Credit and Collection Industry News - ACA International http://www.acainternational.org ACA International - An international trade association of credit and collection professionals. en-us Tue, 24 May 2016 04:00:00 GMT NEWS: Brett Sivits Presents a New Approach to Collector Training http://www.acainternational.org/news-brett-sivits-presents-a-new-approach-to-collector-training-39872.aspx?rssfeed=1 http://www.acainternational.org/news-brett-sivits-presents-a-new-approach-to-collector-training-39872.aspx Mon, 23 May 2016 13:00:00 GMT News Sivits recently spoke with Collector magazine about a new way agencies can invigorate their training sessions and improve employees’ overall performance. NEWS: American Profit Recovery Completes 8th Annual Collectors Challenge http://www.acainternational.org/news-american-profit-recovery-completes-8th-annual-collectors-challenge-39873.aspx?rssfeed=1 http://www.acainternational.org/news-american-profit-recovery-completes-8th-annual-collectors-challenge-39873.aspx Mon, 23 May 2016 12:30:00 GMT News The company has raised more than $14,000 to support the ACA International Education Foundation. NEWS: California Association of Collectors Awards Student Scholarships http://www.acainternational.org/news-california-association-of-collectors-awards-student-scholarships-39874.aspx?rssfeed=1 http://www.acainternational.org/news-california-association-of-collectors-awards-student-scholarships-39874.aspx Mon, 23 May 2016 12:15:00 GMT News The association’s educational scholarship foundation selected three high school seniors to receive scholarships based on their essays about financial credit management in college. NEWS: General Services Bureau and Early Out Services Partner to Support March of Dimes http://www.acainternational.org/news-general-services-bureau-and-early-out-services-partner-to-support-march-of-dimes-39845.aspx?rssfeed=1 http://www.acainternational.org/news-general-services-bureau-and-early-out-services-partner-to-support-march-of-dimes-39845.aspx Mon, 23 May 2016 08:00:00 GMT News Employees from the ACA member companies raised money for the organization through bake sales, a silent auction and games. CFPB: CFPB’s Latest Regulatory Agenda Signals Slight Delay in Next Step for Debt Collection Rulemaking http://www.acainternational.org/cfpbarticle-cfpbs-latest-regulatory-agenda-signals-slight-delay-in-next-step-for-debt-collection-rulemaking-39852.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpbs-latest-regulatory-agenda-signals-slight-delay-in-next-step-for-debt-collection-rulemaking-39852.aspx Mon, 23 May 2016 06:00:00 GMT CFPB In its most recent regulatory agenda, the CFPB announced that it expects to continue “pre-rule” activities related to the debt collection rulemaking through June 2016, four months later than its previous estimate, but only one month from when the new update was posted. CFPB: CFPB Sets Field Hearing on Small Dollar Lending http://www.acainternational.org/cfpbarticle-cfpb-sets-field-hearing-on-small-dollar-lending-39849.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-sets-field-hearing-on-small-dollar-lending-39849.aspx Fri, 20 May 2016 11:20:00 GMT CFPB The field hearing will likely coincide with release of the long-awaited notice of proposed rulemaking on payday lending from the CFPB. CREDITORS: New York Fed Provides In-Depth Look at U.S. Economy in a Snapshot http://www.acainternational.org/creditors-new-york-fed-provides-in-depth-look-at-us-economy-in-a-snapshot-39843.aspx?rssfeed=1 http://www.acainternational.org/creditors-new-york-fed-provides-in-depth-look-at-us-economy-in-a-snapshot-39843.aspx Fri, 20 May 2016 09:00:00 GMT Creditors The latest report shows flat consumer spending despite solid income growth and improvement in the labor market. NEWS: Contract Callers Welcomes Vice President of IT & Business Support http://www.acainternational.org/news-contract-callers-welcomes-vice-president-of-it-business-support-39844.aspx?rssfeed=1 http://www.acainternational.org/news-contract-callers-welcomes-vice-president-of-it-business-support-39844.aspx Fri, 20 May 2016 08:00:00 GMT News Doffie Howard comes to the ACA member company with nearly 20 years of industry experience. NEWS: Data Shows Second Year of Declines in Consumer Debt Collection Complaints http://www.acainternational.org/news-data-shows-second-year-of-declines-in-consumer-debt-collection-complaints-39838.aspx?rssfeed=1 http://www.acainternational.org/news-data-shows-second-year-of-declines-in-consumer-debt-collection-complaints-39838.aspx Fri, 20 May 2016 06:00:00 GMT News An emerging trend shows that debt collectors are working hard to assist consumers and help the U.S. economy. REPORTERS: Data Shows Second Year of Declines in Consumer Debt Collection Complaints http://www.acainternational.org/reporters-data-shows-second-year-of-declines-in-consumer-debt-collection-complaints-39848.aspx?rssfeed=1 http://www.acainternational.org/reporters-data-shows-second-year-of-declines-in-consumer-debt-collection-complaints-39848.aspx Fri, 20 May 2016 00:01:00 GMT Reporters Emerging trend shows that debt collectors are working hard to assist consumers and help the U.S. economy GOVERNMENT AFFAIRS: California Assembly Passes Legislation Protecting Victims of Identity Theft http://www.acainternational.org/governmentaffairs-california-assembly-passes-legislation-protecting-victims-of-identity-theft-39851.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-california-assembly-passes-legislation-protecting-victims-of-identity-theft-39851.aspx Fri, 20 May 2016 00:01:00 GMT Government Affairs The legislation includes requirements for debt collectors to investigate consumer reports of identity theft and to provide notification on how the reports are resolved. GOVERNMENT AFFAIRS: House Subcommittee Critiques CFPB’s Proposed Arbitration Rule http://www.acainternational.org/governmentaffairs-house-subcommittee-critiques-cfpbs-proposed-arbitration-rule-39840.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-subcommittee-critiques-cfpbs-proposed-arbitration-rule-39840.aspx Thu, 19 May 2016 12:19:00 GMT Government Affairs Some members of Congress and witnesses for the financial services industry argue banning arbitration would hurt businesses and consumers alike, and increase costs for products and services. NEWS: Helvey & Associates Inc. Offers Fun Events for Employees During Collectors Challenge http://www.acainternational.org/news-helvey-associates-inc-offers-fun-events-for-employees-during-collectors-challenge-39832.aspx?rssfeed=1 http://www.acainternational.org/news-helvey-associates-inc-offers-fun-events-for-employees-during-collectors-challenge-39832.aspx Thu, 19 May 2016 11:00:00 GMT News The ACA member company had 50 participants join in a pie-in-the-face challenge and pet photo contest, among other activities in April. NEWS: ACA Updates SearchPoint Documents http://www.acainternational.org/news-aca-updates-searchpoint-documents-39842.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-39842.aspx Thu, 19 May 2016 10:00:00 GMT News Updates include rules impacting the Military Lending Act and tax form disclosure. CFPB: CFPB Complaints About Debt Collection Decrease in April http://www.acainternational.org/cfpbarticle-cfpb-complaints-about-debt-collection-decrease-in-april-39811.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-complaints-about-debt-collection-decrease-in-april-39811.aspx Wed, 18 May 2016 16:15:00 GMT CFPB The CFPB received nearly 1,000 fewer consumer complaints about debt collection in April compared to March, and debt collection companies handled an overwhelming majority of these complaints in a timely manner. NEWS: NACS Hosts Visit with Local Elected Official http://www.acainternational.org/news-nacs-hosts-visit-with-local-elected-official-39810.aspx?rssfeed=1 http://www.acainternational.org/news-nacs-hosts-visit-with-local-elected-official-39810.aspx Wed, 18 May 2016 15:14:00 GMT News The ACA member company continues to host visits with elected officials, including local representatives and members of Congress, to increase awareness of issues in the credit and collection industry. CREDITORS: Consumer Credit Default Rates Reach New Post-Recession Low http://www.acainternational.org/creditors-consumer-credit-default-rates-reach-new-post-recession-low-39809.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-credit-default-rates-reach-new-post-recession-low-39809.aspx Wed, 18 May 2016 14:58:00 GMT Creditors S&P and Experian report the comprehensive measure of changes in consumer credit defaults is at a new low since the economic recession, but bank card default rates continue to increase. NEWS: Capio Partners LLC Supports ACA in Collectors Challenge http://www.acainternational.org/news-capio-partners-llc-supports-aca-in-collectors-challenge-39800.aspx?rssfeed=1 http://www.acainternational.org/news-capio-partners-llc-supports-aca-in-collectors-challenge-39800.aspx Wed, 18 May 2016 09:00:00 GMT News The company held a one-week fundraiser with 160 participants to donate to the ACA International Education Foundation. GOVERNMENT AFFAIRS: Supreme Court: Special Counsel’s Use of AG Letterhead to Collect Debt Doesn’t Violate FDCPA http://www.acainternational.org/governmentaffairs-supreme-court-special-counsels-use-of-ag-letterhead-to-collect-debt-doesnt-violate-fdcpa-39802.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-supreme-court-special-counsels-use-of-ag-letterhead-to-collect-debt-doesnt-violate-fdcpa-39802.aspx Wed, 18 May 2016 06:00:00 GMT Government Affairs Reversing the Sixth Circuit, the U.S. Supreme Court unanimously held that it was not false or misleading for special counsel to use the state’s attorney general stationary to collect debts owed to the state. NEWS: FDCPA, FCRA, TCPA Filings Slow Down After March Spike http://www.acainternational.org/news-fdcpa-fcra-tcpa-filings-slow-down-after-march-spike-39799.aspx?rssfeed=1 http://www.acainternational.org/news-fdcpa-fcra-tcpa-filings-slow-down-after-march-spike-39799.aspx Tue, 17 May 2016 14:00:00 GMT News While FDCPA filings continue to be less predictable month-to-month, FCRA and TCPA both show aggressive year-to-date growth. NEWS: ACA International 2016 Convention & Expo Hotel Rate Ends May 18 http://www.acainternational.org/news-aca-international-2016-convention-expo-hotel-rate-ends-may-18-39801.aspx?rssfeed=1 http://www.acainternational.org/news-aca-international-2016-convention-expo-hotel-rate-ends-may-18-39801.aspx Tue, 17 May 2016 12:40:00 GMT News Reserve your room now to stay at the Hyatt Regency Denver, just steps away from the headquarters of the credit and collection industry event of the year. NEWS: From Collector: A Complex Equation http://www.acainternational.org/news-from-collector-a-complex-equation-39798.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-a-complex-equation-39798.aspx Tue, 17 May 2016 11:31:00 GMT News How to find that magic number when staffing your collection floor. NEWS: Zealandia Capital Completes Second Collectors Challenge http://www.acainternational.org/news-zealandia-capital-completes-second-collectors-challenge-39797.aspx?rssfeed=1 http://www.acainternational.org/news-zealandia-capital-completes-second-collectors-challenge-39797.aspx Tue, 17 May 2016 09:39:00 GMT News The ACA member company continued its support for the ACA International Education Foundation with a month-long fundraiser this year. NEWS: Executive Change: Randy Tempest Named Chief Sales Officer at Receivables Management Partners http://www.acainternational.org/news-executive-change-randy-tempest-named-chief-sales-officer-at-receivables-management-partners-39790.aspx?rssfeed=1 http://www.acainternational.org/news-executive-change-randy-tempest-named-chief-sales-officer-at-receivables-management-partners-39790.aspx Mon, 16 May 2016 00:01:00 GMT News Tempest has more than 20 years of experience in the healthcare receivables management industry and joined RMP in 2011. GOVERNMENT AFFAIRS: House Financial Services Committee Sets Hearing on CFPB’s Proposed Arbitration Rule http://www.acainternational.org/governmentaffairs-house-financial-services-committee-sets-hearing-on-cfpbs-proposed-arbitration-rule-39786.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-financial-services-committee-sets-hearing-on-cfpbs-proposed-arbitration-rule-39786.aspx Fri, 13 May 2016 13:40:00 GMT Government Affairs The committee also submitted a letter to CFPB Director Richard Cordray requesting background documents related to its review of pre-dispute arbitration agreements. CREDITORS: Auto and Credit Card Delinquencies Increase in First Quarter http://www.acainternational.org/creditors-auto-and-credit-card-delinquencies-increase-in-first-quarter-39785.aspx?rssfeed=1 http://www.acainternational.org/creditors-auto-and-credit-card-delinquencies-increase-in-first-quarter-39785.aspx Fri, 13 May 2016 12:58:00 GMT Creditors The delinquency rates remain historically low, while total credit card balances did reach a record to start this year, according to TransUnion. GOVERNMENT AFFAIRS: Georgia Wage Garnishment Law Takes Effect—Again http://www.acainternational.org/governmentaffairs-georgia-wage-garnishment-law-takes-effectagain-39781.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-georgia-wage-garnishment-law-takes-effectagain-39781.aspx Fri, 13 May 2016 11:11:00 GMT Government Affairs The new law has more protections for consumers and clarifies requirements for creditors to notify consumers about money that is exempt from garnishment. CFPB: ACA International Denounces CFPB’s Proposed Rule to Limit Arbitration as Evidence of Unbalanced Regulation http://www.acainternational.org/cfpbarticle-aca-international-denounces-cfpbs-proposed-rule-to-limit-arbitration-as-evidence-of-unbalanced-regulation-39773.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-aca-international-denounces-cfpbs-proposed-rule-to-limit-arbitration-as-evidence-of-unbalanced-regulation-39773.aspx Fri, 13 May 2016 06:00:00 GMT CFPB The CFPB wants to prohibit businesses from using class action waivers in arbitration agreements to protect against actual and threatened predatory litigation. REPORTERS: ACA International Denounces CFPB’s Proposed Rule to Limit Arbitration as Evidence of Unbalanced Regulation http://www.acainternational.org/reporters-aca-international-denounces-cfpbs-proposed-rule-to-limit-arbitration-as-evidence-of-unbalanced-regulation-39780.aspx?rssfeed=1 http://www.acainternational.org/reporters-aca-international-denounces-cfpbs-proposed-rule-to-limit-arbitration-as-evidence-of-unbalanced-regulation-39780.aspx Fri, 13 May 2016 00:01:00 GMT Reporters The CFPB wants to prohibit businesses from using class action waivers in arbitration agreements to protect against actual and threatened predatory litigation. NEWS: Survey: Borrowing for College Increases Parents’ Likelihood to Help Children with Loans http://www.acainternational.org/news-survey-borrowing-for-college-increases-parents-likelihood-to-help-children-with-loans-39775.aspx?rssfeed=1 http://www.acainternational.org/news-survey-borrowing-for-college-increases-parents-likelihood-to-help-children-with-loans-39775.aspx Thu, 12 May 2016 13:37:00 GMT News Discover Student Loans’ annual survey shows tuition overall continues to influence parents’ willingness to help. NEWS: ACA Updates SearchPoint Document http://www.acainternational.org/news-aca-updates-searchpoint-document-39771.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-document-39771.aspx Thu, 12 May 2016 12:40:00 GMT News The update includes case law related to use of envelopes under the Fair Debt Collection Practices Act. NEWS: Navient Receives Financial Education Innovation Award http://www.acainternational.org/news-navient-receives-financial-education-innovation-award-39745.aspx?rssfeed=1 http://www.acainternational.org/news-navient-receives-financial-education-innovation-award-39745.aspx Thu, 12 May 2016 09:00:00 GMT News The ACA member company is recognized among companies with commitment to financial education resources through technology. NEWS: Early-Bird Registration for ACA’s 2016 Convention and Expo Ends Friday http://www.acainternational.org/news-early-bird-registration-for-acas-2016-convention-and-expo-ends-friday-39765.aspx?rssfeed=1 http://www.acainternational.org/news-early-bird-registration-for-acas-2016-convention-and-expo-ends-friday-39765.aspx Wed, 11 May 2016 00:01:00 GMT News Sign up now for savings on the industry event of the year including expert speakers and discussions on the latest business and compliance trends you need to know. NEWS: Member Obituary: Jill Tavelli http://www.acainternational.org/news-member-obituary-jill-tavelli-39766.aspx?rssfeed=1 http://www.acainternational.org/news-member-obituary-jill-tavelli-39766.aspx Wed, 11 May 2016 00:01:00 GMT News Jill Tavelli, wife of CAC past president Robert Tavelli, passed away on May 8. NEWS: NACS Employees Pull Together for Local Children’s Hospital Foundation http://www.acainternational.org/news-nacs-employees-pull-together-for-local-childrens-hospital-foundation-39763.aspx?rssfeed=1 http://www.acainternational.org/news-nacs-employees-pull-together-for-local-childrens-hospital-foundation-39763.aspx Wed, 11 May 2016 00:01:00 GMT News The ACA member company organized a crew team to continue its participation in the annual Erlanger Dragon Boat Festival and fundraiser to help children and families. NEWS: Research Reveals Cities with Highest Student Loan Debt Burden http://www.acainternational.org/news-research-reveals-cities-with-highest-student-loan-debt-burden-39767.aspx?rssfeed=1 http://www.acainternational.org/news-research-reveals-cities-with-highest-student-loan-debt-burden-39767.aspx Wed, 11 May 2016 00:01:00 GMT News WalletHub recently found that student loan borrowers in many cities have a debt burden that outpaces their yearly income. NEWS: From Collector: Put it in Writing http://www.acainternational.org/news-from-collector-put-it-in-writing-39758.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-put-it-in-writing-39758.aspx Tue, 10 May 2016 11:33:00 GMT News The dos and don’ts of creating safe and compliant collection notices. CREDITORS: Consumers’ Perceived Credit Availability Falters, While Income and Spending Confidence Rebound http://www.acainternational.org/creditors-consumers-perceived-credit-availability-falters-while-income-and-spending-confidence-rebound-39757.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumers-perceived-credit-availability-falters-while-income-and-spending-confidence-rebound-39757.aspx Tue, 10 May 2016 10:40:00 GMT Creditors The Federal Reserve Bank of New York’s latest findings show general improvement in household finance expectations. NEWS: ACA Releases New White Paper Questioning Data in CFPB’s Consumer Complaint Database http://www.acainternational.org/news-aca-releases-new-white-paper-questioning-data-in-cfpbs-consumer-complaint-database-39738.aspx?rssfeed=1 http://www.acainternational.org/news-aca-releases-new-white-paper-questioning-data-in-cfpbs-consumer-complaint-database-39738.aspx Tue, 10 May 2016 06:00:00 GMT News Methodological and Analytical Limitations of the CFPB Consumer Complaint Database shows how flaws in the CFPB’s consumer complaint database lead to inaccuracies in the bureau’s tallying of debt collection complaints. REPORTERS: ACA International Urges CFPB to Contextualize Consumer Complaint Data in New White Paper http://www.acainternational.org/reporters-aca-international-urges-cfpb-to-contextualize-consumer-complaint-data-in-new-white-paper-39748.aspx?rssfeed=1 http://www.acainternational.org/reporters-aca-international-urges-cfpb-to-contextualize-consumer-complaint-data-in-new-white-paper-39748.aspx Tue, 10 May 2016 06:00:00 GMT Reporters ACA International’s latest white paper argues the CFPB uses a flawed methodology to collect complaints and paint an unfair and misleading portrait of legitimate businesses. NEWS: Navient Recognized by 2020 Women on Boards http://www.acainternational.org/news-navient-recognized-by-2020-women-on-boards-39744.aspx?rssfeed=1 http://www.acainternational.org/news-navient-recognized-by-2020-women-on-boards-39744.aspx Tue, 10 May 2016 05:00:00 GMT News The ACA member company is honored for the role and accomplishment of women on the Board of Directors. NEWS: ACA Unit Leader Forum Coming to 2016 Convention and Expo http://www.acainternational.org/news-aca-unit-leader-forum-coming-to-2016-convention-and-expo-39750.aspx?rssfeed=1 http://www.acainternational.org/news-aca-unit-leader-forum-coming-to-2016-convention-and-expo-39750.aspx Mon, 09 May 2016 15:29:00 GMT News Unit leaders and staff are invited to enhance their convention experience with attendance at the annual forum to share ideas and learn skills for improving unit operations. CREDITORS: Pace of Total U.S. Consumer Borrowing Surges Since 2001 http://www.acainternational.org/creditors-pace-of-total-us-consumer-borrowing-surges-since-2001-39747.aspx?rssfeed=1 http://www.acainternational.org/creditors-pace-of-total-us-consumer-borrowing-surges-since-2001-39747.aspx Mon, 09 May 2016 11:04:00 GMT Creditors Credit card debt and automobile loans influenced the change in total borrowing tracked by the Federal Reserve. NEWS: Survey Finds Some Millennials Lack Credit to Buy a Home http://www.acainternational.org/news-survey-finds-some-millennials-lack-credit-to-buy-a-home-39742.aspx?rssfeed=1 http://www.acainternational.org/news-survey-finds-some-millennials-lack-credit-to-buy-a-home-39742.aspx Sun, 08 May 2016 00:01:00 GMT News TransUnion’s latest poll finds younger consumers’ home buying plans may be hindered by their credit score. CFPB: CFPB Moves Forward With Proposed Rule on Arbitration, Lays Groundwork to Eliminate Arbitration Agreements http://www.acainternational.org/cfpbarticle-cfpb-moves-forward-with-proposed-rule-on-arbitration-lays-groundwork-to-eliminate-arbitration-agreements-39736.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-moves-forward-with-proposed-rule-on-arbitration-lays-groundwork-to-eliminate-arbitration-agreements-39736.aspx Fri, 06 May 2016 06:01:00 GMT CFPB The CFPB proposes to prevent companies from using class action waivers in arbitration agreements, and to require companies to submit arbitration information to the CFPB for monitoring and publication on its website. NEWS: Navient Foundation Contributes More than $17,000 to YMCA of Delaware http://www.acainternational.org/news-navient-foundation-contributes-more-than-17000-to-ymca-of-delaware-39737.aspx?rssfeed=1 http://www.acainternational.org/news-navient-foundation-contributes-more-than-17000-to-ymca-of-delaware-39737.aspx Fri, 06 May 2016 05:00:00 GMT News The donation supported a college tour for students in the YMCA’s Black Achievers Program. NEWS: ACA Updates SearchPoint Documents with State Requirements http://www.acainternational.org/news-aca-updates-searchpoint-documents-with-state-requirements-39733.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-with-state-requirements-39733.aspx Thu, 05 May 2016 12:30:00 GMT News The updates include ACA’s Interstate Chart as well as information on aliases and garnishment laws. NEWS: Caine & Weiner President and CEO Recognized by Commercial Law League of America http://www.acainternational.org/news-caine-weiner-president-and-ceo-recognized-by-commercial-law-league-of-america-39732.aspx?rssfeed=1 http://www.acainternational.org/news-caine-weiner-president-and-ceo-recognized-by-commercial-law-league-of-america-39732.aspx Thu, 05 May 2016 12:23:00 GMT News Greg Cohen received the President’s Cup award for his service to the CLLA. NEWS: Reminder: ACA Committees Need Volunteers http://www.acainternational.org/news-reminder-aca-committees-need-volunteers-39723.aspx?rssfeed=1 http://www.acainternational.org/news-reminder-aca-committees-need-volunteers-39723.aspx Wed, 04 May 2016 14:12:00 GMT News Volunteer opportunities are available for members to serve on ACA International committees. CREDITORS: Survey: Consumers Increase Personal Savings, But Credit Card Balances Remain http://www.acainternational.org/creditors-survey-consumers-increase-personal-savings-but-credit-card-balances-remain-39721.aspx?rssfeed=1 http://www.acainternational.org/creditors-survey-consumers-increase-personal-savings-but-credit-card-balances-remain-39721.aspx Wed, 04 May 2016 11:36:00 GMT Creditors Annual research shows consumers are rolling over credit card debt from month to month, which could impact their personal and retirement savings. NEWS: Navient Raises $12,000 During Ladders & Laces 5K http://www.acainternational.org/news-navient-raises-12000-during-ladders-laces-5k-39720.aspx?rssfeed=1 http://www.acainternational.org/news-navient-raises-12000-during-ladders-laces-5k-39720.aspx Wed, 04 May 2016 11:29:00 GMT News The donation supports the Hanover Township Fire Department and construction of a new firehouse. REPORTERS: ACA Releases New White Paper Countering the Consumer Financial Protection Bureau’s Servicemember Complaint Report http://www.acainternational.org/reporters-aca-releases-new-white-paper-countering-the-consumer-financial-protection-bureaus-servicemember-complaint-report-39713.aspx?rssfeed=1 http://www.acainternational.org/reporters-aca-releases-new-white-paper-countering-the-consumer-financial-protection-bureaus-servicemember-complaint-report-39713.aspx Wed, 04 May 2016 10:00:00 GMT Reporters ACA raises questions about the CFPB’s use of complaint data to create a report that doesn’t accurately convey the way legitimate debt collectors work with members of the military. NEWS: Phillips Lytle LLP Receives Award for Pro Bono Work http://www.acainternational.org/news-phillips-lytle-llp-receives-award-for-pro-bono-work-39722.aspx?rssfeed=1 http://www.acainternational.org/news-phillips-lytle-llp-receives-award-for-pro-bono-work-39722.aspx Wed, 04 May 2016 10:00:00 GMT News The ACA member company is recognized by the New York State Bar Association for its work with people in need of legal assistance. CFPB: ACA Releases New White Paper Countering the Consumer Financial Protection Bureau’s Servicemember Complaint Report http://www.acainternational.org/cfpbarticle-aca-releases-new-white-paper-countering-the-consumer-financial-protection-bureaus-servicemember-complaint-report-39711.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-aca-releases-new-white-paper-countering-the-consumer-financial-protection-bureaus-servicemember-complaint-report-39711.aspx Wed, 04 May 2016 06:00:00 GMT CFPB ACA raises questions about the CFPB’s use of complaint data to create a report that doesn’t accurately convey the way legitimate debt collectors work with members of the military. NEWS: From Collector: Is Your Head in the Cloud? http://www.acainternational.org/news-from-collector-is-your-head-in-the-cloud-39664.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-is-your-head-in-the-cloud-39664.aspx Tue, 03 May 2016 10:00:00 GMT News How to protect your business when using cloud services. NEWS: Conserve Wins First Place for Exceptional Wellness Program http://www.acainternational.org/news-conserve-wins-first-place-for-exceptional-wellness-program-39662.aspx?rssfeed=1 http://www.acainternational.org/news-conserve-wins-first-place-for-exceptional-wellness-program-39662.aspx Tue, 03 May 2016 09:00:00 GMT News The ACA member company is the inaugural recipient of the 2016 Risk Achievement of the Year award from Berkley Accident and Health. NEWS: FTC Issues Partner Award to New York Attorney General Buffalo Regional Office http://www.acainternational.org/news-ftc-issues-partner-award-to-new-york-attorney-general-buffalo-regional-office-39667.aspx?rssfeed=1 http://www.acainternational.org/news-ftc-issues-partner-award-to-new-york-attorney-general-buffalo-regional-office-39667.aspx Mon, 02 May 2016 14:01:00 GMT News The office received the award for its role in enforcement actions and the FTC’s first Debt Collection Dialogue. GOVERNMENT COLLECTIONS: U.S. Department of Education Updates Colleges’ Student Loan Default Rates http://www.acainternational.org/governmentmarket-us-department-of-education-updates-colleges-student-loan-default-rates-39663.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-us-department-of-education-updates-colleges-student-loan-default-rates-39663.aspx Mon, 02 May 2016 12:35:00 GMT Government Collections Twenty-one schools received adjustments to their default rates, allowing federal funding to continue. NEWS: North American Credit Services Employees Make a Difference http://www.acainternational.org/news-north-american-credit-services-employees-make-a-difference-39548.aspx?rssfeed=1 http://www.acainternational.org/news-north-american-credit-services-employees-make-a-difference-39548.aspx Mon, 02 May 2016 06:00:00 GMT News The employees raised more than $4,100 during the April 2016 Collectors Challenge to benefit the ACA International Education Foundation. CREDITORS: Survey: Newlyweds Experience Unknowns About Spouses’ Finances http://www.acainternational.org/creditors-survey-newlyweds-experience-unknowns-about-spouses-finances-39584.aspx?rssfeed=1 http://www.acainternational.org/creditors-survey-newlyweds-experience-unknowns-about-spouses-finances-39584.aspx Mon, 02 May 2016 00:01:00 GMT Creditors Findings from Experian indicate newlywed couples aren’t communicating about their credit scores and spending habits. NEWS: Collectors Challenge Participation Forms, Donations Due May 15 http://www.acainternational.org/news-collectors-challenge-participation-forms-donations-due-may-15-39540.aspx?rssfeed=1 http://www.acainternational.org/news-collectors-challenge-participation-forms-donations-due-may-15-39540.aspx Fri, 29 Apr 2016 06:00:00 GMT News ACA encourages companies who completed the Collectors Challenge to submit their final report form, stories and photos for inclusion in ACA Daily and Collector magazine. CFPB: Pressler & Pressler, LLP and New Century Financial Services, Inc. Settle CFPB Probe for $2.5M http://www.acainternational.org/cfpbarticle-pressler-pressler-llp-and-new-century-financial-services-inc-settle-cfpb-probe-for-25m-39608.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-pressler-pressler-llp-and-new-century-financial-services-inc-settle-cfpb-probe-for-25m-39608.aspx Fri, 29 Apr 2016 00:01:00 GMT CFPB The New Jersey-based collection law firm and its debt buyer client are also required to obtain and review specific physical account-level documentation rather than electronic data showing the debts in question are valid before filing lawsuits. NEWS: Zealandia Capital Helps Veterans During Volunteer Day http://www.acainternational.org/news-zealandia-capital-helps-veterans-during-volunteer-day-39580.aspx?rssfeed=1 http://www.acainternational.org/news-zealandia-capital-helps-veterans-during-volunteer-day-39580.aspx Fri, 29 Apr 2016 00:01:00 GMT News Employees from the ACA member company helped homeless veterans with their nutrition fair and prepared and served meals in an event coordinated by Hands On, the volunteer center of United Way in Asheville, N.C. CFPB: CFPB Releases Proposed Guide for Student Loan Repayment Options http://www.acainternational.org/cfpbarticle-cfpb-releases-proposed-guide-for-student-loan-repayment-options-39566.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-releases-proposed-guide-for-student-loan-repayment-options-39566.aspx Thu, 28 Apr 2016 15:00:00 GMT CFPB The guide is open for public comment through June 12 and the CFPB continues to monitor the student loan servicing market for developing potential rules for the industry. CREDITORS: Study: Credit Demand Remains High in the U.S. http://www.acainternational.org/creditors-study-credit-demand-remains-high-in-the-us-39550.aspx?rssfeed=1 http://www.acainternational.org/creditors-study-credit-demand-remains-high-in-the-us-39550.aspx Thu, 28 Apr 2016 11:56:00 GMT Creditors Researchers from the Harvard Kennedy School recently examined consumer credit trends in the U.S. and proposed legislative and regulatory reforms to improve credit card access without amassing too much debt. NEWS: Blackburn Tackles High Regulatory Costs in Speech at ACA’s Washington Insights Conference http://www.acainternational.org/news-blackburn-tackles-high-regulatory-costs-in-speech-at-acas-washington-insights-conference-39541.aspx?rssfeed=1 http://www.acainternational.org/news-blackburn-tackles-high-regulatory-costs-in-speech-at-acas-washington-insights-conference-39541.aspx Wed, 27 Apr 2016 14:15:00 GMT News U.S. Rep. Marsha Blackburn said she would use her position on the House Energy and Commerce Committee to push for common-sense financial services regulations and TCPA reform. CFPB: Latest CFPB Monthly Complaint Report Highlights Mortgages http://www.acainternational.org/cfpbarticle-latest-cfpb-monthly-complaint-report-highlights-mortgages-39542.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-latest-cfpb-monthly-complaint-report-highlights-mortgages-39542.aspx Wed, 27 Apr 2016 14:07:00 GMT CFPB The CFPB’s monthly complaint snapshot shows a growing number of mortgage complaints over time and continued issues with mortgage loan servicing. CFPB: CFPB Announces Field Hearing on Arbitration http://www.acainternational.org/cfpbarticle-cfpb-announces-field-hearing-on-arbitration-39538.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-announces-field-hearing-on-arbitration-39538.aspx Wed, 27 Apr 2016 12:45:00 GMT CFPB The CFPB is expected to release its proposed rule to limit arbitration agreements in conjunction with the field hearing on May 5 in Albuquerque, New Mexico. NEWS: Consumer Spending Shows Moderate Increase in February http://www.acainternational.org/news-consumer-spending-shows-moderate-increase-in-february-39535.aspx?rssfeed=1 http://www.acainternational.org/news-consumer-spending-shows-moderate-increase-in-february-39535.aspx Wed, 27 Apr 2016 11:21:00 GMT News Personal saving by consumers relative to their net worth is high since the recession. NEWS: CFPB Complaints Continue to Decline from 2015 http://www.acainternational.org/news-cfpb-complaints-continue-to-decline-from-2015-39486.aspx?rssfeed=1 http://www.acainternational.org/news-cfpb-complaints-continue-to-decline-from-2015-39486.aspx Wed, 27 Apr 2016 11:00:00 GMT News Consumer complaints about debt collection declined for the month of March and the year-to-date, while a strong majority of collection agencies continue to respond to consumers in a timely manner. NEWS: Frost-Arnett Relocates Headquarters http://www.acainternational.org/news-frost-arnett-relocates-headquarters-39534.aspx?rssfeed=1 http://www.acainternational.org/news-frost-arnett-relocates-headquarters-39534.aspx Wed, 27 Apr 2016 10:31:00 GMT News The ACA member company expects continued growth at its new location over the next three years. NEWS: U.S. Rep. Andy Barr Urges CFPB Reform at ACA’s Washington Insights Conference http://www.acainternational.org/news-us-rep-andy-barr-urges-cfpb-reform-at-acas-washington-insights-conference-39485.aspx?rssfeed=1 http://www.acainternational.org/news-us-rep-andy-barr-urges-cfpb-reform-at-acas-washington-insights-conference-39485.aspx Tue, 26 Apr 2016 14:00:00 GMT News Rep. Barr’s legislation, which would subject the CFPB to the appropriations process, recently cleared the House Financial Services Committee. NEWS: RGS Financial Achieves Certification as ‘Historically Underutilized Business’ http://www.acainternational.org/news-rgs-financial-achieves-certification-as-historically-underutilized-business-39487.aspx?rssfeed=1 http://www.acainternational.org/news-rgs-financial-achieves-certification-as-historically-underutilized-business-39487.aspx Tue, 26 Apr 2016 13:55:00 GMT News The certification to be a part of the Statewide Hub Network in Texas provides networking and educational resources to companies. NEWS: Accounts Receivable Mergers and Acquisitions Start Strong in 2016 http://www.acainternational.org/news-accounts-receivable-mergers-and-acquisitions-start-strong-in-2016-39484.aspx?rssfeed=1 http://www.acainternational.org/news-accounts-receivable-mergers-and-acquisitions-start-strong-in-2016-39484.aspx Tue, 26 Apr 2016 13:35:00 GMT News Off-shore acquisitions and private equity interest in the ARM industry influenced activity in the first quarter. NEWS: From Collector: The Repayment Rollercoaster http://www.acainternational.org/news-from-collector-the-repayment-rollercoaster-39483.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-the-repayment-rollercoaster-39483.aspx Tue, 26 Apr 2016 09:47:00 GMT News A look at who benefits from income-driven repayment plans. CFPB: CFPB Releases Annual Report on Diversity and Inclusion http://www.acainternational.org/cfpbarticle-cfpb-releases-annual-report-on-diversity-and-inclusion-39481.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-releases-annual-report-on-diversity-and-inclusion-39481.aspx Mon, 25 Apr 2016 15:09:00 GMT CFPB The number of women and minority employees at the CFPB increased slightly in 2015. The CFPB also continues to focus more on diversity and inclusion in its training and performance evaluation processes. NEWS: PRA Group Names Deputy General Counsel http://www.acainternational.org/news-pra-group-names-deputy-general-counsel-39482.aspx?rssfeed=1 http://www.acainternational.org/news-pra-group-names-deputy-general-counsel-39482.aspx Mon, 25 Apr 2016 10:00:00 GMT News LaTisha Owens has more than 18 years of experience as a corporate lawyer. NEWS: Navient Foundation Contributes $10,000 to Support Delaware Teen Parent Education http://www.acainternational.org/news-navient-foundation-contributes-10000-to-support-delaware-teen-parent-education-39459.aspx?rssfeed=1 http://www.acainternational.org/news-navient-foundation-contributes-10000-to-support-delaware-teen-parent-education-39459.aspx Mon, 25 Apr 2016 09:00:00 GMT News The donation from the ACA member company supports the summer program for Delaware high school students, keeping them on track for high school graduation. HEALTHCARE COLLECTIONS: New Study Indicates Medicaid Expansion Helps Consumers With Medical Debt http://www.acainternational.org/healthcaremarket-new-study-indicates-medicaid-expansion-helps-consumers-with-medical-debt-39418.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-new-study-indicates-medicaid-expansion-helps-consumers-with-medical-debt-39418.aspx Fri, 22 Apr 2016 13:51:00 GMT Healthcare Collections A report from the National Bureau of Economic Research says the expansion of Medicaid under the Affordable Care Act has lowered the burden of medical debt for some low-income consumers. NEWS: PRA Group Names Chief Technology Officer http://www.acainternational.org/news-pra-group-names-chief-technology-officer-39416.aspx?rssfeed=1 http://www.acainternational.org/news-pra-group-names-chief-technology-officer-39416.aspx Fri, 22 Apr 2016 11:28:00 GMT News Chris Burroughs comes to the ACA member company with 25 years of experience in information technology. NEWS: Universal Fidelity Employees Volunteer at Local Children’s Hospital http://www.acainternational.org/news-universal-fidelity-employees-volunteer-at-local-childrens-hospital-39408.aspx?rssfeed=1 http://www.acainternational.org/news-universal-fidelity-employees-volunteer-at-local-childrens-hospital-39408.aspx Fri, 22 Apr 2016 11:00:00 GMT News The ACA member company has supported the hospital by visiting with kids there since the 1990s. NEWS: Congressional Leaders, Federal Regulators Discuss Critical Debt Collection Issues at Washington Insights Conference http://www.acainternational.org/news-congressional-leaders-federal-regulators-discuss-critical-debt-collection-issues-at-washington-insights-conference-39411.aspx?rssfeed=1 http://www.acainternational.org/news-congressional-leaders-federal-regulators-discuss-critical-debt-collection-issues-at-washington-insights-conference-39411.aspx Fri, 22 Apr 2016 06:01:00 GMT News Members of Congress from both sides of the aisle talked about ways to reform the CFPB and clarify TCPA provisions. NEWS: ACA Members Meet with House Speaker Paul Ryan at Washington Insights Conference http://www.acainternational.org/news-aca-members-meet-with-house-speaker-paul-ryan-at-washington-insights-conference-39406.aspx?rssfeed=1 http://www.acainternational.org/news-aca-members-meet-with-house-speaker-paul-ryan-at-washington-insights-conference-39406.aspx Fri, 22 Apr 2016 06:00:00 GMT News Conference attendees met with their Congressional representatives Wednesday as part of the vital two-day event. NEWS: ACA Updates SearchPoint Document on In-Person Collections http://www.acainternational.org/news-aca-updates-searchpoint-document-on-in-person-collections-39407.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-document-on-in-person-collections-39407.aspx Thu, 21 Apr 2016 13:00:00 GMT News ACA International has updated the information based on a compliance bulletin from the Consumer Financial Protection Bureau. NEWS: American Profit Recovery Returns to Collectors Challenge http://www.acainternational.org/news-american-profit-recovery-returns-to-collectors-challenge-39404.aspx?rssfeed=1 http://www.acainternational.org/news-american-profit-recovery-returns-to-collectors-challenge-39404.aspx Thu, 21 Apr 2016 09:52:00 GMT News The ACA member company is continuing its fundraisers in support of the ACA Education Foundation through friendly competition to boost employee camaraderie. NEWS: Legendary Journalist Bob Woodward Kicks off Washington Insights Conference http://www.acainternational.org/news-legendary-journalist-bob-woodward-kicks-off-washington-insights-conference-39376.aspx?rssfeed=1 http://www.acainternational.org/news-legendary-journalist-bob-woodward-kicks-off-washington-insights-conference-39376.aspx Thu, 21 Apr 2016 06:00:00 GMT News The crucial event for members to interact with Congressional leaders and regulators is underway through Thursday in Washington, D.C. CREDITORS: Overall Credit Card Debt Accumulation, Delinquency Rates Increase in 2015 http://www.acainternational.org/creditors-overall-credit-card-debt-accumulation-delinquency-rates-increase-in-2015-39375.aspx?rssfeed=1 http://www.acainternational.org/creditors-overall-credit-card-debt-accumulation-delinquency-rates-increase-in-2015-39375.aspx Wed, 20 Apr 2016 13:08:00 GMT Creditors CardHub’s 2016 Credit Card Landscape report shows increasing debt and delinquencies last year, even as the unemployment rate declined. GOVERNMENT AFFAIRS: Florida Governor Signs Legislation Aimed at Curbing Unexpected Medical Bills http://www.acainternational.org/governmentaffairs-florida-governor-signs-legislation-aimed-at-curbing-unexpected-medical-bills-39305.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-florida-governor-signs-legislation-aimed-at-curbing-unexpected-medical-bills-39305.aspx Tue, 19 Apr 2016 13:04:00 GMT Government Affairs The law prohibits charges for insured patients with emergency care by out-of-network providers and requires improvements to billing and insurance information on hospitals’ websites. NEWS: Senators Request GAO Review of Fintech Marketplace Regulations http://www.acainternational.org/news-senators-request-gao-review-of-fintech-marketplace-regulations-39295.aspx?rssfeed=1 http://www.acainternational.org/news-senators-request-gao-review-of-fintech-marketplace-regulations-39295.aspx Tue, 19 Apr 2016 12:13:00 GMT News Questions for the Government Accountability Office focus on enforcement and compliance related to the FCRA and FDCPA, as well as oversight of the marketplace as a whole. NEWS: From Collector: A Fresh Start http://www.acainternational.org/news-from-collector-a-fresh-start-39276.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-a-fresh-start-39276.aspx Tue, 19 Apr 2016 10:33:00 GMT News How to make the most of a new collector’s first 30 days. NEWS: Moss & Barnett Elects Shareholders http://www.acainternational.org/news-moss-barnett-elects-shareholders-39233.aspx?rssfeed=1 http://www.acainternational.org/news-moss-barnett-elects-shareholders-39233.aspx Tue, 19 Apr 2016 09:00:00 GMT News Caroline A. Bussey and Sarah E. Doerr are shareholders at the Minneapolis firm effective this year. NEWS: TCPA, FDCPA and FCRA Monthly Case Filings Increase in March http://www.acainternational.org/news-tcpa-fdcpa-and-fcra-monthly-case-filings-increase-in-march-39261.aspx?rssfeed=1 http://www.acainternational.org/news-tcpa-fdcpa-and-fcra-monthly-case-filings-increase-in-march-39261.aspx Mon, 18 Apr 2016 13:29:00 GMT News Consumer litigation cases are on the rise overall, especially the TCPA. NEWS: South Carolina Consumers Targeted by ‘Imposter’ Scams in 2015 http://www.acainternational.org/news-south-carolina-consumers-targeted-by-imposter-scams-in-2015-39260.aspx?rssfeed=1 http://www.acainternational.org/news-south-carolina-consumers-targeted-by-imposter-scams-in-2015-39260.aspx Mon, 18 Apr 2016 12:44:00 GMT News More than half of complaints from consumers were the result of calls from people impersonating other people or entities, like the IRS investigator, while 13 percent came from debt collection scams. NEWS: Team Recovery, Inc. Participates in 17th Annual ‘Have a Heart Do Your Part’ Fundraiser http://www.acainternational.org/news-team-recovery-inc-participates-in-17th-annual-have-a-heart-do-your-part-fundraiser-39229.aspx?rssfeed=1 http://www.acainternational.org/news-team-recovery-inc-participates-in-17th-annual-have-a-heart-do-your-part-fundraiser-39229.aspx Mon, 18 Apr 2016 09:00:00 GMT News The ACA member company in Ohio organized events to raise money for the local children’s hospital. NEWS: NACS Holds Chili Cook-Off for 2016 Collectors Challenge http://www.acainternational.org/news-nacs-holds-chili-cook-off-for-2016-collectors-challenge-39215.aspx?rssfeed=1 http://www.acainternational.org/news-nacs-holds-chili-cook-off-for-2016-collectors-challenge-39215.aspx Mon, 18 Apr 2016 06:00:00 GMT News The member company is raising money for the ACA International Education Foundation through its 4th Annual Chili Cook-Off, casual dress days, a picnic and more. NEWS: Florida Better Business Bureau Issues Alert on Fraudulent Debt Collection Calls http://www.acainternational.org/news-florida-better-business-bureau-issues-alert-on-fraudulent-debt-collection-calls-39242.aspx?rssfeed=1 http://www.acainternational.org/news-florida-better-business-bureau-issues-alert-on-fraudulent-debt-collection-calls-39242.aspx Fri, 15 Apr 2016 13:21:00 GMT News The BBB has received more than 1,500 complaints as a result of callers from “ACS Inc.” contacting consumers about debts they do not owe. NEWS: ConServe’s Jeans for Charity Allows Support for Local Youth, Family Programs http://www.acainternational.org/news-conserves-jeans-for-charity-allows-support-for-local-youth-family-programs-39227.aspx?rssfeed=1 http://www.acainternational.org/news-conserves-jeans-for-charity-allows-support-for-local-youth-family-programs-39227.aspx Fri, 15 Apr 2016 09:00:00 GMT News The ACA member company recently donated proceeds from Jeans for Charity to Camp Good Days and Special Times & Big Brothers Big Sisters. NEWS: There’s Still Time to Join in ACA’s Collectors Challenge http://www.acainternational.org/news-theres-still-time-to-join-in-acas-collectors-challenge-39214.aspx?rssfeed=1 http://www.acainternational.org/news-theres-still-time-to-join-in-acas-collectors-challenge-39214.aspx Fri, 15 Apr 2016 06:00:00 GMT News Easy project ideas, designed to create office camaraderie and team work while supporting the ACA Education Foundation, are available in the online Collectors Challenge tool kit. HEALTHCARE COLLECTIONS: Healthcare Affordability Issues Continue for Consumers with Marketplace Plans http://www.acainternational.org/healthcaremarket-healthcare-affordability-issues-continue-for-consumers-with-marketplace-plans-39223.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-healthcare-affordability-issues-continue-for-consumers-with-marketplace-plans-39223.aspx Thu, 14 Apr 2016 14:00:00 GMT Healthcare Collections Adults having trouble paying for healthcare premiums also have difficulty saving money and making debt payments, according to research from the Kaiser Family Foundation. NEWS: Healthcare Collections, LLC Welcomes U.S. Rep. Kyrsten Sinema for Agency Tour http://www.acainternational.org/news-healthcare-collections-llc-welcomes-us-rep-kyrsten-sinema-for-agency-tour-39218.aspx?rssfeed=1 http://www.acainternational.org/news-healthcare-collections-llc-welcomes-us-rep-kyrsten-sinema-for-agency-tour-39218.aspx Thu, 14 Apr 2016 08:58:00 GMT News Sinema serves on the House Financial Services Committee and spoke with ACA members at the 2015 Washington Insights Conference. GOVERNMENT AFFAIRS: House Financial Services Committee Passes Bill to Subject CFPB to Congressional Appropriations http://www.acainternational.org/governmentaffairs-house-financial-services-committee-passes-bill-to-subject-cfpb-to-congressional-appropriations-39212.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-financial-services-committee-passes-bill-to-subject-cfpb-to-congressional-appropriations-39212.aspx Wed, 13 Apr 2016 15:38:00 GMT Government Affairs The bill puts the CFPB under the same financial scrutiny as other federal agencies. GOVERNMENT AFFAIRS: Debt Collection Statute of Limitations Bill Passes in Maryland General Assembly http://www.acainternational.org/governmentaffairs-debt-collection-statute-of-limitations-bill-passes-in-maryland-general-assembly-39209.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-debt-collection-statute-of-limitations-bill-passes-in-maryland-general-assembly-39209.aspx Wed, 13 Apr 2016 11:35:00 GMT Government Affairs The state’s governor is expected to sign the legislation, supported by ACA, on the statute of limitations and actions by debt buyers or collectors working on their behalf. CFPB: CFPB Announces New Additions to Senior Leadership http://www.acainternational.org/cfpbarticle-cfpb-announces-new-additions-to-senior-leadership-39207.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-announces-new-additions-to-senior-leadership-39207.aspx Wed, 13 Apr 2016 09:40:00 GMT CFPB The employees already worked in acting positions or other departments at the bureau. CFPB: D.C. Circuit Court Hears Arguments in CFPB Leadership Case http://www.acainternational.org/cfpbarticle-dc-circuit-court-hears-arguments-in-cfpb-leadership-case-39206.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-dc-circuit-court-hears-arguments-in-cfpb-leadership-case-39206.aspx Wed, 13 Apr 2016 08:54:00 GMT CFPB The outcome of the case could set a precedent for the CFPB’s structure going forward, as well as similar enforcement actions against mortgage lenders. NEWS: Study: How Educational Attainment Influences Other Financial, Life Decisions http://www.acainternational.org/news-study-how-educational-attainment-influences-other-financial-life-decisions-39203.aspx?rssfeed=1 http://www.acainternational.org/news-study-how-educational-attainment-influences-other-financial-life-decisions-39203.aspx Tue, 12 Apr 2016 13:00:00 GMT News Consumers with a college degree, even if they have student loan debt left to pay, are more likely to buy a home, get married and have children, especially as they get older. NEWS: From Collector: Are You In The Clear? http://www.acainternational.org/news-from-collector-are-you-in-the-clear-39202.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-are-you-in-the-clear-39202.aspx Tue, 12 Apr 2016 12:02:00 GMT News Understanding how the FDCPA applies to first party creditors. CREDITORS: Fed Survey: Consumers’ Spending Growth Expectations Weaken http://www.acainternational.org/creditors-fed-survey-consumers-spending-growth-expectations-weaken-39201.aspx?rssfeed=1 http://www.acainternational.org/creditors-fed-survey-consumers-spending-growth-expectations-weaken-39201.aspx Tue, 12 Apr 2016 11:00:00 GMT Creditors The Federal Reserve Bank of New York’s latest findings show spending expectations counter a rebound in February and income growth expectations remain below 2015 figures. CFPB: CFPB Office of Consumer Response Highlights Complaint Trends in Annual Report http://www.acainternational.org/cfpbarticle-cfpb-office-of-consumer-response-highlights-complaint-trends-in-annual-report-39197.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-office-of-consumer-response-highlights-complaint-trends-in-annual-report-39197.aspx Mon, 11 Apr 2016 14:11:00 GMT CFPB The annual report shows a reduction in debt collection complaints as a portion of all financial services complaints from 2014 to 2015 and a continued high response rate from companies. NEWS: Sunrise Credit Services Returns for Bigger and Better Collectors Challenge http://www.acainternational.org/news-sunrise-credit-services-returns-for-bigger-and-better-collectors-challenge-39196.aspx?rssfeed=1 http://www.acainternational.org/news-sunrise-credit-services-returns-for-bigger-and-better-collectors-challenge-39196.aspx Mon, 11 Apr 2016 11:40:00 GMT News In its sixth year participating in Collectors Challenge, the ACA member company is holding a variety of fundraisers this month to continue its support for the ACA International Education Foundation. CREDITORS: March Bankruptcy Filings Show Year-Over-Year Decline http://www.acainternational.org/creditors-march-bankruptcy-filings-show-year-over-year-decline-39195.aspx?rssfeed=1 http://www.acainternational.org/creditors-march-bankruptcy-filings-show-year-over-year-decline-39195.aspx Mon, 11 Apr 2016 11:30:00 GMT Creditors Total bankruptcy filings in the U.S. are less than last year, but households and businesses continue to turn to bankruptcy for financial relief. NEWS: Attorney Panel to Discuss TCPA, FCC Actions at Washington Insights Conference http://www.acainternational.org/news-attorney-panel-to-discuss-tcpa-fcc-actions-at-washington-insights-conference-39188.aspx?rssfeed=1 http://www.acainternational.org/news-attorney-panel-to-discuss-tcpa-fcc-actions-at-washington-insights-conference-39188.aspx Fri, 08 Apr 2016 12:15:00 GMT News Speakers will present ACA members with the latest updates on the law and the FCC’s Declaratory Ruling and Order since last year. CREDITORS: Consumer Borrowing for Auto, Student Loans Increases in February http://www.acainternational.org/creditors-consumer-borrowing-for-auto-student-loans-increases-in-february-39187.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-borrowing-for-auto-student-loans-increases-in-february-39187.aspx Fri, 08 Apr 2016 12:06:00 GMT Creditors The increase in total borrowing tracked by the Federal Reserve surpassed economists’ predictions for the month. CREDITORS: Consumer Loan Delinquencies Decline in Fourth Quarter http://www.acainternational.org/creditors-consumer-loan-delinquencies-decline-in-fourth-quarter-39191.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-loan-delinquencies-decline-in-fourth-quarter-39191.aspx Fri, 08 Apr 2016 11:00:00 GMT Creditors Home loan and bank card delinquencies declined in the fourth quarter of 2015, according to the American Bankers Association’s latest Consumer Credit Delinquency Bulletin released Thursday. GOVERNMENT AFFAIRS: FTC Releases Annual Highlights Report on Education, Enforcement http://www.acainternational.org/governmentaffairs-ftc-releases-annual-highlights-report-on-education-enforcement-39181.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-ftc-releases-annual-highlights-report-on-education-enforcement-39181.aspx Thu, 07 Apr 2016 16:03:00 GMT Government Affairs ACA made the industry’s voice heard in response to several FTC activities, including debt collection dialogues, enforcement efforts and data reports. CFPB: CFPB Director Presents Latest Semi-Annual Report to Senate Banking Committee http://www.acainternational.org/cfpbarticle-cfpb-director-presents-latest-semi-annual-report-to-senate-banking-committee-39179.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-director-presents-latest-semi-annual-report-to-senate-banking-committee-39179.aspx Thu, 07 Apr 2016 16:01:00 GMT CFPB Senators questioned CFPB Director Richard Cordray about the bureau’s use of enforcement actions to regulate financial industries, as well as its data on service member complaints. GOVERNMENT AFFAIRS: Massachusetts Division of Banks Reverses Opinion on Attorney Licensing http://www.acainternational.org/governmentaffairs-massachusetts-division-of-banks-reverses-opinion-on-attorney-licensing-39176.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-massachusetts-division-of-banks-reverses-opinion-on-attorney-licensing-39176.aspx Thu, 07 Apr 2016 12:38:00 GMT Government Affairs The Massachusetts Division of Banks will not require law firms to be licensed as debt collectors in the Commonwealth solely because the firms are primarily engaged in consumer debt collection or regularly collect consumer debt. NEWS: ACA Member Obituary: Jay Rickman Jr. http://www.acainternational.org/news-aca-member-obituary-jay-rickman-jr-39165.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-obituary-jay-rickman-jr-39165.aspx Thu, 07 Apr 2016 08:31:00 GMT News Jay Rickman Jr., the President/CEO at ACA member company AMCOL Systems in Columbia, S.C., passed away on April 5 at age 55. NEWS: Navient Foundation Makes Donation to Help Repair Veterans’ Homes http://www.acainternational.org/news-navient-foundation-makes-donation-to-help-repair-veterans-homes-39138.aspx?rssfeed=1 http://www.acainternational.org/news-navient-foundation-makes-donation-to-help-repair-veterans-homes-39138.aspx Thu, 07 Apr 2016 08:00:00 GMT News The donation to veterans service organization House of Heroes contributes to helping veterans improve their home at no cost. NEWS: Check Out All ACA Has to Offer at the 2016 Convention & Expo http://www.acainternational.org/news-check-out-all-aca-has-to-offer-at-the-2016-convention-expo-39155.aspx?rssfeed=1 http://www.acainternational.org/news-check-out-all-aca-has-to-offer-at-the-2016-convention-expo-39155.aspx Thu, 07 Apr 2016 05:00:00 GMT News The full schedule of educational sessions and experts presenting the latest industry updates you need to know to elevate your knowledge and business is now available online. NEWS: Strategic Acquisition of Altus to Drive Significant Future Growth http://www.acainternational.org/news-strategic-acquisition-of-altus-to-drive-significant-future-growth-39157.aspx?rssfeed=1 http://www.acainternational.org/news-strategic-acquisition-of-altus-to-drive-significant-future-growth-39157.aspx Wed, 06 Apr 2016 14:00:00 GMT News ACA member company Corporate Advisory Solutions served as an advisor to Altus in the acquisition. NEWS: New Jersey Collectors Association Reopens ‘Turning the Tide’ Campaign http://www.acainternational.org/news-new-jersey-collectors-association-reopens-turning-the-tide-campaign-39156.aspx?rssfeed=1 http://www.acainternational.org/news-new-jersey-collectors-association-reopens-turning-the-tide-campaign-39156.aspx Wed, 06 Apr 2016 13:49:00 GMT News The fundraising campaign originated in 2013 to help families impacted by Hurricane Sandy and several ACA members are continuing that support this year. NEWS: Last Chance to Register for the 2016 Washington Insights Conference http://www.acainternational.org/news-last-chance-to-register-for-the-2016-washington-insights-conference-39154.aspx?rssfeed=1 http://www.acainternational.org/news-last-chance-to-register-for-the-2016-washington-insights-conference-39154.aspx Wed, 06 Apr 2016 12:49:00 GMT News ACA International still has openings for members to attend this exclusive event, a unique opportunity to meet with regulators and members of Congress on Capitol Hill. NEWS: U.S. Rep. Ed Royce Joins Legislative Speakers at Washington Insights http://www.acainternational.org/news-us-rep-ed-royce-joins-legislative-speakers-at-washington-insights-39151.aspx?rssfeed=1 http://www.acainternational.org/news-us-rep-ed-royce-joins-legislative-speakers-at-washington-insights-39151.aspx Wed, 06 Apr 2016 10:29:00 GMT News Royce is a 12-term member of Congress and longtime member of the House Financial Services Committee. NEWS: Encore Capital Group Earns the President’s Volunteer Service Award http://www.acainternational.org/news-encore-capital-group-earns-the-presidents-volunteer-service-award-39137.aspx?rssfeed=1 http://www.acainternational.org/news-encore-capital-group-earns-the-presidents-volunteer-service-award-39137.aspx Wed, 06 Apr 2016 08:00:00 GMT News The company provided more than 2,750 hours of community service last year. CFPB: Consumer Financial Experts Explain Consequences of CFPB Regulation to Senate Banking Committee http://www.acainternational.org/cfpbarticle-consumer-financial-experts-explain-consequences-of-cfpb-regulation-to-senate-banking-committee-39148.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-consumer-financial-experts-explain-consequences-of-cfpb-regulation-to-senate-banking-committee-39148.aspx Tue, 05 Apr 2016 13:59:00 GMT CFPB Senators examined the CFPB’s history of regulation by enforcement, its inclusion of consumer narratives in its complaint database and how measures may negatively impact consumers. NEWS: CFPB Administrative Ruling Case Moves Forward with Focus on Bureau’s Structure http://www.acainternational.org/news-cfpb-administrative-ruling-case-moves-forward-with-focus-on-bureaus-structure-39146.aspx?rssfeed=1 http://www.acainternational.org/news-cfpb-administrative-ruling-case-moves-forward-with-focus-on-bureaus-structure-39146.aspx Tue, 05 Apr 2016 13:00:00 GMT News Appeals judges in a case from PHH Corp. presented questions about CFPB leadership prior to the April 12 hearing. NEWS: From Collector: On the Record http://www.acainternational.org/news-from-collector-on-the-record-39145.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-on-the-record-39145.aspx Tue, 05 Apr 2016 11:34:00 GMT News Call monitoring doesn’t have to break the bank. These smart tactics will give small agencies a better game plan. NEWS: New York State Collectors Association President Meets with Congressman Lee Zeldin http://www.acainternational.org/news-new-york-state-collectors-association-president-meets-with-congressman-lee-zeldin-39143.aspx?rssfeed=1 http://www.acainternational.org/news-new-york-state-collectors-association-president-meets-with-congressman-lee-zeldin-39143.aspx Tue, 05 Apr 2016 08:01:00 GMT News Anita Manghisi, IFCCE, had the opportunity to meet with multiple members of Congress to talk about issues important to the credit and collection industry. NEWS: PRA Groups Names Assistant Vice President in Technology Services http://www.acainternational.org/news-pra-groups-names-assistant-vice-president-in-technology-services-39136.aspx?rssfeed=1 http://www.acainternational.org/news-pra-groups-names-assistant-vice-president-in-technology-services-39136.aspx Tue, 05 Apr 2016 08:00:00 GMT News Gary Ochs comes to the ACA member company with more than 17 years of experience in information technology. NEWS: MRS BPO, LLC Collects Donations for Annual Ronald McDonald House Easter Egg Hunt http://www.acainternational.org/news-mrs-bpo-llc-collects-donations-for-annual-ronald-mcdonald-house-easter-egg-hunt-39135.aspx?rssfeed=1 http://www.acainternational.org/news-mrs-bpo-llc-collects-donations-for-annual-ronald-mcdonald-house-easter-egg-hunt-39135.aspx Mon, 04 Apr 2016 08:00:00 GMT News The ACA member has participated in the event for two years, helping patients, siblings and parents who are residents of Ronald McDonald House. CFPB: CFPB Shuts Down Student Debt Relief Scam http://www.acainternational.org/cfpbarticle-cfpb-shuts-down-student-debt-relief-scam-39134.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-shuts-down-student-debt-relief-scam-39134.aspx Fri, 01 Apr 2016 13:00:00 GMT CFPB The CFPB continues to focus on student loan market in its latest enforcement action against Student Aid Institute, Inc. NEWS: ACA’s Collector’s Challenge Starts Today http://www.acainternational.org/news-acas-collectors-challenge-starts-today-39063.aspx?rssfeed=1 http://www.acainternational.org/news-acas-collectors-challenge-starts-today-39063.aspx Fri, 01 Apr 2016 06:00:00 GMT News The month-long event is a great way to build employee morale and camaraderie while supporting the efforts of ACA’s Education Foundation. GOVERNMENT AFFAIRS: U.S. District Court Halts Debt Collection and Selling Scam http://www.acainternational.org/governmentaffairs-us-district-court-halts-debt-collection-and-selling-scam-39120.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-us-district-court-halts-debt-collection-and-selling-scam-39120.aspx Thu, 31 Mar 2016 13:08:00 GMT Government Affairs The court, on behalf of the FTC and Illinois Attorney General, filed charges against several defendants for collecting fake debts from consumers and selling portfolios to agencies. NEWS: Navient Foundation Contributes $12,500 to Second Helpings http://www.acainternational.org/news-navient-foundation-contributes-12500-to-second-helpings-39057.aspx?rssfeed=1 http://www.acainternational.org/news-navient-foundation-contributes-12500-to-second-helpings-39057.aspx Thu, 31 Mar 2016 08:30:00 GMT News The donation helps provide food for those in need through an organization that “rescues” food from restaurants and grocers. NEWS: ACA Member Sandy Harvey Meets With U.S. Sen. Deb Fischer http://www.acainternational.org/news-aca-member-sandy-harvey-meets-with-us-sen-deb-fischer-39052.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-sandy-harvey-meets-with-us-sen-deb-fischer-39052.aspx Wed, 30 Mar 2016 11:00:00 GMT News Sen. Fischer serves on the Senate Subcommittee on Communications, Technology and the Internet, which oversees the Federal Communications Commission. NEWS: ConServe Recognized Among Top Workplaces in New York http://www.acainternational.org/news-conserve-recognized-among-top-workplaces-in-new-york-39055.aspx?rssfeed=1 http://www.acainternational.org/news-conserve-recognized-among-top-workplaces-in-new-york-39055.aspx Wed, 30 Mar 2016 10:30:00 GMT News The recognition is based on an employee survey on companies’ leadership, communication, ethics and more. NEWS: Political Analyst Jennifer Duffy to Speak at Washington Insights Conference http://www.acainternational.org/news-political-analyst-jennifer-duffy-to-speak-at-washington-insights-conference-39053.aspx?rssfeed=1 http://www.acainternational.org/news-political-analyst-jennifer-duffy-to-speak-at-washington-insights-conference-39053.aspx Wed, 30 Mar 2016 10:00:00 GMT News Duffy will address elections and political trends with members of ACA International at the critical industry event in Washington, D.C. CFPB: CFPB Returns Focus to Debt Collection Complaints in Monthly Report http://www.acainternational.org/cfpbarticle-cfpb-returns-focus-to-debt-collection-complaints-in-monthly-report-39051.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-returns-focus-to-debt-collection-complaints-in-monthly-report-39051.aspx Wed, 30 Mar 2016 06:00:00 GMT CFPB The CFPB started its monthly complaint highlights in July 2015, and debt collection issues continue to have a high response rate from collection agencies. NEWS: FTC Outlines Use of Social Media, Text Messages in Debt Collection http://www.acainternational.org/news-ftc-outlines-use-of-social-media-text-messages-in-debt-collection-39047.aspx?rssfeed=1 http://www.acainternational.org/news-ftc-outlines-use-of-social-media-text-messages-in-debt-collection-39047.aspx Tue, 29 Mar 2016 14:34:00 GMT News The Fair Debt Collection Practices Act doesn’t prohibit the use of text messages or social media by debt collectors, but the practice can present compliance issues. NEWS: Applications for Certified Instructor Program Due April 4 http://www.acainternational.org/news-applications-for-certified-instructor-program-due-april-4-39048.aspx?rssfeed=1 http://www.acainternational.org/news-applications-for-certified-instructor-program-due-april-4-39048.aspx Tue, 29 Mar 2016 13:00:00 GMT News ACA’s trainer and professional collection specialists are invited to apply for the opportunity to teach important core curriculum in the credit and collection industry. GOVERNMENT AFFAIRS: Supreme Court Hears FDCPA Case http://www.acainternational.org/governmentaffairs-supreme-court-hears-fdcpa-case-39044.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-supreme-court-hears-fdcpa-case-39044.aspx Tue, 29 Mar 2016 12:48:00 GMT Government Affairs The issue in Sheriff v. Gillie is whether private attorneys appointed by the state to collect debts owed to the state are “officers” or employees of the state who are exempt from the FDCPA. NEWS: From Collector: How to Win Clients & Influence People http://www.acainternational.org/news-from-collector-how-to-win-clients-influence-people-39042.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-how-to-win-clients-influence-people-39042.aspx Tue, 29 Mar 2016 11:00:00 GMT News Technology can enhance your marketing efforts in many ways, but a personal relationship still earns business in the credit and collection industry. NEWS: ACA Seeks Member Award Nominations and Applications by April 1 http://www.acainternational.org/news-aca-seeks-member-award-nominations-and-applications-by-april-1-39041.aspx?rssfeed=1 http://www.acainternational.org/news-aca-seeks-member-award-nominations-and-applications-by-april-1-39041.aspx Tue, 29 Mar 2016 09:42:00 GMT News Recipients will be recognized at the 2016 Convention & Expo in Denver. CREDITORS: Study: Mortgages Connect to Other Forms of Debt http://www.acainternational.org/creditors-study-mortgages-connect-to-other-forms-of-debt-39037.aspx?rssfeed=1 http://www.acainternational.org/creditors-study-mortgages-connect-to-other-forms-of-debt-39037.aspx Mon, 28 Mar 2016 12:18:00 GMT Creditors Researchers from the Urban Institute find consumers with a current mortgage are also paying for auto or student loans, for example; while consumers who paid their mortgage have past debt in collections. GOVERNMENT COLLECTIONS: Department of Education Announces More Debt Relief for Former Corinthian Students http://www.acainternational.org/governmentmarket-department-of-education-announces-more-debt-relief-for-former-corinthian-students-39036.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-department-of-education-announces-more-debt-relief-for-former-corinthian-students-39036.aspx Mon, 28 Mar 2016 10:57:00 GMT Government Collections The relief for students at 91 former campuses is part of Ed’s overall plan to help borrowers and prevent future issues with colleges’ lending practices. CFPB: CFPB Releases Fifth Annual FDCPA Report to Congress http://www.acainternational.org/cfpbarticle-cfpb-releases-fifth-annual-fdcpa-report-to-congress-39035.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-releases-fifth-annual-fdcpa-report-to-congress-39035.aspx Mon, 28 Mar 2016 06:00:00 GMT CFPB Among other things, the report provides an overview of where things stand with the CFPB’s debt collection rulemaking efforts, including the possibility that the CFPB may convene more than one small business advocacy review panel before ultimately releasing a debt collection proposed rule. NEWS: F.H. Cann & Associates Helps Navy Veteran through ARMing Heroes http://www.acainternational.org/news-fh-cann-associates-helps-navy-veteran-through-arming-heroes-39032.aspx?rssfeed=1 http://www.acainternational.org/news-fh-cann-associates-helps-navy-veteran-through-arming-heroes-39032.aspx Thu, 24 Mar 2016 15:44:00 GMT News Credit and collection companies supporting ARMing Heroes offer help to veterans when they need it most. CREDITORS: Fed Survey: Younger Consumers Increase Demand for Credit http://www.acainternational.org/creditors-fed-survey-younger-consumers-increase-demand-for-credit-39030.aspx?rssfeed=1 http://www.acainternational.org/creditors-fed-survey-younger-consumers-increase-demand-for-credit-39030.aspx Thu, 24 Mar 2016 14:45:00 GMT Creditors The percentage of consumers who are discouraged about applying for credit, but need it, declined to the lowest level since the start of the survey in October 2013. NEWS: California Attorney General Obtains Judgment Against Corinthian Colleges, Inc. http://www.acainternational.org/news-california-attorney-general-obtains-judgment-against-corinthian-colleges-inc-39028.aspx?rssfeed=1 http://www.acainternational.org/news-california-attorney-general-obtains-judgment-against-corinthian-colleges-inc-39028.aspx Thu, 24 Mar 2016 13:49:00 GMT News The judgment adds continued relief for former students of the colleges, which ceased operations in April 2015. NEWS: EOS USA Hires New COO and VP of Business Development http://www.acainternational.org/news-eos-usa-hires-new-coo-and-vp-of-business-development-39024.aspx?rssfeed=1 http://www.acainternational.org/news-eos-usa-hires-new-coo-and-vp-of-business-development-39024.aspx Thu, 24 Mar 2016 12:37:00 GMT News Mike Dunn and Bob Tisone bring decades of experience to the ACA member company’s services division and sales department. NEWS: ACA Member Obituary: Marvin Kaulkin http://www.acainternational.org/news-aca-member-obituary-marvin-kaulkin-38953.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-obituary-marvin-kaulkin-38953.aspx Wed, 23 Mar 2016 13:00:00 GMT News Kaulkin started a mergers and acquisitions firm, now known as Kaulkin Ginsberg, in the industry more than 30 years ago. NEWS: U.S. Rep. Dave Trott Returns to Washington Insights Conference http://www.acainternational.org/news-us-rep-dave-trott-returns-to-washington-insights-conference-38851.aspx?rssfeed=1 http://www.acainternational.org/news-us-rep-dave-trott-returns-to-washington-insights-conference-38851.aspx Wed, 23 Mar 2016 11:00:00 GMT News The Michigan Congressman discussed the structure of the Consumer Financial Protection Bureau and more with members at the 2015 event. NEWS: Spread the Word: Loomer-Mortenson Scholarships Are Available Now http://www.acainternational.org/news-spread-the-word-loomer-mortenson-scholarships-are-available-now-38933.aspx?rssfeed=1 http://www.acainternational.org/news-spread-the-word-loomer-mortenson-scholarships-are-available-now-38933.aspx Wed, 23 Mar 2016 10:30:00 GMT News The scholarships are open to any employee of a company affiliated with the credit and collection industry at any stage of their career, or their children. GOVERNMENT COLLECTIONS: Fraction of Student Loan Debt Collected Through Wage Garnishment http://www.acainternational.org/governmentmarket-fraction-of-student-loan-debt-collected-through-wage-garnishment-38894.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-fraction-of-student-loan-debt-collected-through-wage-garnishment-38894.aspx Tue, 22 Mar 2016 13:59:00 GMT Government Collections The Department of Education’s latest student loan repayment data shows improvement as it continues to collect the majority of student loan debt through rehabilitation, a protection not available in the private market. CREDITORS: Consumer Spending Grows in January http://www.acainternational.org/creditors-consumer-spending-grows-in-january-38856.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-spending-grows-in-january-38856.aspx Tue, 22 Mar 2016 09:47:00 GMT Creditors Spending on goods and services influenced the increase after slow rates in spending toward the end of 2015. NEWS: From Collector: Know Thyself http://www.acainternational.org/news-from-collector-know-thyself-38855.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-know-thyself-38855.aspx Tue, 22 Mar 2016 09:22:00 GMT News How to craft a meaningful mission statement for your business. NEWS: FTC Issues Directive to Cease Debt Collection on Bogus Payday Loans http://www.acainternational.org/news-ftc-issues-directive-to-cease-debt-collection-on-bogus-payday-loans-38854.aspx?rssfeed=1 http://www.acainternational.org/news-ftc-issues-directive-to-cease-debt-collection-on-bogus-payday-loans-38854.aspx Tue, 22 Mar 2016 06:00:00 GMT News The FTC warned the debt collection industry not to buy, sell or collect any portfolios of alleged payday loan debts serviced by AMG Services. NEWS: New York Business Professional Elected to the Board of International Trade Association http://www.acainternational.org/news-new-york-business-professional-elected-to-the-board-of-international-trade-association-38849.aspx?rssfeed=1 http://www.acainternational.org/news-new-york-business-professional-elected-to-the-board-of-international-trade-association-38849.aspx Tue, 22 Mar 2016 05:50:00 GMT News Wanda Borges brings IACC leadership experience and involvement in various committees to her role on the board. CFPB: CFPB Would Be Better Served by Commission Leadership http://www.acainternational.org/cfpbarticle-cfpb-would-be-better-served-by-commission-leadership-38850.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-would-be-better-served-by-commission-leadership-38850.aspx Mon, 21 Mar 2016 14:01:00 GMT CFPB Transitioning the Consumer Financial Protection Bureau’s leadership into a commission structure would allow its work to have a “longer lasting effect,” according to an op-ed in American Banker. HEALTHCARE COLLECTIONS: HHS and Healthcare Providers Reach Settlements After Alleged HIPAA Violations http://www.acainternational.org/healthcaremarket-hhs-and-healthcare-providers-reach-settlements-after-alleged-hipaa-violations-38848.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-hhs-and-healthcare-providers-reach-settlements-after-alleged-hipaa-violations-38848.aspx Mon, 21 Mar 2016 11:22:00 GMT Healthcare Collections The providers reportedly failed to have business associate agreements, including an agreement with a debt collector, in place to protect patients’ private health information. NEWS: ACA President Elect, New Jersey Congressman Discuss Critical Industry Issues http://www.acainternational.org/news-aca-president-elect-new-jersey-congressman-discuss-critical-industry-issues-38784.aspx?rssfeed=1 http://www.acainternational.org/news-aca-president-elect-new-jersey-congressman-discuss-critical-industry-issues-38784.aspx Mon, 21 Mar 2016 06:00:00 GMT News President Elect Keith Kettelkamp and U.S. Rep. Leonard Lance met during a follow-up visit in the Congressman’s district. CFPB: Court Issues Final Order in CFPB Case Against Debt Relief Company http://www.acainternational.org/cfpbarticle-court-issues-final-order-in-cfpb-case-against-debt-relief-company-38782.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-court-issues-final-order-in-cfpb-case-against-debt-relief-company-38782.aspx Fri, 18 Mar 2016 14:00:00 GMT CFPB Morgan Drexen, Inc., which is now closed and filed for bankruptcy, is ordered to pay restitution to consumers and the CFPB in addition to ceasing its operations. NEWS: Navient Designated ‘Health Champion’ by the American Diabetes Association http://www.acainternational.org/news-navient-designated-health-champion-by-the-american-diabetes-association-38778.aspx?rssfeed=1 http://www.acainternational.org/news-navient-designated-health-champion-by-the-american-diabetes-association-38778.aspx Fri, 18 Mar 2016 13:50:00 GMT News The ACA member company is recognized for its commitment to providing resources for employees related to living a healthy lifestyle. HEALTHCARE COLLECTIONS: Survey: Consumers Report Reasonable Healthcare Costs, But Increasing Burdens Over Time http://www.acainternational.org/healthcaremarket-survey-consumers-report-reasonable-healthcare-costs-but-increasing-burdens-over-time-38764.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-survey-consumers-report-reasonable-healthcare-costs-but-increasing-burdens-over-time-38764.aspx Fri, 18 Mar 2016 10:48:00 GMT Healthcare Collections Some consumers are taking on credit card debt to pay medical bills, using up their savings or even declaring bankruptcy in a small percentage of cases. GOVERNMENT COLLECTIONS: Department of Education: Student Loan Repayment Improves http://www.acainternational.org/governmentmarket-department-of-education-student-loan-repayment-improves-38753.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-department-of-education-student-loan-repayment-improves-38753.aspx Fri, 18 Mar 2016 09:58:00 GMT Government Collections Delinquency and default rates are declining as more borrowers enroll in Ed’s repayment plan options. NEWS: Encourage Your Unit Leaders to Attend ACA’s Washington Insights Conference http://www.acainternational.org/news-encourage-your-unit-leaders-to-attend-acas-washington-insights-conference-38692.aspx?rssfeed=1 http://www.acainternational.org/news-encourage-your-unit-leaders-to-attend-acas-washington-insights-conference-38692.aspx Thu, 17 Mar 2016 14:00:00 GMT News Speakers at the event include several key members of Congress and regulators who can shed light on what’s to come in the years ahead and answer questions on issues impacting the credit and collection industry. NEWS: TCPA Case Filings Continue at Strong Rate in 2016 http://www.acainternational.org/news-tcpa-case-filings-continue-at-strong-rate-in-2016-38690.aspx?rssfeed=1 http://www.acainternational.org/news-tcpa-case-filings-continue-at-strong-rate-in-2016-38690.aspx Thu, 17 Mar 2016 13:10:00 GMT News Consumer complaints about debt collection increased only slightly in February, and they are down compared to filings that month in 2015. Collection agencies continue to respond to more than 90 percent of complaints in a timely manner. HEALTHCARE COLLECTIONS: Credit Checks Can Go a Long Way in Determining Consumers’ Ability to Pay http://www.acainternational.org/healthcaremarket-credit-checks-can-go-a-long-way-in-determining-consumers-ability-to-pay-38686.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-credit-checks-can-go-a-long-way-in-determining-consumers-ability-to-pay-38686.aspx Thu, 17 Mar 2016 11:00:00 GMT Healthcare Collections Credit reports can track not only medical debt, but also consumers’ bill-pay activity, spending habits and lifestyle for healthcare providers. CFPB: CFPB’s Cordray Hints at Extended Debt Collection Rulemaking Timeline at House Hearing http://www.acainternational.org/cfpbarticle-cfpbs-cordray-hints-at-extended-debt-collection-rulemaking-timeline-at-house-hearing-38632.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpbs-cordray-hints-at-extended-debt-collection-rulemaking-timeline-at-house-hearing-38632.aspx Thu, 17 Mar 2016 06:00:00 GMT CFPB Cordray defended the CFPB’s “regulation by enforcement” approach to members of Congress during Wednesday’s House Financial Services Committee hearing. CREDITORS: Consumer Credit Default Rates Remain Stable http://www.acainternational.org/creditors-consumer-credit-default-rates-remain-stable-38633.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-credit-default-rates-remain-stable-38633.aspx Wed, 16 Mar 2016 13:34:00 GMT Creditors S&P and Experian report the comprehensive measure of changes in consumer credit defaults remains close to the rates for the past two months, while bank card defaults have increased. GOVERNMENT AFFAIRS: U.S. Rep. Scott Perry Visits ACA’s Office in Washington, D.C. http://www.acainternational.org/governmentaffairs-us-rep-scott-perry-visits-acas-office-in-washington-dc-38630.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-us-rep-scott-perry-visits-acas-office-in-washington-dc-38630.aspx Wed, 16 Mar 2016 10:12:00 GMT Government Affairs The Pennsylvania Congressman met with ACA staff and members from Penn Credit and Nationwide Credit Corporation. CFPB: CFPB Requests Approval of Court Order Against Student Loan Debt Relief Company http://www.acainternational.org/cfpbarticle-cfpb-requests-approval-of-court-order-against-student-loan-debt-relief-company-38631.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-requests-approval-of-court-order-against-student-loan-debt-relief-company-38631.aspx Wed, 16 Mar 2016 03:31:00 GMT CFPB The company, if the order is approved, would be required to reimburse consumers for charging alleged illegal fees and cease its operations. GOVERNMENT AFFAIRS: U.S. Rep. Jeb Hensarling Outlines Regulatory Priorities for House Financial Services Committee http://www.acainternational.org/governmentaffairs-us-rep-jeb-hensarling-outlines-regulatory-priorities-for-house-financial-services-committee-38627.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-us-rep-jeb-hensarling-outlines-regulatory-priorities-for-house-financial-services-committee-38627.aspx Tue, 15 Mar 2016 14:07:00 GMT Government Affairs The priorities reflect those of a new House Task Force on Reducing Regulatory Burdens that includes Republican members of Congress and committee leaders. CREDITORS: Survey: Consumers Across Age Groups Lack Retirement Savings http://www.acainternational.org/creditors-survey-consumers-across-age-groups-lack-retirement-savings-38623.aspx?rssfeed=1 http://www.acainternational.org/creditors-survey-consumers-across-age-groups-lack-retirement-savings-38623.aspx Tue, 15 Mar 2016 10:22:00 GMT Creditors Millennials are less likely to save than older consumers, but some in the Generation X and Baby Boomer generations are still behind on planning for retirement. NEWS: ACA Member Philip Rosenthal to Receive Community Service Awards http://www.acainternational.org/news-aca-member-philip-rosenthal-to-receive-community-service-awards-38617.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-philip-rosenthal-to-receive-community-service-awards-38617.aspx Tue, 15 Mar 2016 10:00:00 GMT News Rosenthal is a longtime dedicated volunteer helping the local fire department’s charitable efforts and Good Shepherd Housing and Family Services in Virginia. NEWS: From Collector: Decoding the Consumer Credit Market http://www.acainternational.org/news-from-collector-decoding-the-consumer-credit-market-38616.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-decoding-the-consumer-credit-market-38616.aspx Tue, 15 Mar 2016 09:00:00 GMT News Understanding consumer demographics and debt habits can grow your business as you help those consumers take control of their financial responsibilities. GOVERNMENT COLLECTIONS: Department of Education Releases Updated Proposal on Borrower-Friendly Loan Practices http://www.acainternational.org/governmentmarket-department-of-education-releases-updated-proposal-on-borrower-friendly-loan-practices-38620.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-department-of-education-releases-updated-proposal-on-borrower-friendly-loan-practices-38620.aspx Mon, 14 Mar 2016 14:06:00 GMT Government Collections Following the CFPB’s recent efforts to regulate arbitration, the Department of Education is considering how to protect students from mandatory arbitration agreements included in enrollment contracts. CREDITORS: Consumers’ Financial Expectations Rebound in February http://www.acainternational.org/creditors-consumers-financial-expectations-rebound-in-february-38619.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumers-financial-expectations-rebound-in-february-38619.aspx Mon, 14 Mar 2016 12:33:00 GMT Creditors The Federal Reserve Bank of New York’s latest findings show improvement in consumers’ outlook on spending, earnings and income. NEWS: Client Services 2015 Charitable Efforts End on a High Note http://www.acainternational.org/news-client-services-2015-charitable-efforts-end-on-a-high-note-38615.aspx?rssfeed=1 http://www.acainternational.org/news-client-services-2015-charitable-efforts-end-on-a-high-note-38615.aspx Mon, 14 Mar 2016 10:26:00 GMT News The ACA member company supported the Salvation Army through volunteering at local events late last year. NEWS: Show Pride in Your Industry by Participating in Collectors Challenge Month http://www.acainternational.org/news-show-pride-in-your-industry-by-participating-in-collectors-challenge-month-38611.aspx?rssfeed=1 http://www.acainternational.org/news-show-pride-in-your-industry-by-participating-in-collectors-challenge-month-38611.aspx Mon, 14 Mar 2016 06:10:00 GMT News ACA members are invited to organize workplace fundraising events to support ACA International’s Education Foundation’s efforts in financial education and raise awareness about the importance of the industry. NEWS: ACA’s Spring Forum Concludes in Las Vegas http://www.acainternational.org/news-acas-spring-forum-concludes-in-las-vegas-38610.aspx?rssfeed=1 http://www.acainternational.org/news-acas-spring-forum-concludes-in-las-vegas-38610.aspx Mon, 14 Mar 2016 06:00:00 GMT News Hundreds of credit and collection professionals took advantage of outstanding education sessions, networking opportunities and fabulous Las Vegas. CREDITORS: Credit Card Debt Continues to Increase Beyond Estimates http://www.acainternational.org/creditors-credit-card-debt-continues-to-increase-beyond-estimates-38612.aspx?rssfeed=1 http://www.acainternational.org/creditors-credit-card-debt-continues-to-increase-beyond-estimates-38612.aspx Fri, 11 Mar 2016 13:39:00 GMT Creditors Increases in consumers’ balances and outstanding credit card debt in the U.S. reached record highs by the end of last year, fueled mostly by fourth-quarter activity. CREDITORS: Survey: College Students Report Success Managing their Money http://www.acainternational.org/creditors-survey-college-students-report-success-managing-their-money-38609.aspx?rssfeed=1 http://www.acainternational.org/creditors-survey-college-students-report-success-managing-their-money-38609.aspx Fri, 11 Mar 2016 10:51:00 GMT Creditors A majority of college students are paying their bills on time and not spending beyond their means. NEWS: Navient Foundation Donates to Alzheimer’s Association of Greater Cincinnati http://www.acainternational.org/news-navient-foundation-donates-to-alzheimers-association-of-greater-cincinnati-38530.aspx?rssfeed=1 http://www.acainternational.org/news-navient-foundation-donates-to-alzheimers-association-of-greater-cincinnati-38530.aspx Fri, 11 Mar 2016 09:00:00 GMT News The foundation’s contribution is helping the association’s programs and services for people affected by the disease to continue. NEWS: Future Regulation, Compliance Needs Dominate Day Two of ACA’s Spring Forum http://www.acainternational.org/news-future-regulation-compliance-needs-dominate-day-two-of-acas-spring-forum-38578.aspx?rssfeed=1 http://www.acainternational.org/news-future-regulation-compliance-needs-dominate-day-two-of-acas-spring-forum-38578.aspx Fri, 11 Mar 2016 06:00:00 GMT News ACA leadership discussed upcoming changes to the regulatory landscape in the credit and collections industry, and how ACA plans to adapt to them. CFPB: CFPB Director Slated to Appear at House Financial Services Committee Hearing http://www.acainternational.org/cfpbarticle-cfpb-director-slated-to-appear-at-house-financial-services-committee-hearing-38575.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-director-slated-to-appear-at-house-financial-services-committee-hearing-38575.aspx Thu, 10 Mar 2016 13:46:00 GMT CFPB The CFPB’s regulation of the auto industry, payday loans and more could be discussed by Richard Cordray and members of Congress. NEWS: ACA Updates SearchPoint Documents http://www.acainternational.org/news-aca-updates-searchpoint-documents-38572.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-38572.aspx Thu, 10 Mar 2016 13:41:00 GMT News ACA International’s legal department has reviewed CFPB compliance bulletins, case law as well as statutes in Wisconsin following adoption of a legislative amendment allowing collectors to work from home. NEWS: ACA Member Obituary: Lee Allen West http://www.acainternational.org/news-aca-member-obituary-lee-allen-west-38564.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-obituary-lee-allen-west-38564.aspx Thu, 10 Mar 2016 13:00:00 GMT News West worked in the industry for 40 years and was an active ACA member. NEWS: ACA Welcomes Hundreds of Credit and Collection Professionals to Spring Forum http://www.acainternational.org/news-aca-welcomes-hundreds-of-credit-and-collection-professionals-to-spring-forum-38552.aspx?rssfeed=1 http://www.acainternational.org/news-aca-welcomes-hundreds-of-credit-and-collection-professionals-to-spring-forum-38552.aspx Thu, 10 Mar 2016 06:00:00 GMT News The three-day event started Wednesday in Las Vegas with sessions on compliance, healthcare and management for members of the credit and collection industry. CFPB: CFPB Releases Supervisory Report Highlighting Compliance and Positive Practices http://www.acainternational.org/cfpbarticle-cfpb-releases-supervisory-report-highlighting-compliance-and-positive-practices-38558.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-releases-supervisory-report-highlighting-compliance-and-positive-practices-38558.aspx Wed, 09 Mar 2016 15:40:00 GMT CFPB The CFPB’s latest Supervisory Highlights report includes important information for the debt collection industry on FDCPA compliance, credit reporting, student loan servicing and more. NEWS: ACA Member Obituary: Leo R. Kane http://www.acainternational.org/news-aca-member-obituary-leo-r-kane-38553.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-obituary-leo-r-kane-38553.aspx Wed, 09 Mar 2016 15:24:00 GMT News Kane was the founder and president of Credit Management Company in Pittsburgh. NEWS: Uptick in Consumer Credit Card Accounts Continues http://www.acainternational.org/news-uptick-in-consumer-credit-card-accounts-continues-38551.aspx?rssfeed=1 http://www.acainternational.org/news-uptick-in-consumer-credit-card-accounts-continues-38551.aspx Wed, 09 Mar 2016 11:19:00 GMT News Average credit lines increased slightly as well, but the American Banker’s Association Credit Card Market Monitor shows consumers remain disciplined in their credit card use. NEWS: Navient Foundation Supports New Jersey School Technology Program http://www.acainternational.org/news-navient-foundation-supports-new-jersey-school-technology-program-38529.aspx?rssfeed=1 http://www.acainternational.org/news-navient-foundation-supports-new-jersey-school-technology-program-38529.aspx Wed, 09 Mar 2016 05:00:00 GMT News Students in Mount Laurel, N.J. will have access to laptops as a result of the Navient Foundation’s donation. GOVERNMENT AFFAIRS: Student Loan Complaints Enter Top 10 Rankings in Illinois http://www.acainternational.org/governmentaffairs-student-loan-complaints-enter-top-10-rankings-in-illinois-38537.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-student-loan-complaints-enter-top-10-rankings-in-illinois-38537.aspx Tue, 08 Mar 2016 13:05:00 GMT Government Affairs The Illinois Attorney General’s annual list includes an uptick in education-related complaints and continued reports about consumer debt and identity theft. CFPB: CFPB Expands Complaint Database to Include Online Marketplace Lenders http://www.acainternational.org/cfpbarticle-cfpb-expands-complaint-database-to-include-online-marketplace-lenders-38536.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-expands-complaint-database-to-include-online-marketplace-lenders-38536.aspx Tue, 08 Mar 2016 10:50:00 GMT CFPB The addition builds upon consumers’ options to file complaints about financial products and services through the CFPB. CREDITORS: Consumer Borrowing Takes a Hit in January http://www.acainternational.org/creditors-consumer-borrowing-takes-a-hit-in-january-38535.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-borrowing-takes-a-hit-in-january-38535.aspx Tue, 08 Mar 2016 10:42:00 GMT Creditors The Federal Reserve’s January consumer credit report shows the first decline in credit card borrowing in about a year. NEWS: From Collector: Are You Ready to Take Some Work Off Your Plate? http://www.acainternational.org/news-from-collector-are-you-ready-to-take-some-work-off-your-plate-38517.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-are-you-ready-to-take-some-work-off-your-plate-38517.aspx Tue, 08 Mar 2016 09:00:00 GMT News Outsourcing can help small businesses focus on the essentials. Learn how one innovative agency outsourced all of its noncore functions and came out ahead. NEWS: IFCCE Applications Now Available http://www.acainternational.org/news-ifcce-applications-now-available-38526.aspx?rssfeed=1 http://www.acainternational.org/news-ifcce-applications-now-available-38526.aspx Tue, 08 Mar 2016 08:30:00 GMT News ACA is also seeking nominations for the Member of the Year Award, James K. Erickson Continuous Service Award and Jonathan Elliot Judicial Advocacy Awards for presentation at the 2016 Convention & Expo in Denver. NEWS: ACA International Releases New FCRA Compliance Guide for Debt Collection http://www.acainternational.org/news-aca-international-releases-new-fcra-compliance-guide-for-debt-collection-38519.aspx?rssfeed=1 http://www.acainternational.org/news-aca-international-releases-new-fcra-compliance-guide-for-debt-collection-38519.aspx Tue, 08 Mar 2016 06:05:00 GMT News This go-to guide for collection professionals comes in a new e-book format and provides the latest information debt collection professionals need to know about the Fair Credit Reporting Act. REPORTERS: ACA International Releases new FCRA Compliance Guide for Debt Collection http://www.acainternational.org/reporters-aca-international-releases-new-fcra-compliance-guide-for-debt-collection-38527.aspx?rssfeed=1 http://www.acainternational.org/reporters-aca-international-releases-new-fcra-compliance-guide-for-debt-collection-38527.aspx Tue, 08 Mar 2016 06:00:00 GMT Reporters This go-to guide for collection professionals comes in a new e-book format and provides the latest information debt collection professionals need to know about the Fair Credit Reporting Act. NEWS: NACS Receives Healthier Tennessee Workplace Recognition for Third Year http://www.acainternational.org/news-nacs-receives-healthier-tennessee-workplace-recognition-for-third-year-38518.aspx?rssfeed=1 http://www.acainternational.org/news-nacs-receives-healthier-tennessee-workplace-recognition-for-third-year-38518.aspx Tue, 08 Mar 2016 05:00:00 GMT News The ACA member company participates in health and wellness events throughout the year and is recognized for its encouragement of employees to live a healthy lifestyle and options provided in the workplace. GOVERNMENT AFFAIRS: President Obama Meets with Financial Regulators http://www.acainternational.org/governmentaffairs-president-obama-meets-with-financial-regulators-38523.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-president-obama-meets-with-financial-regulators-38523.aspx Mon, 07 Mar 2016 14:16:00 GMT Government Affairs The group, including CFPB Director Richard Cordray, discussed Wall Street reform, consumer financial protections and more. NEWS: VoApps Appoints New CEO http://www.acainternational.org/news-voapps-appoints-new-ceo-38516.aspx?rssfeed=1 http://www.acainternational.org/news-voapps-appoints-new-ceo-38516.aspx Mon, 07 Mar 2016 09:59:00 GMT News Mark Chapman brings more than 25 years of experience to his role as CEO at the ACA affiliate member company. NEWS: Legal Reform Expert Harold H. Kim to Speak at Washington Insights Conference http://www.acainternational.org/news-legal-reform-expert-harold-h-kim-to-speak-at-washington-insights-conference-38506.aspx?rssfeed=1 http://www.acainternational.org/news-legal-reform-expert-harold-h-kim-to-speak-at-washington-insights-conference-38506.aspx Mon, 07 Mar 2016 09:00:00 GMT News Kim will address the legal environment in the U.S. with ACA members at the exclusive event on Capitol Hill April 20-21. HEALTHCARE COLLECTIONS: Uninsured Rate Reaches Historic Low http://www.acainternational.org/healthcaremarket-uninsured-rate-reaches-historic-low-38513.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-uninsured-rate-reaches-historic-low-38513.aspx Fri, 04 Mar 2016 15:10:00 GMT Healthcare Collections The establishment of the Affordable Care Act has led to approximately 20 million people enrolling in insurance coverage since 2010. HEALTHCARE COLLECTIONS: Medical Debt Collection Complaints Decline in 2015 http://www.acainternational.org/healthcaremarket-medical-debt-collection-complaints-decline-in-2015-38505.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-medical-debt-collection-complaints-decline-in-2015-38505.aspx Fri, 04 Mar 2016 10:00:00 GMT Healthcare Collections The data from the Consumer Financial Protection Bureau’s online complaint portal, analyzed by Becker’s Hospital Review, could change as more complaints are filed and processed. NEWS: IACC Announces 2016-2018 Plan to Increase the Value of Membership for Members and Their Clients http://www.acainternational.org/news-iacc-announces-2016-2018-plan-to-increase-the-value-of-membership-for-members-and-their-clients-38509.aspx?rssfeed=1 http://www.acainternational.org/news-iacc-announces-2016-2018-plan-to-increase-the-value-of-membership-for-members-and-their-clients-38509.aspx Fri, 04 Mar 2016 09:50:00 GMT News The International Association of Commercial Collectors’ new strategic plan aims to ramp-up education, foster young leaders, seek new collaborations and partnerships. NEWS: FTC’s Christopher Koegel Joins Lineup of Washington Insights Speakers http://www.acainternational.org/news-ftcs-christopher-koegel-joins-lineup-of-washington-insights-speakers-38504.aspx?rssfeed=1 http://www.acainternational.org/news-ftcs-christopher-koegel-joins-lineup-of-washington-insights-speakers-38504.aspx Fri, 04 Mar 2016 09:20:00 GMT News Koegel, responsible for enforcement and policy work related to debt collection at the FTC, will speak at ACA’s exclusive member event in Washington, D.C. NEWS: CFPB’s Tom Pahl Slated to Return to ACA’s Washington Insights Conference http://www.acainternational.org/news-cfpbs-tom-pahl-slated-to-return-to-acas-washington-insights-conference-38496.aspx?rssfeed=1 http://www.acainternational.org/news-cfpbs-tom-pahl-slated-to-return-to-acas-washington-insights-conference-38496.aspx Thu, 03 Mar 2016 12:38:00 GMT News The CFPB’s managing counsel will build upon discussion of debt collection rulemaking and more from his appearance at the 2015 event. CREDITORS: February 2016 Commercial Bankruptcy Filings Increase 32 Percent Over Last Year http://www.acainternational.org/creditors-february-2016-commercial-bankruptcy-filings-increase-32-percent-over-last-year-38497.aspx?rssfeed=1 http://www.acainternational.org/creditors-february-2016-commercial-bankruptcy-filings-increase-32-percent-over-last-year-38497.aspx Thu, 03 Mar 2016 11:56:00 GMT Creditors Personal consumer filings declined while the American Bankruptcy Institute findings show more businesses need financial relief through bankruptcy. NEWS: ACA Updates SearchPoint Documents with TCPA Requirements http://www.acainternational.org/news-aca-updates-searchpoint-documents-with-tcpa-requirements-38491.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-with-tcpa-requirements-38491.aspx Thu, 03 Mar 2016 11:00:00 GMT News ACA International’s legal department has updated analysis on the TCPA’s exemption for calls related to debts owed to or backed by the federal government as well as state laws in Illinois. NEWS: ConServe’s Jeans for Charity Provides Enhanced Services for Local Agencies http://www.acainternational.org/news-conserves-jeans-for-charity-provides-enhanced-services-for-local-agencies-38494.aspx?rssfeed=1 http://www.acainternational.org/news-conserves-jeans-for-charity-provides-enhanced-services-for-local-agencies-38494.aspx Thu, 03 Mar 2016 10:00:00 GMT News The ACA member company donated proceeds from its Jeans for Charity program to the Juvenile Diabetes Research Foundation and the Association for the Blind and Visually Impaired. GOVERNMENT AFFAIRS: Wisconsin Governor Signs Legislation for Debt Collectors to Work at Home http://www.acainternational.org/governmentaffairs-wisconsin-governor-signs-legislation-for-debt-collectors-to-work-at-home-38490.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-wisconsin-governor-signs-legislation-for-debt-collectors-to-work-at-home-38490.aspx Wed, 02 Mar 2016 15:53:00 GMT Government Affairs The Wisconsin Collectors Association supported the legislation, which applies to employees of licensed collection agencies, signed by Gov. Scott Walker. NEWS: FTC Releases 2015 Report on Top Consumer Complaints http://www.acainternational.org/news-ftc-releases-2015-report-on-top-consumer-complaints-38489.aspx?rssfeed=1 http://www.acainternational.org/news-ftc-releases-2015-report-on-top-consumer-complaints-38489.aspx Wed, 02 Mar 2016 15:50:00 GMT News ACA continues to understand the importance of data on complaints as a consumer tool as long as the complaints are verified for accuracy or wrongdoing. CFPB: CFPB Monthly Complaints Snapshot Highlights Prepaid Products http://www.acainternational.org/cfpbarticle-cfpb-monthly-complaints-snapshot-highlights-prepaid-products-38485.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-monthly-complaints-snapshot-highlights-prepaid-products-38485.aspx Wed, 02 Mar 2016 10:22:00 GMT CFPB The CFPB has handled more than 811,000 complaints nationwide as of Feb. 1 and is expected to release regulations over prepaid products this year as those complaints increase. NEWS: American Profit Recovery Hires Long Time Credit and Collection Industry Leader http://www.acainternational.org/news-american-profit-recovery-hires-long-time-credit-and-collection-industry-leader-38475.aspx?rssfeed=1 http://www.acainternational.org/news-american-profit-recovery-hires-long-time-credit-and-collection-industry-leader-38475.aspx Wed, 02 Mar 2016 09:00:00 GMT News Dale Schmitz joins the ACA member company as vice president of sales. CREDITORS: Report: Personal Bankruptcy Filings Continue Annual Decline http://www.acainternational.org/creditors-report-personal-bankruptcy-filings-continue-annual-decline-38478.aspx?rssfeed=1 http://www.acainternational.org/creditors-report-personal-bankruptcy-filings-continue-annual-decline-38478.aspx Tue, 01 Mar 2016 12:35:00 GMT Creditors Research by Fitch Ratings indicates the filings should decrease again this year as the economy and consumers’ indebtness improves. HEALTHCARE COLLECTIONS: From Collector: The Next Phase of ICD-10 http://www.acainternational.org/healthcaremarket-from-collector-the-next-phase-of-icd-10-38477.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-from-collector-the-next-phase-of-icd-10-38477.aspx Tue, 01 Mar 2016 12:31:00 GMT Healthcare Collections How healthcare providers manage the progress of ICD-10 will determine how well they are able to protect their bottom line. GOVERNMENT AFFAIRS: Wisconsin Gov. Scott Walker Signs Debt Collection Reforms into Law http://www.acainternational.org/governmentaffairs-wisconsin-gov-scott-walker-signs-debt-collection-reforms-into-law-38476.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-wisconsin-gov-scott-walker-signs-debt-collection-reforms-into-law-38476.aspx Tue, 01 Mar 2016 11:59:00 GMT Government Affairs The legislation clarifies creditors’ rights and requirements to collect debts under the state law as well as financial documentation standards for court proceedings. NEWS: The Intelitech Group Hires New Associate Partner http://www.acainternational.org/news-the-intelitech-group-hires-new-associate-partner-38474.aspx?rssfeed=1 http://www.acainternational.org/news-the-intelitech-group-hires-new-associate-partner-38474.aspx Tue, 01 Mar 2016 09:48:00 GMT News Russ Pachl, an experienced consultant for the credit and collection industry, joins the ACA affiliate member company to work on analytics and leveraging technology. HEALTHCARE COLLECTIONS: Improvement in Healthcare Affordability, Access Continues http://www.acainternational.org/healthcaremarket-improvement-in-healthcare-affordability-access-continues-38471.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-improvement-in-healthcare-affordability-access-continues-38471.aspx Mon, 29 Feb 2016 13:59:00 GMT Healthcare Collections The National Health Interview Survey’s updated results show fewer people are avoiding healthcare due to cost and a decline in the uninsured rate since passage of the Affordable Care Act in 2010. GOVERNMENT AFFAIRS: House and Senate Committees to Discuss FCC Oversight in March http://www.acainternational.org/governmentaffairs-house-and-senate-committees-to-discuss-fcc-oversight-in-march-38470.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-and-senate-committees-to-discuss-fcc-oversight-in-march-38470.aspx Mon, 29 Feb 2016 12:38:00 GMT Government Affairs ACA will attend both hearings for coverage on issues affecting members and the credit and collection industry. NEWS: Former CFPB General Counsel Meredith Fuchs Joins Capital One http://www.acainternational.org/news-former-cfpb-general-counsel-meredith-fuchs-joins-capital-one-38467.aspx?rssfeed=1 http://www.acainternational.org/news-former-cfpb-general-counsel-meredith-fuchs-joins-capital-one-38467.aspx Mon, 29 Feb 2016 12:01:00 GMT News Fuchs started at the Consumer Financial Protection Bureau when it opened its doors in 2011 and also served as acting deputy director last year. NEWS: National Recovery Solutions Announces Executive Changes http://www.acainternational.org/news-national-recovery-solutions-announces-executive-changes-38468.aspx?rssfeed=1 http://www.acainternational.org/news-national-recovery-solutions-announces-executive-changes-38468.aspx Mon, 29 Feb 2016 11:01:00 GMT News The ACA member company welcomes new leaders for sales, business development and product management. NEWS: Caine & Weiner Announces Internal Role Changes http://www.acainternational.org/news-caine-weiner-announces-internal-role-changes-38463.aspx?rssfeed=1 http://www.acainternational.org/news-caine-weiner-announces-internal-role-changes-38463.aspx Mon, 29 Feb 2016 09:00:00 GMT News The ACA member company has new roles for its management team and recently hired a marketing manager. GOVERNMENT AFFAIRS: Legislation for Medical Debt Relief Introduced in Senate and House http://www.acainternational.org/governmentaffairs-legislation-for-medical-debt-relief-introduced-in-senate-and-house-38465.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-legislation-for-medical-debt-relief-introduced-in-senate-and-house-38465.aspx Fri, 26 Feb 2016 12:27:00 GMT Government Affairs The legislation would create permanent requirements for a 180-day waiting period before medical debts are documented with credit reporting agencies. NEWS: ACA Education Foundation Accepting Applications for 2016 Loomer-Mortenson Scholarships http://www.acainternational.org/news-aca-education-foundation-accepting-applications-for-2016-loomer-mortenson-scholarships-38461.aspx?rssfeed=1 http://www.acainternational.org/news-aca-education-foundation-accepting-applications-for-2016-loomer-mortenson-scholarships-38461.aspx Fri, 26 Feb 2016 08:36:00 GMT News The ACA International Education Foundation will give $18,000 in scholarships to a total of 12 students for the first time. NEWS: Collection Bureau of the Hudson Valley, Inc. Achieves PPMS Certification http://www.acainternational.org/news-collection-bureau-of-the-hudson-valley-inc-achieves-ppms-certification-38462.aspx?rssfeed=1 http://www.acainternational.org/news-collection-bureau-of-the-hudson-valley-inc-achieves-ppms-certification-38462.aspx Fri, 26 Feb 2016 08:00:00 GMT News The ACA International member company in Newburgh, N.Y. earned the collection industry’s premier agency certification. GOVERNMENT AFFAIRS: FCC Distributes Rule Internally on Use of Autodialers by Agencies Collecting on Federal Loans http://www.acainternational.org/governmentaffairs-fcc-distributes-rule-internally-on-use-of-autodialers-by-agencies-collecting-on-federal-loans-38456.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-fcc-distributes-rule-internally-on-use-of-autodialers-by-agencies-collecting-on-federal-loans-38456.aspx Thu, 25 Feb 2016 14:01:00 GMT Government Affairs The rule would be a middle ground between stricter FCC rules on autodialers set last year, which ACA is challenging in a lawsuit, and use of the technology by federal student and mortgage loan servicers. NEWS: NRSC Executive Director will speak at Washington Insights http://www.acainternational.org/news-nrsc-executive-director-will-speak-at-washington-insights-38452.aspx?rssfeed=1 http://www.acainternational.org/news-nrsc-executive-director-will-speak-at-washington-insights-38452.aspx Thu, 25 Feb 2016 10:35:00 GMT News Ward Baker is a former campaign manager and liaison serving as executive director of the NRSC since 2014. NEWS: Navient Honors Employee for Job Excellence and Helping Others http://www.acainternational.org/news-navient-honors-employee-for-job-excellence-and-helping-others-38451.aspx?rssfeed=1 http://www.acainternational.org/news-navient-honors-employee-for-job-excellence-and-helping-others-38451.aspx Thu, 25 Feb 2016 10:00:00 GMT News Jennifer Covert is a community volunteer and leader at Pioneer Credit Recovery, a subsidiary of Navient. CREDITORS: New York Fed: Consumers Experience Increasing Debt with Age http://www.acainternational.org/creditors-new-york-fed-consumers-experience-increasing-debt-with-age-38446.aspx?rssfeed=1 http://www.acainternational.org/creditors-new-york-fed-consumers-experience-increasing-debt-with-age-38446.aspx Wed, 24 Feb 2016 13:37:00 GMT Creditors Millennials’ aggregate debt from 2003-2015 is declining compared to consumers ages 50-80 as a result of the aging population and change in the amount of debt per borrower as they age.