Credit and Collection Industry News - ACA International http://www.acainternational.org ACA International - An international trade association of credit and collection professionals. en-us Tue, 01 Sep 2015 04:00:00 GMT GOVERNMENT COLLECTIONS: Federal Student Aid Releases Best Practices for Student Loan Servicers http://www.acainternational.org/governmentmarket-federal-student-aid-releases-best-practices-for-student-loan-servicers-36755.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-federal-student-aid-releases-best-practices-for-student-loan-servicers-36755.aspx Tue, 01 Sep 2015 14:44:00 GMT Government Collections The best practices, part of the Obama administration’s Student Aid Bill of Rights, focus on performance-based contracting to better ensure that student loan servicers help borrowers make affordable monthly payments as well as defaults and delinquency. NEWS: From Collector: Compliance with the FDCPA for First-Party Debt Collectors http://www.acainternational.org/news-from-collector-compliance-with-the-fdcpa-for-first-party-debt-collectors-36739.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-compliance-with-the-fdcpa-for-first-party-debt-collectors-36739.aspx Tue, 01 Sep 2015 10:00:00 GMT News The CFPB is addressing first-party debt collection practices through its authority under the Consumer Financial Protection Act. July’s issue of ACA International’s Collector magazine features a report on how creditors need to update their compliance management systems to follow the standards of the Fair Debt Collection Practices Act in response to the CFPB’s enforcement actions. CFPB: ACA Submits Comments in Response to the CFPB’s RFI on Complaint Data Normalization http://www.acainternational.org/cfpbarticle-aca-submits-comments-in-response-to-the-cfpbs-rfi-on-complaint-data-normalization-36735.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-aca-submits-comments-in-response-to-the-cfpbs-rfi-on-complaint-data-normalization-36735.aspx Tue, 01 Sep 2015 06:00:00 GMT CFPB ACA describes how important it is to place raw complaint data into meaningful context and urges the CFPB to develop and implement fair and transparent metrics to normalize the debt collection data it publicly makes available on the consumer complaint database. NEWS: ConServe Supports American Diabetes Association’s Walk to Stop Diabetes Campaign http://www.acainternational.org/news-conserve-supports-american-diabetes-associations-walk-to-stop-diabetes-campaign-36726.aspx?rssfeed=1 http://www.acainternational.org/news-conserve-supports-american-diabetes-associations-walk-to-stop-diabetes-campaign-36726.aspx Tue, 01 Sep 2015 05:30:00 GMT News The ACA member company is one of the sponsors of the Rochester, N.Y. Walk to Stop Diabetes scheduled in October. HEALTHCARE COLLECTIONS: CMS Selects ICD-10 Ombudsman http://www.acainternational.org/healthcaremarket-cms-selects-icd-10-ombudsman-36734.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-cms-selects-icd-10-ombudsman-36734.aspx Mon, 31 Aug 2015 13:13:00 GMT Healthcare Collections William Rogers will be a resource for healthcare providers with additional concerns about the transition to the updated medical coding system on Oct. 1. NEWS: ACA International Weighs in on FCC TCPA Ruling and Medical Collections http://www.acainternational.org/news-aca-international-weighs-in-on-fcc-tcpa-ruling-and-medical-collections-36733.aspx?rssfeed=1 http://www.acainternational.org/news-aca-international-weighs-in-on-fcc-tcpa-ruling-and-medical-collections-36733.aspx Mon, 31 Aug 2015 10:20:00 GMT News General Counsel and Vice President Robert Föehl, as well as representatives of ACA member companies Frost-Arnett Company and Parallon Business Solutions, discuss the impact of the FCC’s TCPA ruling in a report by Modern Healthcare. NEWS: State Collection Service Receives Recognition for Recent Growth http://www.acainternational.org/news-state-collection-service-receives-recognition-for-recent-growth-36732.aspx?rssfeed=1 http://www.acainternational.org/news-state-collection-service-receives-recognition-for-recent-growth-36732.aspx Mon, 31 Aug 2015 09:59:00 GMT News The ACA International member company is one of the 5,000 fastest-growing companies in the U.S. this year. NEWS: ACA Member Company PMAB LLC Supports Charity Golf Tournament http://www.acainternational.org/news-aca-member-company-pmab-llc-supports-charity-golf-tournament-36725.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-company-pmab-llc-supports-charity-golf-tournament-36725.aspx Mon, 31 Aug 2015 09:00:00 GMT News Proceeds from the tournament, sponsored by PMAB’s parent company Med A/Rx, went to Levine Children’s Hospital in North Carolina. GOVERNMENT COLLECTIONS: Audit Finds Flaws in Department of Education Plan for Student Loan Management Company http://www.acainternational.org/governmentmarket-audit-finds-flaws-in-department-of-education-plan-for-student-loan-management-company-36729.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-audit-finds-flaws-in-department-of-education-plan-for-student-loan-management-company-36729.aspx Fri, 28 Aug 2015 11:25:00 GMT Government Collections The Department of Education’s Office of the Inspector General issued a detailed report on accountability failures related to a contract with Xerox to correct problems in Ed’s Debt Management Collection System. NEWS: Federal Trade Commission: Self-Regulation Fosters Compliance and Fair Competition http://www.acainternational.org/news-federal-trade-commission-self-regulation-fosters-compliance-and-fair-competition-36728.aspx?rssfeed=1 http://www.acainternational.org/news-federal-trade-commission-self-regulation-fosters-compliance-and-fair-competition-36728.aspx Fri, 28 Aug 2015 08:51:00 GMT News A new FTC blog makes the case that self-regulation in debt buying and other industries takes buy-in from businesses and widespread support. NEWS: The CMI Group Completes Annual School Supply Drive http://www.acainternational.org/news-the-cmi-group-completes-annual-school-supply-drive-36724.aspx?rssfeed=1 http://www.acainternational.org/news-the-cmi-group-completes-annual-school-supply-drive-36724.aspx Fri, 28 Aug 2015 08:00:00 GMT News The ACA member company also recently participated in a golf tournament to support local students and sponsored items in an auction for Big Brothers Big Sisters. GOVERNMENT AFFAIRS: ACA, FTC Want Your Questions for Dallas Debt Collection Dialogue http://www.acainternational.org/governmentaffairs-aca-ftc-want-your-questions-for-dallas-debt-collection-dialogue-36720.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-aca-ftc-want-your-questions-for-dallas-debt-collection-dialogue-36720.aspx Thu, 27 Aug 2015 14:13:00 GMT Government Affairs The FTC is encouraging debt collection professionals to participate after receiving feedback about the inaugural Debt Collection Dialogue in June in Buffalo, N.Y. NEWS: ACA Updates SearchPoint Documents with Requirements in Illinois http://www.acainternational.org/news-aca-updates-searchpoint-documents-with-requirements-in-illinois-36722.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-with-requirements-in-illinois-36722.aspx Thu, 27 Aug 2015 13:45:00 GMT News ACA International has updated ACA SearchPoint documents with information on amended Illinois licensing requirements. CREDITORS: New York Fed Economic Snapshot: Consumer Spending Rebounds After Weak First Quarter http://www.acainternational.org/creditors-new-york-fed-economic-snapshot-consumer-spending-rebounds-after-weak-first-quarter-36719.aspx?rssfeed=1 http://www.acainternational.org/creditors-new-york-fed-economic-snapshot-consumer-spending-rebounds-after-weak-first-quarter-36719.aspx Thu, 27 Aug 2015 13:33:00 GMT Creditors The report on trends in consumer confidence also shows solid payroll growth and signs of future improvement in the housing market. NEWS: ACA International’s 2015 Fall Forum & Expo Announces Agenda for the Industry’s Premier Fall Event http://www.acainternational.org/news-aca-internationals-2015-fall-forum-expo-announces-agenda-for-the-industrys-premier-fall-event-36718.aspx?rssfeed=1 http://www.acainternational.org/news-aca-internationals-2015-fall-forum-expo-announces-agenda-for-the-industrys-premier-fall-event-36718.aspx Thu, 27 Aug 2015 09:32:00 GMT News Join ACA in Chicago for more than 30 seminars featuring the latest insights and trends for debt collection professionals. NEWS: Navient Discloses CFPB Notification http://www.acainternational.org/news-navient-discloses-cfpb-notification-36706.aspx?rssfeed=1 http://www.acainternational.org/news-navient-discloses-cfpb-notification-36706.aspx Wed, 26 Aug 2015 13:04:00 GMT News The company says it is committed to resolving any of the CFPB’s potential concerns and continuing to serve customers and clients through student loan servicing. GOVERNMENT AFFAIRS: Court Upholds Decision on Authority of FTC in Data Security Cases http://www.acainternational.org/governmentaffairs-court-upholds-decision-on-authority-of-ftc-in-data-security-cases-36707.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-court-upholds-decision-on-authority-of-ftc-in-data-security-cases-36707.aspx Wed, 26 Aug 2015 13:01:00 GMT Government Affairs The Federal Trade Commission enforcement holds companies accountable for protecting consumers’ privacy and data security under the FTC Act. GOVERNMENT AFFAIRS: Capitol One is Not a Debt Collector, Circuit Court Affirms http://www.acainternational.org/governmentaffairs-capitol-one-is-not-a-debt-collector-circuit-court-affirms-36705.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-capitol-one-is-not-a-debt-collector-circuit-court-affirms-36705.aspx Wed, 26 Aug 2015 11:26:00 GMT Government Affairs The 11th Circuit Court of Appeals ruled that a company is a debt collector under the FDCPA if debt collection is its “principal purpose” of business. CFPB: Consumers’ Credit Reporting Complaints Increase http://www.acainternational.org/cfpbarticle-consumers-credit-reporting-complaints-increase-36704.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-consumers-credit-reporting-complaints-increase-36704.aspx Wed, 26 Aug 2015 10:25:00 GMT CFPB Data in the Consumer Financial Protection Bureau’s monthly complaint report shows an uptick on credit reporting complaints; and while complaints about debt collection continue, agencies resolve a majority of complaints amicably. REPORTERS: New Call Intervention App Supported by the FTC Could Harm Legitimate Businesses and Prevent Consumers from Receiving Important Information http://www.acainternational.org/reporters-new-call-intervention-app-supported-by-the-ftc-could-harm-legitimate-businesses-and-prevent-consumers-from-receiving-important-information-36699.aspx?rssfeed=1 http://www.acainternational.org/reporters-new-call-intervention-app-supported-by-the-ftc-could-harm-legitimate-businesses-and-prevent-consumers-from-receiving-important-information-36699.aspx Wed, 26 Aug 2015 05:30:00 GMT Reporters The Federal Trade Commission is supporting a mobile application that reroutes some automated calls so that consumers cannot receive them. NEWS: New Call Intervention App Supported by the FTC Could Harm Legitimate Businesses and Prevent Consumers from Receiving Important Information http://www.acainternational.org/news-new-call-intervention-app-supported-by-the-ftc-could-harm-legitimate-businesses-and-prevent-consumers-from-receiving-important-information-36682.aspx?rssfeed=1 http://www.acainternational.org/news-new-call-intervention-app-supported-by-the-ftc-could-harm-legitimate-businesses-and-prevent-consumers-from-receiving-important-information-36682.aspx Wed, 26 Aug 2015 05:30:00 GMT News The Federal Trade Commission is supporting a mobile application that reroutes some automated calls so that consumers cannot receive them. NEWS: I.C. System Welcomes Vice President of Healthcare Services http://www.acainternational.org/news-ic-system-welcomes-vice-president-of-healthcare-services-36683.aspx?rssfeed=1 http://www.acainternational.org/news-ic-system-welcomes-vice-president-of-healthcare-services-36683.aspx Wed, 26 Aug 2015 05:00:00 GMT News Shawn Yates brings experience working with healthcare revenue cycle leaders to the ACA member company. CREDITORS: Reports from Borrowers and Lenders Show Differences in Credit Card, Student Loan Debt http://www.acainternational.org/creditors-reports-from-borrowers-and-lenders-show-differences-in-credit-card-student-loan-debt-36685.aspx?rssfeed=1 http://www.acainternational.org/creditors-reports-from-borrowers-and-lenders-show-differences-in-credit-card-student-loan-debt-36685.aspx Tue, 25 Aug 2015 11:35:00 GMT Creditors The Federal Reserve Bank of New York examines consumer debt in a comparative study of its Survey of Consumer Finances and Consumer Credit Panel survey of lenders. NEWS: From Collector: Winds of Change http://www.acainternational.org/news-from-collector-winds-of-change-36676.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-winds-of-change-36676.aspx Tue, 25 Aug 2015 11:00:00 GMT News July’s issue of ACA International’s newly-redesigned Collector magazine features a report on reforms to the consumer reporting process and applicable laws and regulations data furnishers need to consider. NEWS: New York Fed: Student Loan Delinquency Rates Double with Loans in Deferment and Forbearance http://www.acainternational.org/news-new-york-fed-student-loan-delinquency-rates-double-with-loans-in-deferment-and-forbearance-36681.aspx?rssfeed=1 http://www.acainternational.org/news-new-york-fed-student-loan-delinquency-rates-double-with-loans-in-deferment-and-forbearance-36681.aspx Tue, 25 Aug 2015 10:40:00 GMT News The Federal Reserve Bank of New York’s latest quarterly Household Debt and Credit Report, and other recent findings on student loan debt, show there may be more than meets the eye with student loan delinquency rates. NEWS: ACT Holdings, Inc. Recognized on List of America’s Fastest Growing Private Companies http://www.acainternational.org/news-act-holdings-inc-recognized-on-list-of-americas-fastest-growing-private-companies-36680.aspx?rssfeed=1 http://www.acainternational.org/news-act-holdings-inc-recognized-on-list-of-americas-fastest-growing-private-companies-36680.aspx Tue, 25 Aug 2015 10:27:00 GMT News The company is recognized by the national magazine for the ninth year. NEWS: Debt Collectors Help Alert Students to Identity Theft http://www.acainternational.org/news-debt-collectors-help-alert-students-to-identity-theft-36663.aspx?rssfeed=1 http://www.acainternational.org/news-debt-collectors-help-alert-students-to-identity-theft-36663.aspx Mon, 24 Aug 2015 13:00:00 GMT News An annual survey from Javelin Strategy & Research shows debt collectors play a role in notifying students about identity fraud. HEALTHCARE COLLECTIONS: Poll: Prescription Drug Costs Create Financial Burden for Low-Income Consumers http://www.acainternational.org/healthcaremarket-poll-prescription-drug-costs-create-financial-burden-for-low-income-consumers-36662.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-poll-prescription-drug-costs-create-financial-burden-for-low-income-consumers-36662.aspx Mon, 24 Aug 2015 11:56:00 GMT Healthcare Collections The August Health Tracking Poll from the Kaiser Family Foundation shows the public continues to report the cost of prescription drugs is unreasonable, but views on affordability and financial burden vary - especially among those with health insurance. NEWS: ACA International Provides In-Depth Course on FDCPA http://www.acainternational.org/news-aca-international-provides-in-depth-course-on-fdcpa-36658.aspx?rssfeed=1 http://www.acainternational.org/news-aca-international-provides-in-depth-course-on-fdcpa-36658.aspx Mon, 24 Aug 2015 09:35:00 GMT News The Sept. 9 online training includes information to help credit and collection professionals stay up-to-date on the latest FDCPA case law on leaving messages, settlement offers and validation notices. CREDITORS: Consumer Credit Default Rates Stabilize in July http://www.acainternational.org/creditors-consumer-credit-default-rates-stabilize-in-july-36636.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-credit-default-rates-stabilize-in-july-36636.aspx Fri, 21 Aug 2015 10:27:00 GMT Creditors Data from the S&P/Experian Consumer Credit Default Indices shows auto loan defaults increased while bank card defaults declined from June. The rates reflect improvements in GDP growth and the unemployment rate. GOVERNMENT COLLECTIONS: New Data Shows Popularity of Income-Driven Repayment Plans with Student Loan Borrowers http://www.acainternational.org/governmentmarket-new-data-shows-popularity-of-income-driven-repayment-plans-with-student-loan-borrowers-36635.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-new-data-shows-popularity-of-income-driven-repayment-plans-with-student-loan-borrowers-36635.aspx Fri, 21 Aug 2015 10:24:00 GMT Government Collections As the CFPB prepares to ask debt collection agencies about their practices surrounding income-driven repayment plans, U.S. Department of Education data shows that enrollment in these programs is growing. NEWS: FTC to Host Data Security Conference for Business Startups and Developers http://www.acainternational.org/news-ftc-to-host-data-security-conference-for-business-startups-and-developers-36634.aspx?rssfeed=1 http://www.acainternational.org/news-ftc-to-host-data-security-conference-for-business-startups-and-developers-36634.aspx Fri, 21 Aug 2015 09:25:00 GMT News Data security is essential for companies of all sizes and is important for credit and collection industry professionals to incorporate into their business operations. NEWS: Uptick in Year-to-Date FDCPA Consumer Litigation Cases Continues http://www.acainternational.org/news-uptick-in-year-to-date-fdcpa-consumer-litigation-cases-continues-36604.aspx?rssfeed=1 http://www.acainternational.org/news-uptick-in-year-to-date-fdcpa-consumer-litigation-cases-continues-36604.aspx Thu, 20 Aug 2015 12:25:00 GMT News Fair Credit Reporting Act cases also increased in the last month and year-to-date, while Telephone Consumer Protection Act litigation continues to decline. NEWS: CBE Companies Donates to Big Brothers Big Sisters of Northeast Iowa http://www.acainternational.org/news-cbe-companies-donates-to-big-brothers-big-sisters-of-northeast-iowa-36605.aspx?rssfeed=1 http://www.acainternational.org/news-cbe-companies-donates-to-big-brothers-big-sisters-of-northeast-iowa-36605.aspx Thu, 20 Aug 2015 11:59:00 GMT News The ACA member company’s Casual for a Cause program continues to grow. NEWS: Springstone Financial Settles with Consumer Financial Protection Bureau http://www.acainternational.org/news-springstone-financial-settles-with-consumer-financial-protection-bureau-36601.aspx?rssfeed=1 http://www.acainternational.org/news-springstone-financial-settles-with-consumer-financial-protection-bureau-36601.aspx Thu, 20 Aug 2015 10:12:00 GMT News The Lending Club subsidiary will pay consumers restitution of $700,000 as a result of alleged charges on a deferred interest product. GOVERNMENT COLLECTIONS: CFPB Seeks Student Loan Servicers’ Input on Federal Loan Repayment Plans http://www.acainternational.org/governmentmarket-cfpb-seeks-student-loan-servicers-input-on-federal-loan-repayment-plans-36617.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-cfpb-seeks-student-loan-servicers-input-on-federal-loan-repayment-plans-36617.aspx Thu, 20 Aug 2015 10:00:00 GMT Government Collections The CFPB and other federal agencies are evaluating options to improve the student loan repayment process, including how student loan servicers provide information to borrowers to help them stay on track with their loans. CFPB: CFPB Seeks Student Loan Servicers’ Input on Federal Loan Repayment Plans http://www.acainternational.org/cfpbarticle-cfpb-seeks-student-loan-servicers-input-on-federal-loan-repayment-plans-36593.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-seeks-student-loan-servicers-input-on-federal-loan-repayment-plans-36593.aspx Thu, 20 Aug 2015 09:55:00 GMT CFPB The CFPB and other federal agencies are evaluating options to improve the student loan repayment process, including how student loan servicers provide information to borrowers to help them stay on track with their loans. NEWS: Registration Open for Northeast Debt Collection Expo, Oct. 1-3 http://www.acainternational.org/news-registration-open-for-northeast-debt-collection-expo-oct-1-3-36584.aspx?rssfeed=1 http://www.acainternational.org/news-registration-open-for-northeast-debt-collection-expo-oct-1-3-36584.aspx Thu, 20 Aug 2015 09:49:00 GMT News The event brings together credit and collection professionals from 11 states for educational and networking opportunities. GOVERNMENT AFFAIRS: ACA Leadership Discusses FCC Lawsuit at Credit Grantor Summit http://www.acainternational.org/governmentaffairs-aca-leadership-discusses-fcc-lawsuit-at-credit-grantor-summit-36558.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-aca-leadership-discusses-fcc-lawsuit-at-credit-grantor-summit-36558.aspx Wed, 19 Aug 2015 13:50:00 GMT Government Affairs ACA International has submitted a petition for review of the FCC’s new TCPA rules with the D.C. Circuit Court of Appeals. NEWS: Mortgage Delinquency and Foreclosure Rates Reach Lowest Levels Since 2007 http://www.acainternational.org/news-mortgage-delinquency-and-foreclosure-rates-reach-lowest-levels-since-2007-36556.aspx?rssfeed=1 http://www.acainternational.org/news-mortgage-delinquency-and-foreclosure-rates-reach-lowest-levels-since-2007-36556.aspx Wed, 19 Aug 2015 13:00:00 GMT News The Mortgage Bankers Association survey on national delinquencies shows almost every state in the U.S. has a declining inventory of foreclosed properties, and longer-term serious delinquencies are also declining. GOVERNMENT AFFAIRS: Collection Agency Act Amended in Illinois http://www.acainternational.org/governmentaffairs-collection-agency-act-amended-in-illinois-36557.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-collection-agency-act-amended-in-illinois-36557.aspx Wed, 19 Aug 2015 12:37:00 GMT Government Affairs Illinois has eliminated specific language about debt collectors, while increasing the maximum civil penalty for unlicensed practices and extending the law for another 10 years. NEWS: ACA Member Credit Adjustments Inc. Pledges Early Support for ARMing Heroes’ Annual Drive http://www.acainternational.org/news-aca-member-credit-adjustments-inc-pledges-early-support-for-arming-heroes-annual-drive-36555.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-credit-adjustments-inc-pledges-early-support-for-arming-heroes-annual-drive-36555.aspx Wed, 19 Aug 2015 11:00:00 GMT News The sixth annual No Debts for Charity drive starts soon, and some companies are getting a head start on support for the program to help military veterans. NEWS: From Collector: Don’t Take the Bait http://www.acainternational.org/news-from-collector-dont-take-the-bait-36553.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-dont-take-the-bait-36553.aspx Tue, 18 Aug 2015 12:59:00 GMT News July’s issue of ACA International’s newly-redesigned Collector magazine features a report on consumers’ use of call baiting and how collectors can avoid the trap. NEWS: Delta Outsource Group, Inc. Hires Industry Veteran http://www.acainternational.org/news-delta-outsource-group-inc-hires-industry-veteran-36545.aspx?rssfeed=1 http://www.acainternational.org/news-delta-outsource-group-inc-hires-industry-veteran-36545.aspx Tue, 18 Aug 2015 11:00:00 GMT News Jeff Marshall joins the ACA International member company as director of employee development. CFPB: George Mason University Professors Find Flaws in CFPB Arbitration Study http://www.acainternational.org/cfpbarticle-george-mason-university-professors-find-flaws-in-cfpb-arbitration-study-36543.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-george-mason-university-professors-find-flaws-in-cfpb-arbitration-study-36543.aspx Tue, 18 Aug 2015 09:43:00 GMT CFPB The professors find that the CFPB’s comparison of arbitration and class action cases has methodological flaws and class action settlements involving debt collection cases should not have been included in the arbitration study. GOVERNMENT AFFAIRS: More Groups Want To Be Part of ACA’s TCPA Lawsuit Against FCC http://www.acainternational.org/governmentaffairs-more-groups-want-to-be-part-of-acas-tcpa-lawsuit-against-fcc-36544.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-more-groups-want-to-be-part-of-acas-tcpa-lawsuit-against-fcc-36544.aspx Mon, 17 Aug 2015 15:06:00 GMT Government Affairs Two national research associations move to intervene in litigation challenging the FCC’s TCPA ruling. GOVERNMENT AFFAIRS: FTC Commission Joshua D. Wright Announces Resignation http://www.acainternational.org/governmentaffairs-ftc-commission-joshua-d-wright-announces-resignation-36542.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-ftc-commission-joshua-d-wright-announces-resignation-36542.aspx Mon, 17 Aug 2015 12:53:00 GMT Government Affairs Wright is returning to George Mason University as a professor of law. NEWS: National Recovery Solutions Hosts Eighth Annual Charity Classic Golf Tournament http://www.acainternational.org/news-national-recovery-solutions-hosts-eighth-annual-charity-classic-golf-tournament-36541.aspx?rssfeed=1 http://www.acainternational.org/news-national-recovery-solutions-hosts-eighth-annual-charity-classic-golf-tournament-36541.aspx Mon, 17 Aug 2015 11:52:00 GMT News Proceeds from the ACA International member company’s tournament support Make-A-Wish Western New York, local organization Mikey’s Way and several other charities. GOVERNMENT AFFAIRS: New Jersey Senate Passes Bill Regulating Debt Collection from Victims of Identity Theft http://www.acainternational.org/governmentaffairs-new-jersey-senate-passes-bill-regulating-debt-collection-from-victims-of-identity-theft-36518.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-new-jersey-senate-passes-bill-regulating-debt-collection-from-victims-of-identity-theft-36518.aspx Fri, 14 Aug 2015 09:46:00 GMT Government Affairs The bill allows consumers 45 days after they are contacted by a debt collector to submit written notice that they are victims of identity theft. NEWS: ConServe Recognized on List of America’s Fastest Growing Private Companies http://www.acainternational.org/news-conserve-recognized-on-list-of-americas-fastest-growing-private-companies-36516.aspx?rssfeed=1 http://www.acainternational.org/news-conserve-recognized-on-list-of-americas-fastest-growing-private-companies-36516.aspx Fri, 14 Aug 2015 07:32:00 GMT News The ACA member company is part of 5,000 private companies ranked by Inc. magazine. CFPB: CFPB Investigates Lending Practices at World Acceptance Corporation http://www.acainternational.org/cfpbarticle-cfpb-investigates-lending-practices-at-world-acceptance-corporation-36515.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-investigates-lending-practices-at-world-acceptance-corporation-36515.aspx Thu, 13 Aug 2015 14:00:00 GMT CFPB The company’s filing with the U.S. Securities and Exchange Commission details its response to the bureau’s investigation to determine any violations of consumer financial laws. NEWS: Household Debt Balances Remain Flat in 2015 http://www.acainternational.org/news-household-debt-balances-remain-flat-in-2015-36513.aspx?rssfeed=1 http://www.acainternational.org/news-household-debt-balances-remain-flat-in-2015-36513.aspx Thu, 13 Aug 2015 13:20:00 GMT News The New York Federal Reserve second quarter household debt report shows total debt increased $2 billion from the first quarter. Auto loan increases influenced most of the nonhousing debt balances, followed by a jump in credit card balances. HEALTHCARE COLLECTIONS: Uninsured Rates Continue to Decline Throughout U.S. http://www.acainternational.org/healthcaremarket-uninsured-rates-continue-to-decline-throughout-us-36512.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-uninsured-rates-continue-to-decline-throughout-us-36512.aspx Thu, 13 Aug 2015 11:11:00 GMT Healthcare Collections The decline means access to care is improving, but there are still some concerns about affordability of healthcare expenses. CREDITORS: Survey: Consumers Delay Savings and Retirement to Support Family http://www.acainternational.org/creditors-survey-consumers-delay-savings-and-retirement-to-support-family-36511.aspx?rssfeed=1 http://www.acainternational.org/creditors-survey-consumers-delay-savings-and-retirement-to-support-family-36511.aspx Thu, 13 Aug 2015 10:44:00 GMT Creditors Consumers across different generations are dedicating their own money to help a parent or adult child while delaying financial milestones and paying off their own debt, according to a survey from TD Ameritrade. CFPB: CFPB, FDIC and OCC Issue Fines Against Citizens Bank http://www.acainternational.org/cfpbarticle-cfpb-fdic-and-occ-issue-fines-against-citizens-bank-36509.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-fdic-and-occ-issue-fines-against-citizens-bank-36509.aspx Wed, 12 Aug 2015 13:32:00 GMT CFPB The regulators report that bank deposits did not match money transferred to accounts by consumers. Citizens Bank said it is working with regulators on providing appropriate redress. GOVERNMENT AFFAIRS: FTC is Taking Questions in Advance of its Upcoming Debt Collection Dialogue http://www.acainternational.org/governmentaffairs-ftc-is-taking-questions-in-advance-of-its-upcoming-debt-collection-dialogue-36506.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-ftc-is-taking-questions-in-advance-of-its-upcoming-debt-collection-dialogue-36506.aspx Wed, 12 Aug 2015 12:30:00 GMT Government Affairs The second event of its kind by the FTC will allow for questions about how regulatory enforcement actions are investigated and pursued. NEWS: FCC Announces Workshop on Robocalls and Caller ID Spoofing http://www.acainternational.org/news-fcc-announces-workshop-on-robocalls-and-caller-id-spoofing-36508.aspx?rssfeed=1 http://www.acainternational.org/news-fcc-announces-workshop-on-robocalls-and-caller-id-spoofing-36508.aspx Wed, 12 Aug 2015 12:05:00 GMT News The workshop will include participants representing service providers, consumer groups and others. NEWS: ACA International Affiliate Member IS Partners Joins Make-A-Wish Walk http://www.acainternational.org/news-aca-international-affiliate-member-is-partners-joins-make-a-wish-walk-36507.aspx?rssfeed=1 http://www.acainternational.org/news-aca-international-affiliate-member-is-partners-joins-make-a-wish-walk-36507.aspx Wed, 12 Aug 2015 11:33:00 GMT News The company is seeking donations for the event in October that will help wishes come true for children with life-threatening medical conditions. NEWS: Serious Delinquency Rate for Single-Family Mortgages Reaches Record Low http://www.acainternational.org/news-serious-delinquency-rate-for-single-family-mortgages-reaches-record-low-36505.aspx?rssfeed=1 http://www.acainternational.org/news-serious-delinquency-rate-for-single-family-mortgages-reaches-record-low-36505.aspx Wed, 12 Aug 2015 10:55:00 GMT News Fannie Mae data shows the rate in June is the lowest since 2008, but the pace of its improvement has slowed. NEWS: California Association of Collectors Opens Registration for Annual Conference & Expo http://www.acainternational.org/news-california-association-of-collectors-opens-registration-for-annual-conference-expo-36504.aspx?rssfeed=1 http://www.acainternational.org/news-california-association-of-collectors-opens-registration-for-annual-conference-expo-36504.aspx Wed, 12 Aug 2015 08:00:00 GMT News The California Unit is planning comprehensive seminars for collection professionals, legislative presentations on the latest laws impacting the state and industry as well as a vendor expo in October. NEWS: ICYMI: Philadelphia Fed Research Shows Impact of Student Loan Debt on Small Business Formation http://www.acainternational.org/news-icymi-philadelphia-fed-research-shows-impact-of-student-loan-debt-on-small-business-formation-36501.aspx?rssfeed=1 http://www.acainternational.org/news-icymi-philadelphia-fed-research-shows-impact-of-student-loan-debt-on-small-business-formation-36501.aspx Tue, 11 Aug 2015 11:12:00 GMT News Small businesses are facing a significant roadblock to starting up in the U.S. economy. NEWS: Report: Millennials Are Still Living at Home Despite Economic Recovery http://www.acainternational.org/news-report-millennials-are-still-living-at-home-despite-economic-recovery-36500.aspx?rssfeed=1 http://www.acainternational.org/news-report-millennials-are-still-living-at-home-despite-economic-recovery-36500.aspx Tue, 11 Aug 2015 10:58:00 GMT News Pew Research Center’s review of U.S. Census Bureau data shows several factors influence Millennials’ decision to live with family. NEWS: Is Your Agency Giving Back to the Community? ACA International Wants to Hear from You http://www.acainternational.org/news-is-your-agency-giving-back-to-the-community-aca-international-wants-to-hear-from-you-36499.aspx?rssfeed=1 http://www.acainternational.org/news-is-your-agency-giving-back-to-the-community-aca-international-wants-to-hear-from-you-36499.aspx Tue, 11 Aug 2015 10:08:00 GMT News ACA International members do a lot to help their local communities—through food drives, fundraisers and more. We want to help spread the word about these efforts in ACA Daily and Collector magazine. NEWS: Survey: Consumers Report Expectations for Slower Growth in Household Spending http://www.acainternational.org/news-survey-consumers-report-expectations-for-slower-growth-in-household-spending-36502.aspx?rssfeed=1 http://www.acainternational.org/news-survey-consumers-report-expectations-for-slower-growth-in-household-spending-36502.aspx Tue, 11 Aug 2015 09:00:00 GMT News The Federal Reserve Bank of New York’s findings from consumers also show a slight decrease in household income growth expectations. GOVERNMENT AFFAIRS: Debt Collection Agencies Enter Fray Against FCC http://www.acainternational.org/governmentaffairs-debt-collection-agencies-enter-fray-against-fcc-36497.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-debt-collection-agencies-enter-fray-against-fcc-36497.aspx Mon, 10 Aug 2015 15:00:00 GMT Government Affairs Four ACA International company members move to intervene in support of the association’s lawsuit seeking judicial review of the FCC’s TCPA ruling. NEWS: Nationwide Credit Corporation Hosts Tour with ACA Team Members http://www.acainternational.org/news-nationwide-credit-corporation-hosts-tour-with-aca-team-members-36495.aspx?rssfeed=1 http://www.acainternational.org/news-nationwide-credit-corporation-hosts-tour-with-aca-team-members-36495.aspx Mon, 10 Aug 2015 11:00:00 GMT News The member company discussed critical issues facing the industry with staff from ACA’s office in Washington, D.C. NEWS: June Consumer Borrowing Surpasses Economists’ Predictions http://www.acainternational.org/news-june-consumer-borrowing-surpasses-economists-predictions-36496.aspx?rssfeed=1 http://www.acainternational.org/news-june-consumer-borrowing-surpasses-economists-predictions-36496.aspx Mon, 10 Aug 2015 10:25:00 GMT News The Federal Reserve’s latest consumer credit report shows an increase in consumer borrowing influenced in part by higher credit card balances in June. GOVERNMENT COLLECTIONS: Senators Introduce Partisan Bill to Improve Quality of College Education http://www.acainternational.org/governmentmarket-senators-introduce-partisan-bill-to-improve-quality-of-college-education-36619.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-senators-introduce-partisan-bill-to-improve-quality-of-college-education-36619.aspx Fri, 07 Aug 2015 11:05:00 GMT Government Collections The bill includes a formula to address default rates, student loan debt and program improvements at colleges. GOVERNMENT AFFAIRS: Senators Introduce Bipartisan Bill to Improve Quality of College Education http://www.acainternational.org/governmentaffairs-senators-introduce-bipartisan-bill-to-improve-quality-of-college-education-36492.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-senators-introduce-bipartisan-bill-to-improve-quality-of-college-education-36492.aspx Fri, 07 Aug 2015 11:00:00 GMT Government Affairs The bill includes a formula to address default rates, student loan debt and program improvements at colleges. CFPB: Mortgage Lender Receives Stay Against Fine Issued by CFPB http://www.acainternational.org/cfpbarticle-mortgage-lender-receives-stay-against-fine-issued-by-cfpb-36491.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-mortgage-lender-receives-stay-against-fine-issued-by-cfpb-36491.aspx Fri, 07 Aug 2015 10:40:00 GMT CFPB A Washington, D.C., district court has halted the fine while an appeal of an enforcement action by the Bureau continues. GOVERNMENT AFFAIRS: Update: CAC Grassroots Campaign Reaches 73 percent of the State Assembly http://www.acainternational.org/governmentaffairs-update-cac-grassroots-campaign-reaches-73-percent-of-the-state-assembly-36488.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-update-cac-grassroots-campaign-reaches-73-percent-of-the-state-assembly-36488.aspx Fri, 07 Aug 2015 08:00:00 GMT Government Affairs The California Association of Collectors and ACA International have an email available for members to easily forward a letter to their state legislator urging them to vote against a wage garnishment bill. NEWS: Financial Credit Network Gives Back through Project Hope http://www.acainternational.org/news-financial-credit-network-gives-back-through-project-hope-36489.aspx?rssfeed=1 http://www.acainternational.org/news-financial-credit-network-gives-back-through-project-hope-36489.aspx Fri, 07 Aug 2015 07:30:00 GMT News ACA member company develops program to encourage employees to volunteer in their community. GOVERNMENT AFFAIRS: ACA Joins FTC Debt Collection Dialogue in Dallas http://www.acainternational.org/governmentaffairs-aca-joins-ftc-debt-collection-dialogue-in-dallas-36483.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-aca-joins-ftc-debt-collection-dialogue-in-dallas-36483.aspx Thu, 06 Aug 2015 14:08:00 GMT Government Affairs The second event hosted by the FTC will focus on enforcement actions and compliance issues and include two moderated panels with speakers from ACA. NEWS: ACA SearchPoint Update http://www.acainternational.org/news-aca-searchpoint-update-36481.aspx?rssfeed=1 http://www.acainternational.org/news-aca-searchpoint-update-36481.aspx Thu, 06 Aug 2015 09:00:00 GMT News The Oregon law in the Doctrine of Necessaries has changed. NEWS: Obituary: Sylvia Oline Erickson http://www.acainternational.org/news-obituary-sylvia-oline-erickson-36482.aspx?rssfeed=1 http://www.acainternational.org/news-obituary-sylvia-oline-erickson-36482.aspx Thu, 06 Aug 2015 08:56:00 GMT News Erickson and her husband ACA past president James K. Erickson, were loyal supporters of ACA International. NEWS: ACA Releases New TCPA SearchPoint Documents http://www.acainternational.org/news-aca-releases-new-tcpa-searchpoint-documents-36477.aspx?rssfeed=1 http://www.acainternational.org/news-aca-releases-new-tcpa-searchpoint-documents-36477.aspx Wed, 05 Aug 2015 16:11:00 GMT News ACA’s Compliance Department released two new SearchPoint documents on the TCPA and the FCC’s 2015 ruling. NEWS: Contract Callers Welcomes Director of Sales http://www.acainternational.org/news-contract-callers-welcomes-director-of-sales-36476.aspx?rssfeed=1 http://www.acainternational.org/news-contract-callers-welcomes-director-of-sales-36476.aspx Wed, 05 Aug 2015 13:44:00 GMT News Matthew Kamish brings more than 20 years of experience to the Georgia-based ACA member company. CFPB: CFPB Files Lawsuit Against Canada-Based Payday Lender http://www.acainternational.org/cfpbarticle-cfpb-files-lawsuit-against-canada-based-payday-lender-36473.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-files-lawsuit-against-canada-based-payday-lender-36473.aspx Wed, 05 Aug 2015 13:32:00 GMT CFPB Subsidiaries of the payday lender are accused of violating the Dodd-Frank Wall Street Reform and Consumer Protection Act’s prohibition on unfair, deceptive, and abusive acts and practices by collecting on loans from consumers in the U.S. CFPB: CFPB Updates Plain Language Guidelines in Report for Consumers http://www.acainternational.org/cfpbarticle-cfpb-updates-plain-language-guidelines-in-report-for-consumers-36474.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-updates-plain-language-guidelines-in-report-for-consumers-36474.aspx Wed, 05 Aug 2015 13:00:00 GMT CFPB Plain language information from the Bureau is mostly focused on consumer rights and resources, but summaries of proposed or final consumer protection regulations it publishes are also available. CREDITORS: July Commercial Chapter 11 Filings Increase 77 Percent from 2014 http://www.acainternational.org/creditors-july-commercial-chapter-11-filings-increase-77-percent-from-2014-36475.aspx?rssfeed=1 http://www.acainternational.org/creditors-july-commercial-chapter-11-filings-increase-77-percent-from-2014-36475.aspx Wed, 05 Aug 2015 12:30:00 GMT Creditors Consumer filings declined 7 percent from last year, according to the American Bankruptcy Institute. NEWS: Consumer Spending Remains Overall Unchanged Since April http://www.acainternational.org/news-consumer-spending-remains-overall-unchanged-since-april-36471.aspx?rssfeed=1 http://www.acainternational.org/news-consumer-spending-remains-overall-unchanged-since-april-36471.aspx Tue, 04 Aug 2015 15:00:00 GMT News Gallup reports spending in July this year is slightly less than July 2014 and the trend isn’t abnormal for this time of year. NEWS: ACA Member Obituary: James H. Therrell IV http://www.acainternational.org/news-aca-member-obituary-james-h-therrell-iv-36469.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-obituary-james-h-therrell-iv-36469.aspx Tue, 04 Aug 2015 13:00:00 GMT News Therrell was a licensed attorney in many states and active member of ACA’s Members Attorney Program. NEWS: Gallup Agrees to Settlement for Alleged TCPA Violation http://www.acainternational.org/news-gallup-agrees-to-settlement-for-alleged-tcpa-violation-36468.aspx?rssfeed=1 http://www.acainternational.org/news-gallup-agrees-to-settlement-for-alleged-tcpa-violation-36468.aspx Tue, 04 Aug 2015 10:15:00 GMT News The class action lawsuit is based on allegations that Gallup made millions of automated calls to poll consumers on political and social issues. The FCC reaffirmed the TCPA’s protections against unwanted robocalls in its recent Declaratory Ruling and Order, which may also impact political calls in the future. CFPB: Report: Consumers Favor Overall CFPB Framework to Regulate Payday Lending http://www.acainternational.org/cfpbarticle-report-consumers-favor-overall-cfpb-framework-to-regulate-payday-lending-36467.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-report-consumers-favor-overall-cfpb-framework-to-regulate-payday-lending-36467.aspx Tue, 04 Aug 2015 09:11:00 GMT CFPB The Pew Charitable Trusts finds that a majority of consumers surveyed favor requirements such as lenders checking for borrowers’ ability to repay and smaller payments on short-term loans. CFPB: Inspector General Issues Recommendations for CFPB Complaint Database Security http://www.acainternational.org/cfpbarticle-inspector-general-issues-recommendations-for-cfpb-complaint-database-security-36459.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-inspector-general-issues-recommendations-for-cfpb-complaint-database-security-36459.aspx Mon, 03 Aug 2015 12:37:00 GMT CFPB The Bureau has agreed to the recommendations for the database established in June 2012. NEWS: Ohio Receivables Management Association Holds Annual Convention http://www.acainternational.org/news-ohio-receivables-management-association-holds-annual-convention-36463.aspx?rssfeed=1 http://www.acainternational.org/news-ohio-receivables-management-association-holds-annual-convention-36463.aspx Mon, 03 Aug 2015 12:30:00 GMT News The event Aug. 27-28 features a state government affairs report and presentation on the TCPA, FDCPA, FCC and CFPB. HEALTHCARE COLLECTIONS: HHS Report Shows Increasing Competition and Choice in Health Insurance Marketplaces http://www.acainternational.org/healthcaremarket-hhs-report-shows-increasing-competition-and-choice-in-health-insurance-marketplaces-36458.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-hhs-report-shows-increasing-competition-and-choice-in-health-insurance-marketplaces-36458.aspx Mon, 03 Aug 2015 10:35:00 GMT Healthcare Collections Premiums remain lower for counties in the U.S. experiencing a net increase in health insurance issuers. NEWS: New Study Compares Millennials’ Credit Characteristics, Average Debt with Other Generations http://www.acainternational.org/news-new-study-compares-millennials-credit-characteristics-average-debt-with-other-generations-36455.aspx?rssfeed=1 http://www.acainternational.org/news-new-study-compares-millennials-credit-characteristics-average-debt-with-other-generations-36455.aspx Fri, 31 Jul 2015 10:28:00 GMT News Millennials are opening more auto loans and student loans compared to Generation X, but lagging in their use of bank cards. GOVERNMENT AFFAIRS: CAC Launches Grassroots Campaign Against California Wage Garnishment Bill http://www.acainternational.org/governmentaffairs-cac-launches-grassroots-campaign-against-california-wage-garnishment-bill-36442.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-cac-launches-grassroots-campaign-against-california-wage-garnishment-bill-36442.aspx Fri, 31 Jul 2015 08:00:00 GMT Government Affairs The California Association of Collectors and ACA International have an email available for members to easily forward a letter to their state legislator urging them to vote against the bill. NEWS: Identity Theft, Auto-Related Issues Dominate State-Level Consumer Complaints http://www.acainternational.org/news-identity-theft-auto-related-issues-dominate-state-level-consumer-complaints-36439.aspx?rssfeed=1 http://www.acainternational.org/news-identity-theft-auto-related-issues-dominate-state-level-consumer-complaints-36439.aspx Thu, 30 Jul 2015 14:00:00 GMT News A study of state-level consumer protection agencies found that debt collection, as part of a larger category of credit/debt complaints, was the third most common consumer complaint in 2014. NEWS: The Story of Debt in the U.S. http://www.acainternational.org/news-the-story-of-debt-in-the-us-36438.aspx?rssfeed=1 http://www.acainternational.org/news-the-story-of-debt-in-the-us-36438.aspx Thu, 30 Jul 2015 12:58:00 GMT News Researchers from the Pew Charitable Trusts examined the necessity of debt and its presence among different demographics in a comprehensive report released this week. NEWS: FTC Opens Civil Investigation Against University of Phoenix Parent Company http://www.acainternational.org/news-ftc-opens-civil-investigation-against-university-of-phoenix-parent-company-36437.aspx?rssfeed=1 http://www.acainternational.org/news-ftc-opens-civil-investigation-against-university-of-phoenix-parent-company-36437.aspx Thu, 30 Jul 2015 10:05:00 GMT News The investigation requires the company to provide documentation of business practices related to debt collection, marketing, financial aid, billing and more since January 2011. CFPB: CFPB Fines Mortgage Payment Company and Servicer for Deceptive Ads http://www.acainternational.org/cfpbarticle-cfpb-fines-mortgage-payment-company-and-servicer-for-deceptive-ads-36436.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-fines-mortgage-payment-company-and-servicer-for-deceptive-ads-36436.aspx Thu, 30 Jul 2015 10:00:00 GMT CFPB The Bureau is requiring the companies to return fees to consumers and pay separate civil penalties. GOVERNMENT AFFAIRS: ACA-Backed Legislation to End Operation Choke Point Clears House Committee http://www.acainternational.org/governmentaffairs-aca-backed-legislation-to-end-operation-choke-point-clears-house-committee-36434.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-aca-backed-legislation-to-end-operation-choke-point-clears-house-committee-36434.aspx Wed, 29 Jul 2015 14:58:00 GMT Government Affairs Operation Choke Point reportedly led to banks terminating relationships with legitimate businesses, including collection agencies. GOVERNMENT AFFAIRS: Lawmakers Question FCC Chairman on Robocall Rules http://www.acainternational.org/governmentaffairs-lawmakers-question-fcc-chairman-on-robocall-rules-36432.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-lawmakers-question-fcc-chairman-on-robocall-rules-36432.aspx Wed, 29 Jul 2015 11:27:00 GMT Government Affairs The House Subcommittee on Communications and Technology discussed the rules during a hearing to review the FCC’s policy decisions and process. NEWS: Economic Confidence Tracked by Gallup Continues to Decline http://www.acainternational.org/news-economic-confidence-tracked-by-gallup-continues-to-decline-36431.aspx?rssfeed=1 http://www.acainternational.org/news-economic-confidence-tracked-by-gallup-continues-to-decline-36431.aspx Wed, 29 Jul 2015 09:35:00 GMT News The poll results, based on consumers’ confidence in the economy, could be influenced by economic troubles outside of the U.S. HEALTHCARE COLLECTIONS: Annual Health Spending Growth Surpasses Levels During Recession http://www.acainternational.org/healthcaremarket-annual-health-spending-growth-surpasses-levels-during-recession-36429.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-annual-health-spending-growth-surpasses-levels-during-recession-36429.aspx Wed, 29 Jul 2015 09:13:00 GMT Healthcare Collections The Centers for Medicare and Medicaid Services report on national health expenditures shows health spending is projected to grow faster than the gross domestic product in the next decade. GOVERNMENT AFFAIRS: ACA-Backed Legislation to End Operation Choke Point Clears House Committee http://www.acainternational.org/governmentaffairs-aca-backed-legislation-to-end-operation-choke-point-clears-house-committee-36433.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-aca-backed-legislation-to-end-operation-choke-point-clears-house-committee-36433.aspx Wed, 29 Jul 2015 00:01:00 GMT Government Affairs Operation Choke Point reportedly led to banks terminating relationships with legitimate businesses, including collection agencies. NEWS: Conference Board Consumer Confidence Index Declines http://www.acainternational.org/news-conference-board-consumer-confidence-index-declines-36428.aspx?rssfeed=1 http://www.acainternational.org/news-conference-board-consumer-confidence-index-declines-36428.aspx Tue, 28 Jul 2015 12:47:00 GMT News The change is based on a decline in consumers’ short term expectations related to the labor market and business conditions. HEALTHCARE COLLECTIONS: CMS and AMA Release Clarifications on ICD-10 Guidance http://www.acainternational.org/healthcaremarket-cms-and-ama-release-clarifications-on-icd-10-guidance-36427.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-cms-and-ama-release-clarifications-on-icd-10-guidance-36427.aspx Tue, 28 Jul 2015 12:36:00 GMT Healthcare Collections The information includes responses to commonly asked questions from healthcare providers regarding the updated medical diagnosis codes taking effect Oct. 1. GOVERNMENT AFFAIRS: House and Senate Committees Approve Fiscal Bills Including Changes for CFPB http://www.acainternational.org/governmentaffairs-house-and-senate-committees-approve-fiscal-bills-including-changes-for-cfpb-36425.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-and-senate-committees-approve-fiscal-bills-including-changes-for-cfpb-36425.aspx Tue, 28 Jul 2015 10:14:00 GMT Government Affairs The changes include funding through the Congressional appropriations process instead of the Federal Reserve and a five-member commission that would lead the Bureau. NEWS: Appeals Court Reopens Lawsuit Against CFPB http://www.acainternational.org/news-appeals-court-reopens-lawsuit-against-cfpb-36423.aspx?rssfeed=1 http://www.acainternational.org/news-appeals-court-reopens-lawsuit-against-cfpb-36423.aspx Mon, 27 Jul 2015 15:24:00 GMT News The decision allows a case from State National Bank in Texas challenging the constitutionality of the Consumer Financial Protection Bureau to move forward. GOVERNMENT AFFAIRS: Operation Choke Point Bill Set for Committee Mark Up http://www.acainternational.org/governmentaffairs-operation-choke-point-bill-set-for-committee-mark-up-36422.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-operation-choke-point-bill-set-for-committee-mark-up-36422.aspx Mon, 27 Jul 2015 12:27:00 GMT Government Affairs The House Financial Services Committee will review U.S. Rep. Blaine Luetkemeyer’s proposal to end the FDIC and DOJ program during a hearing on July 28. GOVERNMENT AFFAIRS: House Financial Services Committee Holds Final Dodd-Frank Anniversary Hearing http://www.acainternational.org/governmentaffairs-house-financial-services-committee-holds-final-dodd-frank-anniversary-hearing-36421.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-financial-services-committee-holds-final-dodd-frank-anniversary-hearing-36421.aspx Mon, 27 Jul 2015 12:11:00 GMT Government Affairs The July 28 hearing focuses on specific provisions of the law and its impact on economic prosperity in the U.S. CREDITORS: Credit Card Debt Burdens Vary Across Largest 25 Cities in the U.S. http://www.acainternational.org/creditors-credit-card-debt-burdens-vary-across-largest-25-cities-in-the-us-36420.aspx?rssfeed=1 http://www.acainternational.org/creditors-credit-card-debt-burdens-vary-across-largest-25-cities-in-the-us-36420.aspx Mon, 27 Jul 2015 10:16:00 GMT Creditors From Washington D.C. to San Antonio, Creditcards.com recently reviewed debt, income and unemployment rates to determine residents’ patterns for paying their credit card balances. HEALTHCARE COLLECTIONS: Report: Satisfaction Gap Between Traditional and Consumer-Driven Health Plans Narrows http://www.acainternational.org/healthcaremarket-report-satisfaction-gap-between-traditional-and-consumer-driven-health-plans-narrows-36414.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-report-satisfaction-gap-between-traditional-and-consumer-driven-health-plans-narrows-36414.aspx Fri, 24 Jul 2015 10:00:00 GMT Healthcare Collections Findings from the Employee Benefit Research Institute show overall satisfaction with consumer-driven health plans, often including high deductibles, is trending upward. NEWS: ACA Hosts Two Seminars on Advanced Compliance http://www.acainternational.org/news-aca-hosts-two-seminars-on-advanced-compliance-36403.aspx?rssfeed=1 http://www.acainternational.org/news-aca-hosts-two-seminars-on-advanced-compliance-36403.aspx Fri, 24 Jul 2015 09:10:00 GMT News Certified Instructor Nick Jarman will lead the seminars on conducting risk assessments and controls and corrective actions Aug. 19 and 20. CFPB: CFPB Files Complaint Against Student Financial Aid Services, Inc. http://www.acainternational.org/cfpbarticle-cfpb-files-complaint-against-student-financial-aid-services-inc-36401.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-files-complaint-against-student-financial-aid-services-inc-36401.aspx Fri, 24 Jul 2015 08:52:00 GMT CFPB The company has settled the matter with the CFPB and agreed to pay $5.2 million in consumer relief. CFPB: Richard Cordray Talks CFPB Beginnings, Regulations and Enforcement on NPR http://www.acainternational.org/cfpbarticle-richard-cordray-talks-cfpb-beginnings-regulations-and-enforcement-on-npr-36393.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-richard-cordray-talks-cfpb-beginnings-regulations-and-enforcement-on-npr-36393.aspx Thu, 23 Jul 2015 14:30:00 GMT CFPB The Bureau’s director also addressed its structure with a single director and funding process. GOVERNMENT AFFAIRS: The Costs of the Dodd-Frank Act for Financial Service Industries http://www.acainternational.org/governmentaffairs-the-costs-of-the-dodd-frank-act-for-financial-service-industries-36392.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-the-costs-of-the-dodd-frank-act-for-financial-service-industries-36392.aspx Thu, 23 Jul 2015 10:45:00 GMT Government Affairs Researchers from the American Action Forum recently evaluated the costs of regulations implemented under the law and its impact on growth and employment in the financial services industry. NEWS: Philadelphia Fed Research Shows Impact of Student Loan Debt on Small Business Formation http://www.acainternational.org/news-philadelphia-fed-research-shows-impact-of-student-loan-debt-on-small-business-formation-36390.aspx?rssfeed=1 http://www.acainternational.org/news-philadelphia-fed-research-shows-impact-of-student-loan-debt-on-small-business-formation-36390.aspx Thu, 23 Jul 2015 10:30:00 GMT News Understanding the effect of increasing student debt on small business formation is critically important to policymakers, the Fed reports. CFPB: CFPB Names Meredith Fuchs as Acting Deputy Director http://www.acainternational.org/cfpbarticle-cfpb-names-meredith-fuchs-as-acting-deputy-director-36391.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-names-meredith-fuchs-as-acting-deputy-director-36391.aspx Thu, 23 Jul 2015 10:00:00 GMT CFPB Fuchs will replace current Deputy Director Steve Antonakes when his resignation takes effect this month. CREDITORS: National Consumer Credit Default Rates Increase in June 2015 http://www.acainternational.org/creditors-national-consumer-credit-default-rates-increase-in-june-2015-36384.aspx?rssfeed=1 http://www.acainternational.org/creditors-national-consumer-credit-default-rates-increase-in-june-2015-36384.aspx Thu, 23 Jul 2015 09:28:00 GMT Creditors Mortgage default rates increase while bank card defaults continue to decline. NEWS: Loomer-Mortenson Scholarship Winners Recognized at ACA Convention http://www.acainternational.org/news-loomer-mortenson-scholarship-winners-recognized-at-aca-convention-36386.aspx?rssfeed=1 http://www.acainternational.org/news-loomer-mortenson-scholarship-winners-recognized-at-aca-convention-36386.aspx Wed, 22 Jul 2015 15:52:00 GMT News The ACA International Education Foundation awarded a total of $10,000 to four college students. CFPB: CFPB Issues Consent Order Against Discover Bank for Student Loan Servicing Practices http://www.acainternational.org/cfpbarticle-cfpb-issues-consent-order-against-discover-bank-for-student-loan-servicing-practices-36387.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-issues-consent-order-against-discover-bank-for-student-loan-servicing-practices-36387.aspx Wed, 22 Jul 2015 15:51:00 GMT CFPB Discover agreed to the issuance of the consent order without admitting or denying the Bureau’s findings. NEWS: ACA’s New President Installed at Annual Convention http://www.acainternational.org/news-acas-new-president-installed-at-annual-convention-36385.aspx?rssfeed=1 http://www.acainternational.org/news-acas-new-president-installed-at-annual-convention-36385.aspx Wed, 22 Jul 2015 13:00:00 GMT News Jim Richards discussed plans to grow the association at his installment as part of Tuesday night’s President’s Closing Celebration. GOVERNMENT AFFAIRS: Department of Defense Issues Final Military Lending Rule http://www.acainternational.org/governmentaffairs-department-of-defense-issues-final-military-lending-rule-36383.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-department-of-defense-issues-final-military-lending-rule-36383.aspx Wed, 22 Jul 2015 11:39:00 GMT Government Affairs The rule provides service members and their families several financial protections related to loans and consumer credit products. NEWS: David Elmore Joins Account Control Technology, Inc. as Vice President of Business Development http://www.acainternational.org/news-david-elmore-joins-account-control-technology-inc-as-vice-president-of-business-development-36382.aspx?rssfeed=1 http://www.acainternational.org/news-david-elmore-joins-account-control-technology-inc-as-vice-president-of-business-development-36382.aspx Wed, 22 Jul 2015 11:00:00 GMT News Former Experian account executive will serve consumer finance markets at ACA member company. NEWS: Alliance ACA Seeks Proposals http://www.acainternational.org/news-alliance-aca-seeks-proposals-36378.aspx?rssfeed=1 http://www.acainternational.org/news-alliance-aca-seeks-proposals-36378.aspx Wed, 22 Jul 2015 09:00:00 GMT News ACA is accepting proposals from vendors with pre-employment testing services and call analytics solutions by Aug. 31 NEWS: NACS Employees Organize Blood Drive after Shootings in Chattanooga http://www.acainternational.org/news-nacs-employees-organize-blood-drive-after-shootings-in-chattanooga-36381.aspx?rssfeed=1 http://www.acainternational.org/news-nacs-employees-organize-blood-drive-after-shootings-in-chattanooga-36381.aspx Tue, 21 Jul 2015 16:33:00 GMT News Community donation center thanks ACA member for their continued support. CFPB: CFPB Issues Consent Order and Penalty Against CitiBank for Credit Card Practices http://www.acainternational.org/cfpbarticle-cfpb-issues-consent-order-and-penalty-against-citibank-for-credit-card-practices-36377.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-issues-consent-order-and-penalty-against-citibank-for-credit-card-practices-36377.aspx Tue, 21 Jul 2015 12:24:00 GMT CFPB CitiBank has taken extensive steps to address each issue that affected customers. NEWS: Matt Laws Awarded Member of the Year at ACA’s Annual Convention http://www.acainternational.org/news-matt-laws-awarded-member-of-the-year-at-acas-annual-convention-36376.aspx?rssfeed=1 http://www.acainternational.org/news-matt-laws-awarded-member-of-the-year-at-acas-annual-convention-36376.aspx Tue, 21 Jul 2015 10:49:00 GMT News At an awards ceremony in conjunction with the 2015 Convention & Expo, ACA recognized members’ service to the credit and collection industry. GOVERNMENT AFFAIRS: U.S. Rep. Jeb Hensarling Speaks Out Against Dodd-Frank Act http://www.acainternational.org/governmentaffairs-us-rep-jeb-hensarling-speaks-out-against-dodd-frank-act-36375.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-us-rep-jeb-hensarling-speaks-out-against-dodd-frank-act-36375.aspx Tue, 21 Jul 2015 10:44:00 GMT Government Affairs The chair of the House Financial Services Committee says the law is hurting small businesses and gives too much control to agencies such as the Consumer Financial Protection Bureau. NEWS: Report: Parent Income and Savings Become Top Sources of College Funding http://www.acainternational.org/news-report-parent-income-and-savings-become-top-sources-of-college-funding-36374.aspx?rssfeed=1 http://www.acainternational.org/news-report-parent-income-and-savings-become-top-sources-of-college-funding-36374.aspx Tue, 21 Jul 2015 09:00:00 GMT News A majority of families are not borrowing money for college and more students are working during the year to fund their education. NEWS: ACA Hosts Sold-Out Boston Brewery Tour http://www.acainternational.org/news-aca-hosts-sold-out-boston-brewery-tour-36372.aspx?rssfeed=1 http://www.acainternational.org/news-aca-hosts-sold-out-boston-brewery-tour-36372.aspx Tue, 21 Jul 2015 07:43:00 GMT News The social event at the annual Convention & Expo raised funds for ACA’s Political Administrative Fund. NEWS: TCPA and Tenacity the Focus of Day Two at ACA’s Annual Convention http://www.acainternational.org/news-tcpa-and-tenacity-the-focus-of-day-two-at-acas-annual-convention-36371.aspx?rssfeed=1 http://www.acainternational.org/news-tcpa-and-tenacity-the-focus-of-day-two-at-acas-annual-convention-36371.aspx Tue, 21 Jul 2015 07:14:00 GMT News Speakers addressed the changing regulatory landscape for the credit and collection industry. NEWS: National Service Bureau Inc. Appoints New Vice President of Market Development http://www.acainternational.org/news-national-service-bureau-inc-appoints-new-vice-president-of-market-development-36370.aspx?rssfeed=1 http://www.acainternational.org/news-national-service-bureau-inc-appoints-new-vice-president-of-market-development-36370.aspx Tue, 21 Jul 2015 07:09:00 GMT News ACA member welcomes experienced industry professional to expand its client base. NEWS: FDCPA and FCRA Year-to-Date Consumer Litigation Statistics Continue to Increase http://www.acainternational.org/news-fdcpa-and-fcra-year-to-date-consumer-litigation-statistics-continue-to-increase-36369.aspx?rssfeed=1 http://www.acainternational.org/news-fdcpa-and-fcra-year-to-date-consumer-litigation-statistics-continue-to-increase-36369.aspx Mon, 20 Jul 2015 11:51:00 GMT News Telephone Consumer Protection Act cases declined 5 percent last month compared to June 2014. Complaints to the CFPB increased from May to June this year. NEWS: USA Funds Sues U.S. Department of Education Over Requirements for Student Loan Guarantors http://www.acainternational.org/news-usa-funds-sues-us-department-of-education-over-requirements-for-student-loan-guarantors-36368.aspx?rssfeed=1 http://www.acainternational.org/news-usa-funds-sues-us-department-of-education-over-requirements-for-student-loan-guarantors-36368.aspx Mon, 20 Jul 2015 11:22:00 GMT News USA Funds spokesperson says the Ed. has changed its policy without any warning or public discussion. HEALTHCARE COLLECTIONS: Washington State Medical Lien Requirements Take Effect This Month http://www.acainternational.org/healthcaremarket-washington-state-medical-lien-requirements-take-effect-this-month-36351.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-washington-state-medical-lien-requirements-take-effect-this-month-36351.aspx Mon, 20 Jul 2015 11:00:00 GMT Healthcare Collections The new law includes requirements for healthcare providers using medical liens in their billing practices. NEWS: ACA Board of Directors Elects New President and Treasurer http://www.acainternational.org/news-aca-board-of-directors-elects-new-president-and-treasurer-36363.aspx?rssfeed=1 http://www.acainternational.org/news-aca-board-of-directors-elects-new-president-and-treasurer-36363.aspx Mon, 20 Jul 2015 10:18:00 GMT News The new officers will serve during the 2015/2016 term. NEWS: ACA Council of Delegates Elects Five New Board Members http://www.acainternational.org/news-aca-council-of-delegates-elects-five-new-board-members-36364.aspx?rssfeed=1 http://www.acainternational.org/news-aca-council-of-delegates-elects-five-new-board-members-36364.aspx Mon, 20 Jul 2015 10:09:00 GMT News The council also passed three amendments to ACA’s bylaws by voice vote. NEWS: ACA’s 2015 Annual Convention & Expo Begins in Boston http://www.acainternational.org/news-acas-2015-annual-convention-expo-begins-in-boston-36365.aspx?rssfeed=1 http://www.acainternational.org/news-acas-2015-annual-convention-expo-begins-in-boston-36365.aspx Mon, 20 Jul 2015 09:53:00 GMT News About 1,200 people in the collection industry are gathered to attend educational sessions, professional forums and networking events. NEWS: BillingTree Survey Provides Snapshot of ARM Industry’s Compliance and Technology Concerns http://www.acainternational.org/news-billingtree-survey-provides-snapshot-of-arm-industrys-compliance-and-technology-concerns-36360.aspx?rssfeed=1 http://www.acainternational.org/news-billingtree-survey-provides-snapshot-of-arm-industrys-compliance-and-technology-concerns-36360.aspx Mon, 20 Jul 2015 09:00:00 GMT News David Yohe and Chad Probst presented findings from the 2015 Collection Agency Operations and Technology Survey at ACA International’s 2015 Convention & Expo. NEWS: Federal Trade Commission Announces Debt Collection Dialogue Events in Dallas and Atlanta http://www.acainternational.org/news-federal-trade-commission-announces-debt-collection-dialogue-events-in-dallas-and-atlanta-36361.aspx?rssfeed=1 http://www.acainternational.org/news-federal-trade-commission-announces-debt-collection-dialogue-events-in-dallas-and-atlanta-36361.aspx Fri, 17 Jul 2015 10:31:00 GMT News Representatives from the FTC, federal and state law enforcement agencies and debt collection industry leaders will participate in discussions during the events. CFPB: CFPB Deputy Director Announces Resignation http://www.acainternational.org/cfpbarticle-cfpb-deputy-director-announces-resignation-36359.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-deputy-director-announces-resignation-36359.aspx Fri, 17 Jul 2015 09:17:00 GMT CFPB Steven Antonakes joined the Bureau in 2010 after it was created under the Dodd-Frank Wall Street Reform and Consumer Protection Act. NEWS: ACA International Will Answer Big Questions about TCPA Compliance at Annual Convention http://www.acainternational.org/news-aca-international-will-answer-big-questions-about-tcpa-compliance-at-annual-convention-36358.aspx?rssfeed=1 http://www.acainternational.org/news-aca-international-will-answer-big-questions-about-tcpa-compliance-at-annual-convention-36358.aspx Fri, 17 Jul 2015 08:16:00 GMT News The 2015 Convention & Expo will feature a general session and TCPA Town Hall to prepare attendees for what’s next in TCPA regulations. NEWS: Spotlight on Legal Education Session: Recent Consumer Claims Analysis, Current “Hot” Claims, and What is Next on the Litigation Horizon http://www.acainternational.org/news-spotlight-on-legal-education-session-recent-consumer-claims-analysis-current-hot-claims-and-what-is-next-on-the-litigation-horizon-36355.aspx?rssfeed=1 http://www.acainternational.org/news-spotlight-on-legal-education-session-recent-consumer-claims-analysis-current-hot-claims-and-what-is-next-on-the-litigation-horizon-36355.aspx Thu, 16 Jul 2015 14:47:00 GMT News This session at the 2015 ACA International Convention & Expo includes two seasoned attorneys with extensive experience litigating and defending members of the credit and collection industry against consumer claims. NEWS: Spotlight on Legal Education Session: You Can Collect Out-of-Statute Debt http://www.acainternational.org/news-spotlight-on-legal-education-session-you-can-collect-out-of-statute-debt-36354.aspx?rssfeed=1 http://www.acainternational.org/news-spotlight-on-legal-education-session-you-can-collect-out-of-statute-debt-36354.aspx Thu, 16 Jul 2015 14:42:00 GMT News This session at the 2015 ACA International Convention & Expo features a highly experienced and practical attorney with specialized knowledge related to the legal issues surrounding the collection out-of-statute debt. NEWS: ACA Updates Interstate Chart SearchPoint http://www.acainternational.org/news-aca-updates-interstate-chart-searchpoint-36350.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-interstate-chart-searchpoint-36350.aspx Thu, 16 Jul 2015 13:00:00 GMT News ACA members may access the latest compliance-related documents via ACA’s online SearchPoint library. CFPB: CFPB Focuses on Debt Collection in First Monthly Complaint Report http://www.acainternational.org/cfpbarticle-cfpb-focuses-on-debt-collection-in-first-monthly-complaint-report-36352.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-focuses-on-debt-collection-in-first-monthly-complaint-report-36352.aspx Thu, 16 Jul 2015 12:28:00 GMT CFPB The inaugural monthly complaint report also includes data for each state. In conjunction with the report, the Bureau is also seeking input on ways to enable the public to more easily understand company-level information and make comparisons. GOVERNMENT AFFAIRS: Ohio Senator Introduces Bill to Strengthen Credit Reporting Accuracy http://www.acainternational.org/governmentaffairs-ohio-senator-introduces-bill-to-strengthen-credit-reporting-accuracy-36353.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-ohio-senator-introduces-bill-to-strengthen-credit-reporting-accuracy-36353.aspx Thu, 16 Jul 2015 12:20:00 GMT Government Affairs Sen. Sherrod Brown’s bill would require creditors to ensure that a debt discharged in bankruptcy shows a zero balance on the consumer’s credit report in an accurate and timely manner. NEWS: ACA International 2015 Convention & Expo Starts Sunday http://www.acainternational.org/news-aca-international-2015-convention-expo-starts-sunday-36347.aspx?rssfeed=1 http://www.acainternational.org/news-aca-international-2015-convention-expo-starts-sunday-36347.aspx Thu, 16 Jul 2015 11:20:00 GMT News ACA’s premier event of the year, July 19-21, includes educational sessions on the latest trends and requirements in the industry, networking, inspirational speeches and fun ways to explore the city of Boston. NEWS: Consumers Cautiously Optimistic about the U.S. Economy Outlook http://www.acainternational.org/news-consumers-cautiously-optimistic-about-the-us-economy-outlook-36337.aspx?rssfeed=1 http://www.acainternational.org/news-consumers-cautiously-optimistic-about-the-us-economy-outlook-36337.aspx Thu, 16 Jul 2015 11:00:00 GMT News The Federal Reserve Bank of New York’s Survey of Consumer Expectations, in its second year, shows increase in median earnings growth and household spending growth expectations. NEWS: Battle Against the FCC’s TCPA Declaratory Ruling and Order Has Just Begun http://www.acainternational.org/news-battle-against-the-fccs-tcpa-declaratory-ruling-and-order-has-just-begun-36345.aspx?rssfeed=1 http://www.acainternational.org/news-battle-against-the-fccs-tcpa-declaratory-ruling-and-order-has-just-begun-36345.aspx Wed, 15 Jul 2015 16:00:00 GMT News Following ACA’s lead, two more organizations sue over the FCC’s TCPA ruling. NEWS: Recording of TCPA and Your Business Teleseminar Available Now http://www.acainternational.org/news-recording-of-tcpa-and-your-business-teleseminar-available-now-36342.aspx?rssfeed=1 http://www.acainternational.org/news-recording-of-tcpa-and-your-business-teleseminar-available-now-36342.aspx Wed, 15 Jul 2015 13:52:00 GMT News The comprehensive and in-depth analysis of the Federal Communications Commission ruling and clarifications on the TCPA includes critical information to ensure compliance with the new ruling. CFPB: Senators Question CFPB Director about Data Collection Initiatives http://www.acainternational.org/cfpbarticle-senators-question-cfpb-director-about-data-collection-initiatives-36340.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-senators-question-cfpb-director-about-data-collection-initiatives-36340.aspx Wed, 15 Jul 2015 13:10:00 GMT CFPB At a hearing about the CFPB’s semi-annual report, Director Richard Cordray testified about the CFPB’s consumer complaint database. NEWS: Federal Court Denies Law Firm’s Motion to Dismiss CFPB Lawsuit http://www.acainternational.org/news-federal-court-denies-law-firms-motion-to-dismiss-cfpb-lawsuit-36338.aspx?rssfeed=1 http://www.acainternational.org/news-federal-court-denies-law-firms-motion-to-dismiss-cfpb-lawsuit-36338.aspx Wed, 15 Jul 2015 12:40:00 GMT News FJ Hanna responds that “This is just one step in what will be a very long process.” NEWS: ACA Member Obituary: Martin M. Katz http://www.acainternational.org/news-aca-member-obituary-martin-m-katz-36339.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-obituary-martin-m-katz-36339.aspx Wed, 15 Jul 2015 10:30:00 GMT News Katz was part of ACA member company GC Services Limited Partnership for many years. CFPB: ACA Submits Comments to Inform the CFPB’s Inquiry into the Student Loan Servicing Market http://www.acainternational.org/cfpbarticle-aca-submits-comments-to-inform-the-cfpbs-inquiry-into-the-student-loan-servicing-market-36335.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-aca-submits-comments-to-inform-the-cfpbs-inquiry-into-the-student-loan-servicing-market-36335.aspx Tue, 14 Jul 2015 16:38:00 GMT CFPB ACA provided insights into the importance of using modern technology to increase effective communication between student loan debt collectors and borrowers, and how the current legal and regulatory landscape creates harmful barriers that impair such communication. NEWS: ACA Schedules Second TCPA Teleseminar to Accommodate Record-Breaking Crowds http://www.acainternational.org/news-aca-schedules-second-tcpa-teleseminar-to-accommodate-record-breaking-crowds-36333.aspx?rssfeed=1 http://www.acainternational.org/news-aca-schedules-second-tcpa-teleseminar-to-accommodate-record-breaking-crowds-36333.aspx Tue, 14 Jul 2015 13:37:00 GMT News Space is going fast for the July 15 teleseminar TCPA and Your Business: Understanding the Recent FCC Ruling. NEWS: Spotlight on Legal Education Session: TCPA and the Law http://www.acainternational.org/news-spotlight-on-legal-education-session-tcpa-and-the-law-36332.aspx?rssfeed=1 http://www.acainternational.org/news-spotlight-on-legal-education-session-tcpa-and-the-law-36332.aspx Tue, 14 Jul 2015 13:34:00 GMT News The session at the 2015 ACA International Convention & Expo includes presentations by two seasoned attorneys with extensive experience defending individual and class action TCPA lawsuits. NEWS: New York Fed Issues Report on Credit Supply and Tuition Increases http://www.acainternational.org/news-new-york-fed-issues-report-on-credit-supply-and-tuition-increases-36328.aspx?rssfeed=1 http://www.acainternational.org/news-new-york-fed-issues-report-on-credit-supply-and-tuition-increases-36328.aspx Tue, 14 Jul 2015 10:44:00 GMT News More people are taking out student loans, and the impact on college tuition could mirror trends from the housing boom in 2002-2006. NEWS: Department of Education and Corinthian Student Committee Reach Debt Relief Agreement http://www.acainternational.org/news-department-of-education-and-corinthian-student-committee-reach-debt-relief-agreement-36330.aspx?rssfeed=1 http://www.acainternational.org/news-department-of-education-and-corinthian-student-committee-reach-debt-relief-agreement-36330.aspx Tue, 14 Jul 2015 10:32:00 GMT News The Student Committee has withdrawn its motion for a court-ordered stay of collection efforts on all Corinthian student loan debt. NEWS: New York Fed Releases Overview of U.S. Economy http://www.acainternational.org/news-new-york-fed-releases-overview-of-us-economy-36329.aspx?rssfeed=1 http://www.acainternational.org/news-new-york-fed-releases-overview-of-us-economy-36329.aspx Tue, 14 Jul 2015 09:41:00 GMT News The U.S. Economy in a Snapshot report shows an increase in consumer confidence and spending. GOVERNMENT AFFAIRS: DOJ Responds to Professional Misconduct Concerns Regarding Operation Choke Point http://www.acainternational.org/governmentaffairs-doj-responds-to-professional-misconduct-concerns-regarding-operation-choke-point-36327.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-doj-responds-to-professional-misconduct-concerns-regarding-operation-choke-point-36327.aspx Tue, 14 Jul 2015 08:46:00 GMT Government Affairs The Department of Justice denies that its attorneys intentionally used Operation Choke Point to target certain lawful businesses. NEWS: ACA Member Obituary: David M. McDermott http://www.acainternational.org/news-aca-member-obituary-david-m-mcdermott-36326.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-obituary-david-m-mcdermott-36326.aspx Tue, 14 Jul 2015 08:43:00 GMT News McDermott was active in the New York Collector’s Association and Interstate Committee. REPORTERS: ACA International Files Lawsuit against FCC Citing that a Recent Ruling on the Telephone Consumer Protection Act Is at Odds with the Original Intent of the Law http://www.acainternational.org/reporters-aca-international-files-lawsuit-against-fcc-citing-that-a-recent-ruling-on-the-telephone-consumer-protection-act-is-at-odds-with-the-original-intent-of-the-law-36323.aspx?rssfeed=1 http://www.acainternational.org/reporters-aca-international-files-lawsuit-against-fcc-citing-that-a-recent-ruling-on-the-telephone-consumer-protection-act-is-at-odds-with-the-original-intent-of-the-law-36323.aspx Mon, 13 Jul 2015 18:40:00 GMT Reporters ACA International has been at the forefront of a long-time effort to clarify application and enforcement of the TCPA so that businesses can successfully comply NEWS: ACA Schedules Repeat of TCPA and Your Business: Understanding the Recent FCC Ruling http://www.acainternational.org/news-aca-schedules-repeat-of-tcpa-and-your-business-understanding-the-recent-fcc-ruling-36322.aspx?rssfeed=1 http://www.acainternational.org/news-aca-schedules-repeat-of-tcpa-and-your-business-understanding-the-recent-fcc-ruling-36322.aspx Mon, 13 Jul 2015 16:28:00 GMT News Due to high attendance, ACA International has scheduled a second comprehensive members-only seminar on Wednesday, July 15 to provide an in-depth analysis of the ruling. GOVERNMENT AFFAIRS: Senate Democrats Urge CFPB to Write Small-Business Loan Reporting Rule http://www.acainternational.org/governmentaffairs-senate-democrats-urge-cfpb-to-write-small-business-loan-reporting-rule-36321.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-senate-democrats-urge-cfpb-to-write-small-business-loan-reporting-rule-36321.aspx Mon, 13 Jul 2015 13:50:00 GMT Government Affairs In a letter to the CFPB, 19 senators said the lack of public data makes it hard to gauge enforcement of fair lending laws. CREDITORS: Study: Credit Card Issuers Focus on Customers with Existing Debt http://www.acainternational.org/creditors-study-credit-card-issuers-focus-on-customers-with-existing-debt-36307.aspx?rssfeed=1 http://www.acainternational.org/creditors-study-credit-card-issuers-focus-on-customers-with-existing-debt-36307.aspx Mon, 13 Jul 2015 11:23:00 GMT Creditors CardHub’s 2015 Credit Card Landscape report shows balance transfers are increasingly profitable for issuers as interest rates rise. The increase in interest rates is generating more consumer complaints in the second quarter. NEWS: Consumer Borrowing Increases in May http://www.acainternational.org/news-consumer-borrowing-increases-in-may-36303.aspx?rssfeed=1 http://www.acainternational.org/news-consumer-borrowing-increases-in-may-36303.aspx Mon, 13 Jul 2015 10:00:00 GMT News The Federal Reserve’s latest consumer credit report shows the rate of borrowing for auto and student loans in May surpassed borrowing for credit card purchases. NEWS: Update: Nearly 2,000 Participate in ACA’s Grassroots Effort to End Operation Choke Point http://www.acainternational.org/news-update-nearly-2000-participate-in-acas-grassroots-effort-to-end-operation-choke-point-36297.aspx?rssfeed=1 http://www.acainternational.org/news-update-nearly-2000-participate-in-acas-grassroots-effort-to-end-operation-choke-point-36297.aspx Fri, 10 Jul 2015 11:19:00 GMT News ACA International’s email form is still available for members to easily forward a letter to their member of Congress and keep the campaign against the FDIC and DOJ program going. GOVERNMENT AFFAIRS: House Financial Services Committee Starts Series of Hearings on Dodd-Frank Act http://www.acainternational.org/governmentaffairs-house-financial-services-committee-starts-series-of-hearings-on-dodd-frank-act-36296.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-financial-services-committee-starts-series-of-hearings-on-dodd-frank-act-36296.aspx Fri, 10 Jul 2015 11:00:00 GMT Government Affairs The committee hearings focus on the impact of the law on consumers, financial markets and the U.S. economy. CFPB: CFPB Issues Guiding Principles for Faster Payment Networks http://www.acainternational.org/cfpbarticle-cfpb-issues-guiding-principles-for-faster-payment-networks-36294.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-issues-guiding-principles-for-faster-payment-networks-36294.aspx Fri, 10 Jul 2015 10:10:00 GMT CFPB The principles focus on consumer protections and the CFPB is continuing to work with other regulators, developers of new payment networks and other stakeholders to ensure they address consumers’ needs. NEWS: ACA International Files Lawsuit Against FCC Citing that a Recent Ruling on the Telephone Consumer Protection Act is at Odds with the Original Intent of the Law http://www.acainternational.org/news-aca-international-files-lawsuit-against-fcc-citing-that-a-recent-ruling-on-the-telephone-consumer-protection-act-is-at-odds-with-the-original-intent-of-the-law-36302.aspx?rssfeed=1 http://www.acainternational.org/news-aca-international-files-lawsuit-against-fcc-citing-that-a-recent-ruling-on-the-telephone-consumer-protection-act-is-at-odds-with-the-original-intent-of-the-law-36302.aspx Fri, 10 Jul 2015 00:01:00 GMT News ACA International has been at the forefront of a long-time effort to clarify application and enforcement of the TCPA so that businesses can successfully comply. NEWS: FCC Releases Ruling on TCPA, Effective Immediately http://www.acainternational.org/news-fcc-releases-ruling-on-tcpa-effective-immediately-36301.aspx?rssfeed=1 http://www.acainternational.org/news-fcc-releases-ruling-on-tcpa-effective-immediately-36301.aspx Fri, 10 Jul 2015 00:01:00 GMT News ACA International has scheduled a comprehensive members-only seminar on Tuesday, July 14 to provide an in-depth analysis of the ruling. NEWS: Spotlight on Legal Education Session: ETHICS – A Practical Discussion in Today’s World of Communication http://www.acainternational.org/news-spotlight-on-legal-education-session-ethics-a-practical-discussion-in-todays-world-of-communication-36292.aspx?rssfeed=1 http://www.acainternational.org/news-spotlight-on-legal-education-session-ethics-a-practical-discussion-in-todays-world-of-communication-36292.aspx Thu, 09 Jul 2015 15:43:00 GMT News David Kaminski shares his knowledge related to the legal and ethical issues of using social media, and cloud based communication and storage, in this session at ACA International’s 2015 Convention & Expo. NEWS: Connecticut Moves to Nationwide Mortgage Licensing System http://www.acainternational.org/news-connecticut-moves-to-nationwide-mortgage-licensing-system-36289.aspx?rssfeed=1 http://www.acainternational.org/news-connecticut-moves-to-nationwide-mortgage-licensing-system-36289.aspx Thu, 09 Jul 2015 13:39:00 GMT News All Connecticut licensees must transition to the Nationwide Mortgage Licensing System on or before Sept. 30, 2015 NEWS: FTC Announces Series on Data Security for Businesses http://www.acainternational.org/news-ftc-announces-series-on-data-security-for-businesses-36287.aspx?rssfeed=1 http://www.acainternational.org/news-ftc-announces-series-on-data-security-for-businesses-36287.aspx Thu, 09 Jul 2015 11:22:00 GMT News The series focuses on compliance tips and resources for implementing data security strategies. ACA International’s August issue of Collector will include detailed articles on data security in the credit and collection industry. CREDITORS: Consumer Delinquencies Fall Slightly in First Quarter http://www.acainternational.org/creditors-consumer-delinquencies-fall-slightly-in-first-quarter-36286.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-delinquencies-fall-slightly-in-first-quarter-36286.aspx Thu, 09 Jul 2015 11:10:00 GMT Creditors Lower home-related delinquencies lead decline, and bank card delinquencies remain well below their 15-year average. NEWS: ACA SearchPoint Updates: Statute of Limitations and Verification of a Debt http://www.acainternational.org/news-aca-searchpoint-updates-statute-of-limitations-and-verification-of-a-debt-36285.aspx?rssfeed=1 http://www.acainternational.org/news-aca-searchpoint-updates-statute-of-limitations-and-verification-of-a-debt-36285.aspx Thu, 09 Jul 2015 10:58:00 GMT News The updates reflect a newly enacted provision in Maine and requirements for Arizona and Massachusetts. NEWS: ConServe Donations Help Give the Gift of Life in Western New York http://www.acainternational.org/news-conserve-donations-help-give-the-gift-of-life-in-western-new-york-36282.aspx?rssfeed=1 http://www.acainternational.org/news-conserve-donations-help-give-the-gift-of-life-in-western-new-york-36282.aspx Wed, 08 Jul 2015 13:32:00 GMT News Employees Support Unyts programs through Jeans for Charity. HEALTHCARE COLLECTIONS: CMS and AMA Announce Efforts to Help Healthcare Providers Prepare for ICD-10 http://www.acainternational.org/healthcaremarket-cms-and-ama-announce-efforts-to-help-healthcare-providers-prepare-for-icd-10-36281.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-cms-and-ama-announce-efforts-to-help-healthcare-providers-prepare-for-icd-10-36281.aspx Wed, 08 Jul 2015 13:24:00 GMT Healthcare Collections Resources are available to help providers in the remaining months before the Oct. 1 implementation date. CFPB: Servicemembers Continue to Face Student Loan Servicing Issues http://www.acainternational.org/cfpbarticle-servicemembers-continue-to-face-student-loan-servicing-issues-36280.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-servicemembers-continue-to-face-student-loan-servicing-issues-36280.aspx Wed, 08 Jul 2015 12:23:00 GMT CFPB The CFPB released its second report on servicemember complaints about student loan repayments and negative credit reporting just days before its comment deadline about student loan servicing practices. CREDITORS: Bankruptcy Filings Decline 12 Percent for the First Half of 2015 http://www.acainternational.org/creditors-bankruptcy-filings-decline-12-percent-for-the-first-half-of-2015-36278.aspx?rssfeed=1 http://www.acainternational.org/creditors-bankruptcy-filings-decline-12-percent-for-the-first-half-of-2015-36278.aspx Wed, 08 Jul 2015 09:45:00 GMT Creditors The declines in both commercial and noncommercial filings occur as interest rates stay low and consumer debt remains flat. NEWS: Prepaid Card Use Increases Among Consumers, Many of Whom Have Bank Accounts http://www.acainternational.org/news-prepaid-card-use-increases-among-consumers-many-of-whom-have-bank-accounts-36274.aspx?rssfeed=1 http://www.acainternational.org/news-prepaid-card-use-increases-among-consumers-many-of-whom-have-bank-accounts-36274.aspx Tue, 07 Jul 2015 16:01:00 GMT News A Pew study found that one out of every 11 consumers uses a prepaid card at least monthly. NEWS: Holland & Knight Partners Recognized by National Law Journal http://www.acainternational.org/news-holland-knight-partners-recognized-by-national-law-journal-36266.aspx?rssfeed=1 http://www.acainternational.org/news-holland-knight-partners-recognized-by-national-law-journal-36266.aspx Tue, 07 Jul 2015 11:00:00 GMT News The publication featured two partners from the ACA member company in its June 22 issue. NEWS: EOS USA Expands with a New Customer Care Operation http://www.acainternational.org/news-eos-usa-expands-with-a-new-customer-care-operation-36273.aspx?rssfeed=1 http://www.acainternational.org/news-eos-usa-expands-with-a-new-customer-care-operation-36273.aspx Tue, 07 Jul 2015 10:01:00 GMT News The customer care call center in Somerset, Ky. will serve as the ACA member company’s flagship location for its first-party outsourcing business. NEWS: ACA Provides Updates on Collection Skills and Techniques in Online Seminar http://www.acainternational.org/news-aca-provides-updates-on-collection-skills-and-techniques-in-online-seminar-36264.aspx?rssfeed=1 http://www.acainternational.org/news-aca-provides-updates-on-collection-skills-and-techniques-in-online-seminar-36264.aspx Tue, 07 Jul 2015 10:00:00 GMT News Certified Instructor Michael Rainwater will review essential tips to improve collection results over time. NEWS: Spotlight on Legal Education: Navigating CFPB Investigations and Enforcement http://www.acainternational.org/news-spotlight-on-legal-education-navigating-cfpb-investigations-and-enforcement-36268.aspx?rssfeed=1 http://www.acainternational.org/news-spotlight-on-legal-education-navigating-cfpb-investigations-and-enforcement-36268.aspx Mon, 06 Jul 2015 11:00:00 GMT News The session at the 2015 ACA International Convention and Expo includes presentations by two seasoned attorneys with specialized knowledge related to CFPB investigations and enforcement actions. CFPB: Comment Deadline Set for CFPB’s RFI on Data Normalization http://www.acainternational.org/cfpbarticle-comment-deadline-set-for-cfpbs-rfi-on-data-normalization-36269.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-comment-deadline-set-for-cfpbs-rfi-on-data-normalization-36269.aspx Mon, 06 Jul 2015 10:01:00 GMT CFPB Comments related to best practices for normalizing data in the CFPB’s complaint database must be submitted by Aug. 31, 2015. NEWS: Employers Offer More Wellness Resources to Offset Healthcare Costs http://www.acainternational.org/news-employers-offer-more-wellness-resources-to-offset-healthcare-costs-36261.aspx?rssfeed=1 http://www.acainternational.org/news-employers-offer-more-wellness-resources-to-offset-healthcare-costs-36261.aspx Mon, 06 Jul 2015 10:00:00 GMT News The Society for Human Resource Management annual survey shows benefits, including health and lifestyle coaching and premium discounts in exchange for completing an annual risk assessment, have increased in the past five years. NEWS: Account Control Technology, Inc. Named Corporate Partner of the Year in Non-Profit & Corporate Citizenship Awards http://www.acainternational.org/news-account-control-technology-inc-named-corporate-partner-of-the-year-in-non-profit-corporate-citizenship-awards-36260.aspx?rssfeed=1 http://www.acainternational.org/news-account-control-technology-inc-named-corporate-partner-of-the-year-in-non-profit-corporate-citizenship-awards-36260.aspx Mon, 06 Jul 2015 09:00:00 GMT News ACA member company is recognized for its ongoing community involvement and support for charitable causes. NEWS: Philadelphia Fed Examines Debt Collection Laws and Credit Availability http://www.acainternational.org/news-philadelphia-fed-examines-debt-collection-laws-and-credit-availability-36267.aspx?rssfeed=1 http://www.acainternational.org/news-philadelphia-fed-examines-debt-collection-laws-and-credit-availability-36267.aspx Thu, 02 Jul 2015 12:37:00 GMT News New working paper from the Federal Reserve Bank of Philadelphia looks at credit levels in the U.S. and the impact of stricter debt collection laws on lenders’ issuance of credit card loans. NEWS: ACA Updates SearchPoint Documents http://www.acainternational.org/news-aca-updates-searchpoint-documents-36263.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-36263.aspx Thu, 02 Jul 2015 10:07:00 GMT News The updates for ACA members reflect changes to case law, information on extending credit to service members, the statute of limitations in Maine and handling consumer payments. NEWS: ARMing Heroes Accepts Grant Applications Beginning July 4 http://www.acainternational.org/news-arming-heroes-accepts-grant-applications-beginning-july-4-36262.aspx?rssfeed=1 http://www.acainternational.org/news-arming-heroes-accepts-grant-applications-beginning-july-4-36262.aspx Thu, 02 Jul 2015 09:50:00 GMT News The credit and collection industry’s charity for military veterans is seeking support to help veterans and their families make ends meet. CFPB: CFPB Files Complaints Against Companies for Unfair Billing of Credit Card Products http://www.acainternational.org/cfpbarticle-cfpb-files-complaints-against-companies-for-unfair-billing-of-credit-card-products-36259.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-files-complaints-against-companies-for-unfair-billing-of-credit-card-products-36259.aspx Thu, 02 Jul 2015 09:00:00 GMT CFPB The Consumer Financial Protection Bureau alleges the companies billed consumers for credit reporting and identity theft protection benefits they did not receive. GOVERNMENT AFFAIRS: Maine Enacts New Debt Collection Legislation http://www.acainternational.org/governmentaffairs-maine-enacts-new-debt-collection-legislation-36256.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-maine-enacts-new-debt-collection-legislation-36256.aspx Wed, 01 Jul 2015 15:41:00 GMT Government Affairs The new law prohibits debt collectors from initiating collection actions on debts that are “barred by the limitations period,” limits all collection actions by debt collectors to six years after the consumer’s last activity on the debt and requires all payment arrangements to be either documented in court or reduced to writing. GOVERNMENT AFFAIRS: Louisiana Senator Questions How CFPB Includes Small Businesses In Rulemaking Process http://www.acainternational.org/governmentaffairs-louisiana-senator-questions-how-cfpb-includes-small-businesses-in-rulemaking-process-36254.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-louisiana-senator-questions-how-cfpb-includes-small-businesses-in-rulemaking-process-36254.aspx Wed, 01 Jul 2015 14:54:00 GMT Government Affairs Sen. David Vitter wants the GAO to investigate how the CFPB runs its SBREFA panels by talking to small businesses that participated in them. HEALTHCARE COLLECTIONS: Researchers Investigate How Health Coverage Impacts Low to Mid-Income Adults http://www.acainternational.org/healthcaremarket-researchers-investigate-how-health-coverage-impacts-low-to-mid-income-adults-36252.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-researchers-investigate-how-health-coverage-impacts-low-to-mid-income-adults-36252.aspx Wed, 01 Jul 2015 13:55:00 GMT Healthcare Collections Newly insured adults have better access to care and a decrease in financial insecurity, but still report concerns about costs of healthcare, according to a report from the Kaiser Family Foundation. NEWS: Supreme Court’s Same-Sex Marriage Ruling Could Have Ripple Effect for Debt Collectors http://www.acainternational.org/news-supreme-courts-same-sex-marriage-ruling-could-have-ripple-effect-for-debt-collectors-36246.aspx?rssfeed=1 http://www.acainternational.org/news-supreme-courts-same-sex-marriage-ruling-could-have-ripple-effect-for-debt-collectors-36246.aspx Wed, 01 Jul 2015 10:08:00 GMT News Collectors should be on the lookout for how marriage equality impacts FDCPA compliance and other state laws. NEWS: ACSI Recognized as Top Workplace in Middle Tennessee http://www.acainternational.org/news-acsi-recognized-as-top-workplace-in-middle-tennessee-36248.aspx?rssfeed=1 http://www.acainternational.org/news-acsi-recognized-as-top-workplace-in-middle-tennessee-36248.aspx Wed, 01 Jul 2015 10:00:00 GMT News The Nashville-based ACA member company focuses on employee satisfaction to ensure providing excellent service to clients. CREDITORS: Survey Shows Consumers Bring Home Credit Card Debt after Summer Vacations http://www.acainternational.org/creditors-survey-shows-consumers-bring-home-credit-card-debt-after-summer-vacations-36242.aspx?rssfeed=1 http://www.acainternational.org/creditors-survey-shows-consumers-bring-home-credit-card-debt-after-summer-vacations-36242.aspx Tue, 30 Jun 2015 14:10:00 GMT Creditors Experian Consumer Services’ survey of 1,000 adults shows some aren’t saving in advance for their summer vacations and end up with credit card debt from going over budget or from unexpected expenses. HEALTHCARE COLLECTIONS: Centers for Medicare and Medicaid Services Posts Healthcare Providers Payment Data http://www.acainternational.org/healthcaremarket-centers-for-medicare-and-medicaid-services-posts-healthcare-providers-payment-data-36244.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-centers-for-medicare-and-medicaid-services-posts-healthcare-providers-payment-data-36244.aspx Tue, 30 Jun 2015 13:30:00 GMT Healthcare Collections The CMS’ Open Payments program, created by the Affordable Care Act, requires drug and device manufacturers to report transfers of value to healthcare providers. NEWS: Healthcare Change is Coming, Are You Ready? http://www.acainternational.org/news-healthcare-change-is-coming-are-you-ready-36241.aspx?rssfeed=1 http://www.acainternational.org/news-healthcare-change-is-coming-are-you-ready-36241.aspx Tue, 30 Jun 2015 13:12:00 GMT News ACA is offering a comprehensive teleseminar on rules and regulations for agencies and providers in healthcare debt collection. NEWS: ACA Daily Publication Schedule July 6-7 http://www.acainternational.org/news-aca-daily-publication-schedule-july-6-7-36243.aspx?rssfeed=1 http://www.acainternational.org/news-aca-daily-publication-schedule-july-6-7-36243.aspx Tue, 30 Jun 2015 13:00:00 GMT News ACA International’s offices will be closed on Friday, July 3 and ACA Daily will not publish on Monday, July 6. Check your in-box for the Tuesday, July 7 edition, which will be packed with the latest and breaking news about the credit and collection industry. NEWS: Credit Protection Association Has Successful Verdict in TCPA Case http://www.acainternational.org/news-credit-protection-association-has-successful-verdict-in-tcpa-case-36236.aspx?rssfeed=1 http://www.acainternational.org/news-credit-protection-association-has-successful-verdict-in-tcpa-case-36236.aspx Mon, 29 Jun 2015 15:05:00 GMT News Eastern Michigan U.S. District Court judge dismisses FDCPA claims against ACA member company; jury returns unanimous verdict rejecting plaintiff’s TCPA allegations. NEWS: New York DFS Superintendent Slated for ACA Convention Session on State’s Regulations http://www.acainternational.org/news-new-york-dfs-superintendent-slated-for-aca-convention-session-on-states-regulations-36235.aspx?rssfeed=1 http://www.acainternational.org/news-new-york-dfs-superintendent-slated-for-aca-convention-session-on-states-regulations-36235.aspx Mon, 29 Jun 2015 13:58:00 GMT News Register for the 2015 ACA International Convention & Expo by July 1 for savings on access to critical regulatory updates for the credit and collection industry. NEWS: Student Loan Debt Causes Delay in Home-Buying for Millennials http://www.acainternational.org/news-student-loan-debt-causes-delay-in-home-buying-for-millennials-36234.aspx?rssfeed=1 http://www.acainternational.org/news-student-loan-debt-causes-delay-in-home-buying-for-millennials-36234.aspx Mon, 29 Jun 2015 11:42:00 GMT News Increasing student loan debt for younger consumers correlates with delays in buying a home and other significant life events such as marriage and having children. CFPB: Debt Collection Complaints Continue, But An Overwhelming Majority Are Solved Amicably http://www.acainternational.org/cfpbarticle-debt-collection-complaints-continue-but-an-overwhelming-majority-are-solved-amicably-36233.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-debt-collection-complaints-continue-but-an-overwhelming-majority-are-solved-amicably-36233.aspx Mon, 29 Jun 2015 11:30:00 GMT CFPB A majority of consumers did not dispute companies’ responses to their debt collection complaints documented in the Consumer Financial Protection Bureau’s seventh semi-annual report to Congress. NEWS: ACPAC Continues Support for Missouri Congressman Lacy Clay http://www.acainternational.org/news-acpac-continues-support-for-missouri-congressman-lacy-clay-36225.aspx?rssfeed=1 http://www.acainternational.org/news-acpac-continues-support-for-missouri-congressman-lacy-clay-36225.aspx Mon, 29 Jun 2015 11:00:00 GMT News During the event, ACA representatives spoke with Clay about the need for help with regulations affecting the credit and collection industry. NEWS: Spotlight on Legal Education: High-Risk FCRA Reporting for Debt Buyers and Collectors http://www.acainternational.org/news-spotlight-on-legal-education-high-risk-fcra-reporting-for-debt-buyers-and-collectors-36226.aspx?rssfeed=1 http://www.acainternational.org/news-spotlight-on-legal-education-high-risk-fcra-reporting-for-debt-buyers-and-collectors-36226.aspx Fri, 26 Jun 2015 10:56:00 GMT News The session at the 2015 ACA International Convention and Expo includes presentations by two seasoned attorneys with expertise on the Fair Credit Reporting Act and related high-risk compliance issues that impact debt buyers and collectors who furnish data to consumer reporting agencies. CFPB: CFPB Semi-Annual Report Outlines Consumer Complaints on Credit Cards, Student Loans http://www.acainternational.org/cfpbarticle-cfpb-semi-annual-report-outlines-consumer-complaints-on-credit-cards-student-loans-36223.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-semi-annual-report-outlines-consumer-complaints-on-credit-cards-student-loans-36223.aspx Fri, 26 Jun 2015 09:20:00 GMT CFPB The CFPB received approximately 250,000 complaints between April 1, 2014 and March 31, 2015 on a variety of financial products and services. NEWS: ACPAC Holds Successful Fundraiser for Congressman Scott Tipton in Washington, D.C. http://www.acainternational.org/news-acpac-holds-successful-fundraiser-for-congressman-scott-tipton-in-washington-dc-36220.aspx?rssfeed=1 http://www.acainternational.org/news-acpac-holds-successful-fundraiser-for-congressman-scott-tipton-in-washington-dc-36220.aspx Fri, 26 Jun 2015 09:00:00 GMT News Newly-elected U.S. Sen. Cory Gardner stopped by the event to thank guests for their support. CFPB: Consumer Complaint Narratives Posted on the CFPB’s Complaint Database, RFI Related to Complaint Data Normalization Announced http://www.acainternational.org/cfpbarticle-consumer-complaint-narratives-posted-on-the-cfpbs-complaint-database-rfi-related-to-complaint-data-normalization-announced-36221.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-consumer-complaint-narratives-posted-on-the-cfpbs-complaint-database-rfi-related-to-complaint-data-normalization-announced-36221.aspx Fri, 26 Jun 2015 08:27:00 GMT CFPB More than 7,700 consumer complaint narratives about financial companies, including debt collection companies, already appear on the CFPB’s consumer complaint database. NEWS: ConServe Supports United Way http://www.acainternational.org/news-conserve-supports-united-way-36222.aspx?rssfeed=1 http://www.acainternational.org/news-conserve-supports-united-way-36222.aspx Fri, 26 Jun 2015 08:07:00 GMT News ACA member company’s Jeans for Charity program aligns with critical needs in local communities. CFPB: CFPB Responds to Discrimination Allegations at House Hearing http://www.acainternational.org/cfpbarticle-cfpb-responds-to-discrimination-allegations-at-house-hearing-36218.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-responds-to-discrimination-allegations-at-house-hearing-36218.aspx Thu, 25 Jun 2015 14:50:00 GMT CFPB Witnesses testified that the CFPB is on track to have as many discrimination complaints this year as it did in 2014. NEWS: ACA Board Member Hosts Tour for Staff of Senate Majority Leader Mitch McConnell http://www.acainternational.org/news-aca-board-member-hosts-tour-for-staff-of-senate-majority-leader-mitch-mcconnell-36217.aspx?rssfeed=1 http://www.acainternational.org/news-aca-board-member-hosts-tour-for-staff-of-senate-majority-leader-mitch-mcconnell-36217.aspx Thu, 25 Jun 2015 14:10:00 GMT News McConnell’s senior staff members visited the Louisville-based agency of Mike Gardner Sr. for a discussion of prominent issues in the credit and collection industry. NEWS: ACA Provides Members-Only SearchPoint Updates on New York Debt Collection Rules http://www.acainternational.org/news-aca-provides-members-only-searchpoint-updates-on-new-york-debt-collection-rules-36216.aspx?rssfeed=1 http://www.acainternational.org/news-aca-provides-members-only-searchpoint-updates-on-new-york-debt-collection-rules-36216.aspx Thu, 25 Jun 2015 13:46:00 GMT News The updates reflect the New York State Department of Financial Services’ changes announced at a Debt Collection Dialogue with the Federal Trade Commission and industry professionals on June 15. NEWS: Account Control Technology Foundation Announces Winners of 2015 College Scholarships http://www.acainternational.org/news-account-control-technology-foundation-announces-winners-of-2015-college-scholarships-36214.aspx?rssfeed=1 http://www.acainternational.org/news-account-control-technology-foundation-announces-winners-of-2015-college-scholarships-36214.aspx Thu, 25 Jun 2015 09:00:00 GMT News The foundation has issued $150,000 in college scholarships since 2013. NEWS: Spotlight on Legal Education Session: Major Enforcement Actions in 2015 http://www.acainternational.org/news-spotlight-on-legal-education-session-major-enforcement-actions-in-2015-36212.aspx?rssfeed=1 http://www.acainternational.org/news-spotlight-on-legal-education-session-major-enforcement-actions-in-2015-36212.aspx Wed, 24 Jun 2015 15:44:00 GMT News The session at the 2015 ACA International Convention and Expo includes presentations by two seasoned attorneys with specialized expertise on CFPB enforcement actions against the credit and collection industry. NEWS: Year-Over-Year Consumer Litigation Cases Increase, Except TCPA http://www.acainternational.org/news-year-over-year-consumer-litigation-cases-increase-except-tcpa-36210.aspx?rssfeed=1 http://www.acainternational.org/news-year-over-year-consumer-litigation-cases-increase-except-tcpa-36210.aspx Wed, 24 Jun 2015 13:21:00 GMT News Telephone Consumer Protection Act cases declined 10 percent last month compared to May 2014. May complaints to the CFPB declined and, similar to April, a majority of the complaints were not associated with a particular debt collection product. CFPB: CFPB Covers Diversity Efforts in Latest Semi-Annual Report http://www.acainternational.org/cfpbarticle-cfpb-covers-diversity-efforts-in-latest-semi-annual-report-36209.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-covers-diversity-efforts-in-latest-semi-annual-report-36209.aspx Wed, 24 Jun 2015 11:52:00 GMT CFPB The Bureau outlined its plans to improve fairness in employee performance reviews and increase the number of women in leadership roles. Since the release of the report, the House Financial Services Oversight and Investigations Subcommittee announced it will hold a hearing Thursday focused on the internal diversity issues at the Bureau. CFPB: CFPB Asks Google to Help Protect Consumers From Student Loan Debt Relief Scams http://www.acainternational.org/cfpbarticle-cfpb-asks-google-to-help-protect-consumers-from-student-loan-debt-relief-scams-36208.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-asks-google-to-help-protect-consumers-from-student-loan-debt-relief-scams-36208.aspx Wed, 24 Jun 2015 11:15:00 GMT CFPB The Bureau notified representatives of popular sites such as Google and Yahoo that debt relief companies are likely violating their advertising policies and targeting borrowers in scams. HEALTHCARE COLLECTIONS: Survey: Half of Americans Will Switch Healthcare Providers if Subsidies Are Eliminated http://www.acainternational.org/healthcaremarket-survey-half-of-americans-will-switch-healthcare-providers-if-subsidies-are-eliminated-36206.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-survey-half-of-americans-will-switch-healthcare-providers-if-subsidies-are-eliminated-36206.aspx Wed, 24 Jun 2015 11:00:00 GMT Healthcare Collections TransUnion Healthcare annual survey also shows cost transparency is top priority for patients. CFPB: CFPB’s Latest Supervisory Highlights Outlines Observations From Debt Collection, Student Loans http://www.acainternational.org/cfpbarticle-cfpbs-latest-supervisory-highlights-outlines-observations-from-debt-collection-student-loans-36204.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpbs-latest-supervisory-highlights-outlines-observations-from-debt-collection-student-loans-36204.aspx Tue, 23 Jun 2015 15:12:00 GMT CFPB The report addresses compliance management systems in debt collection while praising student loan servicers for fixing problematic practices. CREDITORS: Majority of Americans Do Not Have Sufficient Emergency Savings http://www.acainternational.org/creditors-majority-of-americans-do-not-have-sufficient-emergency-savings-36202.aspx?rssfeed=1 http://www.acainternational.org/creditors-majority-of-americans-do-not-have-sufficient-emergency-savings-36202.aspx Tue, 23 Jun 2015 13:00:00 GMT Creditors The number of Americans with no emergency savings has reached a five-year high, but their overall financial security remains stable. CFPB: CFPB Finds Default Risks Continue for Private Student Loan Borrowers http://www.acainternational.org/cfpbarticle-cfpb-finds-default-risks-continue-for-private-student-loan-borrowers-36201.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-finds-default-risks-continue-for-private-student-loan-borrowers-36201.aspx Tue, 23 Jun 2015 12:35:00 GMT CFPB The mid-year report shows automatic defaults and issues with co-signers are common complaints among private student loan borrowers. CFPB: Medical Debt Collector Settles CFPB Enforcement Action http://www.acainternational.org/cfpbarticle-medical-debt-collector-settles-cfpb-enforcement-action-36200.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-medical-debt-collector-settles-cfpb-enforcement-action-36200.aspx Tue, 23 Jun 2015 09:00:00 GMT CFPB The agency reached a Consent Order with the CFPB after the Bureau said the agency violated the FCRA and the FDCPA. CFPB: Equal Employment Opportunity Complaints Jump at CFPB http://www.acainternational.org/cfpbarticle-equal-employment-opportunity-complaints-jump-at-cfpb-36194.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-equal-employment-opportunity-complaints-jump-at-cfpb-36194.aspx Mon, 22 Jun 2015 13:16:00 GMT CFPB Amid the release of the complaint data, the House Financial Services Oversight and Investigations Subcommittee will hold another hearing on allegations of discrimination and retaliation against the Bureau. NEWS: Savings on the 2015 ACA International Convention and Expo Open Until July 1 http://www.acainternational.org/news-savings-on-the-2015-aca-international-convention-and-expo-open-until-july-1-36195.aspx?rssfeed=1 http://www.acainternational.org/news-savings-on-the-2015-aca-international-convention-and-expo-open-until-july-1-36195.aspx Mon, 22 Jun 2015 13:00:00 GMT News The can’t-miss credit and collection industry event in Boston features educational sessions, an Expo Hall, networking opportunities, entertainment and more. HEALTHCARE COLLECTIONS: Survey: Most Primary Healthcare Providers Report Seeing More Medicaid or Newly Insured Patients http://www.acainternational.org/healthcaremarket-survey-most-primary-healthcare-providers-report-seeing-more-medicaid-or-newly-insured-patients-36193.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-survey-most-primary-healthcare-providers-report-seeing-more-medicaid-or-newly-insured-patients-36193.aspx Mon, 22 Jun 2015 12:44:00 GMT Healthcare Collections A majority of healthcare providers surveyed by the Kaiser Family Foundation and The Commonwealth Fund report no overall change in quality of care or patient satisfaction since January 2014. CFPB: Federal Agency Sues Auto Lender over Illegal Debt Collection Practices Used Against Service Members http://www.acainternational.org/cfpbarticle-federal-agency-sues-auto-lender-over-illegal-debt-collection-practices-used-against-service-members-36192.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-federal-agency-sues-auto-lender-over-illegal-debt-collection-practices-used-against-service-members-36192.aspx Mon, 22 Jun 2015 10:58:00 GMT CFPB The CFPB alleges that an auto finance company threatened service members that it would report unpaid debt to their commanding officers or have their security clearance revoked if they didn’t pay. NEWS: ACA Announces New Carrier Partner for E&O Insurance Program http://www.acainternational.org/news-aca-announces-new-carrier-partner-for-eo-insurance-program-36190.aspx?rssfeed=1 http://www.acainternational.org/news-aca-announces-new-carrier-partner-for-eo-insurance-program-36190.aspx Fri, 19 Jun 2015 10:30:00 GMT News QBE Insurance Group Ltd. is working closely with ACA’s broker as well as Collectors Insurance Agency Inc., to offer a contemporary approach to the collection industry’s unique coverage and service needs. NEWS: ACA Hosts Boston Brew Tour Special Event During 2015 Convention and Expo http://www.acainternational.org/news-aca-hosts-boston-brew-tour-special-event-during-2015-convention-and-expo-36189.aspx?rssfeed=1 http://www.acainternational.org/news-aca-hosts-boston-brew-tour-special-event-during-2015-convention-and-expo-36189.aspx Fri, 19 Jun 2015 10:00:00 GMT News The event will support ACA’s Political Administrative Fund, political advocacy and grassroots efforts. NEWS: Spotlight on Legal Education Session: Court Interpretations of “Actual Damages” http://www.acainternational.org/news-spotlight-on-legal-education-session-court-interpretations-of-actual-damages-36188.aspx?rssfeed=1 http://www.acainternational.org/news-spotlight-on-legal-education-session-court-interpretations-of-actual-damages-36188.aspx Fri, 19 Jun 2015 09:03:00 GMT News The session at the 2015 ACA International Convention and Expo includes presentations by seasoned attorneys with expertise on defending against FDCPA claims involving allegations of emotional distress. GOVERNMENT AFFAIRS: Federal Communications Commission Approves Ruling on the Telephone Consumer Protection Act http://www.acainternational.org/governmentaffairs-federal-communications-commission-approves-ruling-on-the-telephone-consumer-protection-act-36182.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-federal-communications-commission-approves-ruling-on-the-telephone-consumer-protection-act-36182.aspx Thu, 18 Jun 2015 13:45:00 GMT Government Affairs The new TCPA ruling, which has not yet been released, is expected to be a significant development for the credit and collection industry. CFPB: CFPB Student Loan Ombudsman Resigns http://www.acainternational.org/cfpbarticle-cfpb-student-loan-ombudsman-resigns-36183.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-student-loan-ombudsman-resigns-36183.aspx Thu, 18 Jun 2015 13:37:00 GMT CFPB Rohit Chopra worked at the Bureau since 2011 to oversee the student loan market and assisting borrowers. NEWS: Account Control Technology, Inc. Named Cincinnati Region’s No. 1 Midsize Workplace http://www.acainternational.org/news-account-control-technology-inc-named-cincinnati-regions-no-1-midsize-workplace-36184.aspx?rssfeed=1 http://www.acainternational.org/news-account-control-technology-inc-named-cincinnati-regions-no-1-midsize-workplace-36184.aspx Thu, 18 Jun 2015 11:00:00 GMT News The ACA member company’s Mason, Ohio office receives top workplace recognition for second consecutive year as company expands. CFPB: ACA Submits Comments to Inform the CFPB’s Review of the Consumer Credit Card Market http://www.acainternational.org/cfpbarticle-aca-submits-comments-to-inform-the-cfpbs-review-of-the-consumer-credit-card-market-36176.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-aca-submits-comments-to-inform-the-cfpbs-review-of-the-consumer-credit-card-market-36176.aspx Thu, 18 Jun 2015 05:00:00 GMT CFPB Based on feedback received from membership, ACA provides important insights to the CFPB on debt collection practices within the credit card industry. NEWS: FCC Commissioner Warns TCPA Overhaul Could Help Lawyers, Hurt Consumers http://www.acainternational.org/news-fcc-commissioner-warns-tcpa-overhaul-could-help-lawyers-hurt-consumers-36178.aspx?rssfeed=1 http://www.acainternational.org/news-fcc-commissioner-warns-tcpa-overhaul-could-help-lawyers-hurt-consumers-36178.aspx Wed, 17 Jun 2015 15:25:00 GMT News Commissioner Ajit Pai issues warning about Thursday’s FCC vote to clarify provisions of the TCPA. GOVERNMENT AFFAIRS: ACA Members React to FTC Debt Collection Dialogue http://www.acainternational.org/governmentaffairs-aca-members-react-to-ftc-debt-collection-dialogue-36175.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-aca-members-react-to-ftc-debt-collection-dialogue-36175.aspx Wed, 17 Jun 2015 15:09:00 GMT Government Affairs Many debt collectors in New York attended the event and hoped for more opportunity to discuss the industry with regulators. GOVERNMENT AFFAIRS: U.S. Senators Propose Military Consumer Protection Act http://www.acainternational.org/governmentaffairs-us-senators-propose-military-consumer-protection-act-36172.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-us-senators-propose-military-consumer-protection-act-36172.aspx Wed, 17 Jun 2015 11:00:00 GMT Government Affairs The legislation is designed to add to the Consumer Financial Protection Bureau’s ability to enforce the Servicemember Civil Relief Act. NEWS: Convergent Revenue Cycle Management, Inc., Welcomes Debra Stall as New Senior Vice President of Insurance Operations http://www.acainternational.org/news-convergent-revenue-cycle-management-inc-welcomes-debra-stall-as-new-senior-vice-president-of-insurance-operations-36173.aspx?rssfeed=1 http://www.acainternational.org/news-convergent-revenue-cycle-management-inc-welcomes-debra-stall-as-new-senior-vice-president-of-insurance-operations-36173.aspx Wed, 17 Jun 2015 10:39:00 GMT News Stall has valuable experience with both healthcare providers and vendor services. GOVERNMENT AFFAIRS: New York DFS Releases New Clarifications on Debt Collection Requirements http://www.acainternational.org/governmentaffairs-new-york-dfs-releases-new-clarifications-on-debt-collection-requirements-36161.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-new-york-dfs-releases-new-clarifications-on-debt-collection-requirements-36161.aspx Tue, 16 Jun 2015 15:54:00 GMT Government Affairs ACA International will provide updated compliance resources to reflect the department’s guidance. NEWS: ACA Prepares for FCC Ruling on TCPA http://www.acainternational.org/news-aca-prepares-for-fcc-ruling-on-tcpa-36158.aspx?rssfeed=1 http://www.acainternational.org/news-aca-prepares-for-fcc-ruling-on-tcpa-36158.aspx Tue, 16 Jun 2015 13:19:00 GMT News The Federal Communications Commission will meet June 18 to vote on a proposed ruling on the Telephone Consumer Protection Act. ACA will be on-site to provide live coverage, and will offer in-depth analysis once the language of the ruling is released. GOVERNMENT AFFAIRS: FTC Debt Collection Dialogue Focuses on Enforcement, Rules in the Industry http://www.acainternational.org/governmentaffairs-ftc-debt-collection-dialogue-focuses-on-enforcement-rules-in-the-industry-36157.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-ftc-debt-collection-dialogue-focuses-on-enforcement-rules-in-the-industry-36157.aspx Tue, 16 Jun 2015 13:16:00 GMT Government Affairs Debt collectors and federal and state agency representatives gathered for the inaugural FTC event in New York on June 15. NEWS: Wall Street Journal Op-Ed Supports Portions of ACA International Petition to Reform the TCPA http://www.acainternational.org/news-wall-street-journal-op-ed-supports-portions-of-aca-international-petition-to-reform-the-tcpa-36156.aspx?rssfeed=1 http://www.acainternational.org/news-wall-street-journal-op-ed-supports-portions-of-aca-international-petition-to-reform-the-tcpa-36156.aspx Tue, 16 Jun 2015 13:13:00 GMT News Former FCC chief of staff and legal advisor Adonis Hoffman outlines why change to the TCPA is good for businesses and consumers. NEWS: Client Services, Inc. Earns Several Awards Including Compliance, Agency Support http://www.acainternational.org/news-client-services-inc-earns-several-awards-including-compliance-agency-support-36155.aspx?rssfeed=1 http://www.acainternational.org/news-client-services-inc-earns-several-awards-including-compliance-agency-support-36155.aspx Tue, 16 Jun 2015 11:52:00 GMT News Clients have recognized this ACA member company for commitment to service and performance working with consumers. NEWS: Spotlight on Legal Education Session: Impact of Recent Court Decisions on Your Call Center Operations http://www.acainternational.org/news-spotlight-on-legal-education-session-impact-of-recent-court-decisions-on-your-call-center-operations-36140.aspx?rssfeed=1 http://www.acainternational.org/news-spotlight-on-legal-education-session-impact-of-recent-court-decisions-on-your-call-center-operations-36140.aspx Mon, 15 Jun 2015 12:45:00 GMT News The session at the 2015 ACA International Convention & Expo includes a full panel of lawyers with expertise on recent cases and opinions that impact debt collection agencies’ call center operations. NEWS: BillingTree Secures Diamond Sponsorship at 2015 ACA International Convention and Expo http://www.acainternational.org/news-billingtree-secures-diamond-sponsorship-at-2015-aca-international-convention-and-expo-36144.aspx?rssfeed=1 http://www.acainternational.org/news-billingtree-secures-diamond-sponsorship-at-2015-aca-international-convention-and-expo-36144.aspx Mon, 15 Jun 2015 10:00:00 GMT News ACA affiliate member company plans to debut new solution suite, showcase refreshed branding and present on top collection industry concerns as revealed in its 2015 survey results. HEALTHCARE COLLECTIONS: Majority of Consumers Enrolled in Affordable Care Act Insurance Plans Report Satisfaction http://www.acainternational.org/healthcaremarket-majority-of-consumers-enrolled-in-affordable-care-act-insurance-plans-report-satisfaction-36143.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-majority-of-consumers-enrolled-in-affordable-care-act-insurance-plans-report-satisfaction-36143.aspx Mon, 15 Jun 2015 00:35:00 GMT Healthcare Collections The healthcare law is allowing consumers access to care they previously could not afford, however those that remain uninsured continue to face roadblocks in their states. NEWS: Department of Education Offers Debt Relief to Former Corinthian Students http://www.acainternational.org/news-department-of-education-offers-debt-relief-to-former-corinthian-students-36119.aspx?rssfeed=1 http://www.acainternational.org/news-department-of-education-offers-debt-relief-to-former-corinthian-students-36119.aspx Fri, 12 Jun 2015 09:14:00 GMT News Zenith Education Group, part of ACA member company ECMC, acquired more than 50 campuses from Corinthian last year and made changes including tuition reductions and new student grants. CREDITORS: Most Credit Card Holders Lukewarm on Spending Rewards http://www.acainternational.org/creditors-most-credit-card-holders-lukewarm-on-spending-rewards-36120.aspx?rssfeed=1 http://www.acainternational.org/creditors-most-credit-card-holders-lukewarm-on-spending-rewards-36120.aspx Fri, 12 Jun 2015 09:00:00 GMT Creditors Bankrate.com’s Money Pulse Survey shows consumers aren’t spending with credit to earn perks such as frequent-flier miles or cash back. NEWS: ACA Member Obituary: Larry J. Haase http://www.acainternational.org/news-aca-member-obituary-larry-j-haase-36118.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-obituary-larry-j-haase-36118.aspx Fri, 12 Jun 2015 08:34:00 GMT News The ACA International member since 1955 had a lengthy and distinguished career as president of Ace Adjustment Service in West Virginia. GOVERNMENT AFFAIRS: Federal Agencies Release Final Standards on Diversity Policies of Regulated Entities http://www.acainternational.org/governmentaffairs-federal-agencies-release-final-standards-on-diversity-policies-of-regulated-entities-36108.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-federal-agencies-release-final-standards-on-diversity-policies-of-regulated-entities-36108.aspx Thu, 11 Jun 2015 15:00:00 GMT Government Affairs The final standards, developed after consideration of more than 200 comments, provide a framework for regulated entities to create and strengthen their diversity policies and practices CREDITORS: Credit Card Accounts and Spending Continue to Grow http://www.acainternational.org/creditors-credit-card-accounts-and-spending-continue-to-grow-36105.aspx?rssfeed=1 http://www.acainternational.org/creditors-credit-card-accounts-and-spending-continue-to-grow-36105.aspx Thu, 11 Jun 2015 11:30:00 GMT Creditors Gains in employment and wages fuel spending by consumers. NEWS: Special Discount on ACA’s Convention Ends Monday http://www.acainternational.org/news-special-discount-on-acas-convention-ends-monday-36104.aspx?rssfeed=1 http://www.acainternational.org/news-special-discount-on-acas-convention-ends-monday-36104.aspx Thu, 11 Jun 2015 11:15:00 GMT News Register for the 2015 ACA International Convention & Expo now to ensure access to the latest information on the Federal Communications Commission’s decision on clarifying the Telephone Consumer Protection Act. GOVERNMENT AFFAIRS: House Fiscal Bill Includes Change in Control of CFPB’s Funding http://www.acainternational.org/governmentaffairs-house-fiscal-bill-includes-change-in-control-of-cfpbs-funding-36103.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-fiscal-bill-includes-change-in-control-of-cfpbs-funding-36103.aspx Thu, 11 Jun 2015 11:01:00 GMT Government Affairs The bill would bring funding for the Bureau under the annual congressional appropriations process.