans during its No Debts for Vets fundraiser. NEWS: FTC Announces Latest Operation Collection Protection Actions http://www.acainternational.org/news-ftc-announces-latest-operation-collection-protection-actions-40510.aspx?rssfeed=1 http://www.acainternational.org/news-ftc-announces-latest-operation-collection-protection-actions-40510.aspx Mon, 12 Sep 2016 14:16:00 GMT News The FTC banned two entities, and some of the individuals behind them, from the credit and collection industry. CREDITORS: Economy in a Snapshot: Credit Card Use Declines http://www.acainternational.org/creditors-economy-in-a-snapshot-credit-card-use-declines-40509.aspx?rssfeed=1 http://www.acainternational.org/creditors-economy-in-a-snapshot-credit-card-use-declines-40509.aspx Mon, 12 Sep 2016 10:37:00 GMT Creditors Consumer spending since the summer continues to increase. NEWS: Navient Employees Participate in American Heart Association Walk http://www.acainternational.org/news-navient-employees-participate-in-american-heart-association-walk-40508.aspx?rssfeed=1 http://www.acainternational.org/news-navient-employees-participate-in-american-heart-association-walk-40508.aspx Mon, 12 Sep 2016 09:23:00 GMT News The Navient Foundation contributed to support the 2016 Wilmington Heart Walk on Sept. 11. NEWS: Pace of Consumer Borrowing Rebounds in July http://www.acainternational.org/news-pace-of-consumer-borrowing-rebounds-in-july-40503.aspx?rssfeed=1 http://www.acainternational.org/news-pace-of-consumer-borrowing-rebounds-in-july-40503.aspx Fri, 09 Sep 2016 11:06:00 GMT News Increases in nonrevolving credit for student and auto loans fueled the changes over June and borrowing for credit cards dwindled. NEWS: California Association of Collectors Hosts 99th Annual Conference http://www.acainternational.org/news-california-association-of-collectors-hosts-99th-annual-conference-40502.aspx?rssfeed=1 http://www.acainternational.org/news-california-association-of-collectors-hosts-99th-annual-conference-40502.aspx Fri, 09 Sep 2016 11:05:00 GMT News The early-bird registration savings deadline for the annual event, which will feature education and training seminars, is Sept. 12. NEWS: How Data Furnishers Need to Work Under the FCRA http://www.acainternational.org/news-how-data-furnishers-need-to-work-under-the-fcra-40491.aspx?rssfeed=1 http://www.acainternational.org/news-how-data-furnishers-need-to-work-under-the-fcra-40491.aspx Fri, 09 Sep 2016 10:00:00 GMT News ACA’s latest seminar has updates on applying the Fair Credit Reporting Act to your current business practices. NEWS: Houslanger & Associates, PLLC Joins 5K to Raise Money for Brain Cancer Research http://www.acainternational.org/news-houslanger-associates-pllc-joins-5k-to-raise-money-for-brain-cancer-research-40490.aspx?rssfeed=1 http://www.acainternational.org/news-houslanger-associates-pllc-joins-5k-to-raise-money-for-brain-cancer-research-40490.aspx Fri, 09 Sep 2016 08:20:00 GMT News The ACA member company’s participation is in support of Brooke Blake, the daughter of COO Matthew Blake, recently diagnosed with DIPG. NEWS: Year-Over-Year Bankruptcy Filings Increase in August http://www.acainternational.org/news-year-over-year-bankruptcy-filings-increase-in-august-40499.aspx?rssfeed=1 http://www.acainternational.org/news-year-over-year-bankruptcy-filings-increase-in-august-40499.aspx Fri, 09 Sep 2016 08:00:00 GMT News Commercial and consumer bankruptcy filings increased compared to August 2015. NEWS: The CMI Group Hosts U.S. Rep. Michael Burgess http://www.acainternational.org/news-the-cmi-group-hosts-us-rep-michael-burgess-40500.aspx?rssfeed=1 http://www.acainternational.org/news-the-cmi-group-hosts-us-rep-michael-burgess-40500.aspx Thu, 08 Sep 2016 14:08:00 GMT News The CEO of the ACA member company discussed industry regulations from the CFPB and laws such as the TCPA during the meeting. NEWS: Roxanne Baker Named as One of 25 Most Influential Women in Collections http://www.acainternational.org/news-roxanne-baker-named-as-one-of-25-most-influential-women-in-collections-40498.aspx?rssfeed=1 http://www.acainternational.org/news-roxanne-baker-named-as-one-of-25-most-influential-women-in-collections-40498.aspx Thu, 08 Sep 2016 12:28:00 GMT News The Coast Professional, Inc. president is among several other members and staff of ACA International recognized by Collection Advisor. NEWS: ACA Updates SearchPoint on TCPA http://www.acainternational.org/news-aca-updates-searchpoint-on-tcpa-40497.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-on-tcpa-40497.aspx Thu, 08 Sep 2016 12:15:00 GMT News The update includes a summary of new FCC rules for calls made to collect government debt. NEWS: Coast Professional, Inc. Ranks as a Fastest Growing Company in America Five Years in a Row http://www.acainternational.org/news-coast-professional-inc-ranks-as-a-fastest-growing-company-in-america-five-years-in-a-row-40480.aspx?rssfeed=1 http://www.acainternational.org/news-coast-professional-inc-ranks-as-a-fastest-growing-company-in-america-five-years-in-a-row-40480.aspx Thu, 08 Sep 2016 09:00:00 GMT News The ACA member company recently added office space in New York and is also recognized as a growing company in Louisiana. NEWS: CFPB, FTC Officials Discuss Government Investigations of Debt Collectors at ACA-Sponsored Seminar http://www.acainternational.org/news-cfpb-ftc-officials-discuss-government-investigations-of-debt-collectors-at-aca-sponsored-seminar-40488.aspx?rssfeed=1 http://www.acainternational.org/news-cfpb-ftc-officials-discuss-government-investigations-of-debt-collectors-at-aca-sponsored-seminar-40488.aspx Wed, 07 Sep 2016 13:00:00 GMT News Federal regulators discussed CFPB supervision and enforcement actions, how investigations in the credit and collection industry are conducted and what companies can do to prepare. NEWS: Ohio Attorney General Forms Student Loan Debt Collection Advisory Group http://www.acainternational.org/news-ohio-attorney-general-forms-student-loan-debt-collection-advisory-group-40487.aspx?rssfeed=1 http://www.acainternational.org/news-ohio-attorney-general-forms-student-loan-debt-collection-advisory-group-40487.aspx Wed, 07 Sep 2016 11:00:00 GMT News Credit and Collection industry professionals, including an ACA member , state legislators, students, Ohio Department of Education representatives and more will serve as part of the group. NEWS: Americollect Makes Inc. 5,000 List of Growing Companies for Eighth Year http://www.acainternational.org/news-americollect-makes-inc-5000-list-of-growing-companies-for-eighth-year-40479.aspx?rssfeed=1 http://www.acainternational.org/news-americollect-makes-inc-5000-list-of-growing-companies-for-eighth-year-40479.aspx Wed, 07 Sep 2016 10:00:00 GMT News The Wisconsin-based member company has more than doubled its number employees over the past several years. NEWS: Use Scenarios to Learn FDCPA Compliance http://www.acainternational.org/news-use-scenarios-to-learn-fdcpa-compliance-40483.aspx?rssfeed=1 http://www.acainternational.org/news-use-scenarios-to-learn-fdcpa-compliance-40483.aspx Wed, 07 Sep 2016 10:00:00 GMT News ACA is offering a two-day seminar with comprehensive information on applying the basics of the Fair Debt Collection Practices Act during conversations with consumers. NEWS: From Collector: Making the Connection http://www.acainternational.org/news-from-collector-making-the-connection-40485.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-making-the-connection-40485.aspx Tue, 06 Sep 2016 12:28:00 GMT News Does your website talk to consumers or about them? Discover how one ACA International member company is using its site to make people happy. NEWS: NACS Staff Meet with U.S. Rep. Chuck Fleischmann http://www.acainternational.org/news-nacs-staff-meet-with-us-rep-chuck-fleischmann-40478.aspx?rssfeed=1 http://www.acainternational.org/news-nacs-staff-meet-with-us-rep-chuck-fleischmann-40478.aspx Tue, 06 Sep 2016 10:34:00 GMT News The ACA member company welcomed the Congressman and his staff to discuss credit and collection issues as well as the state of the healthcare revenue management industry. NEWS: Tammy Cox Recognized for 35 Years at Valley Credit Service, Inc. http://www.acainternational.org/news-tammy-cox-recognized-for-35-years-at-valley-credit-service-inc-40477.aspx?rssfeed=1 http://www.acainternational.org/news-tammy-cox-recognized-for-35-years-at-valley-credit-service-inc-40477.aspx Tue, 06 Sep 2016 08:00:00 GMT News Cox started at the ACA member company as a collector in 1981. NEWS: Department of Defense Issues Guidance on Military Lending Act http://www.acainternational.org/news-department-of-defense-issues-guidance-on-military-lending-act-40470.aspx?rssfeed=1 http://www.acainternational.org/news-department-of-defense-issues-guidance-on-military-lending-act-40470.aspx Fri, 02 Sep 2016 10:00:00 GMT News The interpretive rule provides guidance in the form of a question and answer document to assist in complying with the Department’s July 2015 final rule. NEWS: Earn CLE Credits During Exclusive Legal Sessions at the 2016 Fall Forum & Expo http://www.acainternational.org/news-earn-cle-credits-during-exclusive-legal-sessions-at-the-2016-fall-forum-expo-40481.aspx?rssfeed=1 http://www.acainternational.org/news-earn-cle-credits-during-exclusive-legal-sessions-at-the-2016-fall-forum-expo-40481.aspx Fri, 02 Sep 2016 09:26:00 GMT News The credits are available in the legal education track, which focuses on ethics, credit reporting, TCPA defense strategies and more. NEWS: ConServe Jeans for Charity Donations Surpass $500,000 http://www.acainternational.org/news-conserve-jeans-for-charity-donations-surpass-500000-40471.aspx?rssfeed=1 http://www.acainternational.org/news-conserve-jeans-for-charity-donations-surpass-500000-40471.aspx Fri, 02 Sep 2016 09:00:00 GMT News The ACA member company’s matching gift program celebrates milestone in giving back to local communities. NEWS: ACA Updates SearchPoint Documents http://www.acainternational.org/news-aca-updates-searchpoint-documents-40469.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-40469.aspx Thu, 01 Sep 2016 10:52:00 GMT News The updates include information on individual state requirements. NEWS: Roydan Enterprises, LTC Helps Local Kids Prepare for Back-to-School http://www.acainternational.org/news-roydan-enterprises-ltc-helps-local-kids-prepare-for-back-to-school-40459.aspx?rssfeed=1 http://www.acainternational.org/news-roydan-enterprises-ltc-helps-local-kids-prepare-for-back-to-school-40459.aspx Thu, 01 Sep 2016 10:00:00 GMT News The ACA International affiliate member company served as the site for school supply donations distributed through a local non-profit organization. CFPB: Average Debt Collection Complaints to CFPB Continue to Decline http://www.acainternational.org/cfpbarticle-average-debt-collection-complaints-to-cfpb-continue-to-decline-40460.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-average-debt-collection-complaints-to-cfpb-continue-to-decline-40460.aspx Thu, 01 Sep 2016 08:00:00 GMT CFPB The latest CFPB monthly complaint snapshot focused on bank account or service complaints, which increased from May through July 2016. NEWS: NJ Appeals Court: Shorter Time Frame Applies to Retail Credit Card Debt Collection http://www.acainternational.org/news-nj-appeals-court-shorter-time-frame-applies-to-retail-credit-card-debt-collection-40461.aspx?rssfeed=1 http://www.acainternational.org/news-nj-appeals-court-shorter-time-frame-applies-to-retail-credit-card-debt-collection-40461.aspx Wed, 31 Aug 2016 11:17:00 GMT News The New Jersey Appellate Division says consumers with unpaid store credit card debt are off the hook if four years have passed and no lawsuits are filed. NEWS: Scott Buchanan Joins CBE Companies http://www.acainternational.org/news-scott-buchanan-joins-cbe-companies-40451.aspx?rssfeed=1 http://www.acainternational.org/news-scott-buchanan-joins-cbe-companies-40451.aspx Wed, 31 Aug 2016 09:00:00 GMT News Buchanan will serve as senior vice president in business development and government relations to bolster CBE’s continued growth in call center BPO and the government sector. NEWS: From Collector: 5 Ways to Get Electronic Payments Right http://www.acainternational.org/news-from-collector-5-ways-to-get-electronic-payments-right-40448.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-5-ways-to-get-electronic-payments-right-40448.aspx Tue, 30 Aug 2016 11:50:00 GMT News How to make sure you process a consumer’s payment in accordance with the Electronic Funds Transfer Act and Regulation E. NEWS: Advanced Compliance Resources Available in Two ACA Seminars http://www.acainternational.org/news-advanced-compliance-resources-available-in-two-aca-seminars-40409.aspx?rssfeed=1 http://www.acainternational.org/news-advanced-compliance-resources-available-in-two-aca-seminars-40409.aspx Tue, 30 Aug 2016 11:00:00 GMT News The online seminars, Sept. 7 and 8, will help guide you through the compliance management system process and remediation plans to mitigate compliance risks. NEWS: National Recovery Solutions Charity Golf Tournament Returns Sept. 4 http://www.acainternational.org/news-national-recovery-solutions-charity-golf-tournament-returns-sept-4-40442.aspx?rssfeed=1 http://www.acainternational.org/news-national-recovery-solutions-charity-golf-tournament-returns-sept-4-40442.aspx Tue, 30 Aug 2016 09:00:00 GMT News Proceeds from the ACA International member company’s tournament support Make-A-Wish Western New York, local organization Mikey’s Way and several other charities. HEALTHCARE COLLECTIONS: Read the Latest Healthcare Collections News in Pulse http://www.acainternational.org/healthcaremarket-read-the-latest-healthcare-collections-news-in-pulse-40443.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-read-the-latest-healthcare-collections-news-in-pulse-40443.aspx Mon, 29 Aug 2016 11:56:00 GMT Healthcare Collections ACA International offers monthly news tailored to healthcare collections professionals and their clients about trends in healthcare finance, patient accounts receivables and more. CFPB: Small Businesses Provide Feedback to CFPB at SBREFA Panel on Debt Collection Rulemaking http://www.acainternational.org/cfpbarticle-small-businesses-provide-feedback-to-cfpb-at-sbrefa-panel-on-debt-collection-rulemaking-40438.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-small-businesses-provide-feedback-to-cfpb-at-sbrefa-panel-on-debt-collection-rulemaking-40438.aspx Mon, 29 Aug 2016 00:01:00 GMT CFPB ACA International members, representing their small businesses, provided oral comments on the impact of new debt collection rules on the industry, as part of a process conducted under the Small Business Regulatory Enforcement Fairness Act (SBREFA). NEWS: Key2 Recovery Makes Inc. 5000 List of Fastest Growing Companies http://www.acainternational.org/news-key2-recovery-makes-inc-5000-list-of-fastest-growing-companies-40400.aspx?rssfeed=1 http://www.acainternational.org/news-key2-recovery-makes-inc-5000-list-of-fastest-growing-companies-40400.aspx Fri, 26 Aug 2016 10:00:00 GMT News The Ohio-based ACA member company is expanding its workforce this year. NEWS: ACA Hosts Multi-Association Reception in Anticipation of SBREFA Panel http://www.acainternational.org/news-aca-hosts-multi-association-reception-in-anticipation-of-sbrefa-panel-40432.aspx?rssfeed=1 http://www.acainternational.org/news-aca-hosts-multi-association-reception-in-anticipation-of-sbrefa-panel-40432.aspx Fri, 26 Aug 2016 00:01:00 GMT News The event was an opportunity to discuss the CFPB’s outline of proposals under consideration for debt collection rulemaking ahead of the panel discussion with small businesses. NEWS: Massachusetts to Hold Public Meeting on Debt Collection Regulations in September http://www.acainternational.org/news-massachusetts-to-hold-public-meeting-on-debt-collection-regulations-in-september-40427.aspx?rssfeed=1 http://www.acainternational.org/news-massachusetts-to-hold-public-meeting-on-debt-collection-regulations-in-september-40427.aspx Fri, 26 Aug 2016 00:01:00 GMT News Credit and collection professionals are encouraged to attend the event on Sept. 22 and submit comments on the effects of debt collection regulations. CREDITORS: Study: Majority of College Students are Current on Credit Card Bills http://www.acainternational.org/creditors-study-majority-of-college-students-are-current-on-credit-card-bills-40401.aspx?rssfeed=1 http://www.acainternational.org/creditors-study-majority-of-college-students-are-current-on-credit-card-bills-40401.aspx Thu, 25 Aug 2016 11:00:00 GMT Creditors Equifax finds college students with credit cards are paying their full balances each month, some with assistance from their parents. NEWS: ACA Updates SearchPoint Documents http://www.acainternational.org/news-aca-updates-searchpoint-documents-40399.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-40399.aspx Thu, 25 Aug 2016 09:00:00 GMT News The updates include case law analysis that applies to collection letters and leaving messages for consumers. NEWS: Phin Solutions Inc. Announces New Executive Vice President of Sales and Marketing http://www.acainternational.org/news-phin-solutions-inc-announces-new-executive-vice-president-of-sales-and-marketing-40396.aspx?rssfeed=1 http://www.acainternational.org/news-phin-solutions-inc-announces-new-executive-vice-president-of-sales-and-marketing-40396.aspx Thu, 25 Aug 2016 09:00:00 GMT News Nancy McLaughlin brings more than 40 years of industry experience to the ACA International affiliate member company. CFPB: Summary of the CFPB’s Outline of Proposals Under Consideration for Debt Collection Rulemaking http://www.acainternational.org/cfpbarticle-summary-of-the-cfpbs-outline-of-proposals-under-consideration-for-debt-collection-rulemaking-40384.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-summary-of-the-cfpbs-outline-of-proposals-under-consideration-for-debt-collection-rulemaking-40384.aspx Thu, 25 Aug 2016 00:01:00 GMT CFPB The outline provides the first public glimpse of what the CFPB is thinking as in moves forward in the debt collection rulemaking process. NEWS: Register Now: ACA’s Fall Forum & Expo Provides Critical Industry Updates After the 2016 Election http://www.acainternational.org/news-register-now-acas-fall-forum-expo-provides-critical-industry-updates-after-the-2016-election-40402.aspx?rssfeed=1 http://www.acainternational.org/news-register-now-acas-fall-forum-expo-provides-critical-industry-updates-after-the-2016-election-40402.aspx Wed, 24 Aug 2016 14:12:00 GMT News The event will be the first in the wake of the CFPB’s latest regulatory actions and the 2016 elections as well as a hub of discussions on performance and operations, healthcare and legal education. GOVERNMENT AFFAIRS: California Bill Changes How Debt Collectors Handle Identity Theft Disputes http://www.acainternational.org/governmentaffairs-california-bill-changes-how-debt-collectors-handle-identity-theft-disputes-40398.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-california-bill-changes-how-debt-collectors-handle-identity-theft-disputes-40398.aspx Wed, 24 Aug 2016 12:27:00 GMT Government Affairs The bill reduces the time frame for debt collection companies to investigate identity theft disputes. NEWS: ConServe Makes 2016 Inc. 5000 List http://www.acainternational.org/news-conserve-makes-2016-inc-5000-list-40395.aspx?rssfeed=1 http://www.acainternational.org/news-conserve-makes-2016-inc-5000-list-40395.aspx Wed, 24 Aug 2016 09:00:00 GMT News The ACA member company is recognized as one of the fastest-growing private companies in the U.S. for the sixth time. CFPB: Summary of the CFPB’s Outline of Proposals Under Consideration for Debt Collection Rulemaking http://www.acainternational.org/cfpbarticle-summary-of-the-cfpbs-outline-of-proposals-under-consideration-for-debt-collection-rulemaking-40384.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-summary-of-the-cfpbs-outline-of-proposals-under-consideration-for-debt-collection-rulemaking-40384.aspx Wed, 24 Aug 2016 00:01:00 GMT CFPB The outline provides the first public glimpse of what the CFPB is thinking as in moves forward in the debt collection rulemaking process. NEWS: IACC, CLLA Host First Joint Meeting http://www.acainternational.org/news-iacc-clla-host-first-joint-meeting-40392.aspx?rssfeed=1 http://www.acainternational.org/news-iacc-clla-host-first-joint-meeting-40392.aspx Tue, 23 Aug 2016 11:22:00 GMT News The Mid-Year Collection Conference included discussion of new ideas for participants to strengthen their business strategies. NEWS: Consumer Litigation for FDCPA, FCRA Declines in July, While TCPA Cases Increase http://www.acainternational.org/news-consumer-litigation-for-fdcpa-fcra-declines-in-july-while-tcpa-cases-increase-40389.aspx?rssfeed=1 http://www.acainternational.org/news-consumer-litigation-for-fdcpa-fcra-declines-in-july-while-tcpa-cases-increase-40389.aspx Tue, 23 Aug 2016 11:00:00 GMT News Year-to-date figures show consistent declines for the FDCPA but increases under the TCPA and FCRA. CFPB: ACA Submits Comments Opposing CFPB’s Proposed Rule on Arbitration http://www.acainternational.org/cfpbarticle-aca-submits-comments-opposing-cfpbs-proposed-rule-on-arbitration-40386.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-aca-submits-comments-opposing-cfpbs-proposed-rule-on-arbitration-40386.aspx Tue, 23 Aug 2016 06:00:00 GMT CFPB In the comments, ACA urged the CFPB to withdraw its proposal to ban class action waivers in arbitration agreements and instead take a more balanced approach that will achieve the same public policy goals. NEWS: From Collector: Meet ACA’s 2016 / 17 Board of Directors http://www.acainternational.org/news-from-collector-meet-acas-2016-17-board-of-directors-40324.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-meet-acas-2016-17-board-of-directors-40324.aspx Tue, 23 Aug 2016 05:00:00 GMT News These industry leaders have one thing in mind: Making your association the best that it can be. CFPB: CFPB Announces New Consumer Advisory Board Members http://www.acainternational.org/cfpbarticle-cfpb-announces-new-consumer-advisory-board-members-40387.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-announces-new-consumer-advisory-board-members-40387.aspx Mon, 22 Aug 2016 14:25:00 GMT CFPB The board serves to consult with the CFPB’s director on consumer financial issues. NEWS: Get Up-to-Date on Best Practices for Policies and Procedures in Management http://www.acainternational.org/news-get-up-to-date-on-best-practices-for-policies-and-procedures-in-management-40385.aspx?rssfeed=1 http://www.acainternational.org/news-get-up-to-date-on-best-practices-for-policies-and-procedures-in-management-40385.aspx Mon, 22 Aug 2016 11:10:00 GMT News ACA International’s online seminar on identifying how policies, procedures and work instructions fit into your compliance management system CFPB: Monthly, Year-to-Date Debt Collection Complaints to CFPB Continue to Decline http://www.acainternational.org/cfpbarticle-monthly-year-to-date-debt-collection-complaints-to-cfpb-continue-to-decline-40381.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-monthly-year-to-date-debt-collection-complaints-to-cfpb-continue-to-decline-40381.aspx Mon, 22 Aug 2016 06:00:00 GMT CFPB Debt collection companies continue to handle a majority of complaints in a timely manner. NEWS: Serve Your Local Unit as Part of ACA’s New and Improved Attorney State Chair Program http://www.acainternational.org/news-serve-your-local-unit-as-part-of-acas-new-and-improved-attorney-state-chair-program-40382.aspx?rssfeed=1 http://www.acainternational.org/news-serve-your-local-unit-as-part-of-acas-new-and-improved-attorney-state-chair-program-40382.aspx Mon, 22 Aug 2016 06:00:00 GMT News Applications for the ACA International Attorney State Chair Program, developed from the former MAP State Compliance Chair program for attorney members interested in leadership, are due by August 29. NEWS: Learn the Latest in Collection Floor Management http://www.acainternational.org/news-learn-the-latest-in-collection-floor-management-40378.aspx?rssfeed=1 http://www.acainternational.org/news-learn-the-latest-in-collection-floor-management-40378.aspx Thu, 18 Aug 2016 12:30:00 GMT News ACA International’s three-day online seminar focuses on performance indicators, dialer management and staff training and coaching. CREDITORS: Bank Card Default Rates Decline in July http://www.acainternational.org/creditors-bank-card-default-rates-decline-in-july-40370.aspx?rssfeed=1 http://www.acainternational.org/creditors-bank-card-default-rates-decline-in-july-40370.aspx Thu, 18 Aug 2016 11:00:00 GMT Creditors The decline comes after the no change in the bank card default rate in May and June, according to the S&P/Experian Consumer Credit Default Indices. NEWS: ACA Updates SearchPoint on Statute of Limitations http://www.acainternational.org/news-aca-updates-searchpoint-on-statute-of-limitations-40369.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-on-statute-of-limitations-40369.aspx Thu, 18 Aug 2016 10:00:00 GMT News The update reflects new case law. NEWS: Navient Participates in Job Fairs for Veterans http://www.acainternational.org/news-navient-participates-in-job-fairs-for-veterans-40368.aspx?rssfeed=1 http://www.acainternational.org/news-navient-participates-in-job-fairs-for-veterans-40368.aspx Thu, 18 Aug 2016 09:00:00 GMT News The ACA member company is committed to increasing opportunities for veterans seeking employment. REPORTERS: New Research Shows Most Debt Collection Companies are Small Businesses Helping Other Small Businesses Thrive http://www.acainternational.org/reporters-new-research-shows-most-debt-collection-companies-are-small-businesses-helping-other-small-businesses-thrive-40365.aspx?rssfeed=1 http://www.acainternational.org/reporters-new-research-shows-most-debt-collection-companies-are-small-businesses-helping-other-small-businesses-thrive-40365.aspx Thu, 18 Aug 2016 06:00:00 GMT Reporters Most debt collection companies qualify as small businesses based on employee size and total annual receipts, and many of them primarily conduct business with other small-business clients. NEWS: New Research Shows Most Debt Collection Companies are Small Businesses Helping Other Small Businesses Thrive http://www.acainternational.org/news-new-research-shows-most-debt-collection-companies-are-small-businesses-helping-other-small-businesses-thrive-40364.aspx?rssfeed=1 http://www.acainternational.org/news-new-research-shows-most-debt-collection-companies-are-small-businesses-helping-other-small-businesses-thrive-40364.aspx Thu, 18 Aug 2016 06:00:00 GMT News Most debt collection companies qualify as small businesses based on employee size and total annual receipts, and many of them primarily conduct business with other small-business clients. CREDITORS: New York Fed: Consumer Spending Growth ‘Robust’ in June http://www.acainternational.org/creditors-new-york-fed-consumer-spending-growth-robust-in-june-40367.aspx?rssfeed=1 http://www.acainternational.org/creditors-new-york-fed-consumer-spending-growth-robust-in-june-40367.aspx Wed, 17 Aug 2016 12:40:00 GMT Creditors The Federal Reserve Bank of New York’s latest economic snapshot report shows consumers continue to increase their personal spending expenditures. NEWS: NACS Supports Stop Soldier Suicide Foundation http://www.acainternational.org/news-nacs-supports-stop-soldier-suicide-foundation-40366.aspx?rssfeed=1 http://www.acainternational.org/news-nacs-supports-stop-soldier-suicide-foundation-40366.aspx Wed, 17 Aug 2016 12:36:00 GMT News The ACA member company is supporting the foundation’s mission this year by holding fundraisers and activities Sept. 12-16. CREDITORS: Credit Card Use and Debt Increase Among Consumers http://www.acainternational.org/creditors-credit-card-use-and-debt-increase-among-consumers-40361.aspx?rssfeed=1 http://www.acainternational.org/creditors-credit-card-use-and-debt-increase-among-consumers-40361.aspx Tue, 16 Aug 2016 13:00:00 GMT Creditors New and existing consumers in the credit card marketplace increase balances and originations in the second quarter this year, according to TransUnion. NEWS: From Collector: ACA International’s 2016 Award Winners http://www.acainternational.org/news-from-collector-aca-internationals-2016-award-winners-40323.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-aca-internationals-2016-award-winners-40323.aspx Tue, 16 Aug 2016 09:00:00 GMT News They’re passionate and smart, and they’re working to improve the credit and collection industry. ACA honors the members who stand out. GOVERNMENT COLLECTIONS: Obama Administration Releases Study on Economic Impact of Student Loan Debt http://www.acainternational.org/governmentmarket-obama-administration-releases-study-on-economic-impact-of-student-loan-debt-40353.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-obama-administration-releases-study-on-economic-impact-of-student-loan-debt-40353.aspx Mon, 15 Aug 2016 12:30:00 GMT Government Collections Student loan debt is increasing along with the number of borrowers, according to a new federal study. NEWS: Collection Industry Professionals Rank Top Traits of Successful Debt Collectors http://www.acainternational.org/news-collection-industry-professionals-rank-top-traits-of-successful-debt-collectors-40354.aspx?rssfeed=1 http://www.acainternational.org/news-collection-industry-professionals-rank-top-traits-of-successful-debt-collectors-40354.aspx Mon, 15 Aug 2016 00:01:00 GMT News A new survey from ACA International shows that debt collection professionals value integrity and active listening skills in their employees. NEWS: ACA Hosts Teleseminar on Motivating Your Employees http://www.acainternational.org/news-aca-hosts-teleseminar-on-motivating-your-employees-40352.aspx?rssfeed=1 http://www.acainternational.org/news-aca-hosts-teleseminar-on-motivating-your-employees-40352.aspx Mon, 15 Aug 2016 00:01:00 GMT News Learn the tools to create a positive environment for your business and your employees. CFPB: GAO Releases Report on CFPB’s SBREFA Panels http://www.acainternational.org/cfpbarticle-gao-releases-report-on-cfpbs-sbrefa-panels-40350.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-gao-releases-report-on-cfpbs-sbrefa-panels-40350.aspx Fri, 12 Aug 2016 11:20:00 GMT CFPB Despite concerns over the payday lending SBREFA process, the GAO failed to include the payday loan SBREFA panel in its review; the limited review nevertheless identifies areas for improvement. NEWS: Universal Fidelity LP Names New Vice President of Marketing http://www.acainternational.org/news-universal-fidelity-lp-names-new-vice-president-of-marketing-40348.aspx?rssfeed=1 http://www.acainternational.org/news-universal-fidelity-lp-names-new-vice-president-of-marketing-40348.aspx Fri, 12 Aug 2016 10:55:00 GMT News Jamie Campise comes to the ACA member company with 29 years of industry experience. NEWS: There is Still Time to Register for the Tri-State Collections Convention http://www.acainternational.org/news-there-is-still-time-to-register-for-the-tri-state-collections-convention-40333.aspx?rssfeed=1 http://www.acainternational.org/news-there-is-still-time-to-register-for-the-tri-state-collections-convention-40333.aspx Thu, 11 Aug 2016 14:17:00 GMT News The Aug. 18-19 event is an opportunity to network with colleagues in your region, attend educational sessions and hear critical industry updates. NEWS: Navient Foundation Contributes $7,500 to Provide School Supplies for Local Children http://www.acainternational.org/news-navient-foundation-contributes-7500-to-provide-school-supplies-for-local-children-40332.aspx?rssfeed=1 http://www.acainternational.org/news-navient-foundation-contributes-7500-to-provide-school-supplies-for-local-children-40332.aspx Thu, 11 Aug 2016 11:45:00 GMT News The donation from the ACA member company’s philanthropic fund will provide 1,250 students with supplies. NEWS: ACA Updates SearchPoint Documents http://www.acainternational.org/news-aca-updates-searchpoint-documents-40325.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-40325.aspx Thu, 11 Aug 2016 09:27:00 GMT News The updates include documents for data furnishers and additional information on the National Consumer Assistance Plan. CREDITORS: Consumers’ Household Finance Expectations Continue to Improve http://www.acainternational.org/creditors-consumers-household-finance-expectations-continue-to-improve-40320.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumers-household-finance-expectations-continue-to-improve-40320.aspx Wed, 10 Aug 2016 13:19:00 GMT Creditors Perceptions about access to credit also continue to improve, but consumers also project they will have trouble making minimum debt payments. CREDITORS: Credit Card Balances Influence Increase in Household Debt http://www.acainternational.org/creditors-credit-card-balances-influence-increase-in-household-debt-40318.aspx?rssfeed=1 http://www.acainternational.org/creditors-credit-card-balances-influence-increase-in-household-debt-40318.aspx Wed, 10 Aug 2016 13:03:00 GMT Creditors The Federal Reserve Bank of New York’s latest Household Debt and Credit report shows credit card debt is increasing while overall credit card use and delinquency rates decline. NEWS: LTD Financial Services, L.P. Announces New CEO http://www.acainternational.org/news-ltd-financial-services-lp-announces-new-ceo-40319.aspx?rssfeed=1 http://www.acainternational.org/news-ltd-financial-services-lp-announces-new-ceo-40319.aspx Wed, 10 Aug 2016 11:30:00 GMT News David John, former executive vice president, will lead the ACA member company going forward. CFPB: CFPB Issues 2016 Annual Plain Writing Act Compliance Report http://www.acainternational.org/cfpbarticle-cfpb-issues-2016-annual-plain-writing-act-compliance-report-40314.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-issues-2016-annual-plain-writing-act-compliance-report-40314.aspx Tue, 09 Aug 2016 11:59:00 GMT CFPB The CFPB describes enhanced availability of the Plain Writing guidelines and opportunities to provide feedback on the CFPB’s redesigned website. HEALTHCARE COLLECTIONS: ACA Hosts Three-Part Online Seminar on Healthcare Collection Management http://www.acainternational.org/healthcaremarket-aca-hosts-three-part-online-seminar-on-healthcare-collection-management-40289.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-aca-hosts-three-part-online-seminar-on-healthcare-collection-management-40289.aspx Tue, 09 Aug 2016 10:00:00 GMT Healthcare Collections Certified instructors will focus on reviewing important operational aspects of collecting healthcare accounts. NEWS: From Collector: Clock In, Clock Out http://www.acainternational.org/news-from-collector-clock-in-clock-out-40310.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-clock-in-clock-out-40310.aspx Tue, 09 Aug 2016 09:00:00 GMT News What you need to know about the new federal overtime rule. NEWS: ACA CEO: Burdensome Regulations from the CFPB Will Not Stop Scammers http://www.acainternational.org/news-aca-ceo-burdensome-regulations-from-the-cfpb-will-not-stop-scammers-40315.aspx?rssfeed=1 http://www.acainternational.org/news-aca-ceo-burdensome-regulations-from-the-cfpb-will-not-stop-scammers-40315.aspx Tue, 09 Aug 2016 00:01:00 GMT News ACA International CEO Patrick J. Morris writes that the majority of debt collection companies are small businesses that help sustain our credit-based economy. GOVERNMENT AFFAIRS: Illinois Governor Vetoes Private Debt Collection Bill http://www.acainternational.org/governmentaffairs-illinois-governor-vetoes-private-debt-collection-bill-40312.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-illinois-governor-vetoes-private-debt-collection-bill-40312.aspx Mon, 08 Aug 2016 13:00:00 GMT Government Affairs The bill was proposed to allow local governments to work with private debt collectors on collecting some taxes and fees. CREDITORS: Consumer Borrowing Slows in June http://www.acainternational.org/creditors-consumer-borrowing-slows-in-june-40311.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-borrowing-slows-in-june-40311.aspx Mon, 08 Aug 2016 10:26:00 GMT Creditors The annual growth rates for overall borrowing and auto and student loans are at historical lows. CREDITORS: Survey: Majority of Millennials Say they Won’t Reach Target Retirement Savings http://www.acainternational.org/creditors-survey-majority-of-millennials-say-they-wont-reach-target-retirement-savings-40308.aspx?rssfeed=1 http://www.acainternational.org/creditors-survey-majority-of-millennials-say-they-wont-reach-target-retirement-savings-40308.aspx Fri, 05 Aug 2016 10:49:00 GMT Creditors Many Millennials are setting aside income for their retirement years, but report not having enough to reach $1 million by the end of their careers. NEWS: Total Bankruptcy Filings Decline in July http://www.acainternational.org/news-total-bankruptcy-filings-decline-in-july-40307.aspx?rssfeed=1 http://www.acainternational.org/news-total-bankruptcy-filings-decline-in-july-40307.aspx Fri, 05 Aug 2016 10:47:00 GMT News Despite the overall decline, commercial filings continue to increase, according to the American Bankruptcy Institute. NEWS: Sun Charities 88 Announces BillingTree as Title Sponsor http://www.acainternational.org/news-sun-charities-88-announces-billingtree-as-title-sponsor-40306.aspx?rssfeed=1 http://www.acainternational.org/news-sun-charities-88-announces-billingtree-as-title-sponsor-40306.aspx Fri, 05 Aug 2016 10:09:00 GMT News The ACA affiliate member company will help support Sun Charities mission to help local children and families in Phoenix. CREDITORS: Credit Card Market Grows in First Quarter http://www.acainternational.org/creditors-credit-card-market-grows-in-first-quarter-40297.aspx?rssfeed=1 http://www.acainternational.org/creditors-credit-card-market-grows-in-first-quarter-40297.aspx Thu, 04 Aug 2016 10:55:00 GMT Creditors Credit card providers are focusing on expanding access to credit as the labor market and consumer spending improve. HEALTHCARE COLLECTIONS: ACA Hosts Teleseminar on Latest Updates on Medical Debt Reporting http://www.acainternational.org/healthcaremarket-aca-hosts-teleseminar-on-latest-updates-on-medical-debt-reporting-40288.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-aca-hosts-teleseminar-on-latest-updates-on-medical-debt-reporting-40288.aspx Thu, 04 Aug 2016 10:00:00 GMT Healthcare Collections Stay ahead of the competition in the ever-changing market that is healthcare collections. NEWS: ACA Member Obituary: James O. Seidel http://www.acainternational.org/news-aca-member-obituary-james-o-seidel-40296.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-obituary-james-o-seidel-40296.aspx Thu, 04 Aug 2016 09:06:00 GMT News James Seidel worked in the credit and collection industry for 35 years and was an active leader in the Wisconsin Collectors Association. NEWS: Northeast Debt Collection Conference Hotel Savings End Aug. 15 http://www.acainternational.org/news-northeast-debt-collection-conference-hotel-savings-end-aug-15-40295.aspx?rssfeed=1 http://www.acainternational.org/news-northeast-debt-collection-conference-hotel-savings-end-aug-15-40295.aspx Thu, 04 Aug 2016 08:00:00 GMT News The conference, for members in 11 states and Washington, D.C., will focus on compliance, legislative updates and more. CREDITORS: New York Region’s Consumer Distress Remains Below National Average http://www.acainternational.org/creditors-new-york-regions-consumer-distress-remains-below-national-average-40293.aspx?rssfeed=1 http://www.acainternational.org/creditors-new-york-regions-consumer-distress-remains-below-national-average-40293.aspx Wed, 03 Aug 2016 12:39:00 GMT Creditors The Federal Reserve Bank of New York’s latest regional household debt and credit snapshot shows student loan delinquency rates are now below the national average, compared to data from last year. CFPB: CFPB Wants to Add Consumer Survey to Complaint Closing Process http://www.acainternational.org/cfpbarticle-cfpb-wants-to-add-consumer-survey-to-complaint-closing-process-40292.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-wants-to-add-consumer-survey-to-complaint-closing-process-40292.aspx Wed, 03 Aug 2016 09:30:00 GMT CFPB The CFPB wants to replace the current consumer dispute function with a two-part process that will allow consumers to rate a company’s complaint handling and submit a supporting narrative description. CFPB: CFPB Ombudsman’s Office Releases Mid-year Update http://www.acainternational.org/cfpbarticle-cfpb-ombudsmans-office-releases-mid-year-update-40290.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-ombudsmans-office-releases-mid-year-update-40290.aspx Tue, 02 Aug 2016 13:46:00 GMT CFPB The report highlights some of the Ombudsman’s recommendations for the CFPB to improve the consumer complaint database and ex parte communications about proposed rules. CREDITORS: Consumer Spending Increases in June http://www.acainternational.org/creditors-consumer-spending-increases-in-june-40287.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-spending-increases-in-june-40287.aspx Tue, 02 Aug 2016 13:00:00 GMT Creditors The Bureau of Economic Analysis report shows the spending increase is at a similar amount to May and personal incomes are on the rise. NEWS: From Collector: Climbing the Mountain Together http://www.acainternational.org/news-from-collector-climbing-the-mountain-together-40285.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-climbing-the-mountain-together-40285.aspx Tue, 02 Aug 2016 09:44:00 GMT News Credit and collection industry leaders had the chance to learn best practices from each other, advance their business and chart the industry’s course for the unclear regulatory future ahead at ACA’s 2016 Convention & Expo. CREDITORS: Survey: Debt Exceeds Assets for Some Households in the U.S. http://www.acainternational.org/creditors-survey-debt-exceeds-assets-for-some-households-in-the-us-40284.aspx?rssfeed=1 http://www.acainternational.org/creditors-survey-debt-exceeds-assets-for-some-households-in-the-us-40284.aspx Tue, 02 Aug 2016 09:00:00 GMT Creditors The Federal Reserve Bank of New York finds consumers with student loan or credit card debt, for example, have “negative wealth” compared to their assets. NEWS: Strong Mergers and Acquisitions Activity Continues in Second Quarter http://www.acainternational.org/news-strong-mergers-and-acquisitions-activity-continues-in-second-quarter-40281.aspx?rssfeed=1 http://www.acainternational.org/news-strong-mergers-and-acquisitions-activity-continues-in-second-quarter-40281.aspx Mon, 01 Aug 2016 09:33:00 GMT News The growth includes activity in the accounts receivables management and healthcare revenue cycle management sectors. NEWS: United Recovery Systems’ Family of Companies Combine Under New Name http://www.acainternational.org/news-united-recovery-systems-family-of-companies-combine-under-new-name-40280.aspx?rssfeed=1 http://www.acainternational.org/news-united-recovery-systems-family-of-companies-combine-under-new-name-40280.aspx Mon, 01 Aug 2016 09:15:00 GMT News The companies continue to focus on helping consumers solve their financial challenges, using modern technology and industry compliance. NEWS: Debt Collection Complaints to the CFPB Drop Slightly in June http://www.acainternational.org/news-debt-collection-complaints-to-the-cfpb-drop-slightly-in-june-40277.aspx?rssfeed=1 http://www.acainternational.org/news-debt-collection-complaints-to-the-cfpb-drop-slightly-in-june-40277.aspx Fri, 29 Jul 2016 11:08:00 GMT News Year-to-date complaints declined while debt collection companies continue to handle a significant majority of complaints in a timely manner. GOVERNMENT COLLECTIONS: U.S. Department of Education Releases Guidance for Student Loan Servicing http://www.acainternational.org/governmentmarket-us-department-of-education-releases-guidance-for-student-loan-servicing-40276.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-us-department-of-education-releases-guidance-for-student-loan-servicing-40276.aspx Fri, 29 Jul 2016 10:45:00 GMT Government Collections The policy provides direction for the servicing of all federal student loans, including the enhancement of written and oral communications with borrowers. NEWS: Universal Fidelity LP Helps Organization Provide Meals to Local Children http://www.acainternational.org/news-universal-fidelity-lp-helps-organization-provide-meals-to-local-children-40275.aspx?rssfeed=1 http://www.acainternational.org/news-universal-fidelity-lp-helps-organization-provide-meals-to-local-children-40275.aspx Fri, 29 Jul 2016 10:33:00 GMT News The ACA member company’s staff and their families decorated lunch bags for Lunches of Love, an organization delivering meals during extended school breaks in the Houston community. REPORTERS: ACA International Statement on Outline of Proposed Debt Collection Rule Being Considered by the CFPB http://www.acainternational.org/reporters-aca-international-statement-on-outline-of-proposed-debt-collection-rule-being-considered-by-the-cfpb-40272.aspx?rssfeed=1 http://www.acainternational.org/reporters-aca-international-statement-on-outline-of-proposed-debt-collection-rule-being-considered-by-the-cfpb-40272.aspx Thu, 28 Jul 2016 17:30:00 GMT Reporters The CFPB’s outline of proposals for debt collection rules comes on the heels of a July 28 field hearing on debt collection in Sacramento, Calif., where ACA and industry participants made their voices heard. CFPB: Credit and Collection Industry Makes Voice Heard at CFPB Debt Collection Field Hearing http://www.acainternational.org/cfpbarticle-credit-and-collection-industry-makes-voice-heard-at-cfpb-debt-collection-field-hearing-40273.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-credit-and-collection-industry-makes-voice-heard-at-cfpb-debt-collection-field-hearing-40273.aspx Thu, 28 Jul 2016 17:00:00 GMT CFPB The CFPB held the field hearing in conjunction with the release of its outline of proposals for debt collection rulemaking. NEWS: Consumer Litigation Cases on the Rise in June http://www.acainternational.org/news-consumer-litigation-cases-on-the-rise-in-june-40269.aspx?rssfeed=1 http://www.acainternational.org/news-consumer-litigation-cases-on-the-rise-in-june-40269.aspx Thu, 28 Jul 2016 12:36:00 GMT News Year-to-date figures increased for the FCRA and TCPA, but declined for the FDCPA. NEWS: Tri-State Collections Convention Hotel Savings Deadline is Aug. 5 http://www.acainternational.org/news-tri-state-collections-convention-hotel-savings-deadline-is-aug-5-40262.aspx?rssfeed=1 http://www.acainternational.org/news-tri-state-collections-convention-hotel-savings-deadline-is-aug-5-40262.aspx Thu, 28 Jul 2016 11:00:00 GMT News Register now for the two-day convention which will feature the latest updates on ACA’s efforts, educational sessions on collection floor management, networking opportunities and more. NEWS: ACA Updates Several SearchPoint Documents http://www.acainternational.org/news-aca-updates-several-searchpoint-documents-40257.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-several-searchpoint-documents-40257.aspx Thu, 28 Jul 2016 10:00:00 GMT News The updates include changes to the Statute of Limitations and compliance information from the Consumer Financial Protection Bureau. NEWS: ACA Seminar Helps Collection Professionals Go Beyond the Essentials of the FDPCA http://www.acainternational.org/news-aca-seminar-helps-collection-professionals-go-beyond-the-essentials-of-the-fdpca-40256.aspx?rssfeed=1 http://www.acainternational.org/news-aca-seminar-helps-collection-professionals-go-beyond-the-essentials-of-the-fdpca-40256.aspx Thu, 28 Jul 2016 09:00:00 GMT News ACA International is hosting an online seminar on liability and advanced issues under the FDCPA. NEWS: ACA Member Selected for CFPB’s Debt Collection Field Hearing Panel http://www.acainternational.org/news-aca-member-selected-for-cfpbs-debt-collection-field-hearing-panel-40258.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-selected-for-cfpbs-debt-collection-field-hearing-panel-40258.aspx Thu, 28 Jul 2016 06:00:00 GMT News Linda Guinn, president of the California Association of Collectors, will provide industry perspective of the experiences of participants in the debt collection industry. CFPB: Breaking News: CFPB Releases Outline of Proposals for Debt Collection Rulemaking http://www.acainternational.org/cfpbarticle-breaking-news-cfpb-releases-outline-of-proposals-for-debt-collection-rulemaking-40263.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-breaking-news-cfpb-releases-outline-of-proposals-for-debt-collection-rulemaking-40263.aspx Thu, 28 Jul 2016 04:00:00 GMT CFPB The outline provides the first public glimpse of what the CFPB is thinking as it moves forward in the debt collection rulemaking process. CFPB: Three-Month Debt Collection Complaint Average Continues to Decline http://www.acainternational.org/cfpbarticle-three-month-debt-collection-complaint-average-continues-to-decline-40259.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-three-month-debt-collection-complaint-average-continues-to-decline-40259.aspx Wed, 27 Jul 2016 14:26:00 GMT CFPB The latest CFPB monthly complaint snapshot focused on credit card complaints, which increased from May to June 2016. NEWS: Equifax, Experian, TransUnion to Axe Some Debt Information from Consumer Credit Reports http://www.acainternational.org/news-equifax-experian-transunion-to-axe-some-debt-information-from-consumer-credit-reports-40255.aspx?rssfeed=1 http://www.acainternational.org/news-equifax-experian-transunion-to-axe-some-debt-information-from-consumer-credit-reports-40255.aspx Wed, 27 Jul 2016 08:40:00 GMT News The three major credit reporting agencies plan to include less data about tax liens and civil judgments in consumer reports. NEWS: ACA to Host Important Teleseminar on CFPB’s Debt Collection Outline of Proposals Under Consideration http://www.acainternational.org/news-aca-to-host-important-teleseminar-on-cfpbs-debt-collection-outline-of-proposals-under-consideration-40252.aspx?rssfeed=1 http://www.acainternational.org/news-aca-to-host-important-teleseminar-on-cfpbs-debt-collection-outline-of-proposals-under-consideration-40252.aspx Tue, 26 Jul 2016 13:34:00 GMT News ACA International will provide members with timely and comprehensive analysis of what the CFPB is considering for its closely-watched debt collections proposed rule. NEWS: ConServe Backs Unyts and Mental Health Associations through Jeans for Charity http://www.acainternational.org/news-conserve-backs-unyts-and-mental-health-associations-through-jeans-for-charity-40250.aspx?rssfeed=1 http://www.acainternational.org/news-conserve-backs-unyts-and-mental-health-associations-through-jeans-for-charity-40250.aspx Tue, 26 Jul 2016 10:48:00 GMT News The ACA member company’s fundraiser and matching gift program regularly supports local organizations. REPORTERS: Government Officials to Share Knowledge on Debt Collection Investigations at Seminar Co-Sponsored by ACA http://www.acainternational.org/reporters-government-officials-to-share-knowledge-on-debt-collection-investigations-at-seminar-co-sponsored-by-aca-40248.aspx?rssfeed=1 http://www.acainternational.org/reporters-government-officials-to-share-knowledge-on-debt-collection-investigations-at-seminar-co-sponsored-by-aca-40248.aspx Tue, 26 Jul 2016 10:00:00 GMT Reporters Officials from the CFPB and FTC will explain how investigations in the credit and collection industry are conducted, and what companies can do to prepare. NEWS: From Collector: Taking an Employee Under Your Wing http://www.acainternational.org/news-from-collector-taking-an-employee-under-your-wing-40246.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-taking-an-employee-under-your-wing-40246.aspx Tue, 26 Jul 2016 09:00:00 GMT News How to create a workplace mentor program. CFPB: CFPB Confirms Location of Debt Collection Field Hearing http://www.acainternational.org/cfpbarticle-cfpb-confirms-location-of-debt-collection-field-hearing-40243.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-confirms-location-of-debt-collection-field-hearing-40243.aspx Mon, 25 Jul 2016 15:00:00 GMT CFPB ACA International will attend the field hearing at the McClellan Conference Center in McClellan Park, Calif., where the CFPB will likely debut its outline of proposals under consideration for debt collection rulemaking. NEWS: ACA to Host Seminar on Successful Hiring Strategies http://www.acainternational.org/news-aca-to-host-seminar-on-successful-hiring-strategies-40242.aspx?rssfeed=1 http://www.acainternational.org/news-aca-to-host-seminar-on-successful-hiring-strategies-40242.aspx Mon, 25 Jul 2016 14:00:00 GMT News Learn the latest approach to identifying the right talent to fill your next job opening. NEWS: Kinum, Inc. Team Rides to Support Multiple Sclerosis Research http://www.acainternational.org/news-kinum-inc-team-rides-to-support-multiple-sclerosis-research-40241.aspx?rssfeed=1 http://www.acainternational.org/news-kinum-inc-team-rides-to-support-multiple-sclerosis-research-40241.aspx Mon, 25 Jul 2016 13:09:00 GMT News The ACA member company is sponsoring its team during the event this year to help raise awareness about the challenges of Multiple Sclerosis and help its staff impacted by the disease. CFPB: ACA Leadership to Attend CFPB Debt Collection Field Hearing http://www.acainternational.org/cfpbarticle-aca-leadership-to-attend-cfpb-debt-collection-field-hearing-40238.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-aca-leadership-to-attend-cfpb-debt-collection-field-hearing-40238.aspx Fri, 22 Jul 2016 12:45:00 GMT CFPB ACA expects the CFPB to release its proposals under consideration for debt collection rulemaking in conjunction with the hearing. CFPB: CFPB Announces Changes to Senior Leadership http://www.acainternational.org/cfpbarticle-cfpb-announces-changes-to-senior-leadership-40239.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-announces-changes-to-senior-leadership-40239.aspx Fri, 22 Jul 2016 10:00:00 GMT CFPB The employees are serving in new roles after working at the bureau for several years. NEWS: Consumer Credit Default Rates Steady in June http://www.acainternational.org/news-consumer-credit-default-rates-steady-in-june-40223.aspx?rssfeed=1 http://www.acainternational.org/news-consumer-credit-default-rates-steady-in-june-40223.aspx Fri, 22 Jul 2016 09:00:00 GMT News The rates could increase in the future based on past figures in the S&P/Experian Consumer Credit Default Indices and weak income growth. NEWS: Connecticut Department of Banking Takes “No Action” Position on Student Loan Servicer Requirement for Licensed Consumer Collection Agencies http://www.acainternational.org/news-connecticut-department-of-banking-takes-no-action-position-on-student-loan-servicer-requirement-for-licensed-consumer-collection-agencies-40221.aspx?rssfeed=1 http://www.acainternational.org/news-connecticut-department-of-banking-takes-no-action-position-on-student-loan-servicer-requirement-for-licensed-consumer-collection-agencies-40221.aspx Thu, 21 Jul 2016 14:28:00 GMT News The Department states that requiring a licensed consumer collection agency that receives payments on student loans to also obtain a separate license as a student loan servicer would be redundant and overly burdensome. HEALTHCARE COLLECTIONS: Healthcare Spending Expected to Increase as Share of Economy http://www.acainternational.org/healthcaremarket-healthcare-spending-expected-to-increase-as-share-of-economy-40215.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-healthcare-spending-expected-to-increase-as-share-of-economy-40215.aspx Thu, 21 Jul 2016 12:19:00 GMT Healthcare Collections The Affordable Care Act continues to influence health spending growth and consumers’ out-of-pocket medical costs are also increasing. NEWS: ACA Updates SearchPoint Documents on UDAAP and Statute of Limitations http://www.acainternational.org/news-aca-updates-searchpoint-documents-on-udaap-and-statute-of-limitations-40212.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-on-udaap-and-statute-of-limitations-40212.aspx Thu, 21 Jul 2016 09:55:00 GMT News The updates include analysis of Consumer Financial Protection Bureau actions and for the state of Missouri. NEWS: Government Officials to Share Knowledge on Debt Collection Investigations at Seminar Co-Sponsored by ACA http://www.acainternational.org/news-government-officials-to-share-knowledge-on-debt-collection-investigations-at-seminar-co-sponsored-by-aca-40210.aspx?rssfeed=1 http://www.acainternational.org/news-government-officials-to-share-knowledge-on-debt-collection-investigations-at-seminar-co-sponsored-by-aca-40210.aspx Thu, 21 Jul 2016 06:00:00 GMT News Officials from the CFPB and FTC will explain how investigations in the credit and collection industry are conducted, and what companies can do to prepare. NEWS: SIMM Associates Inc. Celebrates 25 Years http://www.acainternational.org/news-simm-associates-inc-celebrates-25-years-40209.aspx?rssfeed=1 http://www.acainternational.org/news-simm-associates-inc-celebrates-25-years-40209.aspx Wed, 20 Jul 2016 11:00:00 GMT News The Delaware-based ACA member company has transformed into a nationally recognized customer care call center since it opened in 1991. CREDITORS: Consumer Spending Returns to Steady Pace in May http://www.acainternational.org/creditors-consumer-spending-returns-to-steady-pace-in-may-40208.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-spending-returns-to-steady-pace-in-may-40208.aspx Wed, 20 Jul 2016 09:00:00 GMT Creditors The Federal Reserve Bank of New York’s latest economic snapshot report shows consumers increased personal spending expenditures and their savings rate declined. NEWS: From Collector: Call Me Maybe? http://www.acainternational.org/news-from-collector-call-me-maybe-40205.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-call-me-maybe-40205.aspx Tue, 19 Jul 2016 12:22:00 GMT News Understanding prior express consent and its revocation under the TCPA. CREDITORS: Consumers Overall Credit Access Improves, but Perception of Credit Access Falters http://www.acainternational.org/creditors-consumers-overall-credit-access-improves-but-perception-of-credit-access-falters-40204.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumers-overall-credit-access-improves-but-perception-of-credit-access-falters-40204.aspx Tue, 19 Jul 2016 12:03:00 GMT Creditors The Federal Reserve Bank of New York’s latest survey on credit access shows credit card application rates increased over the last several months while rejection rates declined. NEWS: ACA Offers Teleseminar on Complaint Management http://www.acainternational.org/news-aca-offers-teleseminar-on-complaint-management-40197.aspx?rssfeed=1 http://www.acainternational.org/news-aca-offers-teleseminar-on-complaint-management-40197.aspx Tue, 19 Jul 2016 11:00:00 GMT News Speakers will discuss how agencies can organize and respond to complaints to satisfy clients and regulators. NEWS: ACA Board of Directors Approves Consolidated Great Lakes Unit for Illinois, Minnesota, Wisconsin http://www.acainternational.org/news-aca-board-of-directors-approves-consolidated-great-lakes-unit-for-illinois-minnesota-wisconsin-40192.aspx?rssfeed=1 http://www.acainternational.org/news-aca-board-of-directors-approves-consolidated-great-lakes-unit-for-illinois-minnesota-wisconsin-40192.aspx Mon, 18 Jul 2016 00:01:00 GMT News The Great Lakes Credit and Collection Association will bring more than 300 members together to maximize resources and amplify the group’s state and local advocacy efforts. CFPB: CFPB Announces Field Hearing on Debt Collection http://www.acainternational.org/cfpbarticle-cfpb-announces-field-hearing-on-debt-collection-40181.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-announces-field-hearing-on-debt-collection-40181.aspx Sun, 17 Jul 2016 00:01:00 GMT CFPB The CFPB is expected to release its long-awaited outline of proposals for debt collection rulemaking. GOVERNMENT COLLECTIONS: Court Gives Federal Student Loan Debt Collection Contractors Green Light to Go Forward with Government Contract Bid Protest http://www.acainternational.org/governmentmarket-court-gives-federal-student-loan-debt-collection-contractors-green-light-to-go-forward-with-government-contract-bid-protest-40170.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-court-gives-federal-student-loan-debt-collection-contractors-green-light-to-go-forward-with-government-contract-bid-protest-40170.aspx Fri, 15 Jul 2016 12:23:00 GMT Government Collections The Federal Circuit Court of Appeals ruled that the Court of Federal Claims has jurisdiction to hear two agencies’ bid protests over additional debt collection business the Department of Education gave to its competitors because award-term extension task orders are considered new contracts. NEWS: OMB Approves Information Collection Request for the Final Joint Diversity Standards http://www.acainternational.org/news-omb-approves-information-collection-request-for-the-final-joint-diversity-standards-40169.aspx?rssfeed=1 http://www.acainternational.org/news-omb-approves-information-collection-request-for-the-final-joint-diversity-standards-40169.aspx Fri, 15 Jul 2016 11:02:00 GMT News Regulated entities may now begin to submit self-assessments of their diversity policies and practices to the Director of the Office of Minority and Women Inclusion of their primary federal financial regulator. NEWS: How to Incorporate Ethics Policies into Your Daily Operations http://www.acainternational.org/news-how-to-incorporate-ethics-policies-into-your-daily-operations-40158.aspx?rssfeed=1 http://www.acainternational.org/news-how-to-incorporate-ethics-policies-into-your-daily-operations-40158.aspx Fri, 15 Jul 2016 10:36:00 GMT News ACA International is hosting an online training on Ethical and Professional Collections July 21, including details on compliance procedures and keeping staff behavior in line with company values. NEWS: District Court Judge Delays Decision in State National Bank’s Case Against CFPB http://www.acainternational.org/news-district-court-judge-delays-decision-in-state-national-banks-case-against-cfpb-40155.aspx?rssfeed=1 http://www.acainternational.org/news-district-court-judge-delays-decision-in-state-national-banks-case-against-cfpb-40155.aspx Fri, 15 Jul 2016 08:00:00 GMT News The decision is pending until a similar case from PHH Corp. challenging the constitutionality of the CFPB’s leadership structure and authority is resolved. NEWS: ACA President Keith Kettelkamp to Present at Tri-State Collections Convention http://www.acainternational.org/news-aca-president-keith-kettelkamp-to-present-at-tri-state-collections-convention-40156.aspx?rssfeed=1 http://www.acainternational.org/news-aca-president-keith-kettelkamp-to-present-at-tri-state-collections-convention-40156.aspx Wed, 13 Jul 2016 15:03:00 GMT News Attendees will hear the latest updates on ACA’s efforts, have the opportunity to attend educational sessions on collection floor management, network with colleagues and more. NEWS: Survey: Refinancing Rates are Low Among Student Loan Borrowers http://www.acainternational.org/news-survey-refinancing-rates-are-low-among-student-loan-borrowers-40154.aspx?rssfeed=1 http://www.acainternational.org/news-survey-refinancing-rates-are-low-among-student-loan-borrowers-40154.aspx Wed, 13 Jul 2016 13:00:00 GMT News Student Loan Hero finds a majority of consumers surveyed are not refinancing their loans and some don’t want to risk enrollment in income-driven repayment plans. GOVERNMENT AFFAIRS: Massachusetts Court Finds Unanswered Telephone Calls Are Communications http://www.acainternational.org/governmentaffairs-massachusetts-court-finds-unanswered-telephone-calls-are-communications-40153.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-massachusetts-court-finds-unanswered-telephone-calls-are-communications-40153.aspx Wed, 13 Jul 2016 10:52:00 GMT Government Affairs According to the ruling, calling a consumer’s cell phone from a number identified as belonging to a creditor indirectly conveys information. GOVERNMENT AFFAIRS: House Financial Services Committee Holds Hearing on Financial CHOICE Act http://www.acainternational.org/governmentaffairs-house-financial-services-committee-holds-hearing-on-financial-choice-act-40149.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-financial-services-committee-holds-hearing-on-financial-choice-act-40149.aspx Wed, 13 Jul 2016 06:00:00 GMT Government Affairs The committee and panelists primarily discussed capital requirements for banks included in the act as well as some of the provisions that would impact the funding and structure of the CFPB. NEWS: ACA Hosts Series of Seminars on Data Security and Privacy http://www.acainternational.org/news-aca-hosts-series-of-seminars-on-data-security-and-privacy-40151.aspx?rssfeed=1 http://www.acainternational.org/news-aca-hosts-series-of-seminars-on-data-security-and-privacy-40151.aspx Tue, 12 Jul 2016 15:33:00 GMT News The seminars include details on policies and procedures for data security, tools to develop a Data Security Compliance Program and more. NEWS: MRS BPO, LLC Celebrates 25th Anniversary http://www.acainternational.org/news-mrs-bpo-llc-celebrates-25th-anniversary-40148.aspx?rssfeed=1 http://www.acainternational.org/news-mrs-bpo-llc-celebrates-25th-anniversary-40148.aspx Tue, 12 Jul 2016 12:23:00 GMT News The ACA member company founded in 1991 continues to focus on compliance processes and working with clients and consumers. NEWS: From Collector: Identifiable Elements http://www.acainternational.org/news-from-collector-identifiable-elements-40147.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-identifiable-elements-40147.aspx Tue, 12 Jul 2016 10:50:00 GMT News The CFPB’s impending rules for the debt collection industry are still a mystery, but we do have some clues about what we can expect—and where you should be focusing your compliance resources right now. CREDITORS: Consumers’ Income Growth Expectations Improve from May http://www.acainternational.org/creditors-consumers-income-growth-expectations-improve-from-may-40143.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumers-income-growth-expectations-improve-from-may-40143.aspx Mon, 11 Jul 2016 14:59:00 GMT Creditors The Federal Reserve Bank of New York’s latest Survey of Consumer Expectations also shows varied perceptions about access to credit in the past year and looking ahead to a year from now. NEWS: Private Student Loan Management Improves http://www.acainternational.org/news-private-student-loan-management-improves-40142.aspx?rssfeed=1 http://www.acainternational.org/news-private-student-loan-management-improves-40142.aspx Mon, 11 Jul 2016 13:27:00 GMT News Research shows private student loan borrowers, including many with cosigners, have declining delinquency and charge-off rates in first quarter 2016. CREDITORS: Consumer Borrowing Picks Up in May http://www.acainternational.org/creditors-consumer-borrowing-picks-up-in-may-40141.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-borrowing-picks-up-in-may-40141.aspx Mon, 11 Jul 2016 10:45:00 GMT Creditors Borrowing for student loans, auto loans and credit cards increased across the board in May compared to April figures tracked by the Federal Reserve. NEWS: Collector Magazine Wins 2016 Azbee Award http://www.acainternational.org/news-collector-magazine-wins-2016-azbee-award-40139.aspx?rssfeed=1 http://www.acainternational.org/news-collector-magazine-wins-2016-azbee-award-40139.aspx Fri, 08 Jul 2016 14:24:00 GMT News The American Society of Business Publication Editors awards honor excellence in the business trade press. GOVERNMENT AFFAIRS: U.S. House of Representatives Passes Appropriations Bill with CFPB Reforms http://www.acainternational.org/governmentaffairs-us-house-of-representatives-passes-appropriations-bill-with-cfpb-reforms-40138.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-us-house-of-representatives-passes-appropriations-bill-with-cfpb-reforms-40138.aspx Fri, 08 Jul 2016 11:40:00 GMT Government Affairs The bill includes provisions to change the funding and leadership structure of the CFPB. CFPB: CFPB’s Ninth Semi-Annual Report Includes Debt Collection Complaints; Enforcement Update http://www.acainternational.org/cfpbarticle-cfpbs-ninth-semi-annual-report-includes-debt-collection-complaints-enforcement-update-40137.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpbs-ninth-semi-annual-report-includes-debt-collection-complaints-enforcement-update-40137.aspx Fri, 08 Jul 2016 10:21:00 GMT CFPB The CFPB’s report tracks the number of debt collection complaints the bureau has received since adding debt collection to its consumer complaint database in 2013. CREDITORS: Consumer Loan Delinquencies Continue to Decline http://www.acainternational.org/creditors-consumer-loan-delinquencies-continue-to-decline-40130.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-loan-delinquencies-continue-to-decline-40130.aspx Thu, 07 Jul 2016 12:37:00 GMT Creditors The American Banker’s Association latest quarterly report shows bank card delinquencies remain well-below their 15-year average as consumers improve their debt and financial management. NEWS: Study: ‘The Real Cost of Student Loans’ http://www.acainternational.org/news-study-the-real-cost-of-student-loans-40129.aspx?rssfeed=1 http://www.acainternational.org/news-study-the-real-cost-of-student-loans-40129.aspx Thu, 07 Jul 2016 11:40:00 GMT News Research by GoodCall finds college graduates with varied levels of student loans face delays in homeownership and declines in retirement savings compared to those without debt to pay. NEWS: ACA International Updates SearchPoint Documents with Connecticut Requirements http://www.acainternational.org/news-aca-international-updates-searchpoint-documents-with-connecticut-requirements-40128.aspx?rssfeed=1 http://www.acainternational.org/news-aca-international-updates-searchpoint-documents-with-connecticut-requirements-40128.aspx Thu, 07 Jul 2016 11:20:00 GMT News The updated documents include Statute of Limitations, Licensing and Collection Laws for Commercial Debt Collectors and more. NEWS: ACA Member Meets with U.S. Rep. David McKinley http://www.acainternational.org/news-aca-member-meets-with-us-rep-david-mckinley-40124.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-meets-with-us-rep-david-mckinley-40124.aspx Wed, 06 Jul 2016 14:32:00 GMT News Phil Rosenthal met with the West Virginia congressman, who supports modernization of the TCPA, in June. NEWS: First Quarter Credit Card Debt Accumulation Declines http://www.acainternational.org/news-first-quarter-credit-card-debt-accumulation-declines-40123.aspx?rssfeed=1 http://www.acainternational.org/news-first-quarter-credit-card-debt-accumulation-declines-40123.aspx Wed, 06 Jul 2016 13:48:00 GMT News CardHub’s latest Credit Card Landscape Report shows a decline in recent credit card debt accumulation and changing delinquency and charge-off rates. NEWS: Total Bankruptcy Filings Decline in First Half of 2016 http://www.acainternational.org/news-total-bankruptcy-filings-decline-in-first-half-of-2016-40122.aspx?rssfeed=1 http://www.acainternational.org/news-total-bankruptcy-filings-decline-in-first-half-of-2016-40122.aspx Wed, 06 Jul 2016 10:48:00 GMT News Despite the overall decline, commercial filings increased as companies seek a “financial fresh start,” according to the American Bankruptcy Institute. CFPB: CFPB Proposes Gramm-Leach-Bliley Act Amendment to Reflect Recent Legislation http://www.acainternational.org/cfpbarticle-cfpb-proposes-gramm-leach-bliley-act-amendment-to-reflect-recent-legislation-40106.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-proposes-gramm-leach-bliley-act-amendment-to-reflect-recent-legislation-40106.aspx Wed, 06 Jul 2016 00:01:00 GMT CFPB The proposal would implement legislation that exempts certain financial institutions from sending annual privacy notices to consumers. NEWS: From Collector: Pitch Perfect http://www.acainternational.org/news-from-collector-pitch-perfect-40097.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-pitch-perfect-40097.aspx Tue, 05 Jul 2016 10:00:00 GMT News How new ACA President Keith Kettelkamp went from the concert hall to the collection floor, and built a successful business along the way. GOVERNMENT AFFAIRS: Missouri Attorney General’s Debt Collection Regulations Take Effect http://www.acainternational.org/governmentaffairs-missouri-attorney-generals-debt-collection-regulations-take-effect-40104.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-missouri-attorney-generals-debt-collection-regulations-take-effect-40104.aspx Fri, 01 Jul 2016 13:00:00 GMT Government Affairs The regulations relate to debt collection lawsuits and the Missouri Collectors Association announced its support for reforms that would eliminate bad actors from the credit and collection industry when they were proposed last year. CFPB: CFPB Releases Summer 2016 Supervisory Highlights Report http://www.acainternational.org/cfpbarticle-cfpb-releases-summer-2016-supervisory-highlights-report-40103.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-releases-summer-2016-supervisory-highlights-report-40103.aspx Fri, 01 Jul 2016 12:18:00 GMT CFPB The report includes important FDCPA compliance information for the debt collection industry as well as on small-dollar lending, mortgages and auto loans. NEWS: NACS Owner and Cancer Survivor Dallas S. Bunton, Sr. Joins Relay For Life http://www.acainternational.org/news-nacs-owner-and-cancer-survivor-dallas-s-bunton-sr-joins-relay-for-life-40081.aspx?rssfeed=1 http://www.acainternational.org/news-nacs-owner-and-cancer-survivor-dallas-s-bunton-sr-joins-relay-for-life-40081.aspx Fri, 01 Jul 2016 11:00:00 GMT News NACS recently participated in and served as a sponsor for the American Cancer Society event in Chattanooga, Tenn. NEWS: Financial Credit Network, Inc. and AR Group Join Forces http://www.acainternational.org/news-financial-credit-network-inc-and-ar-group-join-forces-40102.aspx?rssfeed=1 http://www.acainternational.org/news-financial-credit-network-inc-and-ar-group-join-forces-40102.aspx Fri, 01 Jul 2016 09:25:00 GMT News All employees of AR Group made the move to Financial Credit Network as part of the ACA member companies’ merger. GOVERNMENT COLLECTIONS: U.S. Department of Education Releases Borrower Defense Report Update http://www.acainternational.org/governmentmarket-us-department-of-education-releases-borrower-defense-report-update-40098.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-us-department-of-education-releases-borrower-defense-report-update-40098.aspx Thu, 30 Jun 2016 13:52:00 GMT Government Collections The report, the fourth in the past year, outlines claims for relief and plans for future borrower defense processes under the Department of Education’s Student Aid Enforcement Unit. HEALTHCARE COLLECTIONS: Study: Consumers’ Healthcare Financial Burden is Growing http://www.acainternational.org/healthcaremarket-study-consumers-healthcare-financial-burden-is-growing-40091.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-study-consumers-healthcare-financial-burden-is-growing-40091.aspx Thu, 30 Jun 2016 09:30:00 GMT Healthcare Collections As out-of-pocket costs increase and consumers’ budgets decrease, some healthcare providers are offering financing plans and assistance determining their ability to pay. NEWS: PRA Group Names Pete Graham as Chief Financial Officer http://www.acainternational.org/news-pra-group-names-pete-graham-as-chief-financial-officer-40070.aspx?rssfeed=1 http://www.acainternational.org/news-pra-group-names-pete-graham-as-chief-financial-officer-40070.aspx Thu, 30 Jun 2016 09:00:00 GMT News Graham has focused on the financial services industry for more than 20 years of his career and will join PRA Group effective Aug. 10. CFPB: House Committee Requests Details on CFPB Advertising Spending http://www.acainternational.org/cfpbarticle-house-committee-requests-details-on-cfpb-advertising-spending-40088.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-house-committee-requests-details-on-cfpb-advertising-spending-40088.aspx Wed, 29 Jun 2016 12:36:00 GMT CFPB The request includes documentation of expenses for promoting proposed and finalized rules from the CFPB in fiscal years 2014, 2015 and thus far in 2016. CFPB: Debt Collection Complaints Decline in CFPB’s Monthly Snapshot http://www.acainternational.org/cfpbarticle-debt-collection-complaints-decline-in-cfpbs-monthly-snapshot-40087.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-debt-collection-complaints-decline-in-cfpbs-monthly-snapshot-40087.aspx Wed, 29 Jun 2016 11:30:00 GMT CFPB The CFPB focused on consumer loan complaints in the report, which increased at the second-highest rate, after student loan complaints, from March to May 2016. NEWS: KCI Employees Contribute to Harvesters Community Food Network http://www.acainternational.org/news-kci-employees-contribute-to-harvesters-community-food-network-40069.aspx?rssfeed=1 http://www.acainternational.org/news-kci-employees-contribute-to-harvesters-community-food-network-40069.aspx Wed, 29 Jun 2016 09:00:00 GMT News The ACA member company donated items collected over 60 days to help people in need in northeastern Kansas. NEWS: JPMorgan Chase Reaches Settlement on Proposed TCPA Class Action Suit http://www.acainternational.org/news-jpmorgan-chase-reaches-settlement-on-proposed-tcpa-class-action-suit-40083.aspx?rssfeed=1 http://www.acainternational.org/news-jpmorgan-chase-reaches-settlement-on-proposed-tcpa-class-action-suit-40083.aspx Tue, 28 Jun 2016 15:45:00 GMT News The lawsuit alleged that Chase used an automatic telephone dialing system to call reassigned cell phone numbers without the prior express consent of those consumers. NEWS: Student Loan Debt Has Ripple Effect for Borrowers Across Income Levels http://www.acainternational.org/news-student-loan-debt-has-ripple-effect-for-borrowers-across-income-levels-40082.aspx?rssfeed=1 http://www.acainternational.org/news-student-loan-debt-has-ripple-effect-for-borrowers-across-income-levels-40082.aspx Tue, 28 Jun 2016 14:43:00 GMT News Recent surveys show the impact of student loan debt on consumers after college and their outlook on borrowing money for education. HEALTHCARE COLLECTIONS: Professional Recovery Consultants Announces Launch of Healthcare Financing Solution http://www.acainternational.org/healthcaremarket-professional-recovery-consultants-announces-launch-of-healthcare-financing-solution-40080.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-professional-recovery-consultants-announces-launch-of-healthcare-financing-solution-40080.aspx Tue, 28 Jun 2016 14:00:00 GMT Healthcare Collections The plan with Horizon Health Fund is to offer consumers multiple long-term options to pay medical balances. NEWS: From Collector: Hold the Phone http://www.acainternational.org/news-from-collector-hold-the-phone-40079.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-hold-the-phone-40079.aspx Tue, 28 Jun 2016 11:00:00 GMT News How a BYOD policy can help protect your data. NEWS: Share Your Expertise at ACA International’s 2016 Fall Forum & Expo http://www.acainternational.org/news-share-your-expertise-at-aca-internationals-2016-fall-forum-expo-40078.aspx?rssfeed=1 http://www.acainternational.org/news-share-your-expertise-at-aca-internationals-2016-fall-forum-expo-40078.aspx Tue, 28 Jun 2016 09:13:00 GMT News Speakers at the Chicago event will have the opportunity to present their industry experiences and advance their careers. NEWS: Account Control Technology Foundation Announces Winners of College Scholarships http://www.acainternational.org/news-account-control-technology-foundation-announces-winners-of-college-scholarships-40068.aspx?rssfeed=1 http://www.acainternational.org/news-account-control-technology-foundation-announces-winners-of-college-scholarships-40068.aspx Tue, 28 Jun 2016 09:00:00 GMT News The foundation, created by the founders of ACA member company Account Control Technology, Inc., issued $50,000 in scholarships this year. NEWS: Sunrise Credit Services, Inc., Donates to Ronald McDonald House http://www.acainternational.org/news-sunrise-credit-services-inc-donates-to-ronald-mcdonald-house-40071.aspx?rssfeed=1 http://www.acainternational.org/news-sunrise-credit-services-inc-donates-to-ronald-mcdonald-house-40071.aspx Mon, 27 Jun 2016 12:37:00 GMT News Supplies and a financial donation to the organization in Long Island, N.Y., will support families and children in need. GOVERNMENT AFFAIRS: House Subcommittee Chairman Greg Walden Announces FCC Oversight Hearing http://www.acainternational.org/governmentaffairs-house-subcommittee-chairman-greg-walden-announces-fcc-oversight-hearing-40076.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-subcommittee-chairman-greg-walden-announces-fcc-oversight-hearing-40076.aspx Mon, 27 Jun 2016 11:22:00 GMT Government Affairs FCC commissioners will testify during the July 12 hearing, which will include a discussion of transparency at the commission.