Credit and Collection Industry News - ACA International http://www.acainternational.org ACA International - An international trade association of credit and collection professionals. en-us Thu, 28 Jul 2016 04:00:00 GMT CFPB: Three-Month Debt Collection Complaint Average Continues to Decline http://www.acainternational.org/cfpbarticle-three-month-debt-collection-complaint-average-continues-to-decline-40259.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-three-month-debt-collection-complaint-average-continues-to-decline-40259.aspx Wed, 27 Jul 2016 14:26:00 GMT CFPB The latest CFPB monthly complaint snapshot focused on credit card complaints, which increased from May to June 2016. NEWS: Equifax, Experian, TransUnion to Axe Some Debt Information from Consumer Credit Reports http://www.acainternational.org/news-equifax-experian-transunion-to-axe-some-debt-information-from-consumer-credit-reports-40255.aspx?rssfeed=1 http://www.acainternational.org/news-equifax-experian-transunion-to-axe-some-debt-information-from-consumer-credit-reports-40255.aspx Wed, 27 Jul 2016 08:40:00 GMT News The three major credit reporting agencies plan to include less data about tax liens and civil judgments in consumer reports. NEWS: ACA to Host Important Teleseminar on CFPB’s Debt Collection Outline of Proposals Under Consideration http://www.acainternational.org/news-aca-to-host-important-teleseminar-on-cfpbs-debt-collection-outline-of-proposals-under-consideration-40252.aspx?rssfeed=1 http://www.acainternational.org/news-aca-to-host-important-teleseminar-on-cfpbs-debt-collection-outline-of-proposals-under-consideration-40252.aspx Tue, 26 Jul 2016 13:34:00 GMT News ACA International will provide members with timely and comprehensive analysis of what the CFPB is considering for its closely-watched debt collections proposed rule. NEWS: ConServe Backs Unyts and Mental Health Associations through Jeans for Charity http://www.acainternational.org/news-conserve-backs-unyts-and-mental-health-associations-through-jeans-for-charity-40250.aspx?rssfeed=1 http://www.acainternational.org/news-conserve-backs-unyts-and-mental-health-associations-through-jeans-for-charity-40250.aspx Tue, 26 Jul 2016 10:48:00 GMT News The ACA member company’s fundraiser and matching gift program regularly supports local organizations. REPORTERS: Government Officials to Share Knowledge on Debt Collection Investigations at Seminar Co-Sponsored by ACA http://www.acainternational.org/reporters-government-officials-to-share-knowledge-on-debt-collection-investigations-at-seminar-co-sponsored-by-aca-40248.aspx?rssfeed=1 http://www.acainternational.org/reporters-government-officials-to-share-knowledge-on-debt-collection-investigations-at-seminar-co-sponsored-by-aca-40248.aspx Tue, 26 Jul 2016 10:00:00 GMT Reporters Officials from the CFPB and FTC will explain how investigations in the credit and collection industry are conducted, and what companies can do to prepare. NEWS: From Collector: Taking an Employee Under Your Wing http://www.acainternational.org/news-from-collector-taking-an-employee-under-your-wing-40246.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-taking-an-employee-under-your-wing-40246.aspx Tue, 26 Jul 2016 09:00:00 GMT News How to create a workplace mentor program. CFPB: CFPB Confirms Location of Debt Collection Field Hearing http://www.acainternational.org/cfpbarticle-cfpb-confirms-location-of-debt-collection-field-hearing-40243.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-confirms-location-of-debt-collection-field-hearing-40243.aspx Mon, 25 Jul 2016 15:00:00 GMT CFPB ACA International will attend the field hearing at the McClellan Conference Center in McClellan Park, Calif., where the CFPB will likely debut its outline of proposals under consideration for debt collection rulemaking. NEWS: ACA to Host Seminar on Successful Hiring Strategies http://www.acainternational.org/news-aca-to-host-seminar-on-successful-hiring-strategies-40242.aspx?rssfeed=1 http://www.acainternational.org/news-aca-to-host-seminar-on-successful-hiring-strategies-40242.aspx Mon, 25 Jul 2016 14:00:00 GMT News Learn the latest approach to identifying the right talent to fill your next job opening. NEWS: Kinum, Inc. Team Rides to Support Multiple Sclerosis Research http://www.acainternational.org/news-kinum-inc-team-rides-to-support-multiple-sclerosis-research-40241.aspx?rssfeed=1 http://www.acainternational.org/news-kinum-inc-team-rides-to-support-multiple-sclerosis-research-40241.aspx Mon, 25 Jul 2016 13:09:00 GMT News The ACA member company is sponsoring its team during the event this year to help raise awareness about the challenges of Multiple Sclerosis and help its staff impacted by the disease. CFPB: ACA Leadership to Attend CFPB Debt Collection Field Hearing http://www.acainternational.org/cfpbarticle-aca-leadership-to-attend-cfpb-debt-collection-field-hearing-40238.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-aca-leadership-to-attend-cfpb-debt-collection-field-hearing-40238.aspx Fri, 22 Jul 2016 12:45:00 GMT CFPB ACA expects the CFPB to release its proposals under consideration for debt collection rulemaking in conjunction with the hearing. CFPB: CFPB Announces Changes to Senior Leadership http://www.acainternational.org/cfpbarticle-cfpb-announces-changes-to-senior-leadership-40239.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-announces-changes-to-senior-leadership-40239.aspx Fri, 22 Jul 2016 10:00:00 GMT CFPB The employees are serving in new roles after working at the bureau for several years. NEWS: Consumer Credit Default Rates Steady in June http://www.acainternational.org/news-consumer-credit-default-rates-steady-in-june-40223.aspx?rssfeed=1 http://www.acainternational.org/news-consumer-credit-default-rates-steady-in-june-40223.aspx Fri, 22 Jul 2016 09:00:00 GMT News The rates could increase in the future based on past figures in the S&P/Experian Consumer Credit Default Indices and weak income growth. NEWS: Connecticut Department of Banking Takes “No Action” Position on Student Loan Servicer Requirement for Licensed Consumer Collection Agencies http://www.acainternational.org/news-connecticut-department-of-banking-takes-no-action-position-on-student-loan-servicer-requirement-for-licensed-consumer-collection-agencies-40221.aspx?rssfeed=1 http://www.acainternational.org/news-connecticut-department-of-banking-takes-no-action-position-on-student-loan-servicer-requirement-for-licensed-consumer-collection-agencies-40221.aspx Thu, 21 Jul 2016 14:28:00 GMT News The Department states that requiring a licensed consumer collection agency that receives payments on student loans to also obtain a separate license as a student loan servicer would be redundant and overly burdensome. HEALTHCARE COLLECTIONS: Healthcare Spending Expected to Increase as Share of Economy http://www.acainternational.org/healthcaremarket-healthcare-spending-expected-to-increase-as-share-of-economy-40215.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-healthcare-spending-expected-to-increase-as-share-of-economy-40215.aspx Thu, 21 Jul 2016 12:19:00 GMT Healthcare Collections The Affordable Care Act continues to influence health spending growth and consumers’ out-of-pocket medical costs are also increasing. NEWS: ACA Updates SearchPoint Documents on UDAAP and Statute of Limitations http://www.acainternational.org/news-aca-updates-searchpoint-documents-on-udaap-and-statute-of-limitations-40212.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-on-udaap-and-statute-of-limitations-40212.aspx Thu, 21 Jul 2016 09:55:00 GMT News The updates include analysis of Consumer Financial Protection Bureau actions and for the state of Missouri. NEWS: Government Officials to Share Knowledge on Debt Collection Investigations at Seminar Co-Sponsored by ACA http://www.acainternational.org/news-government-officials-to-share-knowledge-on-debt-collection-investigations-at-seminar-co-sponsored-by-aca-40210.aspx?rssfeed=1 http://www.acainternational.org/news-government-officials-to-share-knowledge-on-debt-collection-investigations-at-seminar-co-sponsored-by-aca-40210.aspx Thu, 21 Jul 2016 06:00:00 GMT News Officials from the CFPB and FTC will explain how investigations in the credit and collection industry are conducted, and what companies can do to prepare. NEWS: SIMM Associates Inc. Celebrates 25 Years http://www.acainternational.org/news-simm-associates-inc-celebrates-25-years-40209.aspx?rssfeed=1 http://www.acainternational.org/news-simm-associates-inc-celebrates-25-years-40209.aspx Wed, 20 Jul 2016 11:00:00 GMT News The Delaware-based ACA member company has transformed into a nationally recognized customer care call center since it opened in 1991. CREDITORS: Consumer Spending Returns to Steady Pace in May http://www.acainternational.org/creditors-consumer-spending-returns-to-steady-pace-in-may-40208.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-spending-returns-to-steady-pace-in-may-40208.aspx Wed, 20 Jul 2016 09:00:00 GMT Creditors The Federal Reserve Bank of New York’s latest economic snapshot report shows consumers increased personal spending expenditures and their savings rate declined. NEWS: From Collector: Call Me Maybe? http://www.acainternational.org/news-from-collector-call-me-maybe-40205.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-call-me-maybe-40205.aspx Tue, 19 Jul 2016 12:22:00 GMT News Understanding prior express consent and its revocation under the TCPA. CREDITORS: Consumers Overall Credit Access Improves, but Perception of Credit Access Falters http://www.acainternational.org/creditors-consumers-overall-credit-access-improves-but-perception-of-credit-access-falters-40204.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumers-overall-credit-access-improves-but-perception-of-credit-access-falters-40204.aspx Tue, 19 Jul 2016 12:03:00 GMT Creditors The Federal Reserve Bank of New York’s latest survey on credit access shows credit card application rates increased over the last several months while rejection rates declined. NEWS: ACA Offers Teleseminar on Complaint Management http://www.acainternational.org/news-aca-offers-teleseminar-on-complaint-management-40197.aspx?rssfeed=1 http://www.acainternational.org/news-aca-offers-teleseminar-on-complaint-management-40197.aspx Tue, 19 Jul 2016 11:00:00 GMT News Speakers will discuss how agencies can organize and respond to complaints to satisfy clients and regulators. NEWS: ACA Board of Directors Approves Consolidated Great Lakes Unit for Illinois, Minnesota, Wisconsin http://www.acainternational.org/news-aca-board-of-directors-approves-consolidated-great-lakes-unit-for-illinois-minnesota-wisconsin-40192.aspx?rssfeed=1 http://www.acainternational.org/news-aca-board-of-directors-approves-consolidated-great-lakes-unit-for-illinois-minnesota-wisconsin-40192.aspx Mon, 18 Jul 2016 00:01:00 GMT News The Great Lakes Credit and Collection Association will bring more than 300 members together to maximize resources and amplify the group’s state and local advocacy efforts. CFPB: CFPB Announces Field Hearing on Debt Collection http://www.acainternational.org/cfpbarticle-cfpb-announces-field-hearing-on-debt-collection-40181.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-announces-field-hearing-on-debt-collection-40181.aspx Sun, 17 Jul 2016 00:01:00 GMT CFPB The CFPB is expected to release its long-awaited outline of proposals for debt collection rulemaking. GOVERNMENT COLLECTIONS: Court Gives Federal Student Loan Debt Collection Contractors Green Light to Go Forward with Government Contract Bid Protest http://www.acainternational.org/governmentmarket-court-gives-federal-student-loan-debt-collection-contractors-green-light-to-go-forward-with-government-contract-bid-protest-40170.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-court-gives-federal-student-loan-debt-collection-contractors-green-light-to-go-forward-with-government-contract-bid-protest-40170.aspx Fri, 15 Jul 2016 12:23:00 GMT Government Collections The Federal Circuit Court of Appeals ruled that the Court of Federal Claims has jurisdiction to hear two agencies’ bid protests over additional debt collection business the Department of Education gave to its competitors because award-term extension task orders are considered new contracts. NEWS: OMB Approves Information Collection Request for the Final Joint Diversity Standards http://www.acainternational.org/news-omb-approves-information-collection-request-for-the-final-joint-diversity-standards-40169.aspx?rssfeed=1 http://www.acainternational.org/news-omb-approves-information-collection-request-for-the-final-joint-diversity-standards-40169.aspx Fri, 15 Jul 2016 11:02:00 GMT News Regulated entities may now begin to submit self-assessments of their diversity policies and practices to the Director of the Office of Minority and Women Inclusion of their primary federal financial regulator. NEWS: How to Incorporate Ethics Policies into Your Daily Operations http://www.acainternational.org/news-how-to-incorporate-ethics-policies-into-your-daily-operations-40158.aspx?rssfeed=1 http://www.acainternational.org/news-how-to-incorporate-ethics-policies-into-your-daily-operations-40158.aspx Fri, 15 Jul 2016 10:36:00 GMT News ACA International is hosting an online training on Ethical and Professional Collections July 21, including details on compliance procedures and keeping staff behavior in line with company values. NEWS: District Court Judge Delays Decision in State National Bank’s Case Against CFPB http://www.acainternational.org/news-district-court-judge-delays-decision-in-state-national-banks-case-against-cfpb-40155.aspx?rssfeed=1 http://www.acainternational.org/news-district-court-judge-delays-decision-in-state-national-banks-case-against-cfpb-40155.aspx Fri, 15 Jul 2016 08:00:00 GMT News The decision is pending until a similar case from PHH Corp. challenging the constitutionality of the CFPB’s leadership structure and authority is resolved. NEWS: ACA President Keith Kettelkamp to Present at Tri-State Collections Convention http://www.acainternational.org/news-aca-president-keith-kettelkamp-to-present-at-tri-state-collections-convention-40156.aspx?rssfeed=1 http://www.acainternational.org/news-aca-president-keith-kettelkamp-to-present-at-tri-state-collections-convention-40156.aspx Wed, 13 Jul 2016 15:03:00 GMT News Attendees will hear the latest updates on ACA’s efforts, have the opportunity to attend educational sessions on collection floor management, network with colleagues and more. NEWS: Survey: Refinancing Rates are Low Among Student Loan Borrowers http://www.acainternational.org/news-survey-refinancing-rates-are-low-among-student-loan-borrowers-40154.aspx?rssfeed=1 http://www.acainternational.org/news-survey-refinancing-rates-are-low-among-student-loan-borrowers-40154.aspx Wed, 13 Jul 2016 13:00:00 GMT News Student Loan Hero finds a majority of consumers surveyed are not refinancing their loans and some don’t want to risk enrollment in income-driven repayment plans. GOVERNMENT AFFAIRS: Massachusetts Court Finds Unanswered Telephone Calls Are Communications http://www.acainternational.org/governmentaffairs-massachusetts-court-finds-unanswered-telephone-calls-are-communications-40153.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-massachusetts-court-finds-unanswered-telephone-calls-are-communications-40153.aspx Wed, 13 Jul 2016 10:52:00 GMT Government Affairs According to the ruling, calling a consumer’s cell phone from a number identified as belonging to a creditor indirectly conveys information. GOVERNMENT AFFAIRS: House Financial Services Committee Holds Hearing on Financial CHOICE Act http://www.acainternational.org/governmentaffairs-house-financial-services-committee-holds-hearing-on-financial-choice-act-40149.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-financial-services-committee-holds-hearing-on-financial-choice-act-40149.aspx Wed, 13 Jul 2016 06:00:00 GMT Government Affairs The committee and panelists primarily discussed capital requirements for banks included in the act as well as some of the provisions that would impact the funding and structure of the CFPB. NEWS: ACA Hosts Series of Seminars on Data Security and Privacy http://www.acainternational.org/news-aca-hosts-series-of-seminars-on-data-security-and-privacy-40151.aspx?rssfeed=1 http://www.acainternational.org/news-aca-hosts-series-of-seminars-on-data-security-and-privacy-40151.aspx Tue, 12 Jul 2016 15:33:00 GMT News The seminars include details on policies and procedures for data security, tools to develop a Data Security Compliance Program and more. NEWS: MRS BPO, LLC Celebrates 25th Anniversary http://www.acainternational.org/news-mrs-bpo-llc-celebrates-25th-anniversary-40148.aspx?rssfeed=1 http://www.acainternational.org/news-mrs-bpo-llc-celebrates-25th-anniversary-40148.aspx Tue, 12 Jul 2016 12:23:00 GMT News The ACA member company founded in 1991 continues to focus on compliance processes and working with clients and consumers. NEWS: From Collector: Identifiable Elements http://www.acainternational.org/news-from-collector-identifiable-elements-40147.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-identifiable-elements-40147.aspx Tue, 12 Jul 2016 10:50:00 GMT News The CFPB’s impending rules for the debt collection industry are still a mystery, but we do have some clues about what we can expect—and where you should be focusing your compliance resources right now. CREDITORS: Consumers’ Income Growth Expectations Improve from May http://www.acainternational.org/creditors-consumers-income-growth-expectations-improve-from-may-40143.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumers-income-growth-expectations-improve-from-may-40143.aspx Mon, 11 Jul 2016 14:59:00 GMT Creditors The Federal Reserve Bank of New York’s latest Survey of Consumer Expectations also shows varied perceptions about access to credit in the past year and looking ahead to a year from now. NEWS: Private Student Loan Management Improves http://www.acainternational.org/news-private-student-loan-management-improves-40142.aspx?rssfeed=1 http://www.acainternational.org/news-private-student-loan-management-improves-40142.aspx Mon, 11 Jul 2016 13:27:00 GMT News Research shows private student loan borrowers, including many with cosigners, have declining delinquency and charge-off rates in first quarter 2016. CREDITORS: Consumer Borrowing Picks Up in May http://www.acainternational.org/creditors-consumer-borrowing-picks-up-in-may-40141.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-borrowing-picks-up-in-may-40141.aspx Mon, 11 Jul 2016 10:45:00 GMT Creditors Borrowing for student loans, auto loans and credit cards increased across the board in May compared to April figures tracked by the Federal Reserve. NEWS: Collector Magazine Wins 2016 Azbee Award http://www.acainternational.org/news-collector-magazine-wins-2016-azbee-award-40139.aspx?rssfeed=1 http://www.acainternational.org/news-collector-magazine-wins-2016-azbee-award-40139.aspx Fri, 08 Jul 2016 14:24:00 GMT News The American Society of Business Publication Editors awards honor excellence in the business trade press. GOVERNMENT AFFAIRS: U.S. House of Representatives Passes Appropriations Bill with CFPB Reforms http://www.acainternational.org/governmentaffairs-us-house-of-representatives-passes-appropriations-bill-with-cfpb-reforms-40138.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-us-house-of-representatives-passes-appropriations-bill-with-cfpb-reforms-40138.aspx Fri, 08 Jul 2016 11:40:00 GMT Government Affairs The bill includes provisions to change the funding and leadership structure of the CFPB. CFPB: CFPB’s Ninth Semi-Annual Report Includes Debt Collection Complaints; Enforcement Update http://www.acainternational.org/cfpbarticle-cfpbs-ninth-semi-annual-report-includes-debt-collection-complaints-enforcement-update-40137.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpbs-ninth-semi-annual-report-includes-debt-collection-complaints-enforcement-update-40137.aspx Fri, 08 Jul 2016 10:21:00 GMT CFPB The CFPB’s report tracks the number of debt collection complaints the bureau has received since adding debt collection to its consumer complaint database in 2013. CREDITORS: Consumer Loan Delinquencies Continue to Decline http://www.acainternational.org/creditors-consumer-loan-delinquencies-continue-to-decline-40130.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-loan-delinquencies-continue-to-decline-40130.aspx Thu, 07 Jul 2016 12:37:00 GMT Creditors The American Banker’s Association latest quarterly report shows bank card delinquencies remain well-below their 15-year average as consumers improve their debt and financial management. NEWS: Study: ‘The Real Cost of Student Loans’ http://www.acainternational.org/news-study-the-real-cost-of-student-loans-40129.aspx?rssfeed=1 http://www.acainternational.org/news-study-the-real-cost-of-student-loans-40129.aspx Thu, 07 Jul 2016 11:40:00 GMT News Research by GoodCall finds college graduates with varied levels of student loans face delays in homeownership and declines in retirement savings compared to those without debt to pay. NEWS: ACA International Updates SearchPoint Documents with Connecticut Requirements http://www.acainternational.org/news-aca-international-updates-searchpoint-documents-with-connecticut-requirements-40128.aspx?rssfeed=1 http://www.acainternational.org/news-aca-international-updates-searchpoint-documents-with-connecticut-requirements-40128.aspx Thu, 07 Jul 2016 11:20:00 GMT News The updated documents include Statute of Limitations, Licensing and Collection Laws for Commercial Debt Collectors and more. NEWS: ACA Member Meets with U.S. Rep. David McKinley http://www.acainternational.org/news-aca-member-meets-with-us-rep-david-mckinley-40124.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-meets-with-us-rep-david-mckinley-40124.aspx Wed, 06 Jul 2016 14:32:00 GMT News Phil Rosenthal met with the West Virginia congressman, who supports modernization of the TCPA, in June. NEWS: First Quarter Credit Card Debt Accumulation Declines http://www.acainternational.org/news-first-quarter-credit-card-debt-accumulation-declines-40123.aspx?rssfeed=1 http://www.acainternational.org/news-first-quarter-credit-card-debt-accumulation-declines-40123.aspx Wed, 06 Jul 2016 13:48:00 GMT News CardHub’s latest Credit Card Landscape Report shows a decline in recent credit card debt accumulation and changing delinquency and charge-off rates. NEWS: Total Bankruptcy Filings Decline in First Half of 2016 http://www.acainternational.org/news-total-bankruptcy-filings-decline-in-first-half-of-2016-40122.aspx?rssfeed=1 http://www.acainternational.org/news-total-bankruptcy-filings-decline-in-first-half-of-2016-40122.aspx Wed, 06 Jul 2016 10:48:00 GMT News Despite the overall decline, commercial filings increased as companies seek a “financial fresh start,” according to the American Bankruptcy Institute. CFPB: CFPB Proposes Gramm-Leach-Bliley Act Amendment to Reflect Recent Legislation http://www.acainternational.org/cfpbarticle-cfpb-proposes-gramm-leach-bliley-act-amendment-to-reflect-recent-legislation-40106.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-proposes-gramm-leach-bliley-act-amendment-to-reflect-recent-legislation-40106.aspx Wed, 06 Jul 2016 00:01:00 GMT CFPB The proposal would implement legislation that exempts certain financial institutions from sending annual privacy notices to consumers. NEWS: From Collector: Pitch Perfect http://www.acainternational.org/news-from-collector-pitch-perfect-40097.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-pitch-perfect-40097.aspx Tue, 05 Jul 2016 10:00:00 GMT News How new ACA President Keith Kettelkamp went from the concert hall to the collection floor, and built a successful business along the way. GOVERNMENT AFFAIRS: Missouri Attorney General’s Debt Collection Regulations Take Effect http://www.acainternational.org/governmentaffairs-missouri-attorney-generals-debt-collection-regulations-take-effect-40104.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-missouri-attorney-generals-debt-collection-regulations-take-effect-40104.aspx Fri, 01 Jul 2016 13:00:00 GMT Government Affairs The regulations relate to debt collection lawsuits and the Missouri Collectors Association announced its support for reforms that would eliminate bad actors from the credit and collection industry when they were proposed last year. CFPB: CFPB Releases Summer 2016 Supervisory Highlights Report http://www.acainternational.org/cfpbarticle-cfpb-releases-summer-2016-supervisory-highlights-report-40103.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-releases-summer-2016-supervisory-highlights-report-40103.aspx Fri, 01 Jul 2016 12:18:00 GMT CFPB The report includes important FDCPA compliance information for the debt collection industry as well as on small-dollar lending, mortgages and auto loans. NEWS: NACS Owner and Cancer Survivor Dallas S. Bunton, Sr. Joins Relay For Life http://www.acainternational.org/news-nacs-owner-and-cancer-survivor-dallas-s-bunton-sr-joins-relay-for-life-40081.aspx?rssfeed=1 http://www.acainternational.org/news-nacs-owner-and-cancer-survivor-dallas-s-bunton-sr-joins-relay-for-life-40081.aspx Fri, 01 Jul 2016 11:00:00 GMT News NACS recently participated in and served as a sponsor for the American Cancer Society event in Chattanooga, Tenn. NEWS: Financial Credit Network, Inc. and AR Group Join Forces http://www.acainternational.org/news-financial-credit-network-inc-and-ar-group-join-forces-40102.aspx?rssfeed=1 http://www.acainternational.org/news-financial-credit-network-inc-and-ar-group-join-forces-40102.aspx Fri, 01 Jul 2016 09:25:00 GMT News All employees of AR Group made the move to Financial Credit Network as part of the ACA member companies’ merger. GOVERNMENT COLLECTIONS: U.S. Department of Education Releases Borrower Defense Report Update http://www.acainternational.org/governmentmarket-us-department-of-education-releases-borrower-defense-report-update-40098.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-us-department-of-education-releases-borrower-defense-report-update-40098.aspx Thu, 30 Jun 2016 13:52:00 GMT Government Collections The report, the fourth in the past year, outlines claims for relief and plans for future borrower defense processes under the Department of Education’s Student Aid Enforcement Unit. HEALTHCARE COLLECTIONS: Study: Consumers’ Healthcare Financial Burden is Growing http://www.acainternational.org/healthcaremarket-study-consumers-healthcare-financial-burden-is-growing-40091.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-study-consumers-healthcare-financial-burden-is-growing-40091.aspx Thu, 30 Jun 2016 09:30:00 GMT Healthcare Collections As out-of-pocket costs increase and consumers’ budgets decrease, some healthcare providers are offering financing plans and assistance determining their ability to pay. NEWS: PRA Group Names Pete Graham as Chief Financial Officer http://www.acainternational.org/news-pra-group-names-pete-graham-as-chief-financial-officer-40070.aspx?rssfeed=1 http://www.acainternational.org/news-pra-group-names-pete-graham-as-chief-financial-officer-40070.aspx Thu, 30 Jun 2016 09:00:00 GMT News Graham has focused on the financial services industry for more than 20 years of his career and will join PRA Group effective Aug. 10. CFPB: House Committee Requests Details on CFPB Advertising Spending http://www.acainternational.org/cfpbarticle-house-committee-requests-details-on-cfpb-advertising-spending-40088.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-house-committee-requests-details-on-cfpb-advertising-spending-40088.aspx Wed, 29 Jun 2016 12:36:00 GMT CFPB The request includes documentation of expenses for promoting proposed and finalized rules from the CFPB in fiscal years 2014, 2015 and thus far in 2016. CFPB: Debt Collection Complaints Decline in CFPB’s Monthly Snapshot http://www.acainternational.org/cfpbarticle-debt-collection-complaints-decline-in-cfpbs-monthly-snapshot-40087.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-debt-collection-complaints-decline-in-cfpbs-monthly-snapshot-40087.aspx Wed, 29 Jun 2016 11:30:00 GMT CFPB The CFPB focused on consumer loan complaints in the report, which increased at the second-highest rate, after student loan complaints, from March to May 2016. NEWS: KCI Employees Contribute to Harvesters Community Food Network http://www.acainternational.org/news-kci-employees-contribute-to-harvesters-community-food-network-40069.aspx?rssfeed=1 http://www.acainternational.org/news-kci-employees-contribute-to-harvesters-community-food-network-40069.aspx Wed, 29 Jun 2016 09:00:00 GMT News The ACA member company donated items collected over 60 days to help people in need in northeastern Kansas. NEWS: JPMorgan Chase Reaches Settlement on Proposed TCPA Class Action Suit http://www.acainternational.org/news-jpmorgan-chase-reaches-settlement-on-proposed-tcpa-class-action-suit-40083.aspx?rssfeed=1 http://www.acainternational.org/news-jpmorgan-chase-reaches-settlement-on-proposed-tcpa-class-action-suit-40083.aspx Tue, 28 Jun 2016 15:45:00 GMT News The lawsuit alleged that Chase used an automatic telephone dialing system to call reassigned cell phone numbers without the prior express consent of those consumers. NEWS: Student Loan Debt Has Ripple Effect for Borrowers Across Income Levels http://www.acainternational.org/news-student-loan-debt-has-ripple-effect-for-borrowers-across-income-levels-40082.aspx?rssfeed=1 http://www.acainternational.org/news-student-loan-debt-has-ripple-effect-for-borrowers-across-income-levels-40082.aspx Tue, 28 Jun 2016 14:43:00 GMT News Recent surveys show the impact of student loan debt on consumers after college and their outlook on borrowing money for education. HEALTHCARE COLLECTIONS: Professional Recovery Consultants Announces Launch of Healthcare Financing Solution http://www.acainternational.org/healthcaremarket-professional-recovery-consultants-announces-launch-of-healthcare-financing-solution-40080.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-professional-recovery-consultants-announces-launch-of-healthcare-financing-solution-40080.aspx Tue, 28 Jun 2016 14:00:00 GMT Healthcare Collections The plan with Horizon Health Fund is to offer consumers multiple long-term options to pay medical balances. NEWS: From Collector: Hold the Phone http://www.acainternational.org/news-from-collector-hold-the-phone-40079.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-hold-the-phone-40079.aspx Tue, 28 Jun 2016 11:00:00 GMT News How a BYOD policy can help protect your data. NEWS: Share Your Expertise at ACA International’s 2016 Fall Forum & Expo http://www.acainternational.org/news-share-your-expertise-at-aca-internationals-2016-fall-forum-expo-40078.aspx?rssfeed=1 http://www.acainternational.org/news-share-your-expertise-at-aca-internationals-2016-fall-forum-expo-40078.aspx Tue, 28 Jun 2016 09:13:00 GMT News Speakers at the Chicago event will have the opportunity to present their industry experiences and advance their careers. NEWS: Account Control Technology Foundation Announces Winners of College Scholarships http://www.acainternational.org/news-account-control-technology-foundation-announces-winners-of-college-scholarships-40068.aspx?rssfeed=1 http://www.acainternational.org/news-account-control-technology-foundation-announces-winners-of-college-scholarships-40068.aspx Tue, 28 Jun 2016 09:00:00 GMT News The foundation, created by the founders of ACA member company Account Control Technology, Inc., issued $50,000 in scholarships this year. NEWS: Sunrise Credit Services, Inc., Donates to Ronald McDonald House http://www.acainternational.org/news-sunrise-credit-services-inc-donates-to-ronald-mcdonald-house-40071.aspx?rssfeed=1 http://www.acainternational.org/news-sunrise-credit-services-inc-donates-to-ronald-mcdonald-house-40071.aspx Mon, 27 Jun 2016 12:37:00 GMT News Supplies and a financial donation to the organization in Long Island, N.Y., will support families and children in need. GOVERNMENT AFFAIRS: House Subcommittee Chairman Greg Walden Announces FCC Oversight Hearing http://www.acainternational.org/governmentaffairs-house-subcommittee-chairman-greg-walden-announces-fcc-oversight-hearing-40076.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-subcommittee-chairman-greg-walden-announces-fcc-oversight-hearing-40076.aspx Mon, 27 Jun 2016 11:22:00 GMT Government Affairs FCC commissioners will testify during the July 12 hearing, which will include a discussion of transparency at the commission. GOVERNMENT AFFAIRS: U.S. Rep. Jeb Hensarling Releases Draft of GOP Financial CHOICE Act http://www.acainternational.org/governmentaffairs-us-rep-jeb-hensarling-releases-draft-of-gop-financial-choice-act-40073.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-us-rep-jeb-hensarling-releases-draft-of-gop-financial-choice-act-40073.aspx Fri, 24 Jun 2016 11:33:00 GMT Government Affairs The proposal, which reforms the CFPB leadership structure, would also end Operation Choke Point. NEWS: Lien Enforcement Taps Penn Credit for Capital, Infrastructure Support http://www.acainternational.org/news-lien-enforcement-taps-penn-credit-for-capital-infrastructure-support-40072.aspx?rssfeed=1 http://www.acainternational.org/news-lien-enforcement-taps-penn-credit-for-capital-infrastructure-support-40072.aspx Fri, 24 Jun 2016 10:38:00 GMT News Penn Credit will act as a mentor to LEI and the two ACA member companies will cooperate with one another on subcontracting opportunities with Federal Private Collection Agencies. CREDITORS: Survey: Credit Card Use Strong Among Millennials http://www.acainternational.org/creditors-survey-credit-card-use-strong-among-millennials-40066.aspx?rssfeed=1 http://www.acainternational.org/creditors-survey-credit-card-use-strong-among-millennials-40066.aspx Thu, 23 Jun 2016 12:46:00 GMT Creditors Most Millennials ages 18-34 carry a balance from month to month and those from 25-34 place priority on opening credit cards over checking and savings account for the next year. NEWS: ACA Member Obituary: Jay B. Harris http://www.acainternational.org/news-aca-member-obituary-jay-b-harris-40065.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-obituary-jay-b-harris-40065.aspx Thu, 23 Jun 2016 12:40:00 GMT News Jay B. Harris was named as partner at ACA member company Fineman Krekstein & Harris P.C., in 1988. NEWS: American Collectors Association of Texas Announces Scholarship Winners http://www.acainternational.org/news-american-collectors-association-of-texas-announces-scholarship-winners-40060.aspx?rssfeed=1 http://www.acainternational.org/news-american-collectors-association-of-texas-announces-scholarship-winners-40060.aspx Thu, 23 Jun 2016 11:00:00 GMT News The high school students received scholarships based on their essay submissions about financial independence and academic requirements. GOVERNMENT AFFAIRS: ACA Members Continue Talks on CFPB, TCPA with U.S. Rep. Scott Garrett http://www.acainternational.org/governmentaffairs-aca-members-continue-talks-on-cfpb-tcpa-with-us-rep-scott-garrett-40061.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-aca-members-continue-talks-on-cfpb-tcpa-with-us-rep-scott-garrett-40061.aspx Thu, 23 Jun 2016 09:56:00 GMT Government Affairs Heritage Financial Recovery Services has also hosted an agency tour for Garrett and discussed the budget bill signed by President Barack Obama. NEWS: ACA Updates SearchPoint Documents http://www.acainternational.org/news-aca-updates-searchpoint-documents-40059.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-40059.aspx Thu, 23 Jun 2016 09:34:00 GMT News The updates include case law on identifying the creditor in validation notices and payment transaction fees. GOVERNMENT AFFAIRS: U.S. House Delays Consideration of Appropriations Bill with Three Major CFPB Reforms Attached http://www.acainternational.org/governmentaffairs-us-house-delays-consideration-of-appropriations-bill-with-three-major-cfpb-reforms-attached-40055.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-us-house-delays-consideration-of-appropriations-bill-with-three-major-cfpb-reforms-attached-40055.aspx Thu, 23 Jun 2016 06:00:00 GMT Government Affairs Update: Consideration of the Financial Services and General Government Appropriations Act is delayed due to a break by the U.S. House of Representatives through July 4. NEWS: Keith Kettelkamp Becomes New ACA President http://www.acainternational.org/news-keith-kettelkamp-becomes-new-aca-president-40057.aspx?rssfeed=1 http://www.acainternational.org/news-keith-kettelkamp-becomes-new-aca-president-40057.aspx Wed, 22 Jun 2016 13:49:00 GMT News One of Kettelkamp’s major platforms as ACA President will be to get members more politically involved. NEWS: TEC Services Group Inc. Announces 2016 Scholarship Award Program http://www.acainternational.org/news-tec-services-group-inc-announces-2016-scholarship-award-program-40056.aspx?rssfeed=1 http://www.acainternational.org/news-tec-services-group-inc-announces-2016-scholarship-award-program-40056.aspx Wed, 22 Jun 2016 12:52:00 GMT News The ACA International affiliate member company is accepting applications for the program helping ARM industry employees and their dependents through July 18. CREDITORS: Consumer Spending On the Rise in April http://www.acainternational.org/creditors-consumer-spending-on-the-rise-in-april-40054.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-spending-on-the-rise-in-april-40054.aspx Wed, 22 Jun 2016 11:34:00 GMT Creditors The Federal Reserve Bank of New York’s latest economic snapshot report shows an uptick in consumer spending after little change earlier in the year. NEWS: ACA Vice President and General Counsel to Discuss Compliance at Tri-State Collections Convention http://www.acainternational.org/news-aca-vice-president-and-general-counsel-to-discuss-compliance-at-tri-state-collections-convention-40044.aspx?rssfeed=1 http://www.acainternational.org/news-aca-vice-president-and-general-counsel-to-discuss-compliance-at-tri-state-collections-convention-40044.aspx Tue, 21 Jun 2016 00:01:00 GMT News Registration for the two-day event, also featuring sessions on collection floor management and updates from ACA’s new President Keith Kettelkamp, is now open. NEWS: CFPB Official Shares Insight on Regulatory Future at ACA Convention http://www.acainternational.org/news-cfpb-official-shares-insight-on-regulatory-future-at-aca-convention-40046.aspx?rssfeed=1 http://www.acainternational.org/news-cfpb-official-shares-insight-on-regulatory-future-at-aca-convention-40046.aspx Tue, 21 Jun 2016 00:01:00 GMT News The CFPB has yet to put out a Notice of Proposed Rulemaking regulating the credit and collection industry, but it continues to oversee the industry through enforcement actions, supervision, and examination. NEWS: From Collector: The Top 10 Traits of Great Salespeople http://www.acainternational.org/news-from-collector-the-top-10-traits-of-great-salespeople-40045.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-the-top-10-traits-of-great-salespeople-40045.aspx Tue, 21 Jun 2016 00:01:00 GMT News How many can you spot in your sales team? CFPB: GAO Releases Report on CFPB Personnel Management and Organizational Culture Issues http://www.acainternational.org/cfpbarticle-gao-releases-report-on-cfpb-personnel-management-and-organizational-culture-issues-40048.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-gao-releases-report-on-cfpb-personnel-management-and-organizational-culture-issues-40048.aspx Tue, 21 Jun 2016 00:01:00 GMT CFPB The GAO recommends that the CFPB take additional steps to help ensure sustained commitment and accountability for its growing diversity initiatives and employee grievance process. NEWS: Collection Bureau Services Inc. Honored in Business Community http://www.acainternational.org/news-collection-bureau-services-inc-honored-in-business-community-40036.aspx?rssfeed=1 http://www.acainternational.org/news-collection-bureau-services-inc-honored-in-business-community-40036.aspx Mon, 20 Jun 2016 13:00:00 GMT News The vice president of the ACA member company in Montana was recognized as a local “20 under 40” professional; the company also received an Employer of Choice Award earlier this year. REPORTERS: ACA International Announces Loomer-Mortenson Scholarship Winners http://www.acainternational.org/reporters-aca-international-announces-loomer-mortenson-scholarship-winners-40249.aspx?rssfeed=1 http://www.acainternational.org/reporters-aca-international-announces-loomer-mortenson-scholarship-winners-40249.aspx Mon, 20 Jun 2016 00:01:00 GMT Reporters The ACA International Education Foundation awarded a record 21 scholarships this year based on the success of Collectors Challenge Month goal to help families pay for higher education. NEWS: ACA Applauds Industry Leaders in Advocacy and Education at Convention Awards Ceremony http://www.acainternational.org/news-aca-applauds-industry-leaders-in-advocacy-and-education-at-convention-awards-ceremony-40041.aspx?rssfeed=1 http://www.acainternational.org/news-aca-applauds-industry-leaders-in-advocacy-and-education-at-convention-awards-ceremony-40041.aspx Mon, 20 Jun 2016 00:01:00 GMT News ACA awards signify excellence and the continuing pursuit of quality and professionalism in the credit and collection industry. NEWS: ACA International Announces Loomer-Mortenson Scholarship Winners http://www.acainternational.org/news-aca-international-announces-loomer-mortenson-scholarship-winners-40042.aspx?rssfeed=1 http://www.acainternational.org/news-aca-international-announces-loomer-mortenson-scholarship-winners-40042.aspx Mon, 20 Jun 2016 00:01:00 GMT News The ACA International Education Foundation awarded a record 21 scholarships this year based on the success of Collectors Challenge Month goal to help families pay for higher education. NEWS: Mel Shaw Honored as ACA Member of the Year http://www.acainternational.org/news-mel-shaw-honored-as-aca-member-of-the-year-40040.aspx?rssfeed=1 http://www.acainternational.org/news-mel-shaw-honored-as-aca-member-of-the-year-40040.aspx Mon, 20 Jun 2016 00:01:00 GMT News Shaw is a member of ACA International’s Board of Directors, as well as a member of the Audit Committee and Large Agency Advocacy Group. NEWS: Survey: Financial Regulations Hinder Access to Necessary Services for Businesses http://www.acainternational.org/news-survey-financial-regulations-hinder-access-to-necessary-services-for-businesses-40043.aspx?rssfeed=1 http://www.acainternational.org/news-survey-financial-regulations-hinder-access-to-necessary-services-for-businesses-40043.aspx Mon, 20 Jun 2016 00:01:00 GMT News Responses from corporate finance companies in a U.S. Chamber of Commerce survey show regulations are limiting access to services and increasing their overhead. NEWS: ACA Hosts Sold-Out Rooftop Party at Annual Convention, Benefitting Political Administration Fund http://www.acainternational.org/news-aca-hosts-sold-out-rooftop-party-at-annual-convention-benefitting-political-administration-fund-40037.aspx?rssfeed=1 http://www.acainternational.org/news-aca-hosts-sold-out-rooftop-party-at-annual-convention-benefitting-political-administration-fund-40037.aspx Sat, 18 Jun 2016 00:01:00 GMT News ACA’s Political Administrative Fund provides discretionary funds to support the association’s political action committee. GOVERNMENT AFFAIRS: Senate Appropriations Committee Approves Fiscal Year 2017 Spending Bill http://www.acainternational.org/governmentaffairs-senate-appropriations-committee-approves-fiscal-year-2017-spending-bill-40035.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-senate-appropriations-committee-approves-fiscal-year-2017-spending-bill-40035.aspx Fri, 17 Jun 2016 11:20:00 GMT Government Affairs The bill, unlike the version approved by the House Appropriations Committee, reportedly does not include any provisions on reforming the Consumer Financial Protection Bureau’s leadership structure or funding. NEWS: Collection Associates Inc. Rebrands to Receivables Management Partners http://www.acainternational.org/news-collection-associates-inc-rebrands-to-receivables-management-partners-40019.aspx?rssfeed=1 http://www.acainternational.org/news-collection-associates-inc-rebrands-to-receivables-management-partners-40019.aspx Fri, 17 Jun 2016 11:00:00 GMT News The change will allow the ACA member company’s Greensburg, Ind., headquarters office to grow and provide more jobs in the area. NEWS: ACA Board of Directors Selects New President-Elect, Treasurer http://www.acainternational.org/news-aca-board-of-directors-selects-new-president-elect-treasurer-40020.aspx?rssfeed=1 http://www.acainternational.org/news-aca-board-of-directors-selects-new-president-elect-treasurer-40020.aspx Fri, 17 Jun 2016 06:05:00 GMT News Rick Perr and Jack W. Brown join incoming President Keith Kettelkamp as officers of the ACA Board of Directors for 2016/2017 NEWS: ACA Council of Delegates Elects New Board of Directors Members http://www.acainternational.org/news-aca-council-of-delegates-elects-new-board-of-directors-members-40018.aspx?rssfeed=1 http://www.acainternational.org/news-aca-council-of-delegates-elects-new-board-of-directors-members-40018.aspx Fri, 17 Jun 2016 06:00:00 GMT News The Council of Delegates held its annual meeting at the ACA International 2016 Convention & Expo in Denver. NEWS: Opening General Session at ACA Convention Inspires Attendees to Look Toward the Future http://www.acainternational.org/news-opening-general-session-at-aca-convention-inspires-attendees-to-look-toward-the-future-40039.aspx?rssfeed=1 http://www.acainternational.org/news-opening-general-session-at-aca-convention-inspires-attendees-to-look-toward-the-future-40039.aspx Fri, 17 Jun 2016 00:01:00 GMT News ACA’s outgoing President Jim Richards shared with attendees ACA’s advancements in membership and advocacy over the past 11 months. NEWS: TCPA Takes Center Stage in Educational Sessions at ACA Convention http://www.acainternational.org/news-tcpa-takes-center-stage-in-educational-sessions-at-aca-convention-40038.aspx?rssfeed=1 http://www.acainternational.org/news-tcpa-takes-center-stage-in-educational-sessions-at-aca-convention-40038.aspx Fri, 17 Jun 2016 00:01:00 GMT News ACA’s General Counsel discussed the importance of the association’s lawsuit against the FCC seeking judicial review of its July 2015 TCPA ruling. NEWS: ACA Updates SearchPoint Document on Envelopes and the FDCPA http://www.acainternational.org/news-aca-updates-searchpoint-document-on-envelopes-and-the-fdcpa-40012.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-document-on-envelopes-and-the-fdcpa-40012.aspx Thu, 16 Jun 2016 13:00:00 GMT News The update includes court case information about the display of account numbers. NEWS: FDCPA, FCRA, TCPA Lawsuit Filings Decline Significantly Since April http://www.acainternational.org/news-fdcpa-fcra-tcpa-lawsuit-filings-decline-significantly-since-april-40011.aspx?rssfeed=1 http://www.acainternational.org/news-fdcpa-fcra-tcpa-lawsuit-filings-decline-significantly-since-april-40011.aspx Thu, 16 Jun 2016 11:00:00 GMT News Year-to-date figures are still high for the Telephone Consumer Protection Act and Fair Credit Reporting Act. NEWS: Early Out Services and General Service Bureau Raise Funds for Charity http://www.acainternational.org/news-early-out-services-and-general-service-bureau-raise-funds-for-charity-40010.aspx?rssfeed=1 http://www.acainternational.org/news-early-out-services-and-general-service-bureau-raise-funds-for-charity-40010.aspx Thu, 16 Jun 2016 09:00:00 GMT News Staff members held circus-themed events and sold raffle tickets to support the Ronald McDonald House and Juvenile Diabetes Research Foundation. NEWS: ACA International’s 2016 Convention and Expo Starts Today in Denver http://www.acainternational.org/news-aca-internationals-2016-convention-and-expo-starts-today-in-denver-40007.aspx?rssfeed=1 http://www.acainternational.org/news-aca-internationals-2016-convention-and-expo-starts-today-in-denver-40007.aspx Thu, 16 Jun 2016 06:00:00 GMT News Pre-convention, attendees were able to participate in a golf tournament benefitting ACA’s Political Administrative Fund at the Arrowhead Golf Club. CFPB: Monthly Decline in Debt Collection Complaints to CFPB Continues http://www.acainternational.org/cfpbarticle-monthly-decline-in-debt-collection-complaints-to-cfpb-continues-40006.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-monthly-decline-in-debt-collection-complaints-to-cfpb-continues-40006.aspx Wed, 15 Jun 2016 14:00:00 GMT CFPB Debt collection companies continue to handle a significant majority of complaints in a timely manner, and year-to-date complaints are declining as well. NEWS: Schuerger Law Receives Federal HUBZone Certification http://www.acainternational.org/news-schuerger-law-receives-federal-hubzone-certification-39991.aspx?rssfeed=1 http://www.acainternational.org/news-schuerger-law-receives-federal-hubzone-certification-39991.aspx Wed, 15 Jun 2016 09:30:00 GMT News The ACA member company in Ohio is certified through the program created by the U.S. Small Business Administration. GOVERNMENT AFFAIRS: Legislation Calls for Updates to CFPB Consumer Complaint Database http://www.acainternational.org/governmentaffairs-legislation-calls-for-updates-to-cfpb-consumer-complaint-database-40002.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-legislation-calls-for-updates-to-cfpb-consumer-complaint-database-40002.aspx Tue, 14 Jun 2016 12:51:00 GMT Government Affairs The CFPB Data Accountability Act reflects the need for additional verification of information in the database and ensuring private information is not released. NEWS: Department of Education Proposes Banning Arbitration Agreements Between Schools, Student Loan Borrowers http://www.acainternational.org/news-department-of-education-proposes-banning-arbitration-agreements-between-schools-student-loan-borrowers-40001.aspx?rssfeed=1 http://www.acainternational.org/news-department-of-education-proposes-banning-arbitration-agreements-between-schools-student-loan-borrowers-40001.aspx Tue, 14 Jun 2016 12:45:00 GMT News The proposal is part of a larger rulemaking to protect student borrowers and taxpayers from “predatory” practices by postsecondary institutions. NEWS: From Collector: The New Healthcare Marketplace http://www.acainternational.org/news-from-collector-the-new-healthcare-marketplace-39992.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-the-new-healthcare-marketplace-39992.aspx Tue, 14 Jun 2016 11:27:00 GMT News How the healthcare industry’s evolving focus on quality of care is changing patient liability—and your collection tactics. NEWS: ACA Member Company Hires New General Counsel, Compliance Leader http://www.acainternational.org/news-aca-member-company-hires-new-general-counsel-compliance-leader-39990.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-company-hires-new-general-counsel-compliance-leader-39990.aspx Tue, 14 Jun 2016 11:00:00 GMT News Aaron Geist recently joined the team at General Service Bureau, Inc. and Early Out Services. NEWS: Ontario Systems Acquires Columbia Ultimate Business Systems http://www.acainternational.org/news-ontario-systems-acquires-columbia-ultimate-business-systems-40000.aspx?rssfeed=1 http://www.acainternational.org/news-ontario-systems-acquires-columbia-ultimate-business-systems-40000.aspx Tue, 14 Jun 2016 10:13:00 GMT News The ACA International affiliate member companies will combine services in the healthcare market and the government sector. CREDITORS: Consumers’ Financial Expectations Decline Slightly http://www.acainternational.org/creditors-consumers-financial-expectations-decline-slightly-39996.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumers-financial-expectations-decline-slightly-39996.aspx Tue, 14 Jun 2016 09:00:00 GMT Creditors The Federal Reserve Bank of New York’s latest findings show little change in perceived credit availability and declines in expectations for household income and spending. NEWS: ACA Submits Comments on CFPB’s Student Loan Borrower Communications RFI http://www.acainternational.org/news-aca-submits-comments-on-cfpbs-student-loan-borrower-communications-rfi-39995.aspx?rssfeed=1 http://www.acainternational.org/news-aca-submits-comments-on-cfpbs-student-loan-borrower-communications-rfi-39995.aspx Mon, 13 Jun 2016 14:08:00 GMT News In the comments, ACA described the challenges debt collectors face when using email to share debt-related information, as well as the importance of oral communication to assist borrowers in repaying student loan debt. NEWS: Navient Foundation Supports YMCA of Delaware http://www.acainternational.org/news-navient-foundation-supports-ymca-of-delaware-39989.aspx?rssfeed=1 http://www.acainternational.org/news-navient-foundation-supports-ymca-of-delaware-39989.aspx Mon, 13 Jun 2016 11:00:00 GMT News The philanthropic arm of the ACA member company recently donated a grant to the YMCA summer camp program. CFPB: CFPB Discusses Payday Lending Rules at Consumer Advisory Board Meeting http://www.acainternational.org/cfpbarticle-cfpb-discusses-payday-lending-rules-at-consumer-advisory-board-meeting-39987.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-discusses-payday-lending-rules-at-consumer-advisory-board-meeting-39987.aspx Fri, 10 Jun 2016 13:50:00 GMT CFPB The CAB provides input to the CFPB about the potential impact that Bureau activity can have on consumers and the financial services industry. GOVERNMENT AFFAIRS: House Committee Approves Bill to Restructure CFPB http://www.acainternational.org/governmentaffairs-house-committee-approves-bill-to-restructure-cfpb-39985.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-committee-approves-bill-to-restructure-cfpb-39985.aspx Fri, 10 Jun 2016 11:50:00 GMT Government Affairs The fiscal year 2017 financial services bill includes provisions on how the CFPB is funded and its leadership structure as well as arbitration and payday lending rulemaking. The Senate appropriations committee will review its version of the bill next week. NEWS: NACS Recognized by Chattanooga Area Chamber of Commerce http://www.acainternational.org/news-nacs-recognized-by-chattanooga-area-chamber-of-commerce-39984.aspx?rssfeed=1 http://www.acainternational.org/news-nacs-recognized-by-chattanooga-area-chamber-of-commerce-39984.aspx Fri, 10 Jun 2016 09:55:00 GMT News The ACA member company is honored for its longtime membership in the organization. NEWS: ACA Member Phil Rosenthal Discusses Regulations with U.S. Rep. Barbara Comstock http://www.acainternational.org/news-aca-member-phil-rosenthal-discusses-regulations-with-us-rep-barbara-comstock-39976.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-phil-rosenthal-discusses-regulations-with-us-rep-barbara-comstock-39976.aspx Thu, 09 Jun 2016 13:36:00 GMT News The president of Nationwide Credit Corporation discussed the FCC and CFPB with the congresswoman. HEALTHCARE COLLECTIONS: Survey: Consumers Report Improvement in Healthcare Access, Affordability http://www.acainternational.org/healthcaremarket-survey-consumers-report-improvement-in-healthcare-access-affordability-39975.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-survey-consumers-report-improvement-in-healthcare-access-affordability-39975.aspx Thu, 09 Jun 2016 13:33:00 GMT Healthcare Collections The Commonwealth Fund’s latest Affordable Care Act tracking survey shows improvement in healthcare for consumers with marketplace plans and Medicaid. NEWS: Agency of Credit Control Inc. Completes Collectors Challenge Month http://www.acainternational.org/news-agency-of-credit-control-inc-completes-collectors-challenge-month-39974.aspx?rssfeed=1 http://www.acainternational.org/news-agency-of-credit-control-inc-completes-collectors-challenge-month-39974.aspx Thu, 09 Jun 2016 13:27:00 GMT News The ACA member company in Denver worked together to support the ACA International Education Foundation with fundraisers throughout the month of April. HEALTHCARE COLLECTIONS: Research Shows Medicaid Expansion Reduces Debt Sent to Collections http://www.acainternational.org/healthcaremarket-research-shows-medicaid-expansion-reduces-debt-sent-to-collections-39972.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-research-shows-medicaid-expansion-reduces-debt-sent-to-collections-39972.aspx Thu, 09 Jun 2016 11:00:00 GMT Healthcare Collections Researchers from the Federal Reserve Bank of New York find sharp decreases in collection balances in counties with high uninsured rates and Medicaid expansion, as well as some impact on credit card balances. NEWS: ACA Updates SearchPoint Documents http://www.acainternational.org/news-aca-updates-searchpoint-documents-39973.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-39973.aspx Thu, 09 Jun 2016 10:30:00 GMT News New analysis is available for the Statute of Limitations and Venue for Filing Suit. NEWS: Stoneleigh Recovery Associates Starts Charitable Projects in 2016 http://www.acainternational.org/news-stoneleigh-recovery-associates-starts-charitable-projects-in-2016-39967.aspx?rssfeed=1 http://www.acainternational.org/news-stoneleigh-recovery-associates-starts-charitable-projects-in-2016-39967.aspx Wed, 08 Jun 2016 14:15:00 GMT News The ACA member company recently volunteered at the Autism Speaks Walk in Chicago and has many other fundraising events planned for the year. NEWS: CardHub Predicts Surge in Outstanding Credit Card Debt by End of 2016 http://www.acainternational.org/news-cardhub-predicts-surge-in-outstanding-credit-card-debt-by-end-of-2016-39966.aspx?rssfeed=1 http://www.acainternational.org/news-cardhub-predicts-surge-in-outstanding-credit-card-debt-by-end-of-2016-39966.aspx Wed, 08 Jun 2016 13:52:00 GMT News The latest Credit Card Debt Study: Trends & Insights for the first quarter shows average indebted households continue to approach unsustainable balances. CREDITORS: Total Consumer Borrowing Pace Slows Compared to Records in March http://www.acainternational.org/creditors-total-consumer-borrowing-pace-slows-compared-to-records-in-march-39965.aspx?rssfeed=1 http://www.acainternational.org/creditors-total-consumer-borrowing-pace-slows-compared-to-records-in-march-39965.aspx Wed, 08 Jun 2016 10:51:00 GMT Creditors Consumers cut back on credit card spending in April after total borrowing surged ahead in March to set records not seen since 2001. NEWS: FTC Issues Annual Enforcement Report to CFPB http://www.acainternational.org/news-ftc-issues-annual-enforcement-report-to-cfpb-39963.aspx?rssfeed=1 http://www.acainternational.org/news-ftc-issues-annual-enforcement-report-to-cfpb-39963.aspx Tue, 07 Jun 2016 14:13:00 GMT News The FTC has continued to coordinate certain law enforcement, rulemaking and other activities with the CFPB in accordance with a Memorandum of Understanding. GOVERNMENT AFFAIRS: U.S. Rep. Jeb Hensarling Announces GOP Proposal to Replace Dodd-Frank Act http://www.acainternational.org/governmentaffairs-us-rep-jeb-hensarling-announces-gop-proposal-to-replace-dodd-frank-act-39962.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-us-rep-jeb-hensarling-announces-gop-proposal-to-replace-dodd-frank-act-39962.aspx Tue, 07 Jun 2016 13:30:00 GMT Government Affairs The proposal includes reform of the CFPB leadership structure and draws from previous legislation to help the credit and collection industry, such as ending Operation Choke Point. NEWS: From Collector: Out of the Office http://www.acainternational.org/news-from-collector-out-of-the-office-39961.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-out-of-the-office-39961.aspx Tue, 07 Jun 2016 13:25:00 GMT News Can your collectors work from home? The answer may be yes—as long as you keep a close eye on compliance. HEALTHCARE COLLECTIONS: Survey: Consumers Rank Health Coverage High Overall, but Cost Concerns Remain http://www.acainternational.org/healthcaremarket-survey-consumers-rank-health-coverage-high-overall-but-cost-concerns-remain-39960.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-survey-consumers-rank-health-coverage-high-overall-but-cost-concerns-remain-39960.aspx Tue, 07 Jun 2016 13:19:00 GMT Healthcare Collections The Kaiser Family Foundation’s third survey on the health insurance marketplace finds that consumers purchasing their own plans still face high medical bills and issues affording out-of-pocket expenses. NEWS: Reminder: New Data Furnisher Reporting Requirements Effective Soon http://www.acainternational.org/news-reminder-new-data-furnisher-reporting-requirements-effective-soon-39959.aspx?rssfeed=1 http://www.acainternational.org/news-reminder-new-data-furnisher-reporting-requirements-effective-soon-39959.aspx Tue, 07 Jun 2016 09:30:00 GMT News Two mandatory data reporting requirements go into effect June 15, 2016. NEWS: BBB of Central New England Reports Fake Debt Collection Calls http://www.acainternational.org/news-bbb-of-central-new-england-reports-fake-debt-collection-calls-39957.aspx?rssfeed=1 http://www.acainternational.org/news-bbb-of-central-new-england-reports-fake-debt-collection-calls-39957.aspx Mon, 06 Jun 2016 14:50:00 GMT News Consumers say callers respond with threats of arrest to garnish their wages if they do not pay or question the bill. Legitimate debt collectors do not take such actions and should know about the fake calls in the New England area. NEWS: Seventh Collectors Challenge Month a Success for Sunrise Credit Services http://www.acainternational.org/news-seventh-collectors-challenge-month-a-success-for-sunrise-credit-services-39945.aspx?rssfeed=1 http://www.acainternational.org/news-seventh-collectors-challenge-month-a-success-for-sunrise-credit-services-39945.aspx Mon, 06 Jun 2016 13:00:00 GMT News Since 2010, the ACA member company has hosted several fundraisers in support of education for people in the credit and collection industry and their families. CREDITORS: Economists Predict Overall Financial Rebound This Year http://www.acainternational.org/creditors-economists-predict-overall-financial-rebound-this-year-39950.aspx?rssfeed=1 http://www.acainternational.org/creditors-economists-predict-overall-financial-rebound-this-year-39950.aspx Mon, 06 Jun 2016 12:27:00 GMT Creditors Consumer spending growth is expected to slow down slightly, but it will still have a positive impact on the economy. REPORTERS: ACA International White Paper Shows How Outdated TCPA Only Serves to Enrich Plaintiff Attorneys http://www.acainternational.org/reporters-aca-international-white-paper-shows-how-outdated-tcpa-only-serves-to-enrich-plaintiff-attorneys-39949.aspx?rssfeed=1 http://www.acainternational.org/reporters-aca-international-white-paper-shows-how-outdated-tcpa-only-serves-to-enrich-plaintiff-attorneys-39949.aspx Mon, 06 Jun 2016 00:01:00 GMT Reporters Amid increasing calls for reform of the 1991 Telephone Consumer Protection Act, research shows that the law is not protecting consumers. NEWS: Optio Solutions Continues Commitment to Community Service http://www.acainternational.org/news-optio-solutions-continues-commitment-to-community-service-39941.aspx?rssfeed=1 http://www.acainternational.org/news-optio-solutions-continues-commitment-to-community-service-39941.aspx Fri, 03 Jun 2016 12:03:00 GMT News The ACA member company completed its second Collectors Challenge Month this year. CREDITORS: Auto Leasing Rates Reach Record High http://www.acainternational.org/creditors-auto-leasing-rates-reach-record-high-39942.aspx?rssfeed=1 http://www.acainternational.org/creditors-auto-leasing-rates-reach-record-high-39942.aspx Fri, 03 Jun 2016 11:30:00 GMT Creditors The first quarter also saw increases in the average loan amount and monthly payments. NEWS: State Collection Service Inc. Participates in Red Nose Day http://www.acainternational.org/news-state-collection-service-inc-participates-in-red-nose-day-39940.aspx?rssfeed=1 http://www.acainternational.org/news-state-collection-service-inc-participates-in-red-nose-day-39940.aspx Fri, 03 Jun 2016 11:09:00 GMT News The national event is part of an effort to raise money to end childhood poverty. CFPB: CFPB Releases Proposed Rule on Payday Lending and Other Small Dollar Loans http://www.acainternational.org/cfpbarticle-cfpb-releases-proposed-rule-on-payday-lending-and-other-small-dollar-loans-39938.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-releases-proposed-rule-on-payday-lending-and-other-small-dollar-loans-39938.aspx Fri, 03 Jun 2016 07:00:00 GMT CFPB The proposed rule focuses on ensuring lenders test consumers’ ability to repay and other payoff options to prevent “debt traps.” CFPB: CFPB to Discuss Payday Lending Proposed Rule at Upcoming Consumer Advisory Board Meeting http://www.acainternational.org/cfpbarticle-cfpb-to-discuss-payday-lending-proposed-rule-at-upcoming-consumer-advisory-board-meeting-39934.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-to-discuss-payday-lending-proposed-rule-at-upcoming-consumer-advisory-board-meeting-39934.aspx Fri, 03 Jun 2016 07:00:00 GMT CFPB The June 9 meeting follows the CFPB’s field hearing on small dollar lending and its announcement of a proposed rulemaking for the payday lending market. CREDITORS: Total Commercial Bankruptcy Filings Increase 32 Percent in May http://www.acainternational.org/creditors-total-commercial-bankruptcy-filings-increase-32-percent-in-may-39933.aspx?rssfeed=1 http://www.acainternational.org/creditors-total-commercial-bankruptcy-filings-increase-32-percent-in-may-39933.aspx Thu, 02 Jun 2016 14:47:00 GMT Creditors Despite the commercial increases, total bankruptcy filings declined last month. NEWS: The Intelitech Group Announces New Associate Partner http://www.acainternational.org/news-the-intelitech-group-announces-new-associate-partner-39932.aspx?rssfeed=1 http://www.acainternational.org/news-the-intelitech-group-announces-new-associate-partner-39932.aspx Thu, 02 Jun 2016 14:42:00 GMT News Rodney Riley will focus on new clients at the affiliate member company and attend the 2016 ACA International Convention & Expo in Denver this month. NEWS: Four ACA Units Host Northeast Debt Collection Conference in September http://www.acainternational.org/news-four-aca-units-host-northeast-debt-collection-conference-in-september-39927.aspx?rssfeed=1 http://www.acainternational.org/news-four-aca-units-host-northeast-debt-collection-conference-in-september-39927.aspx Wed, 01 Jun 2016 11:53:00 GMT News The event for credit and collection professionals from 11 states and Washington, D.C. will feature sessions on credit reporting, federal and state law updates and more. CREDITORS: Access to Credit Serves as a Boost for Unemployed Consumers http://www.acainternational.org/creditors-access-to-credit-serves-as-a-boost-for-unemployed-consumers-39925.aspx?rssfeed=1 http://www.acainternational.org/creditors-access-to-credit-serves-as-a-boost-for-unemployed-consumers-39925.aspx Wed, 01 Jun 2016 10:06:00 GMT Creditors Economists studying access to credit, compared to unemployment benefits, find credit access helps unemployed consumers find a better job with higher wages over time. GOVERNMENT AFFAIRS: New Jersey Senators Introduce Legislation Revising Court Filing Fees http://www.acainternational.org/governmentaffairs-new-jersey-senators-introduce-legislation-revising-court-filing-fees-39921.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-new-jersey-senators-introduce-legislation-revising-court-filing-fees-39921.aspx Tue, 31 May 2016 13:00:00 GMT Government Affairs The New Jersey Association of Collection Agencies has focused on the impact of court filing fee increases since they were implemented under the state’s Bail Reform Bill in 2014. NEWS: Join Industry Colleagues at Tri-State Collections Convention http://www.acainternational.org/news-join-industry-colleagues-at-tri-state-collections-convention-39919.aspx?rssfeed=1 http://www.acainternational.org/news-join-industry-colleagues-at-tri-state-collections-convention-39919.aspx Tue, 31 May 2016 11:15:00 GMT News Registration for the two-day event featuring sessions on collection floor management , a keynote address on compliance concerns and more is now open. NEWS: From Collector: Over the Line http://www.acainternational.org/news-from-collector-over-the-line-39918.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-over-the-line-39918.aspx Tue, 31 May 2016 09:00:00 GMT News How frequently can a collector call a consumer before it becomes harassment? NEWS: ConServe Donates Jeans for Charity Proceeds to ACA International Education Foundation http://www.acainternational.org/news-conserve-donates-jeans-for-charity-proceeds-to-aca-international-education-foundation-39889.aspx?rssfeed=1 http://www.acainternational.org/news-conserve-donates-jeans-for-charity-proceeds-to-aca-international-education-foundation-39889.aspx Mon, 30 May 2016 10:00:00 GMT News The company matched employees’ donations during Collectors Challenge month to support the Loomer-Mortenson Scholarship Program. NEWS: Delta Outsource Group Holds Collectors Challenge Bake Sale http://www.acainternational.org/news-delta-outsource-group-holds-collectors-challenge-bake-sale-39888.aspx?rssfeed=1 http://www.acainternational.org/news-delta-outsource-group-holds-collectors-challenge-bake-sale-39888.aspx Fri, 27 May 2016 10:00:00 GMT News The company also allowed employees to wear casual dress in April in exchange for their donations. CREDITORS: Federal Reserve Survey Shows Mixed Results on Financial Well-Being http://www.acainternational.org/creditors-federal-reserve-survey-shows-mixed-results-on-financial-well-being-39906.aspx?rssfeed=1 http://www.acainternational.org/creditors-federal-reserve-survey-shows-mixed-results-on-financial-well-being-39906.aspx Fri, 27 May 2016 00:01:00 GMT Creditors Consumers experienced some improvement from a year ago; but many face struggles with emergency expenses and carry credit card and student loan debt. NEWS: Purple Heart Veteran Receives Grant from ARMing Heroes http://www.acainternational.org/news-purple-heart-veteran-receives-grant-from-arming-heroes-39907.aspx?rssfeed=1 http://www.acainternational.org/news-purple-heart-veteran-receives-grant-from-arming-heroes-39907.aspx Fri, 27 May 2016 00:01:00 GMT News The charity, supported by ACA International members, is seeking support surrounding the Memorial Day holiday. CREDITORS: Credit Card Spending, Accounts Increase Among Consumers with New Mortgages http://www.acainternational.org/creditors-credit-card-spending-accounts-increase-among-consumers-with-new-mortgages-39904.aspx?rssfeed=1 http://www.acainternational.org/creditors-credit-card-spending-accounts-increase-among-consumers-with-new-mortgages-39904.aspx Thu, 26 May 2016 13:11:00 GMT Creditors TransUnion finds mortgage applicants who are moving or refinancing their loans increase their activity with credit card accounts and auto loans. NEWS: ACA Updates SearchPoint Documents With Maryland Requirements http://www.acainternational.org/news-aca-updates-searchpoint-documents-with-maryland-requirements-39897.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-with-maryland-requirements-39897.aspx Thu, 26 May 2016 13:00:00 GMT News The updates include information about the statute of limitations. NEWS: Valentine & Kerbartas Achieves Federal HUBZone Certification http://www.acainternational.org/news-valentine-kerbartas-achieves-federal-hubzone-certification-39887.aspx?rssfeed=1 http://www.acainternational.org/news-valentine-kerbartas-achieves-federal-hubzone-certification-39887.aspx Thu, 26 May 2016 09:00:00 GMT News The ACA member company earned the certification through the U.S. Small Business Administration. CFPB: Public Comment Deadline Set for CFPB’s Proposed Rule on Arbitration Agreements http://www.acainternational.org/cfpbarticle-public-comment-deadline-set-for-cfpbs-proposed-rule-on-arbitration-agreements-39894.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-public-comment-deadline-set-for-cfpbs-proposed-rule-on-arbitration-agreements-39894.aspx Thu, 26 May 2016 08:15:00 GMT CFPB Comments on the arbitration proposed rule are due on Aug. 22, 2016. NEWS: American Profit Recovery Adopts State Park for Clean Up http://www.acainternational.org/news-american-profit-recovery-adopts-state-park-for-clean-up-39883.aspx?rssfeed=1 http://www.acainternational.org/news-american-profit-recovery-adopts-state-park-for-clean-up-39883.aspx Thu, 26 May 2016 08:00:00 GMT News The ACA member company has participated in Michigan’s Adopt a Park Program for many years. CFPB: CFPB Highlights Credit Reporting Complaints in Latest Monthly Report http://www.acainternational.org/cfpbarticle-cfpb-highlights-credit-reporting-complaints-in-latest-monthly-report-39885.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-highlights-credit-reporting-complaints-in-latest-monthly-report-39885.aspx Wed, 25 May 2016 14:00:00 GMT CFPB Credit reporting complaints declined from April to May, but many consumers report experiencing issues with accuracy on their reports. Debt collection complaints also declined. GOVERNMENT AFFAIRS: U.S. House Subcommittee Passes Appropriations Bill with Three Major CFPB Reforms http://www.acainternational.org/governmentaffairs-us-house-subcommittee-passes-appropriations-bill-with-three-major-cfpb-reforms-39886.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-us-house-subcommittee-passes-appropriations-bill-with-three-major-cfpb-reforms-39886.aspx Wed, 25 May 2016 13:16:00 GMT Government Affairs The bill includes provisions – like giving Congress control of the CFPB’s budget and reforming the CFPB’s leadership – that have previously garnered support in the House. NEWS: Pro Com Services Holds New Events During Collectors Challenge Month http://www.acainternational.org/news-pro-com-services-holds-new-events-during-collectors-challenge-month-39884.aspx?rssfeed=1 http://www.acainternational.org/news-pro-com-services-holds-new-events-during-collectors-challenge-month-39884.aspx Wed, 25 May 2016 10:00:00 GMT News The ACA member company offered several creative and fun options for its small staff to support the ACA International Education Foundation in April. CREDITORS: U.S. Household Debt Increases While Consumers’ Repayment Improves http://www.acainternational.org/creditors-us-household-debt-increases-while-consumers-repayment-improves-39882.aspx?rssfeed=1 http://www.acainternational.org/creditors-us-household-debt-increases-while-consumers-repayment-improves-39882.aspx Wed, 25 May 2016 08:59:00 GMT Creditors The Federal Reserve Bank of New York’s latest Household Debt and Credit Report shows auto loans and student loans caused an increase non-housing debt balances, offset by a decline in credit card debt. NEWS: Brett Sivits Presents a New Approach to Collector Training http://www.acainternational.org/news-brett-sivits-presents-a-new-approach-to-collector-training-39872.aspx?rssfeed=1 http://www.acainternational.org/news-brett-sivits-presents-a-new-approach-to-collector-training-39872.aspx Mon, 23 May 2016 13:00:00 GMT News Sivits recently spoke with Collector magazine about a new way agencies can invigorate their training sessions and improve employees’ overall performance. NEWS: American Profit Recovery Completes 8th Annual Collectors Challenge http://www.acainternational.org/news-american-profit-recovery-completes-8th-annual-collectors-challenge-39873.aspx?rssfeed=1 http://www.acainternational.org/news-american-profit-recovery-completes-8th-annual-collectors-challenge-39873.aspx Mon, 23 May 2016 12:30:00 GMT News The company has raised more than $14,000 to support the ACA International Education Foundation. NEWS: California Association of Collectors Awards Student Scholarships http://www.acainternational.org/news-california-association-of-collectors-awards-student-scholarships-39874.aspx?rssfeed=1 http://www.acainternational.org/news-california-association-of-collectors-awards-student-scholarships-39874.aspx Mon, 23 May 2016 12:15:00 GMT News The association’s educational scholarship foundation selected three high school seniors to receive scholarships based on their essays about financial credit management in college. NEWS: General Services Bureau and Early Out Services Partner to Support March of Dimes http://www.acainternational.org/news-general-services-bureau-and-early-out-services-partner-to-support-march-of-dimes-39845.aspx?rssfeed=1 http://www.acainternational.org/news-general-services-bureau-and-early-out-services-partner-to-support-march-of-dimes-39845.aspx Mon, 23 May 2016 08:00:00 GMT News Employees from the ACA member companies raised money for the organization through bake sales, a silent auction and games. CFPB: CFPB’s Latest Regulatory Agenda Signals Slight Delay in Next Step for Debt Collection Rulemaking http://www.acainternational.org/cfpbarticle-cfpbs-latest-regulatory-agenda-signals-slight-delay-in-next-step-for-debt-collection-rulemaking-39852.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpbs-latest-regulatory-agenda-signals-slight-delay-in-next-step-for-debt-collection-rulemaking-39852.aspx Mon, 23 May 2016 06:00:00 GMT CFPB In its most recent regulatory agenda, the CFPB announced that it expects to continue “pre-rule” activities related to the debt collection rulemaking through June 2016, four months later than its previous estimate, but only one month from when the new update was posted. CFPB: CFPB Sets Field Hearing on Small Dollar Lending http://www.acainternational.org/cfpbarticle-cfpb-sets-field-hearing-on-small-dollar-lending-39849.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-sets-field-hearing-on-small-dollar-lending-39849.aspx Fri, 20 May 2016 11:20:00 GMT CFPB The field hearing will likely coincide with release of the long-awaited notice of proposed rulemaking on payday lending from the CFPB. CREDITORS: New York Fed Provides In-Depth Look at U.S. Economy in a Snapshot http://www.acainternational.org/creditors-new-york-fed-provides-in-depth-look-at-us-economy-in-a-snapshot-39843.aspx?rssfeed=1 http://www.acainternational.org/creditors-new-york-fed-provides-in-depth-look-at-us-economy-in-a-snapshot-39843.aspx Fri, 20 May 2016 09:00:00 GMT Creditors The latest report shows flat consumer spending despite solid income growth and improvement in the labor market. NEWS: Contract Callers Welcomes Vice President of IT & Business Support http://www.acainternational.org/news-contract-callers-welcomes-vice-president-of-it-business-support-39844.aspx?rssfeed=1 http://www.acainternational.org/news-contract-callers-welcomes-vice-president-of-it-business-support-39844.aspx Fri, 20 May 2016 08:00:00 GMT News Doffie Howard comes to the ACA member company with nearly 20 years of industry experience. NEWS: Data Shows Second Year of Declines in Consumer Debt Collection Complaints http://www.acainternational.org/news-data-shows-second-year-of-declines-in-consumer-debt-collection-complaints-39838.aspx?rssfeed=1 http://www.acainternational.org/news-data-shows-second-year-of-declines-in-consumer-debt-collection-complaints-39838.aspx Fri, 20 May 2016 06:00:00 GMT News An emerging trend shows that debt collectors are working hard to assist consumers and help the U.S. economy. REPORTERS: Data Shows Second Year of Declines in Consumer Debt Collection Complaints http://www.acainternational.org/reporters-data-shows-second-year-of-declines-in-consumer-debt-collection-complaints-39848.aspx?rssfeed=1 http://www.acainternational.org/reporters-data-shows-second-year-of-declines-in-consumer-debt-collection-complaints-39848.aspx Fri, 20 May 2016 00:01:00 GMT Reporters Emerging trend shows that debt collectors are working hard to assist consumers and help the U.S. economy GOVERNMENT AFFAIRS: California Assembly Passes Legislation Protecting Victims of Identity Theft http://www.acainternational.org/governmentaffairs-california-assembly-passes-legislation-protecting-victims-of-identity-theft-39851.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-california-assembly-passes-legislation-protecting-victims-of-identity-theft-39851.aspx Fri, 20 May 2016 00:01:00 GMT Government Affairs The legislation includes requirements for debt collectors to investigate consumer reports of identity theft and to provide notification on how the reports are resolved. GOVERNMENT AFFAIRS: House Subcommittee Critiques CFPB’s Proposed Arbitration Rule http://www.acainternational.org/governmentaffairs-house-subcommittee-critiques-cfpbs-proposed-arbitration-rule-39840.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-subcommittee-critiques-cfpbs-proposed-arbitration-rule-39840.aspx Thu, 19 May 2016 12:19:00 GMT Government Affairs Some members of Congress and witnesses for the financial services industry argue banning arbitration would hurt businesses and consumers alike, and increase costs for products and services. NEWS: Helvey & Associates Inc. Offers Fun Events for Employees During Collectors Challenge http://www.acainternational.org/news-helvey-associates-inc-offers-fun-events-for-employees-during-collectors-challenge-39832.aspx?rssfeed=1 http://www.acainternational.org/news-helvey-associates-inc-offers-fun-events-for-employees-during-collectors-challenge-39832.aspx Thu, 19 May 2016 11:00:00 GMT News The ACA member company had 50 participants join in a pie-in-the-face challenge and pet photo contest, among other activities in April. NEWS: ACA Updates SearchPoint Documents http://www.acainternational.org/news-aca-updates-searchpoint-documents-39842.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-39842.aspx Thu, 19 May 2016 10:00:00 GMT News Updates include rules impacting the Military Lending Act and tax form disclosure. CFPB: CFPB Complaints About Debt Collection Decrease in April http://www.acainternational.org/cfpbarticle-cfpb-complaints-about-debt-collection-decrease-in-april-39811.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-complaints-about-debt-collection-decrease-in-april-39811.aspx Wed, 18 May 2016 16:15:00 GMT CFPB The CFPB received nearly 1,000 fewer consumer complaints about debt collection in April compared to March, and debt collection companies handled an overwhelming majority of these complaints in a timely manner. NEWS: NACS Hosts Visit with Local Elected Official http://www.acainternational.org/news-nacs-hosts-visit-with-local-elected-official-39810.aspx?rssfeed=1 http://www.acainternational.org/news-nacs-hosts-visit-with-local-elected-official-39810.aspx Wed, 18 May 2016 15:14:00 GMT News The ACA member company continues to host visits with elected officials, including local representatives and members of Congress, to increase awareness of issues in the credit and collection industry. CREDITORS: Consumer Credit Default Rates Reach New Post-Recession Low http://www.acainternational.org/creditors-consumer-credit-default-rates-reach-new-post-recession-low-39809.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-credit-default-rates-reach-new-post-recession-low-39809.aspx Wed, 18 May 2016 14:58:00 GMT Creditors S&P and Experian report the comprehensive measure of changes in consumer credit defaults is at a new low since the economic recession, but bank card default rates continue to increase. NEWS: Capio Partners LLC Supports ACA in Collectors Challenge http://www.acainternational.org/news-capio-partners-llc-supports-aca-in-collectors-challenge-39800.aspx?rssfeed=1 http://www.acainternational.org/news-capio-partners-llc-supports-aca-in-collectors-challenge-39800.aspx Wed, 18 May 2016 09:00:00 GMT News The company held a one-week fundraiser with 160 participants to donate to the ACA International Education Foundation. GOVERNMENT AFFAIRS: Supreme Court: Special Counsel’s Use of AG Letterhead to Collect Debt Doesn’t Violate FDCPA http://www.acainternational.org/governmentaffairs-supreme-court-special-counsels-use-of-ag-letterhead-to-collect-debt-doesnt-violate-fdcpa-39802.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-supreme-court-special-counsels-use-of-ag-letterhead-to-collect-debt-doesnt-violate-fdcpa-39802.aspx Wed, 18 May 2016 06:00:00 GMT Government Affairs Reversing the Sixth Circuit, the U.S. Supreme Court unanimously held that it was not false or misleading for special counsel to use the state’s attorney general stationary to collect debts owed to the state. NEWS: FDCPA, FCRA, TCPA Filings Slow Down After March Spike http://www.acainternational.org/news-fdcpa-fcra-tcpa-filings-slow-down-after-march-spike-39799.aspx?rssfeed=1 http://www.acainternational.org/news-fdcpa-fcra-tcpa-filings-slow-down-after-march-spike-39799.aspx Tue, 17 May 2016 14:00:00 GMT News While FDCPA filings continue to be less predictable month-to-month, FCRA and TCPA both show aggressive year-to-date growth. NEWS: ACA International 2016 Convention & Expo Hotel Rate Ends May 18 http://www.acainternational.org/news-aca-international-2016-convention-expo-hotel-rate-ends-may-18-39801.aspx?rssfeed=1 http://www.acainternational.org/news-aca-international-2016-convention-expo-hotel-rate-ends-may-18-39801.aspx Tue, 17 May 2016 12:40:00 GMT News Reserve your room now to stay at the Hyatt Regency Denver, just steps away from the headquarters of the credit and collection industry event of the year. NEWS: From Collector: A Complex Equation http://www.acainternational.org/news-from-collector-a-complex-equation-39798.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-a-complex-equation-39798.aspx Tue, 17 May 2016 11:31:00 GMT News How to find that magic number when staffing your collection floor. NEWS: Zealandia Capital Completes Second Collectors Challenge http://www.acainternational.org/news-zealandia-capital-completes-second-collectors-challenge-39797.aspx?rssfeed=1 http://www.acainternational.org/news-zealandia-capital-completes-second-collectors-challenge-39797.aspx Tue, 17 May 2016 09:39:00 GMT News The ACA member company continued its support for the ACA International Education Foundation with a month-long fundraiser this year. NEWS: Executive Change: Randy Tempest Named Chief Sales Officer at Receivables Management Partners http://www.acainternational.org/news-executive-change-randy-tempest-named-chief-sales-officer-at-receivables-management-partners-39790.aspx?rssfeed=1 http://www.acainternational.org/news-executive-change-randy-tempest-named-chief-sales-officer-at-receivables-management-partners-39790.aspx Mon, 16 May 2016 00:01:00 GMT News Tempest has more than 20 years of experience in the healthcare receivables management industry and joined RMP in 2011. GOVERNMENT AFFAIRS: House Financial Services Committee Sets Hearing on CFPB’s Proposed Arbitration Rule http://www.acainternational.org/governmentaffairs-house-financial-services-committee-sets-hearing-on-cfpbs-proposed-arbitration-rule-39786.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-financial-services-committee-sets-hearing-on-cfpbs-proposed-arbitration-rule-39786.aspx Fri, 13 May 2016 13:40:00 GMT Government Affairs The committee also submitted a letter to CFPB Director Richard Cordray requesting background documents related to its review of pre-dispute arbitration agreements. CREDITORS: Auto and Credit Card Delinquencies Increase in First Quarter http://www.acainternational.org/creditors-auto-and-credit-card-delinquencies-increase-in-first-quarter-39785.aspx?rssfeed=1 http://www.acainternational.org/creditors-auto-and-credit-card-delinquencies-increase-in-first-quarter-39785.aspx Fri, 13 May 2016 12:58:00 GMT Creditors The delinquency rates remain historically low, while total credit card balances did reach a record to start this year, according to TransUnion. GOVERNMENT AFFAIRS: Georgia Wage Garnishment Law Takes Effect—Again http://www.acainternational.org/governmentaffairs-georgia-wage-garnishment-law-takes-effectagain-39781.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-georgia-wage-garnishment-law-takes-effectagain-39781.aspx Fri, 13 May 2016 11:11:00 GMT Government Affairs The new law has more protections for consumers and clarifies requirements for creditors to notify consumers about money that is exempt from garnishment. CFPB: ACA International Denounces CFPB’s Proposed Rule to Limit Arbitration as Evidence of Unbalanced Regulation http://www.acainternational.org/cfpbarticle-aca-international-denounces-cfpbs-proposed-rule-to-limit-arbitration-as-evidence-of-unbalanced-regulation-39773.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-aca-international-denounces-cfpbs-proposed-rule-to-limit-arbitration-as-evidence-of-unbalanced-regulation-39773.aspx Fri, 13 May 2016 06:00:00 GMT CFPB The CFPB wants to prohibit businesses from using class action waivers in arbitration agreements to protect against actual and threatened predatory litigation. REPORTERS: ACA International Denounces CFPB’s Proposed Rule to Limit Arbitration as Evidence of Unbalanced Regulation http://www.acainternational.org/reporters-aca-international-denounces-cfpbs-proposed-rule-to-limit-arbitration-as-evidence-of-unbalanced-regulation-39780.aspx?rssfeed=1 http://www.acainternational.org/reporters-aca-international-denounces-cfpbs-proposed-rule-to-limit-arbitration-as-evidence-of-unbalanced-regulation-39780.aspx Fri, 13 May 2016 00:01:00 GMT Reporters The CFPB wants to prohibit businesses from using class action waivers in arbitration agreements to protect against actual and threatened predatory litigation. NEWS: Survey: Borrowing for College Increases Parents’ Likelihood to Help Children with Loans http://www.acainternational.org/news-survey-borrowing-for-college-increases-parents-likelihood-to-help-children-with-loans-39775.aspx?rssfeed=1 http://www.acainternational.org/news-survey-borrowing-for-college-increases-parents-likelihood-to-help-children-with-loans-39775.aspx Thu, 12 May 2016 13:37:00 GMT News Discover Student Loans’ annual survey shows tuition overall continues to influence parents’ willingness to help. NEWS: ACA Updates SearchPoint Document http://www.acainternational.org/news-aca-updates-searchpoint-document-39771.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-document-39771.aspx Thu, 12 May 2016 12:40:00 GMT News The update includes case law related to use of envelopes under the Fair Debt Collection Practices Act. NEWS: Navient Receives Financial Education Innovation Award http://www.acainternational.org/news-navient-receives-financial-education-innovation-award-39745.aspx?rssfeed=1 http://www.acainternational.org/news-navient-receives-financial-education-innovation-award-39745.aspx Thu, 12 May 2016 09:00:00 GMT News The ACA member company is recognized among companies with commitment to financial education resources through technology. NEWS: Early-Bird Registration for ACA’s 2016 Convention and Expo Ends Friday http://www.acainternational.org/news-early-bird-registration-for-acas-2016-convention-and-expo-ends-friday-39765.aspx?rssfeed=1 http://www.acainternational.org/news-early-bird-registration-for-acas-2016-convention-and-expo-ends-friday-39765.aspx Wed, 11 May 2016 00:01:00 GMT News Sign up now for savings on the industry event of the year including expert speakers and discussions on the latest business and compliance trends you need to know. NEWS: Member Obituary: Jill Tavelli http://www.acainternational.org/news-member-obituary-jill-tavelli-39766.aspx?rssfeed=1 http://www.acainternational.org/news-member-obituary-jill-tavelli-39766.aspx Wed, 11 May 2016 00:01:00 GMT News Jill Tavelli, wife of CAC past president Robert Tavelli, passed away on May 8. NEWS: NACS Employees Pull Together for Local Children’s Hospital Foundation http://www.acainternational.org/news-nacs-employees-pull-together-for-local-childrens-hospital-foundation-39763.aspx?rssfeed=1 http://www.acainternational.org/news-nacs-employees-pull-together-for-local-childrens-hospital-foundation-39763.aspx Wed, 11 May 2016 00:01:00 GMT News The ACA member company organized a crew team to continue its participation in the annual Erlanger Dragon Boat Festival and fundraiser to help children and families. NEWS: Research Reveals Cities with Highest Student Loan Debt Burden http://www.acainternational.org/news-research-reveals-cities-with-highest-student-loan-debt-burden-39767.aspx?rssfeed=1 http://www.acainternational.org/news-research-reveals-cities-with-highest-student-loan-debt-burden-39767.aspx Wed, 11 May 2016 00:01:00 GMT News WalletHub recently found that student loan borrowers in many cities have a debt burden that outpaces their yearly income. NEWS: From Collector: Put it in Writing http://www.acainternational.org/news-from-collector-put-it-in-writing-39758.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-put-it-in-writing-39758.aspx Tue, 10 May 2016 11:33:00 GMT News The dos and don’ts of creating safe and compliant collection notices. CREDITORS: Consumers’ Perceived Credit Availability Falters, While Income and Spending Confidence Rebound http://www.acainternational.org/creditors-consumers-perceived-credit-availability-falters-while-income-and-spending-confidence-rebound-39757.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumers-perceived-credit-availability-falters-while-income-and-spending-confidence-rebound-39757.aspx Tue, 10 May 2016 10:40:00 GMT Creditors The Federal Reserve Bank of New York’s latest findings show general improvement in household finance expectations. NEWS: ACA Releases New White Paper Questioning Data in CFPB’s Consumer Complaint Database http://www.acainternational.org/news-aca-releases-new-white-paper-questioning-data-in-cfpbs-consumer-complaint-database-39738.aspx?rssfeed=1 http://www.acainternational.org/news-aca-releases-new-white-paper-questioning-data-in-cfpbs-consumer-complaint-database-39738.aspx Tue, 10 May 2016 06:00:00 GMT News Methodological and Analytical Limitations of the CFPB Consumer Complaint Database shows how flaws in the CFPB’s consumer complaint database lead to inaccuracies in the bureau’s tallying of debt collection complaints. REPORTERS: ACA International Urges CFPB to Contextualize Consumer Complaint Data in New White Paper http://www.acainternational.org/reporters-aca-international-urges-cfpb-to-contextualize-consumer-complaint-data-in-new-white-paper-39748.aspx?rssfeed=1 http://www.acainternational.org/reporters-aca-international-urges-cfpb-to-contextualize-consumer-complaint-data-in-new-white-paper-39748.aspx Tue, 10 May 2016 06:00:00 GMT Reporters ACA International’s latest white paper argues the CFPB uses a flawed methodology to collect complaints and paint an unfair and misleading portrait of legitimate businesses. NEWS: Navient Recognized by 2020 Women on Boards http://www.acainternational.org/news-navient-recognized-by-2020-women-on-boards-39744.aspx?rssfeed=1 http://www.acainternational.org/news-navient-recognized-by-2020-women-on-boards-39744.aspx Tue, 10 May 2016 05:00:00 GMT News The ACA member company is honored for the role and accomplishment of women on the Board of Directors. NEWS: ACA Unit Leader Forum Coming to 2016 Convention and Expo http://www.acainternational.org/news-aca-unit-leader-forum-coming-to-2016-convention-and-expo-39750.aspx?rssfeed=1 http://www.acainternational.org/news-aca-unit-leader-forum-coming-to-2016-convention-and-expo-39750.aspx Mon, 09 May 2016 15:29:00 GMT News Unit leaders and staff are invited to enhance their convention experience with attendance at the annual forum to share ideas and learn skills for improving unit operations. CREDITORS: Pace of Total U.S. Consumer Borrowing Surges Since 2001 http://www.acainternational.org/creditors-pace-of-total-us-consumer-borrowing-surges-since-2001-39747.aspx?rssfeed=1 http://www.acainternational.org/creditors-pace-of-total-us-consumer-borrowing-surges-since-2001-39747.aspx Mon, 09 May 2016 11:04:00 GMT Creditors Credit card debt and automobile loans influenced the change in total borrowing tracked by the Federal Reserve. NEWS: Survey Finds Some Millennials Lack Credit to Buy a Home http://www.acainternational.org/news-survey-finds-some-millennials-lack-credit-to-buy-a-home-39742.aspx?rssfeed=1 http://www.acainternational.org/news-survey-finds-some-millennials-lack-credit-to-buy-a-home-39742.aspx Sun, 08 May 2016 00:01:00 GMT News TransUnion’s latest poll finds younger consumers’ home buying plans may be hindered by their credit score. CFPB: CFPB Moves Forward With Proposed Rule on Arbitration, Lays Groundwork to Eliminate Arbitration Agreements http://www.acainternational.org/cfpbarticle-cfpb-moves-forward-with-proposed-rule-on-arbitration-lays-groundwork-to-eliminate-arbitration-agreements-39736.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-moves-forward-with-proposed-rule-on-arbitration-lays-groundwork-to-eliminate-arbitration-agreements-39736.aspx Fri, 06 May 2016 06:01:00 GMT CFPB The CFPB proposes to prevent companies from using class action waivers in arbitration agreements, and to require companies to submit arbitration information to the CFPB for monitoring and publication on its website. NEWS: Navient Foundation Contributes More than $17,000 to YMCA of Delaware http://www.acainternational.org/news-navient-foundation-contributes-more-than-17000-to-ymca-of-delaware-39737.aspx?rssfeed=1 http://www.acainternational.org/news-navient-foundation-contributes-more-than-17000-to-ymca-of-delaware-39737.aspx Fri, 06 May 2016 05:00:00 GMT News The donation supported a college tour for students in the YMCA’s Black Achievers Program. NEWS: ACA Updates SearchPoint Documents with State Requirements http://www.acainternational.org/news-aca-updates-searchpoint-documents-with-state-requirements-39733.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-with-state-requirements-39733.aspx Thu, 05 May 2016 12:30:00 GMT News The updates include ACA’s Interstate Chart as well as information on aliases and garnishment laws. NEWS: Caine & Weiner President and CEO Recognized by Commercial Law League of America http://www.acainternational.org/news-caine-weiner-president-and-ceo-recognized-by-commercial-law-league-of-america-39732.aspx?rssfeed=1 http://www.acainternational.org/news-caine-weiner-president-and-ceo-recognized-by-commercial-law-league-of-america-39732.aspx Thu, 05 May 2016 12:23:00 GMT News Greg Cohen received the President’s Cup award for his service to the CLLA. NEWS: Reminder: ACA Committees Need Volunteers http://www.acainternational.org/news-reminder-aca-committees-need-volunteers-39723.aspx?rssfeed=1 http://www.acainternational.org/news-reminder-aca-committees-need-volunteers-39723.aspx Wed, 04 May 2016 14:12:00 GMT News Volunteer opportunities are available for members to serve on ACA International committees. CREDITORS: Survey: Consumers Increase Personal Savings, But Credit Card Balances Remain http://www.acainternational.org/creditors-survey-consumers-increase-personal-savings-but-credit-card-balances-remain-39721.aspx?rssfeed=1 http://www.acainternational.org/creditors-survey-consumers-increase-personal-savings-but-credit-card-balances-remain-39721.aspx Wed, 04 May 2016 11:36:00 GMT Creditors Annual research shows consumers are rolling over credit card debt from month to month, which could impact their personal and retirement savings. NEWS: Navient Raises $12,000 During Ladders & Laces 5K http://www.acainternational.org/news-navient-raises-12000-during-ladders-laces-5k-39720.aspx?rssfeed=1 http://www.acainternational.org/news-navient-raises-12000-during-ladders-laces-5k-39720.aspx Wed, 04 May 2016 11:29:00 GMT News The donation supports the Hanover Township Fire Department and construction of a new firehouse. REPORTERS: ACA Releases New White Paper Countering the Consumer Financial Protection Bureau’s Servicemember Complaint Report http://www.acainternational.org/reporters-aca-releases-new-white-paper-countering-the-consumer-financial-protection-bureaus-servicemember-complaint-report-39713.aspx?rssfeed=1 http://www.acainternational.org/reporters-aca-releases-new-white-paper-countering-the-consumer-financial-protection-bureaus-servicemember-complaint-report-39713.aspx Wed, 04 May 2016 10:00:00 GMT Reporters ACA raises questions about the CFPB’s use of complaint data to create a report that doesn’t accurately convey the way legitimate debt collectors work with members of the military. NEWS: Phillips Lytle LLP Receives Award for Pro Bono Work http://www.acainternational.org/news-phillips-lytle-llp-receives-award-for-pro-bono-work-39722.aspx?rssfeed=1 http://www.acainternational.org/news-phillips-lytle-llp-receives-award-for-pro-bono-work-39722.aspx Wed, 04 May 2016 10:00:00 GMT News The ACA member company is recognized by the New York State Bar Association for its work with people in need of legal assistance. CFPB: ACA Releases New White Paper Countering the Consumer Financial Protection Bureau’s Servicemember Complaint Report http://www.acainternational.org/cfpbarticle-aca-releases-new-white-paper-countering-the-consumer-financial-protection-bureaus-servicemember-complaint-report-39711.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-aca-releases-new-white-paper-countering-the-consumer-financial-protection-bureaus-servicemember-complaint-report-39711.aspx Wed, 04 May 2016 06:00:00 GMT CFPB ACA raises questions about the CFPB’s use of complaint data to create a report that doesn’t accurately convey the way legitimate debt collectors work with members of the military. NEWS: From Collector: Is Your Head in the Cloud? http://www.acainternational.org/news-from-collector-is-your-head-in-the-cloud-39664.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-is-your-head-in-the-cloud-39664.aspx Tue, 03 May 2016 10:00:00 GMT News How to protect your business when using cloud services. NEWS: Conserve Wins First Place for Exceptional Wellness Program http://www.acainternational.org/news-conserve-wins-first-place-for-exceptional-wellness-program-39662.aspx?rssfeed=1 http://www.acainternational.org/news-conserve-wins-first-place-for-exceptional-wellness-program-39662.aspx Tue, 03 May 2016 09:00:00 GMT News The ACA member company is the inaugural recipient of the 2016 Risk Achievement of the Year award from Berkley Accident and Health. NEWS: FTC Issues Partner Award to New York Attorney General Buffalo Regional Office http://www.acainternational.org/news-ftc-issues-partner-award-to-new-york-attorney-general-buffalo-regional-office-39667.aspx?rssfeed=1 http://www.acainternational.org/news-ftc-issues-partner-award-to-new-york-attorney-general-buffalo-regional-office-39667.aspx Mon, 02 May 2016 14:01:00 GMT News The office received the award for its role in enforcement actions and the FTC’s first Debt Collection Dialogue. GOVERNMENT COLLECTIONS: U.S. Department of Education Updates Colleges’ Student Loan Default Rates http://www.acainternational.org/governmentmarket-us-department-of-education-updates-colleges-student-loan-default-rates-39663.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-us-department-of-education-updates-colleges-student-loan-default-rates-39663.aspx Mon, 02 May 2016 12:35:00 GMT Government Collections Twenty-one schools received adjustments to their default rates, allowing federal funding to continue. NEWS: North American Credit Services Employees Make a Difference http://www.acainternational.org/news-north-american-credit-services-employees-make-a-difference-39548.aspx?rssfeed=1 http://www.acainternational.org/news-north-american-credit-services-employees-make-a-difference-39548.aspx Mon, 02 May 2016 06:00:00 GMT News The employees raised more than $4,100 during the April 2016 Collectors Challenge to benefit the ACA International Education Foundation. CREDITORS: Survey: Newlyweds Experience Unknowns About Spouses’ Finances http://www.acainternational.org/creditors-survey-newlyweds-experience-unknowns-about-spouses-finances-39584.aspx?rssfeed=1 http://www.acainternational.org/creditors-survey-newlyweds-experience-unknowns-about-spouses-finances-39584.aspx Mon, 02 May 2016 00:01:00 GMT Creditors Findings from Experian indicate newlywed couples aren’t communicating about their credit scores and spending habits. NEWS: Collectors Challenge Participation Forms, Donations Due May 15 http://www.acainternational.org/news-collectors-challenge-participation-forms-donations-due-may-15-39540.aspx?rssfeed=1 http://www.acainternational.org/news-collectors-challenge-participation-forms-donations-due-may-15-39540.aspx Fri, 29 Apr 2016 06:00:00 GMT News ACA encourages companies who completed the Collectors Challenge to submit their final report form, stories and photos for inclusion in ACA Daily and Collector magazine. CFPB: Pressler & Pressler, LLP and New Century Financial Services, Inc. Settle CFPB Probe for $2.5M http://www.acainternational.org/cfpbarticle-pressler-pressler-llp-and-new-century-financial-services-inc-settle-cfpb-probe-for-25m-39608.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-pressler-pressler-llp-and-new-century-financial-services-inc-settle-cfpb-probe-for-25m-39608.aspx Fri, 29 Apr 2016 00:01:00 GMT CFPB The New Jersey-based collection law firm and its debt buyer client are also required to obtain and review specific physical account-level documentation rather than electronic data showing the debts in question are valid before filing lawsuits. NEWS: Zealandia Capital Helps Veterans During Volunteer Day http://www.acainternational.org/news-zealandia-capital-helps-veterans-during-volunteer-day-39580.aspx?rssfeed=1 http://www.acainternational.org/news-zealandia-capital-helps-veterans-during-volunteer-day-39580.aspx Fri, 29 Apr 2016 00:01:00 GMT News Employees from the ACA member company helped homeless veterans with their nutrition fair and prepared and served meals in an event coordinated by Hands On, the volunteer center of United Way in Asheville, N.C. CFPB: CFPB Releases Proposed Guide for Student Loan Repayment Options http://www.acainternational.org/cfpbarticle-cfpb-releases-proposed-guide-for-student-loan-repayment-options-39566.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-releases-proposed-guide-for-student-loan-repayment-options-39566.aspx Thu, 28 Apr 2016 15:00:00 GMT CFPB The guide is open for public comment through June 12 and the CFPB continues to monitor the student loan servicing market for developing potential rules for the industry. CREDITORS: Study: Credit Demand Remains High in the U.S. http://www.acainternational.org/creditors-study-credit-demand-remains-high-in-the-us-39550.aspx?rssfeed=1 http://www.acainternational.org/creditors-study-credit-demand-remains-high-in-the-us-39550.aspx Thu, 28 Apr 2016 11:56:00 GMT Creditors Researchers from the Harvard Kennedy School recently examined consumer credit trends in the U.S. and proposed legislative and regulatory reforms to improve credit card access without amassing too much debt.