Credit and Collection Industry News - ACA International http://www.acainternational.org ACA International - An international trade association of credit and collection professionals. en-us Sun, 28 Aug 2016 04:00:00 GMT NEWS: Key2 Recovery Makes Inc. 5000 List of Fastest Growing Companies http://www.acainternational.org/news-key2-recovery-makes-inc-5000-list-of-fastest-growing-companies-40400.aspx?rssfeed=1 http://www.acainternational.org/news-key2-recovery-makes-inc-5000-list-of-fastest-growing-companies-40400.aspx Fri, 26 Aug 2016 10:00:00 GMT News The Ohio-based ACA member company is expanding its workforce this year. NEWS: ACA Hosts Multi-Association Reception in Anticipation of SBREFA Panel http://www.acainternational.org/news-aca-hosts-multi-association-reception-in-anticipation-of-sbrefa-panel-40432.aspx?rssfeed=1 http://www.acainternational.org/news-aca-hosts-multi-association-reception-in-anticipation-of-sbrefa-panel-40432.aspx Fri, 26 Aug 2016 00:01:00 GMT News The event was an opportunity to discuss the CFPB’s outline of proposals under consideration for debt collection rulemaking ahead of the panel discussion with small businesses. NEWS: Massachusetts to Hold Public Meeting on Debt Collection Regulations in September http://www.acainternational.org/news-massachusetts-to-hold-public-meeting-on-debt-collection-regulations-in-september-40427.aspx?rssfeed=1 http://www.acainternational.org/news-massachusetts-to-hold-public-meeting-on-debt-collection-regulations-in-september-40427.aspx Fri, 26 Aug 2016 00:01:00 GMT News Credit and collection professionals are encouraged to attend the event on Sept. 22 and submit comments on the effects of debt collection regulations. CREDITORS: Study: Majority of College Students are Current on Credit Card Bills http://www.acainternational.org/creditors-study-majority-of-college-students-are-current-on-credit-card-bills-40401.aspx?rssfeed=1 http://www.acainternational.org/creditors-study-majority-of-college-students-are-current-on-credit-card-bills-40401.aspx Thu, 25 Aug 2016 11:00:00 GMT Creditors Equifax finds college students with credit cards are paying their full balances each month, some with assistance from their parents. NEWS: ACA Updates SearchPoint Documents http://www.acainternational.org/news-aca-updates-searchpoint-documents-40399.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-40399.aspx Thu, 25 Aug 2016 09:00:00 GMT News The updates include case law analysis that applies to collection letters and leaving messages for consumers. NEWS: Phin Solutions Inc. Announces New Executive Vice President of Sales and Marketing http://www.acainternational.org/news-phin-solutions-inc-announces-new-executive-vice-president-of-sales-and-marketing-40396.aspx?rssfeed=1 http://www.acainternational.org/news-phin-solutions-inc-announces-new-executive-vice-president-of-sales-and-marketing-40396.aspx Thu, 25 Aug 2016 09:00:00 GMT News Nancy McLaughlin brings more than 40 years of industry experience to the ACA International affiliate member company. CFPB: Summary of the CFPB’s Outline of Proposals Under Consideration for Debt Collection Rulemaking http://www.acainternational.org/cfpbarticle-summary-of-the-cfpbs-outline-of-proposals-under-consideration-for-debt-collection-rulemaking-40384.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-summary-of-the-cfpbs-outline-of-proposals-under-consideration-for-debt-collection-rulemaking-40384.aspx Thu, 25 Aug 2016 00:01:00 GMT CFPB The outline provides the first public glimpse of what the CFPB is thinking as in moves forward in the debt collection rulemaking process. NEWS: Register Now: ACA’s Fall Forum & Expo Provides Critical Industry Updates After the 2016 Election http://www.acainternational.org/news-register-now-acas-fall-forum-expo-provides-critical-industry-updates-after-the-2016-election-40402.aspx?rssfeed=1 http://www.acainternational.org/news-register-now-acas-fall-forum-expo-provides-critical-industry-updates-after-the-2016-election-40402.aspx Wed, 24 Aug 2016 14:12:00 GMT News The event will be the first in the wake of the CFPB’s latest regulatory actions and the 2016 elections as well as a hub of discussions on performance and operations, healthcare and legal education. GOVERNMENT AFFAIRS: California Bill Changes How Debt Collectors Handle Identity Theft Disputes http://www.acainternational.org/governmentaffairs-california-bill-changes-how-debt-collectors-handle-identity-theft-disputes-40398.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-california-bill-changes-how-debt-collectors-handle-identity-theft-disputes-40398.aspx Wed, 24 Aug 2016 12:27:00 GMT Government Affairs The bill reduces the time frame for debt collection companies to investigate identity theft disputes. NEWS: ConServe Makes 2016 Inc. 5000 List http://www.acainternational.org/news-conserve-makes-2016-inc-5000-list-40395.aspx?rssfeed=1 http://www.acainternational.org/news-conserve-makes-2016-inc-5000-list-40395.aspx Wed, 24 Aug 2016 09:00:00 GMT News The ACA member company is recognized as one of the fastest-growing private companies in the U.S. for the sixth time. CFPB: Summary of the CFPB’s Outline of Proposals Under Consideration for Debt Collection Rulemaking http://www.acainternational.org/cfpbarticle-summary-of-the-cfpbs-outline-of-proposals-under-consideration-for-debt-collection-rulemaking-40384.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-summary-of-the-cfpbs-outline-of-proposals-under-consideration-for-debt-collection-rulemaking-40384.aspx Wed, 24 Aug 2016 00:01:00 GMT CFPB The outline provides the first public glimpse of what the CFPB is thinking as in moves forward in the debt collection rulemaking process. NEWS: IACC, CLLA Host First Joint Meeting http://www.acainternational.org/news-iacc-clla-host-first-joint-meeting-40392.aspx?rssfeed=1 http://www.acainternational.org/news-iacc-clla-host-first-joint-meeting-40392.aspx Tue, 23 Aug 2016 11:22:00 GMT News The Mid-Year Collection Conference included discussion of new ideas for participants to strengthen their business strategies. NEWS: Consumer Litigation for FDCPA, FCRA Declines in July, While TCPA Cases Increase http://www.acainternational.org/news-consumer-litigation-for-fdcpa-fcra-declines-in-july-while-tcpa-cases-increase-40389.aspx?rssfeed=1 http://www.acainternational.org/news-consumer-litigation-for-fdcpa-fcra-declines-in-july-while-tcpa-cases-increase-40389.aspx Tue, 23 Aug 2016 11:00:00 GMT News Year-to-date figures show consistent declines for the FDCPA but increases under the TCPA and FCRA. CFPB: ACA Submits Comments Opposing CFPB’s Proposed Rule on Arbitration http://www.acainternational.org/cfpbarticle-aca-submits-comments-opposing-cfpbs-proposed-rule-on-arbitration-40386.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-aca-submits-comments-opposing-cfpbs-proposed-rule-on-arbitration-40386.aspx Tue, 23 Aug 2016 06:00:00 GMT CFPB In the comments, ACA urged the CFPB to withdraw its proposal to ban class action waivers in arbitration agreements and instead take a more balanced approach that will achieve the same public policy goals. NEWS: From Collector: Meet ACA’s 2016 / 17 Board of Directors http://www.acainternational.org/news-from-collector-meet-acas-2016-17-board-of-directors-40324.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-meet-acas-2016-17-board-of-directors-40324.aspx Tue, 23 Aug 2016 05:00:00 GMT News These industry leaders have one thing in mind: Making your association the best that it can be. CFPB: CFPB Announces New Consumer Advisory Board Members http://www.acainternational.org/cfpbarticle-cfpb-announces-new-consumer-advisory-board-members-40387.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-announces-new-consumer-advisory-board-members-40387.aspx Mon, 22 Aug 2016 14:25:00 GMT CFPB The board serves to consult with the CFPB’s director on consumer financial issues. NEWS: Get Up-to-Date on Best Practices for Policies and Procedures in Management http://www.acainternational.org/news-get-up-to-date-on-best-practices-for-policies-and-procedures-in-management-40385.aspx?rssfeed=1 http://www.acainternational.org/news-get-up-to-date-on-best-practices-for-policies-and-procedures-in-management-40385.aspx Mon, 22 Aug 2016 11:10:00 GMT News ACA International’s online seminar on identifying how policies, procedures and work instructions fit into your compliance management system CFPB: Monthly, Year-to-Date Debt Collection Complaints to CFPB Continue to Decline http://www.acainternational.org/cfpbarticle-monthly-year-to-date-debt-collection-complaints-to-cfpb-continue-to-decline-40381.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-monthly-year-to-date-debt-collection-complaints-to-cfpb-continue-to-decline-40381.aspx Mon, 22 Aug 2016 06:00:00 GMT CFPB Debt collection companies continue to handle a majority of complaints in a timely manner. NEWS: Serve Your Local Unit as Part of ACA’s New and Improved Attorney State Chair Program http://www.acainternational.org/news-serve-your-local-unit-as-part-of-acas-new-and-improved-attorney-state-chair-program-40382.aspx?rssfeed=1 http://www.acainternational.org/news-serve-your-local-unit-as-part-of-acas-new-and-improved-attorney-state-chair-program-40382.aspx Mon, 22 Aug 2016 06:00:00 GMT News Applications for the ACA International Attorney State Chair Program, developed from the former MAP State Compliance Chair program for attorney members interested in leadership, are due by August 29. NEWS: Learn the Latest in Collection Floor Management http://www.acainternational.org/news-learn-the-latest-in-collection-floor-management-40378.aspx?rssfeed=1 http://www.acainternational.org/news-learn-the-latest-in-collection-floor-management-40378.aspx Thu, 18 Aug 2016 12:30:00 GMT News ACA International’s three-day online seminar focuses on performance indicators, dialer management and staff training and coaching. CREDITORS: Bank Card Default Rates Decline in July http://www.acainternational.org/creditors-bank-card-default-rates-decline-in-july-40370.aspx?rssfeed=1 http://www.acainternational.org/creditors-bank-card-default-rates-decline-in-july-40370.aspx Thu, 18 Aug 2016 11:00:00 GMT Creditors The decline comes after the no change in the bank card default rate in May and June, according to the S&P/Experian Consumer Credit Default Indices. NEWS: ACA Updates SearchPoint on Statute of Limitations http://www.acainternational.org/news-aca-updates-searchpoint-on-statute-of-limitations-40369.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-on-statute-of-limitations-40369.aspx Thu, 18 Aug 2016 10:00:00 GMT News The update reflects new case law. NEWS: Navient Participates in Job Fairs for Veterans http://www.acainternational.org/news-navient-participates-in-job-fairs-for-veterans-40368.aspx?rssfeed=1 http://www.acainternational.org/news-navient-participates-in-job-fairs-for-veterans-40368.aspx Thu, 18 Aug 2016 09:00:00 GMT News The ACA member company is committed to increasing opportunities for veterans seeking employment. REPORTERS: New Research Shows Most Debt Collection Companies are Small Businesses Helping Other Small Businesses Thrive http://www.acainternational.org/reporters-new-research-shows-most-debt-collection-companies-are-small-businesses-helping-other-small-businesses-thrive-40365.aspx?rssfeed=1 http://www.acainternational.org/reporters-new-research-shows-most-debt-collection-companies-are-small-businesses-helping-other-small-businesses-thrive-40365.aspx Thu, 18 Aug 2016 06:00:00 GMT Reporters Most debt collection companies qualify as small businesses based on employee size and total annual receipts, and many of them primarily conduct business with other small-business clients. NEWS: New Research Shows Most Debt Collection Companies are Small Businesses Helping Other Small Businesses Thrive http://www.acainternational.org/news-new-research-shows-most-debt-collection-companies-are-small-businesses-helping-other-small-businesses-thrive-40364.aspx?rssfeed=1 http://www.acainternational.org/news-new-research-shows-most-debt-collection-companies-are-small-businesses-helping-other-small-businesses-thrive-40364.aspx Thu, 18 Aug 2016 06:00:00 GMT News Most debt collection companies qualify as small businesses based on employee size and total annual receipts, and many of them primarily conduct business with other small-business clients. CREDITORS: New York Fed: Consumer Spending Growth ‘Robust’ in June http://www.acainternational.org/creditors-new-york-fed-consumer-spending-growth-robust-in-june-40367.aspx?rssfeed=1 http://www.acainternational.org/creditors-new-york-fed-consumer-spending-growth-robust-in-june-40367.aspx Wed, 17 Aug 2016 12:40:00 GMT Creditors The Federal Reserve Bank of New York’s latest economic snapshot report shows consumers continue to increase their personal spending expenditures. NEWS: NACS Supports Stop Soldier Suicide Foundation http://www.acainternational.org/news-nacs-supports-stop-soldier-suicide-foundation-40366.aspx?rssfeed=1 http://www.acainternational.org/news-nacs-supports-stop-soldier-suicide-foundation-40366.aspx Wed, 17 Aug 2016 12:36:00 GMT News The ACA member company is supporting the foundation’s mission this year by holding fundraisers and activities Sept. 12-16. CREDITORS: Credit Card Use and Debt Increase Among Consumers http://www.acainternational.org/creditors-credit-card-use-and-debt-increase-among-consumers-40361.aspx?rssfeed=1 http://www.acainternational.org/creditors-credit-card-use-and-debt-increase-among-consumers-40361.aspx Tue, 16 Aug 2016 13:00:00 GMT Creditors New and existing consumers in the credit card marketplace increase balances and originations in the second quarter this year, according to TransUnion. NEWS: From Collector: ACA International’s 2016 Award Winners http://www.acainternational.org/news-from-collector-aca-internationals-2016-award-winners-40323.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-aca-internationals-2016-award-winners-40323.aspx Tue, 16 Aug 2016 09:00:00 GMT News They’re passionate and smart, and they’re working to improve the credit and collection industry. ACA honors the members who stand out. GOVERNMENT COLLECTIONS: Obama Administration Releases Study on Economic Impact of Student Loan Debt http://www.acainternational.org/governmentmarket-obama-administration-releases-study-on-economic-impact-of-student-loan-debt-40353.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-obama-administration-releases-study-on-economic-impact-of-student-loan-debt-40353.aspx Mon, 15 Aug 2016 12:30:00 GMT Government Collections Student loan debt is increasing along with the number of borrowers, according to a new federal study. NEWS: Collection Industry Professionals Rank Top Traits of Successful Debt Collectors http://www.acainternational.org/news-collection-industry-professionals-rank-top-traits-of-successful-debt-collectors-40354.aspx?rssfeed=1 http://www.acainternational.org/news-collection-industry-professionals-rank-top-traits-of-successful-debt-collectors-40354.aspx Mon, 15 Aug 2016 00:01:00 GMT News A new survey from ACA International shows that debt collection professionals value integrity and active listening skills in their employees. NEWS: ACA Hosts Teleseminar on Motivating Your Employees http://www.acainternational.org/news-aca-hosts-teleseminar-on-motivating-your-employees-40352.aspx?rssfeed=1 http://www.acainternational.org/news-aca-hosts-teleseminar-on-motivating-your-employees-40352.aspx Mon, 15 Aug 2016 00:01:00 GMT News Learn the tools to create a positive environment for your business and your employees. CFPB: GAO Releases Report on CFPB’s SBREFA Panels http://www.acainternational.org/cfpbarticle-gao-releases-report-on-cfpbs-sbrefa-panels-40350.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-gao-releases-report-on-cfpbs-sbrefa-panels-40350.aspx Fri, 12 Aug 2016 11:20:00 GMT CFPB Despite concerns over the payday lending SBREFA process, the GAO failed to include the payday loan SBREFA panel in its review; the limited review nevertheless identifies areas for improvement. NEWS: Universal Fidelity LP Names New Vice President of Marketing http://www.acainternational.org/news-universal-fidelity-lp-names-new-vice-president-of-marketing-40348.aspx?rssfeed=1 http://www.acainternational.org/news-universal-fidelity-lp-names-new-vice-president-of-marketing-40348.aspx Fri, 12 Aug 2016 10:55:00 GMT News Jamie Campise comes to the ACA member company with 29 years of industry experience. NEWS: There is Still Time to Register for the Tri-State Collections Convention http://www.acainternational.org/news-there-is-still-time-to-register-for-the-tri-state-collections-convention-40333.aspx?rssfeed=1 http://www.acainternational.org/news-there-is-still-time-to-register-for-the-tri-state-collections-convention-40333.aspx Thu, 11 Aug 2016 14:17:00 GMT News The Aug. 18-19 event is an opportunity to network with colleagues in your region, attend educational sessions and hear critical industry updates. NEWS: Navient Foundation Contributes $7,500 to Provide School Supplies for Local Children http://www.acainternational.org/news-navient-foundation-contributes-7500-to-provide-school-supplies-for-local-children-40332.aspx?rssfeed=1 http://www.acainternational.org/news-navient-foundation-contributes-7500-to-provide-school-supplies-for-local-children-40332.aspx Thu, 11 Aug 2016 11:45:00 GMT News The donation from the ACA member company’s philanthropic fund will provide 1,250 students with supplies. NEWS: ACA Updates SearchPoint Documents http://www.acainternational.org/news-aca-updates-searchpoint-documents-40325.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-40325.aspx Thu, 11 Aug 2016 09:27:00 GMT News The updates include documents for data furnishers and additional information on the National Consumer Assistance Plan. CREDITORS: Consumers’ Household Finance Expectations Continue to Improve http://www.acainternational.org/creditors-consumers-household-finance-expectations-continue-to-improve-40320.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumers-household-finance-expectations-continue-to-improve-40320.aspx Wed, 10 Aug 2016 13:19:00 GMT Creditors Perceptions about access to credit also continue to improve, but consumers also project they will have trouble making minimum debt payments. CREDITORS: Credit Card Balances Influence Increase in Household Debt http://www.acainternational.org/creditors-credit-card-balances-influence-increase-in-household-debt-40318.aspx?rssfeed=1 http://www.acainternational.org/creditors-credit-card-balances-influence-increase-in-household-debt-40318.aspx Wed, 10 Aug 2016 13:03:00 GMT Creditors The Federal Reserve Bank of New York’s latest Household Debt and Credit report shows credit card debt is increasing while overall credit card use and delinquency rates decline. NEWS: LTD Financial Services, L.P. Announces New CEO http://www.acainternational.org/news-ltd-financial-services-lp-announces-new-ceo-40319.aspx?rssfeed=1 http://www.acainternational.org/news-ltd-financial-services-lp-announces-new-ceo-40319.aspx Wed, 10 Aug 2016 11:30:00 GMT News David John, former executive vice president, will lead the ACA member company going forward. CFPB: CFPB Issues 2016 Annual Plain Writing Act Compliance Report http://www.acainternational.org/cfpbarticle-cfpb-issues-2016-annual-plain-writing-act-compliance-report-40314.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-issues-2016-annual-plain-writing-act-compliance-report-40314.aspx Tue, 09 Aug 2016 11:59:00 GMT CFPB The CFPB describes enhanced availability of the Plain Writing guidelines and opportunities to provide feedback on the CFPB’s redesigned website. HEALTHCARE COLLECTIONS: ACA Hosts Three-Part Online Seminar on Healthcare Collection Management http://www.acainternational.org/healthcaremarket-aca-hosts-three-part-online-seminar-on-healthcare-collection-management-40289.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-aca-hosts-three-part-online-seminar-on-healthcare-collection-management-40289.aspx Tue, 09 Aug 2016 10:00:00 GMT Healthcare Collections Certified instructors will focus on reviewing important operational aspects of collecting healthcare accounts. NEWS: From Collector: Clock In, Clock Out http://www.acainternational.org/news-from-collector-clock-in-clock-out-40310.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-clock-in-clock-out-40310.aspx Tue, 09 Aug 2016 09:00:00 GMT News What you need to know about the new federal overtime rule. NEWS: ACA CEO: Burdensome Regulations from the CFPB Will Not Stop Scammers http://www.acainternational.org/news-aca-ceo-burdensome-regulations-from-the-cfpb-will-not-stop-scammers-40315.aspx?rssfeed=1 http://www.acainternational.org/news-aca-ceo-burdensome-regulations-from-the-cfpb-will-not-stop-scammers-40315.aspx Tue, 09 Aug 2016 00:01:00 GMT News ACA International CEO Patrick J. Morris writes that the majority of debt collection companies are small businesses that help sustain our credit-based economy. GOVERNMENT AFFAIRS: Illinois Governor Vetoes Private Debt Collection Bill http://www.acainternational.org/governmentaffairs-illinois-governor-vetoes-private-debt-collection-bill-40312.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-illinois-governor-vetoes-private-debt-collection-bill-40312.aspx Mon, 08 Aug 2016 13:00:00 GMT Government Affairs The bill was proposed to allow local governments to work with private debt collectors on collecting some taxes and fees. CREDITORS: Consumer Borrowing Slows in June http://www.acainternational.org/creditors-consumer-borrowing-slows-in-june-40311.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-borrowing-slows-in-june-40311.aspx Mon, 08 Aug 2016 10:26:00 GMT Creditors The annual growth rates for overall borrowing and auto and student loans are at historical lows. CREDITORS: Survey: Majority of Millennials Say they Won’t Reach Target Retirement Savings http://www.acainternational.org/creditors-survey-majority-of-millennials-say-they-wont-reach-target-retirement-savings-40308.aspx?rssfeed=1 http://www.acainternational.org/creditors-survey-majority-of-millennials-say-they-wont-reach-target-retirement-savings-40308.aspx Fri, 05 Aug 2016 10:49:00 GMT Creditors Many Millennials are setting aside income for their retirement years, but report not having enough to reach $1 million by the end of their careers. NEWS: Total Bankruptcy Filings Decline in July http://www.acainternational.org/news-total-bankruptcy-filings-decline-in-july-40307.aspx?rssfeed=1 http://www.acainternational.org/news-total-bankruptcy-filings-decline-in-july-40307.aspx Fri, 05 Aug 2016 10:47:00 GMT News Despite the overall decline, commercial filings continue to increase, according to the American Bankruptcy Institute. NEWS: Sun Charities 88 Announces BillingTree as Title Sponsor http://www.acainternational.org/news-sun-charities-88-announces-billingtree-as-title-sponsor-40306.aspx?rssfeed=1 http://www.acainternational.org/news-sun-charities-88-announces-billingtree-as-title-sponsor-40306.aspx Fri, 05 Aug 2016 10:09:00 GMT News The ACA affiliate member company will help support Sun Charities mission to help local children and families in Phoenix. CREDITORS: Credit Card Market Grows in First Quarter http://www.acainternational.org/creditors-credit-card-market-grows-in-first-quarter-40297.aspx?rssfeed=1 http://www.acainternational.org/creditors-credit-card-market-grows-in-first-quarter-40297.aspx Thu, 04 Aug 2016 10:55:00 GMT Creditors Credit card providers are focusing on expanding access to credit as the labor market and consumer spending improve. HEALTHCARE COLLECTIONS: ACA Hosts Teleseminar on Latest Updates on Medical Debt Reporting http://www.acainternational.org/healthcaremarket-aca-hosts-teleseminar-on-latest-updates-on-medical-debt-reporting-40288.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-aca-hosts-teleseminar-on-latest-updates-on-medical-debt-reporting-40288.aspx Thu, 04 Aug 2016 10:00:00 GMT Healthcare Collections Stay ahead of the competition in the ever-changing market that is healthcare collections. NEWS: ACA Member Obituary: James O. Seidel http://www.acainternational.org/news-aca-member-obituary-james-o-seidel-40296.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-obituary-james-o-seidel-40296.aspx Thu, 04 Aug 2016 09:06:00 GMT News James Seidel worked in the credit and collection industry for 35 years and was an active leader in the Wisconsin Collectors Association. NEWS: Northeast Debt Collection Conference Hotel Savings End Aug. 15 http://www.acainternational.org/news-northeast-debt-collection-conference-hotel-savings-end-aug-15-40295.aspx?rssfeed=1 http://www.acainternational.org/news-northeast-debt-collection-conference-hotel-savings-end-aug-15-40295.aspx Thu, 04 Aug 2016 08:00:00 GMT News The conference, for members in 11 states and Washington, D.C., will focus on compliance, legislative updates and more. CREDITORS: New York Region’s Consumer Distress Remains Below National Average http://www.acainternational.org/creditors-new-york-regions-consumer-distress-remains-below-national-average-40293.aspx?rssfeed=1 http://www.acainternational.org/creditors-new-york-regions-consumer-distress-remains-below-national-average-40293.aspx Wed, 03 Aug 2016 12:39:00 GMT Creditors The Federal Reserve Bank of New York’s latest regional household debt and credit snapshot shows student loan delinquency rates are now below the national average, compared to data from last year. CFPB: CFPB Wants to Add Consumer Survey to Complaint Closing Process http://www.acainternational.org/cfpbarticle-cfpb-wants-to-add-consumer-survey-to-complaint-closing-process-40292.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-wants-to-add-consumer-survey-to-complaint-closing-process-40292.aspx Wed, 03 Aug 2016 09:30:00 GMT CFPB The CFPB wants to replace the current consumer dispute function with a two-part process that will allow consumers to rate a company’s complaint handling and submit a supporting narrative description. CFPB: CFPB Ombudsman’s Office Releases Mid-year Update http://www.acainternational.org/cfpbarticle-cfpb-ombudsmans-office-releases-mid-year-update-40290.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-ombudsmans-office-releases-mid-year-update-40290.aspx Tue, 02 Aug 2016 13:46:00 GMT CFPB The report highlights some of the Ombudsman’s recommendations for the CFPB to improve the consumer complaint database and ex parte communications about proposed rules. CREDITORS: Consumer Spending Increases in June http://www.acainternational.org/creditors-consumer-spending-increases-in-june-40287.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-spending-increases-in-june-40287.aspx Tue, 02 Aug 2016 13:00:00 GMT Creditors The Bureau of Economic Analysis report shows the spending increase is at a similar amount to May and personal incomes are on the rise. NEWS: From Collector: Climbing the Mountain Together http://www.acainternational.org/news-from-collector-climbing-the-mountain-together-40285.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-climbing-the-mountain-together-40285.aspx Tue, 02 Aug 2016 09:44:00 GMT News Credit and collection industry leaders had the chance to learn best practices from each other, advance their business and chart the industry’s course for the unclear regulatory future ahead at ACA’s 2016 Convention & Expo. CREDITORS: Survey: Debt Exceeds Assets for Some Households in the U.S. http://www.acainternational.org/creditors-survey-debt-exceeds-assets-for-some-households-in-the-us-40284.aspx?rssfeed=1 http://www.acainternational.org/creditors-survey-debt-exceeds-assets-for-some-households-in-the-us-40284.aspx Tue, 02 Aug 2016 09:00:00 GMT Creditors The Federal Reserve Bank of New York finds consumers with student loan or credit card debt, for example, have “negative wealth” compared to their assets. NEWS: Strong Mergers and Acquisitions Activity Continues in Second Quarter http://www.acainternational.org/news-strong-mergers-and-acquisitions-activity-continues-in-second-quarter-40281.aspx?rssfeed=1 http://www.acainternational.org/news-strong-mergers-and-acquisitions-activity-continues-in-second-quarter-40281.aspx Mon, 01 Aug 2016 09:33:00 GMT News The growth includes activity in the accounts receivables management and healthcare revenue cycle management sectors. NEWS: United Recovery Systems’ Family of Companies Combine Under New Name http://www.acainternational.org/news-united-recovery-systems-family-of-companies-combine-under-new-name-40280.aspx?rssfeed=1 http://www.acainternational.org/news-united-recovery-systems-family-of-companies-combine-under-new-name-40280.aspx Mon, 01 Aug 2016 09:15:00 GMT News The companies continue to focus on helping consumers solve their financial challenges, using modern technology and industry compliance. NEWS: Debt Collection Complaints to the CFPB Drop Slightly in June http://www.acainternational.org/news-debt-collection-complaints-to-the-cfpb-drop-slightly-in-june-40277.aspx?rssfeed=1 http://www.acainternational.org/news-debt-collection-complaints-to-the-cfpb-drop-slightly-in-june-40277.aspx Fri, 29 Jul 2016 11:08:00 GMT News Year-to-date complaints declined while debt collection companies continue to handle a significant majority of complaints in a timely manner. GOVERNMENT COLLECTIONS: U.S. Department of Education Releases Guidance for Student Loan Servicing http://www.acainternational.org/governmentmarket-us-department-of-education-releases-guidance-for-student-loan-servicing-40276.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-us-department-of-education-releases-guidance-for-student-loan-servicing-40276.aspx Fri, 29 Jul 2016 10:45:00 GMT Government Collections The policy provides direction for the servicing of all federal student loans, including the enhancement of written and oral communications with borrowers. NEWS: Universal Fidelity LP Helps Organization Provide Meals to Local Children http://www.acainternational.org/news-universal-fidelity-lp-helps-organization-provide-meals-to-local-children-40275.aspx?rssfeed=1 http://www.acainternational.org/news-universal-fidelity-lp-helps-organization-provide-meals-to-local-children-40275.aspx Fri, 29 Jul 2016 10:33:00 GMT News The ACA member company’s staff and their families decorated lunch bags for Lunches of Love, an organization delivering meals during extended school breaks in the Houston community. REPORTERS: ACA International Statement on Outline of Proposed Debt Collection Rule Being Considered by the CFPB http://www.acainternational.org/reporters-aca-international-statement-on-outline-of-proposed-debt-collection-rule-being-considered-by-the-cfpb-40272.aspx?rssfeed=1 http://www.acainternational.org/reporters-aca-international-statement-on-outline-of-proposed-debt-collection-rule-being-considered-by-the-cfpb-40272.aspx Thu, 28 Jul 2016 17:30:00 GMT Reporters The CFPB’s outline of proposals for debt collection rules comes on the heels of a July 28 field hearing on debt collection in Sacramento, Calif., where ACA and industry participants made their voices heard. CFPB: Credit and Collection Industry Makes Voice Heard at CFPB Debt Collection Field Hearing http://www.acainternational.org/cfpbarticle-credit-and-collection-industry-makes-voice-heard-at-cfpb-debt-collection-field-hearing-40273.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-credit-and-collection-industry-makes-voice-heard-at-cfpb-debt-collection-field-hearing-40273.aspx Thu, 28 Jul 2016 17:00:00 GMT CFPB The CFPB held the field hearing in conjunction with the release of its outline of proposals for debt collection rulemaking. NEWS: Consumer Litigation Cases on the Rise in June http://www.acainternational.org/news-consumer-litigation-cases-on-the-rise-in-june-40269.aspx?rssfeed=1 http://www.acainternational.org/news-consumer-litigation-cases-on-the-rise-in-june-40269.aspx Thu, 28 Jul 2016 12:36:00 GMT News Year-to-date figures increased for the FCRA and TCPA, but declined for the FDCPA. NEWS: Tri-State Collections Convention Hotel Savings Deadline is Aug. 5 http://www.acainternational.org/news-tri-state-collections-convention-hotel-savings-deadline-is-aug-5-40262.aspx?rssfeed=1 http://www.acainternational.org/news-tri-state-collections-convention-hotel-savings-deadline-is-aug-5-40262.aspx Thu, 28 Jul 2016 11:00:00 GMT News Register now for the two-day convention which will feature the latest updates on ACA’s efforts, educational sessions on collection floor management, networking opportunities and more. NEWS: ACA Updates Several SearchPoint Documents http://www.acainternational.org/news-aca-updates-several-searchpoint-documents-40257.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-several-searchpoint-documents-40257.aspx Thu, 28 Jul 2016 10:00:00 GMT News The updates include changes to the Statute of Limitations and compliance information from the Consumer Financial Protection Bureau. NEWS: ACA Seminar Helps Collection Professionals Go Beyond the Essentials of the FDPCA http://www.acainternational.org/news-aca-seminar-helps-collection-professionals-go-beyond-the-essentials-of-the-fdpca-40256.aspx?rssfeed=1 http://www.acainternational.org/news-aca-seminar-helps-collection-professionals-go-beyond-the-essentials-of-the-fdpca-40256.aspx Thu, 28 Jul 2016 09:00:00 GMT News ACA International is hosting an online seminar on liability and advanced issues under the FDCPA. NEWS: ACA Member Selected for CFPB’s Debt Collection Field Hearing Panel http://www.acainternational.org/news-aca-member-selected-for-cfpbs-debt-collection-field-hearing-panel-40258.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-selected-for-cfpbs-debt-collection-field-hearing-panel-40258.aspx Thu, 28 Jul 2016 06:00:00 GMT News Linda Guinn, president of the California Association of Collectors, will provide industry perspective of the experiences of participants in the debt collection industry. CFPB: Breaking News: CFPB Releases Outline of Proposals for Debt Collection Rulemaking http://www.acainternational.org/cfpbarticle-breaking-news-cfpb-releases-outline-of-proposals-for-debt-collection-rulemaking-40263.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-breaking-news-cfpb-releases-outline-of-proposals-for-debt-collection-rulemaking-40263.aspx Thu, 28 Jul 2016 04:00:00 GMT CFPB The outline provides the first public glimpse of what the CFPB is thinking as it moves forward in the debt collection rulemaking process. CFPB: Three-Month Debt Collection Complaint Average Continues to Decline http://www.acainternational.org/cfpbarticle-three-month-debt-collection-complaint-average-continues-to-decline-40259.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-three-month-debt-collection-complaint-average-continues-to-decline-40259.aspx Wed, 27 Jul 2016 14:26:00 GMT CFPB The latest CFPB monthly complaint snapshot focused on credit card complaints, which increased from May to June 2016. NEWS: Equifax, Experian, TransUnion to Axe Some Debt Information from Consumer Credit Reports http://www.acainternational.org/news-equifax-experian-transunion-to-axe-some-debt-information-from-consumer-credit-reports-40255.aspx?rssfeed=1 http://www.acainternational.org/news-equifax-experian-transunion-to-axe-some-debt-information-from-consumer-credit-reports-40255.aspx Wed, 27 Jul 2016 08:40:00 GMT News The three major credit reporting agencies plan to include less data about tax liens and civil judgments in consumer reports. NEWS: ACA to Host Important Teleseminar on CFPB’s Debt Collection Outline of Proposals Under Consideration http://www.acainternational.org/news-aca-to-host-important-teleseminar-on-cfpbs-debt-collection-outline-of-proposals-under-consideration-40252.aspx?rssfeed=1 http://www.acainternational.org/news-aca-to-host-important-teleseminar-on-cfpbs-debt-collection-outline-of-proposals-under-consideration-40252.aspx Tue, 26 Jul 2016 13:34:00 GMT News ACA International will provide members with timely and comprehensive analysis of what the CFPB is considering for its closely-watched debt collections proposed rule. NEWS: ConServe Backs Unyts and Mental Health Associations through Jeans for Charity http://www.acainternational.org/news-conserve-backs-unyts-and-mental-health-associations-through-jeans-for-charity-40250.aspx?rssfeed=1 http://www.acainternational.org/news-conserve-backs-unyts-and-mental-health-associations-through-jeans-for-charity-40250.aspx Tue, 26 Jul 2016 10:48:00 GMT News The ACA member company’s fundraiser and matching gift program regularly supports local organizations. REPORTERS: Government Officials to Share Knowledge on Debt Collection Investigations at Seminar Co-Sponsored by ACA http://www.acainternational.org/reporters-government-officials-to-share-knowledge-on-debt-collection-investigations-at-seminar-co-sponsored-by-aca-40248.aspx?rssfeed=1 http://www.acainternational.org/reporters-government-officials-to-share-knowledge-on-debt-collection-investigations-at-seminar-co-sponsored-by-aca-40248.aspx Tue, 26 Jul 2016 10:00:00 GMT Reporters Officials from the CFPB and FTC will explain how investigations in the credit and collection industry are conducted, and what companies can do to prepare. NEWS: From Collector: Taking an Employee Under Your Wing http://www.acainternational.org/news-from-collector-taking-an-employee-under-your-wing-40246.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-taking-an-employee-under-your-wing-40246.aspx Tue, 26 Jul 2016 09:00:00 GMT News How to create a workplace mentor program. CFPB: CFPB Confirms Location of Debt Collection Field Hearing http://www.acainternational.org/cfpbarticle-cfpb-confirms-location-of-debt-collection-field-hearing-40243.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-confirms-location-of-debt-collection-field-hearing-40243.aspx Mon, 25 Jul 2016 15:00:00 GMT CFPB ACA International will attend the field hearing at the McClellan Conference Center in McClellan Park, Calif., where the CFPB will likely debut its outline of proposals under consideration for debt collection rulemaking. NEWS: ACA to Host Seminar on Successful Hiring Strategies http://www.acainternational.org/news-aca-to-host-seminar-on-successful-hiring-strategies-40242.aspx?rssfeed=1 http://www.acainternational.org/news-aca-to-host-seminar-on-successful-hiring-strategies-40242.aspx Mon, 25 Jul 2016 14:00:00 GMT News Learn the latest approach to identifying the right talent to fill your next job opening. NEWS: Kinum, Inc. Team Rides to Support Multiple Sclerosis Research http://www.acainternational.org/news-kinum-inc-team-rides-to-support-multiple-sclerosis-research-40241.aspx?rssfeed=1 http://www.acainternational.org/news-kinum-inc-team-rides-to-support-multiple-sclerosis-research-40241.aspx Mon, 25 Jul 2016 13:09:00 GMT News The ACA member company is sponsoring its team during the event this year to help raise awareness about the challenges of Multiple Sclerosis and help its staff impacted by the disease. CFPB: ACA Leadership to Attend CFPB Debt Collection Field Hearing http://www.acainternational.org/cfpbarticle-aca-leadership-to-attend-cfpb-debt-collection-field-hearing-40238.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-aca-leadership-to-attend-cfpb-debt-collection-field-hearing-40238.aspx Fri, 22 Jul 2016 12:45:00 GMT CFPB ACA expects the CFPB to release its proposals under consideration for debt collection rulemaking in conjunction with the hearing. CFPB: CFPB Announces Changes to Senior Leadership http://www.acainternational.org/cfpbarticle-cfpb-announces-changes-to-senior-leadership-40239.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-announces-changes-to-senior-leadership-40239.aspx Fri, 22 Jul 2016 10:00:00 GMT CFPB The employees are serving in new roles after working at the bureau for several years. NEWS: Consumer Credit Default Rates Steady in June http://www.acainternational.org/news-consumer-credit-default-rates-steady-in-june-40223.aspx?rssfeed=1 http://www.acainternational.org/news-consumer-credit-default-rates-steady-in-june-40223.aspx Fri, 22 Jul 2016 09:00:00 GMT News The rates could increase in the future based on past figures in the S&P/Experian Consumer Credit Default Indices and weak income growth. NEWS: Connecticut Department of Banking Takes “No Action” Position on Student Loan Servicer Requirement for Licensed Consumer Collection Agencies http://www.acainternational.org/news-connecticut-department-of-banking-takes-no-action-position-on-student-loan-servicer-requirement-for-licensed-consumer-collection-agencies-40221.aspx?rssfeed=1 http://www.acainternational.org/news-connecticut-department-of-banking-takes-no-action-position-on-student-loan-servicer-requirement-for-licensed-consumer-collection-agencies-40221.aspx Thu, 21 Jul 2016 14:28:00 GMT News The Department states that requiring a licensed consumer collection agency that receives payments on student loans to also obtain a separate license as a student loan servicer would be redundant and overly burdensome. HEALTHCARE COLLECTIONS: Healthcare Spending Expected to Increase as Share of Economy http://www.acainternational.org/healthcaremarket-healthcare-spending-expected-to-increase-as-share-of-economy-40215.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-healthcare-spending-expected-to-increase-as-share-of-economy-40215.aspx Thu, 21 Jul 2016 12:19:00 GMT Healthcare Collections The Affordable Care Act continues to influence health spending growth and consumers’ out-of-pocket medical costs are also increasing. NEWS: ACA Updates SearchPoint Documents on UDAAP and Statute of Limitations http://www.acainternational.org/news-aca-updates-searchpoint-documents-on-udaap-and-statute-of-limitations-40212.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-on-udaap-and-statute-of-limitations-40212.aspx Thu, 21 Jul 2016 09:55:00 GMT News The updates include analysis of Consumer Financial Protection Bureau actions and for the state of Missouri. NEWS: Government Officials to Share Knowledge on Debt Collection Investigations at Seminar Co-Sponsored by ACA http://www.acainternational.org/news-government-officials-to-share-knowledge-on-debt-collection-investigations-at-seminar-co-sponsored-by-aca-40210.aspx?rssfeed=1 http://www.acainternational.org/news-government-officials-to-share-knowledge-on-debt-collection-investigations-at-seminar-co-sponsored-by-aca-40210.aspx Thu, 21 Jul 2016 06:00:00 GMT News Officials from the CFPB and FTC will explain how investigations in the credit and collection industry are conducted, and what companies can do to prepare. NEWS: SIMM Associates Inc. Celebrates 25 Years http://www.acainternational.org/news-simm-associates-inc-celebrates-25-years-40209.aspx?rssfeed=1 http://www.acainternational.org/news-simm-associates-inc-celebrates-25-years-40209.aspx Wed, 20 Jul 2016 11:00:00 GMT News The Delaware-based ACA member company has transformed into a nationally recognized customer care call center since it opened in 1991. CREDITORS: Consumer Spending Returns to Steady Pace in May http://www.acainternational.org/creditors-consumer-spending-returns-to-steady-pace-in-may-40208.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-spending-returns-to-steady-pace-in-may-40208.aspx Wed, 20 Jul 2016 09:00:00 GMT Creditors The Federal Reserve Bank of New York’s latest economic snapshot report shows consumers increased personal spending expenditures and their savings rate declined. NEWS: From Collector: Call Me Maybe? http://www.acainternational.org/news-from-collector-call-me-maybe-40205.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-call-me-maybe-40205.aspx Tue, 19 Jul 2016 12:22:00 GMT News Understanding prior express consent and its revocation under the TCPA. CREDITORS: Consumers Overall Credit Access Improves, but Perception of Credit Access Falters http://www.acainternational.org/creditors-consumers-overall-credit-access-improves-but-perception-of-credit-access-falters-40204.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumers-overall-credit-access-improves-but-perception-of-credit-access-falters-40204.aspx Tue, 19 Jul 2016 12:03:00 GMT Creditors The Federal Reserve Bank of New York’s latest survey on credit access shows credit card application rates increased over the last several months while rejection rates declined. NEWS: ACA Offers Teleseminar on Complaint Management http://www.acainternational.org/news-aca-offers-teleseminar-on-complaint-management-40197.aspx?rssfeed=1 http://www.acainternational.org/news-aca-offers-teleseminar-on-complaint-management-40197.aspx Tue, 19 Jul 2016 11:00:00 GMT News Speakers will discuss how agencies can organize and respond to complaints to satisfy clients and regulators. NEWS: ACA Board of Directors Approves Consolidated Great Lakes Unit for Illinois, Minnesota, Wisconsin http://www.acainternational.org/news-aca-board-of-directors-approves-consolidated-great-lakes-unit-for-illinois-minnesota-wisconsin-40192.aspx?rssfeed=1 http://www.acainternational.org/news-aca-board-of-directors-approves-consolidated-great-lakes-unit-for-illinois-minnesota-wisconsin-40192.aspx Mon, 18 Jul 2016 00:01:00 GMT News The Great Lakes Credit and Collection Association will bring more than 300 members together to maximize resources and amplify the group’s state and local advocacy efforts. CFPB: CFPB Announces Field Hearing on Debt Collection http://www.acainternational.org/cfpbarticle-cfpb-announces-field-hearing-on-debt-collection-40181.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-announces-field-hearing-on-debt-collection-40181.aspx Sun, 17 Jul 2016 00:01:00 GMT CFPB The CFPB is expected to release its long-awaited outline of proposals for debt collection rulemaking. GOVERNMENT COLLECTIONS: Court Gives Federal Student Loan Debt Collection Contractors Green Light to Go Forward with Government Contract Bid Protest http://www.acainternational.org/governmentmarket-court-gives-federal-student-loan-debt-collection-contractors-green-light-to-go-forward-with-government-contract-bid-protest-40170.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-court-gives-federal-student-loan-debt-collection-contractors-green-light-to-go-forward-with-government-contract-bid-protest-40170.aspx Fri, 15 Jul 2016 12:23:00 GMT Government Collections The Federal Circuit Court of Appeals ruled that the Court of Federal Claims has jurisdiction to hear two agencies’ bid protests over additional debt collection business the Department of Education gave to its competitors because award-term extension task orders are considered new contracts. NEWS: OMB Approves Information Collection Request for the Final Joint Diversity Standards http://www.acainternational.org/news-omb-approves-information-collection-request-for-the-final-joint-diversity-standards-40169.aspx?rssfeed=1 http://www.acainternational.org/news-omb-approves-information-collection-request-for-the-final-joint-diversity-standards-40169.aspx Fri, 15 Jul 2016 11:02:00 GMT News Regulated entities may now begin to submit self-assessments of their diversity policies and practices to the Director of the Office of Minority and Women Inclusion of their primary federal financial regulator. NEWS: How to Incorporate Ethics Policies into Your Daily Operations http://www.acainternational.org/news-how-to-incorporate-ethics-policies-into-your-daily-operations-40158.aspx?rssfeed=1 http://www.acainternational.org/news-how-to-incorporate-ethics-policies-into-your-daily-operations-40158.aspx Fri, 15 Jul 2016 10:36:00 GMT News ACA International is hosting an online training on Ethical and Professional Collections July 21, including details on compliance procedures and keeping staff behavior in line with company values. NEWS: District Court Judge Delays Decision in State National Bank’s Case Against CFPB http://www.acainternational.org/news-district-court-judge-delays-decision-in-state-national-banks-case-against-cfpb-40155.aspx?rssfeed=1 http://www.acainternational.org/news-district-court-judge-delays-decision-in-state-national-banks-case-against-cfpb-40155.aspx Fri, 15 Jul 2016 08:00:00 GMT News The decision is pending until a similar case from PHH Corp. challenging the constitutionality of the CFPB’s leadership structure and authority is resolved. NEWS: ACA President Keith Kettelkamp to Present at Tri-State Collections Convention http://www.acainternational.org/news-aca-president-keith-kettelkamp-to-present-at-tri-state-collections-convention-40156.aspx?rssfeed=1 http://www.acainternational.org/news-aca-president-keith-kettelkamp-to-present-at-tri-state-collections-convention-40156.aspx Wed, 13 Jul 2016 15:03:00 GMT News Attendees will hear the latest updates on ACA’s efforts, have the opportunity to attend educational sessions on collection floor management, network with colleagues and more. NEWS: Survey: Refinancing Rates are Low Among Student Loan Borrowers http://www.acainternational.org/news-survey-refinancing-rates-are-low-among-student-loan-borrowers-40154.aspx?rssfeed=1 http://www.acainternational.org/news-survey-refinancing-rates-are-low-among-student-loan-borrowers-40154.aspx Wed, 13 Jul 2016 13:00:00 GMT News Student Loan Hero finds a majority of consumers surveyed are not refinancing their loans and some don’t want to risk enrollment in income-driven repayment plans. GOVERNMENT AFFAIRS: Massachusetts Court Finds Unanswered Telephone Calls Are Communications http://www.acainternational.org/governmentaffairs-massachusetts-court-finds-unanswered-telephone-calls-are-communications-40153.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-massachusetts-court-finds-unanswered-telephone-calls-are-communications-40153.aspx Wed, 13 Jul 2016 10:52:00 GMT Government Affairs According to the ruling, calling a consumer’s cell phone from a number identified as belonging to a creditor indirectly conveys information. GOVERNMENT AFFAIRS: House Financial Services Committee Holds Hearing on Financial CHOICE Act http://www.acainternational.org/governmentaffairs-house-financial-services-committee-holds-hearing-on-financial-choice-act-40149.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-financial-services-committee-holds-hearing-on-financial-choice-act-40149.aspx Wed, 13 Jul 2016 06:00:00 GMT Government Affairs The committee and panelists primarily discussed capital requirements for banks included in the act as well as some of the provisions that would impact the funding and structure of the CFPB. NEWS: ACA Hosts Series of Seminars on Data Security and Privacy http://www.acainternational.org/news-aca-hosts-series-of-seminars-on-data-security-and-privacy-40151.aspx?rssfeed=1 http://www.acainternational.org/news-aca-hosts-series-of-seminars-on-data-security-and-privacy-40151.aspx Tue, 12 Jul 2016 15:33:00 GMT News The seminars include details on policies and procedures for data security, tools to develop a Data Security Compliance Program and more. NEWS: MRS BPO, LLC Celebrates 25th Anniversary http://www.acainternational.org/news-mrs-bpo-llc-celebrates-25th-anniversary-40148.aspx?rssfeed=1 http://www.acainternational.org/news-mrs-bpo-llc-celebrates-25th-anniversary-40148.aspx Tue, 12 Jul 2016 12:23:00 GMT News The ACA member company founded in 1991 continues to focus on compliance processes and working with clients and consumers. NEWS: From Collector: Identifiable Elements http://www.acainternational.org/news-from-collector-identifiable-elements-40147.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-identifiable-elements-40147.aspx Tue, 12 Jul 2016 10:50:00 GMT News The CFPB’s impending rules for the debt collection industry are still a mystery, but we do have some clues about what we can expect—and where you should be focusing your compliance resources right now. CREDITORS: Consumers’ Income Growth Expectations Improve from May http://www.acainternational.org/creditors-consumers-income-growth-expectations-improve-from-may-40143.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumers-income-growth-expectations-improve-from-may-40143.aspx Mon, 11 Jul 2016 14:59:00 GMT Creditors The Federal Reserve Bank of New York’s latest Survey of Consumer Expectations also shows varied perceptions about access to credit in the past year and looking ahead to a year from now. NEWS: Private Student Loan Management Improves http://www.acainternational.org/news-private-student-loan-management-improves-40142.aspx?rssfeed=1 http://www.acainternational.org/news-private-student-loan-management-improves-40142.aspx Mon, 11 Jul 2016 13:27:00 GMT News Research shows private student loan borrowers, including many with cosigners, have declining delinquency and charge-off rates in first quarter 2016. CREDITORS: Consumer Borrowing Picks Up in May http://www.acainternational.org/creditors-consumer-borrowing-picks-up-in-may-40141.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-borrowing-picks-up-in-may-40141.aspx Mon, 11 Jul 2016 10:45:00 GMT Creditors Borrowing for student loans, auto loans and credit cards increased across the board in May compared to April figures tracked by the Federal Reserve. NEWS: Collector Magazine Wins 2016 Azbee Award http://www.acainternational.org/news-collector-magazine-wins-2016-azbee-award-40139.aspx?rssfeed=1 http://www.acainternational.org/news-collector-magazine-wins-2016-azbee-award-40139.aspx Fri, 08 Jul 2016 14:24:00 GMT News The American Society of Business Publication Editors awards honor excellence in the business trade press. GOVERNMENT AFFAIRS: U.S. House of Representatives Passes Appropriations Bill with CFPB Reforms http://www.acainternational.org/governmentaffairs-us-house-of-representatives-passes-appropriations-bill-with-cfpb-reforms-40138.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-us-house-of-representatives-passes-appropriations-bill-with-cfpb-reforms-40138.aspx Fri, 08 Jul 2016 11:40:00 GMT Government Affairs The bill includes provisions to change the funding and leadership structure of the CFPB. CFPB: CFPB’s Ninth Semi-Annual Report Includes Debt Collection Complaints; Enforcement Update http://www.acainternational.org/cfpbarticle-cfpbs-ninth-semi-annual-report-includes-debt-collection-complaints-enforcement-update-40137.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpbs-ninth-semi-annual-report-includes-debt-collection-complaints-enforcement-update-40137.aspx Fri, 08 Jul 2016 10:21:00 GMT CFPB The CFPB’s report tracks the number of debt collection complaints the bureau has received since adding debt collection to its consumer complaint database in 2013. CREDITORS: Consumer Loan Delinquencies Continue to Decline http://www.acainternational.org/creditors-consumer-loan-delinquencies-continue-to-decline-40130.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-loan-delinquencies-continue-to-decline-40130.aspx Thu, 07 Jul 2016 12:37:00 GMT Creditors The American Banker’s Association latest quarterly report shows bank card delinquencies remain well-below their 15-year average as consumers improve their debt and financial management. NEWS: Study: ‘The Real Cost of Student Loans’ http://www.acainternational.org/news-study-the-real-cost-of-student-loans-40129.aspx?rssfeed=1 http://www.acainternational.org/news-study-the-real-cost-of-student-loans-40129.aspx Thu, 07 Jul 2016 11:40:00 GMT News Research by GoodCall finds college graduates with varied levels of student loans face delays in homeownership and declines in retirement savings compared to those without debt to pay. NEWS: ACA International Updates SearchPoint Documents with Connecticut Requirements http://www.acainternational.org/news-aca-international-updates-searchpoint-documents-with-connecticut-requirements-40128.aspx?rssfeed=1 http://www.acainternational.org/news-aca-international-updates-searchpoint-documents-with-connecticut-requirements-40128.aspx Thu, 07 Jul 2016 11:20:00 GMT News The updated documents include Statute of Limitations, Licensing and Collection Laws for Commercial Debt Collectors and more. NEWS: ACA Member Meets with U.S. Rep. David McKinley http://www.acainternational.org/news-aca-member-meets-with-us-rep-david-mckinley-40124.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-meets-with-us-rep-david-mckinley-40124.aspx Wed, 06 Jul 2016 14:32:00 GMT News Phil Rosenthal met with the West Virginia congressman, who supports modernization of the TCPA, in June. NEWS: First Quarter Credit Card Debt Accumulation Declines http://www.acainternational.org/news-first-quarter-credit-card-debt-accumulation-declines-40123.aspx?rssfeed=1 http://www.acainternational.org/news-first-quarter-credit-card-debt-accumulation-declines-40123.aspx Wed, 06 Jul 2016 13:48:00 GMT News CardHub’s latest Credit Card Landscape Report shows a decline in recent credit card debt accumulation and changing delinquency and charge-off rates. NEWS: Total Bankruptcy Filings Decline in First Half of 2016 http://www.acainternational.org/news-total-bankruptcy-filings-decline-in-first-half-of-2016-40122.aspx?rssfeed=1 http://www.acainternational.org/news-total-bankruptcy-filings-decline-in-first-half-of-2016-40122.aspx Wed, 06 Jul 2016 10:48:00 GMT News Despite the overall decline, commercial filings increased as companies seek a “financial fresh start,” according to the American Bankruptcy Institute. CFPB: CFPB Proposes Gramm-Leach-Bliley Act Amendment to Reflect Recent Legislation http://www.acainternational.org/cfpbarticle-cfpb-proposes-gramm-leach-bliley-act-amendment-to-reflect-recent-legislation-40106.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-proposes-gramm-leach-bliley-act-amendment-to-reflect-recent-legislation-40106.aspx Wed, 06 Jul 2016 00:01:00 GMT CFPB The proposal would implement legislation that exempts certain financial institutions from sending annual privacy notices to consumers. NEWS: From Collector: Pitch Perfect http://www.acainternational.org/news-from-collector-pitch-perfect-40097.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-pitch-perfect-40097.aspx Tue, 05 Jul 2016 10:00:00 GMT News How new ACA President Keith Kettelkamp went from the concert hall to the collection floor, and built a successful business along the way. GOVERNMENT AFFAIRS: Missouri Attorney General’s Debt Collection Regulations Take Effect http://www.acainternational.org/governmentaffairs-missouri-attorney-generals-debt-collection-regulations-take-effect-40104.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-missouri-attorney-generals-debt-collection-regulations-take-effect-40104.aspx Fri, 01 Jul 2016 13:00:00 GMT Government Affairs The regulations relate to debt collection lawsuits and the Missouri Collectors Association announced its support for reforms that would eliminate bad actors from the credit and collection industry when they were proposed last year. CFPB: CFPB Releases Summer 2016 Supervisory Highlights Report http://www.acainternational.org/cfpbarticle-cfpb-releases-summer-2016-supervisory-highlights-report-40103.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-releases-summer-2016-supervisory-highlights-report-40103.aspx Fri, 01 Jul 2016 12:18:00 GMT CFPB The report includes important FDCPA compliance information for the debt collection industry as well as on small-dollar lending, mortgages and auto loans. NEWS: NACS Owner and Cancer Survivor Dallas S. Bunton, Sr. Joins Relay For Life http://www.acainternational.org/news-nacs-owner-and-cancer-survivor-dallas-s-bunton-sr-joins-relay-for-life-40081.aspx?rssfeed=1 http://www.acainternational.org/news-nacs-owner-and-cancer-survivor-dallas-s-bunton-sr-joins-relay-for-life-40081.aspx Fri, 01 Jul 2016 11:00:00 GMT News NACS recently participated in and served as a sponsor for the American Cancer Society event in Chattanooga, Tenn. NEWS: Financial Credit Network, Inc. and AR Group Join Forces http://www.acainternational.org/news-financial-credit-network-inc-and-ar-group-join-forces-40102.aspx?rssfeed=1 http://www.acainternational.org/news-financial-credit-network-inc-and-ar-group-join-forces-40102.aspx Fri, 01 Jul 2016 09:25:00 GMT News All employees of AR Group made the move to Financial Credit Network as part of the ACA member companies’ merger. GOVERNMENT COLLECTIONS: U.S. Department of Education Releases Borrower Defense Report Update http://www.acainternational.org/governmentmarket-us-department-of-education-releases-borrower-defense-report-update-40098.aspx?rssfeed=1 http://www.acainternational.org/governmentmarket-us-department-of-education-releases-borrower-defense-report-update-40098.aspx Thu, 30 Jun 2016 13:52:00 GMT Government Collections The report, the fourth in the past year, outlines claims for relief and plans for future borrower defense processes under the Department of Education’s Student Aid Enforcement Unit. HEALTHCARE COLLECTIONS: Study: Consumers’ Healthcare Financial Burden is Growing http://www.acainternational.org/healthcaremarket-study-consumers-healthcare-financial-burden-is-growing-40091.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-study-consumers-healthcare-financial-burden-is-growing-40091.aspx Thu, 30 Jun 2016 09:30:00 GMT Healthcare Collections As out-of-pocket costs increase and consumers’ budgets decrease, some healthcare providers are offering financing plans and assistance determining their ability to pay. NEWS: PRA Group Names Pete Graham as Chief Financial Officer http://www.acainternational.org/news-pra-group-names-pete-graham-as-chief-financial-officer-40070.aspx?rssfeed=1 http://www.acainternational.org/news-pra-group-names-pete-graham-as-chief-financial-officer-40070.aspx Thu, 30 Jun 2016 09:00:00 GMT News Graham has focused on the financial services industry for more than 20 years of his career and will join PRA Group effective Aug. 10. CFPB: House Committee Requests Details on CFPB Advertising Spending http://www.acainternational.org/cfpbarticle-house-committee-requests-details-on-cfpb-advertising-spending-40088.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-house-committee-requests-details-on-cfpb-advertising-spending-40088.aspx Wed, 29 Jun 2016 12:36:00 GMT CFPB The request includes documentation of expenses for promoting proposed and finalized rules from the CFPB in fiscal years 2014, 2015 and thus far in 2016. CFPB: Debt Collection Complaints Decline in CFPB’s Monthly Snapshot http://www.acainternational.org/cfpbarticle-debt-collection-complaints-decline-in-cfpbs-monthly-snapshot-40087.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-debt-collection-complaints-decline-in-cfpbs-monthly-snapshot-40087.aspx Wed, 29 Jun 2016 11:30:00 GMT CFPB The CFPB focused on consumer loan complaints in the report, which increased at the second-highest rate, after student loan complaints, from March to May 2016. NEWS: KCI Employees Contribute to Harvesters Community Food Network http://www.acainternational.org/news-kci-employees-contribute-to-harvesters-community-food-network-40069.aspx?rssfeed=1 http://www.acainternational.org/news-kci-employees-contribute-to-harvesters-community-food-network-40069.aspx Wed, 29 Jun 2016 09:00:00 GMT News The ACA member company donated items collected over 60 days to help people in need in northeastern Kansas. NEWS: JPMorgan Chase Reaches Settlement on Proposed TCPA Class Action Suit http://www.acainternational.org/news-jpmorgan-chase-reaches-settlement-on-proposed-tcpa-class-action-suit-40083.aspx?rssfeed=1 http://www.acainternational.org/news-jpmorgan-chase-reaches-settlement-on-proposed-tcpa-class-action-suit-40083.aspx Tue, 28 Jun 2016 15:45:00 GMT News The lawsuit alleged that Chase used an automatic telephone dialing system to call reassigned cell phone numbers without the prior express consent of those consumers. NEWS: Student Loan Debt Has Ripple Effect for Borrowers Across Income Levels http://www.acainternational.org/news-student-loan-debt-has-ripple-effect-for-borrowers-across-income-levels-40082.aspx?rssfeed=1 http://www.acainternational.org/news-student-loan-debt-has-ripple-effect-for-borrowers-across-income-levels-40082.aspx Tue, 28 Jun 2016 14:43:00 GMT News Recent surveys show the impact of student loan debt on consumers after college and their outlook on borrowing money for education. HEALTHCARE COLLECTIONS: Professional Recovery Consultants Announces Launch of Healthcare Financing Solution http://www.acainternational.org/healthcaremarket-professional-recovery-consultants-announces-launch-of-healthcare-financing-solution-40080.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-professional-recovery-consultants-announces-launch-of-healthcare-financing-solution-40080.aspx Tue, 28 Jun 2016 14:00:00 GMT Healthcare Collections The plan with Horizon Health Fund is to offer consumers multiple long-term options to pay medical balances. NEWS: From Collector: Hold the Phone http://www.acainternational.org/news-from-collector-hold-the-phone-40079.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-hold-the-phone-40079.aspx Tue, 28 Jun 2016 11:00:00 GMT News How a BYOD policy can help protect your data. NEWS: Share Your Expertise at ACA International’s 2016 Fall Forum & Expo http://www.acainternational.org/news-share-your-expertise-at-aca-internationals-2016-fall-forum-expo-40078.aspx?rssfeed=1 http://www.acainternational.org/news-share-your-expertise-at-aca-internationals-2016-fall-forum-expo-40078.aspx Tue, 28 Jun 2016 09:13:00 GMT News Speakers at the Chicago event will have the opportunity to present their industry experiences and advance their careers. NEWS: Account Control Technology Foundation Announces Winners of College Scholarships http://www.acainternational.org/news-account-control-technology-foundation-announces-winners-of-college-scholarships-40068.aspx?rssfeed=1 http://www.acainternational.org/news-account-control-technology-foundation-announces-winners-of-college-scholarships-40068.aspx Tue, 28 Jun 2016 09:00:00 GMT News The foundation, created by the founders of ACA member company Account Control Technology, Inc., issued $50,000 in scholarships this year. NEWS: Sunrise Credit Services, Inc., Donates to Ronald McDonald House http://www.acainternational.org/news-sunrise-credit-services-inc-donates-to-ronald-mcdonald-house-40071.aspx?rssfeed=1 http://www.acainternational.org/news-sunrise-credit-services-inc-donates-to-ronald-mcdonald-house-40071.aspx Mon, 27 Jun 2016 12:37:00 GMT News Supplies and a financial donation to the organization in Long Island, N.Y., will support families and children in need. GOVERNMENT AFFAIRS: House Subcommittee Chairman Greg Walden Announces FCC Oversight Hearing http://www.acainternational.org/governmentaffairs-house-subcommittee-chairman-greg-walden-announces-fcc-oversight-hearing-40076.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-subcommittee-chairman-greg-walden-announces-fcc-oversight-hearing-40076.aspx Mon, 27 Jun 2016 11:22:00 GMT Government Affairs FCC commissioners will testify during the July 12 hearing, which will include a discussion of transparency at the commission. GOVERNMENT AFFAIRS: U.S. Rep. Jeb Hensarling Releases Draft of GOP Financial CHOICE Act http://www.acainternational.org/governmentaffairs-us-rep-jeb-hensarling-releases-draft-of-gop-financial-choice-act-40073.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-us-rep-jeb-hensarling-releases-draft-of-gop-financial-choice-act-40073.aspx Fri, 24 Jun 2016 11:33:00 GMT Government Affairs The proposal, which reforms the CFPB leadership structure, would also end Operation Choke Point. NEWS: Lien Enforcement Taps Penn Credit for Capital, Infrastructure Support http://www.acainternational.org/news-lien-enforcement-taps-penn-credit-for-capital-infrastructure-support-40072.aspx?rssfeed=1 http://www.acainternational.org/news-lien-enforcement-taps-penn-credit-for-capital-infrastructure-support-40072.aspx Fri, 24 Jun 2016 10:38:00 GMT News Penn Credit will act as a mentor to LEI and the two ACA member companies will cooperate with one another on subcontracting opportunities with Federal Private Collection Agencies. CREDITORS: Survey: Credit Card Use Strong Among Millennials http://www.acainternational.org/creditors-survey-credit-card-use-strong-among-millennials-40066.aspx?rssfeed=1 http://www.acainternational.org/creditors-survey-credit-card-use-strong-among-millennials-40066.aspx Thu, 23 Jun 2016 12:46:00 GMT Creditors Most Millennials ages 18-34 carry a balance from month to month and those from 25-34 place priority on opening credit cards over checking and savings account for the next year. NEWS: ACA Member Obituary: Jay B. Harris http://www.acainternational.org/news-aca-member-obituary-jay-b-harris-40065.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-obituary-jay-b-harris-40065.aspx Thu, 23 Jun 2016 12:40:00 GMT News Jay B. Harris was named as partner at ACA member company Fineman Krekstein & Harris P.C., in 1988. NEWS: American Collectors Association of Texas Announces Scholarship Winners http://www.acainternational.org/news-american-collectors-association-of-texas-announces-scholarship-winners-40060.aspx?rssfeed=1 http://www.acainternational.org/news-american-collectors-association-of-texas-announces-scholarship-winners-40060.aspx Thu, 23 Jun 2016 11:00:00 GMT News The high school students received scholarships based on their essay submissions about financial independence and academic requirements. GOVERNMENT AFFAIRS: ACA Members Continue Talks on CFPB, TCPA with U.S. Rep. Scott Garrett http://www.acainternational.org/governmentaffairs-aca-members-continue-talks-on-cfpb-tcpa-with-us-rep-scott-garrett-40061.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-aca-members-continue-talks-on-cfpb-tcpa-with-us-rep-scott-garrett-40061.aspx Thu, 23 Jun 2016 09:56:00 GMT Government Affairs Heritage Financial Recovery Services has also hosted an agency tour for Garrett and discussed the budget bill signed by President Barack Obama. NEWS: ACA Updates SearchPoint Documents http://www.acainternational.org/news-aca-updates-searchpoint-documents-40059.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-40059.aspx Thu, 23 Jun 2016 09:34:00 GMT News The updates include case law on identifying the creditor in validation notices and payment transaction fees. GOVERNMENT AFFAIRS: U.S. House Delays Consideration of Appropriations Bill with Three Major CFPB Reforms Attached http://www.acainternational.org/governmentaffairs-us-house-delays-consideration-of-appropriations-bill-with-three-major-cfpb-reforms-attached-40055.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-us-house-delays-consideration-of-appropriations-bill-with-three-major-cfpb-reforms-attached-40055.aspx Thu, 23 Jun 2016 06:00:00 GMT Government Affairs Update: Consideration of the Financial Services and General Government Appropriations Act is delayed due to a break by the U.S. House of Representatives through July 4. NEWS: Keith Kettelkamp Becomes New ACA President http://www.acainternational.org/news-keith-kettelkamp-becomes-new-aca-president-40057.aspx?rssfeed=1 http://www.acainternational.org/news-keith-kettelkamp-becomes-new-aca-president-40057.aspx Wed, 22 Jun 2016 13:49:00 GMT News One of Kettelkamp’s major platforms as ACA President will be to get members more politically involved. NEWS: TEC Services Group Inc. Announces 2016 Scholarship Award Program http://www.acainternational.org/news-tec-services-group-inc-announces-2016-scholarship-award-program-40056.aspx?rssfeed=1 http://www.acainternational.org/news-tec-services-group-inc-announces-2016-scholarship-award-program-40056.aspx Wed, 22 Jun 2016 12:52:00 GMT News The ACA International affiliate member company is accepting applications for the program helping ARM industry employees and their dependents through July 18. CREDITORS: Consumer Spending On the Rise in April http://www.acainternational.org/creditors-consumer-spending-on-the-rise-in-april-40054.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumer-spending-on-the-rise-in-april-40054.aspx Wed, 22 Jun 2016 11:34:00 GMT Creditors The Federal Reserve Bank of New York’s latest economic snapshot report shows an uptick in consumer spending after little change earlier in the year. NEWS: ACA Vice President and General Counsel to Discuss Compliance at Tri-State Collections Convention http://www.acainternational.org/news-aca-vice-president-and-general-counsel-to-discuss-compliance-at-tri-state-collections-convention-40044.aspx?rssfeed=1 http://www.acainternational.org/news-aca-vice-president-and-general-counsel-to-discuss-compliance-at-tri-state-collections-convention-40044.aspx Tue, 21 Jun 2016 00:01:00 GMT News Registration for the two-day event, also featuring sessions on collection floor management and updates from ACA’s new President Keith Kettelkamp, is now open. NEWS: CFPB Official Shares Insight on Regulatory Future at ACA Convention http://www.acainternational.org/news-cfpb-official-shares-insight-on-regulatory-future-at-aca-convention-40046.aspx?rssfeed=1 http://www.acainternational.org/news-cfpb-official-shares-insight-on-regulatory-future-at-aca-convention-40046.aspx Tue, 21 Jun 2016 00:01:00 GMT News The CFPB has yet to put out a Notice of Proposed Rulemaking regulating the credit and collection industry, but it continues to oversee the industry through enforcement actions, supervision, and examination. NEWS: From Collector: The Top 10 Traits of Great Salespeople http://www.acainternational.org/news-from-collector-the-top-10-traits-of-great-salespeople-40045.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-the-top-10-traits-of-great-salespeople-40045.aspx Tue, 21 Jun 2016 00:01:00 GMT News How many can you spot in your sales team? CFPB: GAO Releases Report on CFPB Personnel Management and Organizational Culture Issues http://www.acainternational.org/cfpbarticle-gao-releases-report-on-cfpb-personnel-management-and-organizational-culture-issues-40048.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-gao-releases-report-on-cfpb-personnel-management-and-organizational-culture-issues-40048.aspx Tue, 21 Jun 2016 00:01:00 GMT CFPB The GAO recommends that the CFPB take additional steps to help ensure sustained commitment and accountability for its growing diversity initiatives and employee grievance process. NEWS: Collection Bureau Services Inc. Honored in Business Community http://www.acainternational.org/news-collection-bureau-services-inc-honored-in-business-community-40036.aspx?rssfeed=1 http://www.acainternational.org/news-collection-bureau-services-inc-honored-in-business-community-40036.aspx Mon, 20 Jun 2016 13:00:00 GMT News The vice president of the ACA member company in Montana was recognized as a local “20 under 40” professional; the company also received an Employer of Choice Award earlier this year. REPORTERS: ACA International Announces Loomer-Mortenson Scholarship Winners http://www.acainternational.org/reporters-aca-international-announces-loomer-mortenson-scholarship-winners-40249.aspx?rssfeed=1 http://www.acainternational.org/reporters-aca-international-announces-loomer-mortenson-scholarship-winners-40249.aspx Mon, 20 Jun 2016 00:01:00 GMT Reporters The ACA International Education Foundation awarded a record 21 scholarships this year based on the success of Collectors Challenge Month goal to help families pay for higher education. NEWS: ACA Applauds Industry Leaders in Advocacy and Education at Convention Awards Ceremony http://www.acainternational.org/news-aca-applauds-industry-leaders-in-advocacy-and-education-at-convention-awards-ceremony-40041.aspx?rssfeed=1 http://www.acainternational.org/news-aca-applauds-industry-leaders-in-advocacy-and-education-at-convention-awards-ceremony-40041.aspx Mon, 20 Jun 2016 00:01:00 GMT News ACA awards signify excellence and the continuing pursuit of quality and professionalism in the credit and collection industry. NEWS: ACA International Announces Loomer-Mortenson Scholarship Winners http://www.acainternational.org/news-aca-international-announces-loomer-mortenson-scholarship-winners-40042.aspx?rssfeed=1 http://www.acainternational.org/news-aca-international-announces-loomer-mortenson-scholarship-winners-40042.aspx Mon, 20 Jun 2016 00:01:00 GMT News The ACA International Education Foundation awarded a record 21 scholarships this year based on the success of Collectors Challenge Month goal to help families pay for higher education. NEWS: Mel Shaw Honored as ACA Member of the Year http://www.acainternational.org/news-mel-shaw-honored-as-aca-member-of-the-year-40040.aspx?rssfeed=1 http://www.acainternational.org/news-mel-shaw-honored-as-aca-member-of-the-year-40040.aspx Mon, 20 Jun 2016 00:01:00 GMT News Shaw is a member of ACA International’s Board of Directors, as well as a member of the Audit Committee and Large Agency Advocacy Group. NEWS: Survey: Financial Regulations Hinder Access to Necessary Services for Businesses http://www.acainternational.org/news-survey-financial-regulations-hinder-access-to-necessary-services-for-businesses-40043.aspx?rssfeed=1 http://www.acainternational.org/news-survey-financial-regulations-hinder-access-to-necessary-services-for-businesses-40043.aspx Mon, 20 Jun 2016 00:01:00 GMT News Responses from corporate finance companies in a U.S. Chamber of Commerce survey show regulations are limiting access to services and increasing their overhead. NEWS: ACA Hosts Sold-Out Rooftop Party at Annual Convention, Benefitting Political Administration Fund http://www.acainternational.org/news-aca-hosts-sold-out-rooftop-party-at-annual-convention-benefitting-political-administration-fund-40037.aspx?rssfeed=1 http://www.acainternational.org/news-aca-hosts-sold-out-rooftop-party-at-annual-convention-benefitting-political-administration-fund-40037.aspx Sat, 18 Jun 2016 00:01:00 GMT News ACA’s Political Administrative Fund provides discretionary funds to support the association’s political action committee. GOVERNMENT AFFAIRS: Senate Appropriations Committee Approves Fiscal Year 2017 Spending Bill http://www.acainternational.org/governmentaffairs-senate-appropriations-committee-approves-fiscal-year-2017-spending-bill-40035.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-senate-appropriations-committee-approves-fiscal-year-2017-spending-bill-40035.aspx Fri, 17 Jun 2016 11:20:00 GMT Government Affairs The bill, unlike the version approved by the House Appropriations Committee, reportedly does not include any provisions on reforming the Consumer Financial Protection Bureau’s leadership structure or funding. NEWS: Collection Associates Inc. Rebrands to Receivables Management Partners http://www.acainternational.org/news-collection-associates-inc-rebrands-to-receivables-management-partners-40019.aspx?rssfeed=1 http://www.acainternational.org/news-collection-associates-inc-rebrands-to-receivables-management-partners-40019.aspx Fri, 17 Jun 2016 11:00:00 GMT News The change will allow the ACA member company’s Greensburg, Ind., headquarters office to grow and provide more jobs in the area. NEWS: ACA Board of Directors Selects New President-Elect, Treasurer http://www.acainternational.org/news-aca-board-of-directors-selects-new-president-elect-treasurer-40020.aspx?rssfeed=1 http://www.acainternational.org/news-aca-board-of-directors-selects-new-president-elect-treasurer-40020.aspx Fri, 17 Jun 2016 06:05:00 GMT News Rick Perr and Jack W. Brown join incoming President Keith Kettelkamp as officers of the ACA Board of Directors for 2016/2017 NEWS: ACA Council of Delegates Elects New Board of Directors Members http://www.acainternational.org/news-aca-council-of-delegates-elects-new-board-of-directors-members-40018.aspx?rssfeed=1 http://www.acainternational.org/news-aca-council-of-delegates-elects-new-board-of-directors-members-40018.aspx Fri, 17 Jun 2016 06:00:00 GMT News The Council of Delegates held its annual meeting at the ACA International 2016 Convention & Expo in Denver. NEWS: Opening General Session at ACA Convention Inspires Attendees to Look Toward the Future http://www.acainternational.org/news-opening-general-session-at-aca-convention-inspires-attendees-to-look-toward-the-future-40039.aspx?rssfeed=1 http://www.acainternational.org/news-opening-general-session-at-aca-convention-inspires-attendees-to-look-toward-the-future-40039.aspx Fri, 17 Jun 2016 00:01:00 GMT News ACA’s outgoing President Jim Richards shared with attendees ACA’s advancements in membership and advocacy over the past 11 months. NEWS: TCPA Takes Center Stage in Educational Sessions at ACA Convention http://www.acainternational.org/news-tcpa-takes-center-stage-in-educational-sessions-at-aca-convention-40038.aspx?rssfeed=1 http://www.acainternational.org/news-tcpa-takes-center-stage-in-educational-sessions-at-aca-convention-40038.aspx Fri, 17 Jun 2016 00:01:00 GMT News ACA’s General Counsel discussed the importance of the association’s lawsuit against the FCC seeking judicial review of its July 2015 TCPA ruling. NEWS: ACA Updates SearchPoint Document on Envelopes and the FDCPA http://www.acainternational.org/news-aca-updates-searchpoint-document-on-envelopes-and-the-fdcpa-40012.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-document-on-envelopes-and-the-fdcpa-40012.aspx Thu, 16 Jun 2016 13:00:00 GMT News The update includes court case information about the display of account numbers. NEWS: FDCPA, FCRA, TCPA Lawsuit Filings Decline Significantly Since April http://www.acainternational.org/news-fdcpa-fcra-tcpa-lawsuit-filings-decline-significantly-since-april-40011.aspx?rssfeed=1 http://www.acainternational.org/news-fdcpa-fcra-tcpa-lawsuit-filings-decline-significantly-since-april-40011.aspx Thu, 16 Jun 2016 11:00:00 GMT News Year-to-date figures are still high for the Telephone Consumer Protection Act and Fair Credit Reporting Act. NEWS: Early Out Services and General Service Bureau Raise Funds for Charity http://www.acainternational.org/news-early-out-services-and-general-service-bureau-raise-funds-for-charity-40010.aspx?rssfeed=1 http://www.acainternational.org/news-early-out-services-and-general-service-bureau-raise-funds-for-charity-40010.aspx Thu, 16 Jun 2016 09:00:00 GMT News Staff members held circus-themed events and sold raffle tickets to support the Ronald McDonald House and Juvenile Diabetes Research Foundation. NEWS: ACA International’s 2016 Convention and Expo Starts Today in Denver http://www.acainternational.org/news-aca-internationals-2016-convention-and-expo-starts-today-in-denver-40007.aspx?rssfeed=1 http://www.acainternational.org/news-aca-internationals-2016-convention-and-expo-starts-today-in-denver-40007.aspx Thu, 16 Jun 2016 06:00:00 GMT News Pre-convention, attendees were able to participate in a golf tournament benefitting ACA’s Political Administrative Fund at the Arrowhead Golf Club. CFPB: Monthly Decline in Debt Collection Complaints to CFPB Continues http://www.acainternational.org/cfpbarticle-monthly-decline-in-debt-collection-complaints-to-cfpb-continues-40006.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-monthly-decline-in-debt-collection-complaints-to-cfpb-continues-40006.aspx Wed, 15 Jun 2016 14:00:00 GMT CFPB Debt collection companies continue to handle a significant majority of complaints in a timely manner, and year-to-date complaints are declining as well. NEWS: Schuerger Law Receives Federal HUBZone Certification http://www.acainternational.org/news-schuerger-law-receives-federal-hubzone-certification-39991.aspx?rssfeed=1 http://www.acainternational.org/news-schuerger-law-receives-federal-hubzone-certification-39991.aspx Wed, 15 Jun 2016 09:30:00 GMT News The ACA member company in Ohio is certified through the program created by the U.S. Small Business Administration. GOVERNMENT AFFAIRS: Legislation Calls for Updates to CFPB Consumer Complaint Database http://www.acainternational.org/governmentaffairs-legislation-calls-for-updates-to-cfpb-consumer-complaint-database-40002.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-legislation-calls-for-updates-to-cfpb-consumer-complaint-database-40002.aspx Tue, 14 Jun 2016 12:51:00 GMT Government Affairs The CFPB Data Accountability Act reflects the need for additional verification of information in the database and ensuring private information is not released. NEWS: Department of Education Proposes Banning Arbitration Agreements Between Schools, Student Loan Borrowers http://www.acainternational.org/news-department-of-education-proposes-banning-arbitration-agreements-between-schools-student-loan-borrowers-40001.aspx?rssfeed=1 http://www.acainternational.org/news-department-of-education-proposes-banning-arbitration-agreements-between-schools-student-loan-borrowers-40001.aspx Tue, 14 Jun 2016 12:45:00 GMT News The proposal is part of a larger rulemaking to protect student borrowers and taxpayers from “predatory” practices by postsecondary institutions. NEWS: From Collector: The New Healthcare Marketplace http://www.acainternational.org/news-from-collector-the-new-healthcare-marketplace-39992.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-the-new-healthcare-marketplace-39992.aspx Tue, 14 Jun 2016 11:27:00 GMT News How the healthcare industry’s evolving focus on quality of care is changing patient liability—and your collection tactics. NEWS: ACA Member Company Hires New General Counsel, Compliance Leader http://www.acainternational.org/news-aca-member-company-hires-new-general-counsel-compliance-leader-39990.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-company-hires-new-general-counsel-compliance-leader-39990.aspx Tue, 14 Jun 2016 11:00:00 GMT News Aaron Geist recently joined the team at General Service Bureau, Inc. and Early Out Services. NEWS: Ontario Systems Acquires Columbia Ultimate Business Systems http://www.acainternational.org/news-ontario-systems-acquires-columbia-ultimate-business-systems-40000.aspx?rssfeed=1 http://www.acainternational.org/news-ontario-systems-acquires-columbia-ultimate-business-systems-40000.aspx Tue, 14 Jun 2016 10:13:00 GMT News The ACA International affiliate member companies will combine services in the healthcare market and the government sector. CREDITORS: Consumers’ Financial Expectations Decline Slightly http://www.acainternational.org/creditors-consumers-financial-expectations-decline-slightly-39996.aspx?rssfeed=1 http://www.acainternational.org/creditors-consumers-financial-expectations-decline-slightly-39996.aspx Tue, 14 Jun 2016 09:00:00 GMT Creditors The Federal Reserve Bank of New York’s latest findings show little change in perceived credit availability and declines in expectations for household income and spending. NEWS: ACA Submits Comments on CFPB’s Student Loan Borrower Communications RFI http://www.acainternational.org/news-aca-submits-comments-on-cfpbs-student-loan-borrower-communications-rfi-39995.aspx?rssfeed=1 http://www.acainternational.org/news-aca-submits-comments-on-cfpbs-student-loan-borrower-communications-rfi-39995.aspx Mon, 13 Jun 2016 14:08:00 GMT News In the comments, ACA described the challenges debt collectors face when using email to share debt-related information, as well as the importance of oral communication to assist borrowers in repaying student loan debt. NEWS: Navient Foundation Supports YMCA of Delaware http://www.acainternational.org/news-navient-foundation-supports-ymca-of-delaware-39989.aspx?rssfeed=1 http://www.acainternational.org/news-navient-foundation-supports-ymca-of-delaware-39989.aspx Mon, 13 Jun 2016 11:00:00 GMT News The philanthropic arm of the ACA member company recently donated a grant to the YMCA summer camp program. CFPB: CFPB Discusses Payday Lending Rules at Consumer Advisory Board Meeting http://www.acainternational.org/cfpbarticle-cfpb-discusses-payday-lending-rules-at-consumer-advisory-board-meeting-39987.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-discusses-payday-lending-rules-at-consumer-advisory-board-meeting-39987.aspx Fri, 10 Jun 2016 13:50:00 GMT CFPB The CAB provides input to the CFPB about the potential impact that Bureau activity can have on consumers and the financial services industry. GOVERNMENT AFFAIRS: House Committee Approves Bill to Restructure CFPB http://www.acainternational.org/governmentaffairs-house-committee-approves-bill-to-restructure-cfpb-39985.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-house-committee-approves-bill-to-restructure-cfpb-39985.aspx Fri, 10 Jun 2016 11:50:00 GMT Government Affairs The fiscal year 2017 financial services bill includes provisions on how the CFPB is funded and its leadership structure as well as arbitration and payday lending rulemaking. The Senate appropriations committee will review its version of the bill next week. NEWS: NACS Recognized by Chattanooga Area Chamber of Commerce http://www.acainternational.org/news-nacs-recognized-by-chattanooga-area-chamber-of-commerce-39984.aspx?rssfeed=1 http://www.acainternational.org/news-nacs-recognized-by-chattanooga-area-chamber-of-commerce-39984.aspx Fri, 10 Jun 2016 09:55:00 GMT News The ACA member company is honored for its longtime membership in the organization. NEWS: ACA Member Phil Rosenthal Discusses Regulations with U.S. Rep. Barbara Comstock http://www.acainternational.org/news-aca-member-phil-rosenthal-discusses-regulations-with-us-rep-barbara-comstock-39976.aspx?rssfeed=1 http://www.acainternational.org/news-aca-member-phil-rosenthal-discusses-regulations-with-us-rep-barbara-comstock-39976.aspx Thu, 09 Jun 2016 13:36:00 GMT News The president of Nationwide Credit Corporation discussed the FCC and CFPB with the congresswoman. HEALTHCARE COLLECTIONS: Survey: Consumers Report Improvement in Healthcare Access, Affordability http://www.acainternational.org/healthcaremarket-survey-consumers-report-improvement-in-healthcare-access-affordability-39975.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-survey-consumers-report-improvement-in-healthcare-access-affordability-39975.aspx Thu, 09 Jun 2016 13:33:00 GMT Healthcare Collections The Commonwealth Fund’s latest Affordable Care Act tracking survey shows improvement in healthcare for consumers with marketplace plans and Medicaid. NEWS: Agency of Credit Control Inc. Completes Collectors Challenge Month http://www.acainternational.org/news-agency-of-credit-control-inc-completes-collectors-challenge-month-39974.aspx?rssfeed=1 http://www.acainternational.org/news-agency-of-credit-control-inc-completes-collectors-challenge-month-39974.aspx Thu, 09 Jun 2016 13:27:00 GMT News The ACA member company in Denver worked together to support the ACA International Education Foundation with fundraisers throughout the month of April. HEALTHCARE COLLECTIONS: Research Shows Medicaid Expansion Reduces Debt Sent to Collections http://www.acainternational.org/healthcaremarket-research-shows-medicaid-expansion-reduces-debt-sent-to-collections-39972.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-research-shows-medicaid-expansion-reduces-debt-sent-to-collections-39972.aspx Thu, 09 Jun 2016 11:00:00 GMT Healthcare Collections Researchers from the Federal Reserve Bank of New York find sharp decreases in collection balances in counties with high uninsured rates and Medicaid expansion, as well as some impact on credit card balances. NEWS: ACA Updates SearchPoint Documents http://www.acainternational.org/news-aca-updates-searchpoint-documents-39973.aspx?rssfeed=1 http://www.acainternational.org/news-aca-updates-searchpoint-documents-39973.aspx Thu, 09 Jun 2016 10:30:00 GMT News New analysis is available for the Statute of Limitations and Venue for Filing Suit. NEWS: Stoneleigh Recovery Associates Starts Charitable Projects in 2016 http://www.acainternational.org/news-stoneleigh-recovery-associates-starts-charitable-projects-in-2016-39967.aspx?rssfeed=1 http://www.acainternational.org/news-stoneleigh-recovery-associates-starts-charitable-projects-in-2016-39967.aspx Wed, 08 Jun 2016 14:15:00 GMT News The ACA member company recently volunteered at the Autism Speaks Walk in Chicago and has many other fundraising events planned for the year. NEWS: CardHub Predicts Surge in Outstanding Credit Card Debt by End of 2016 http://www.acainternational.org/news-cardhub-predicts-surge-in-outstanding-credit-card-debt-by-end-of-2016-39966.aspx?rssfeed=1 http://www.acainternational.org/news-cardhub-predicts-surge-in-outstanding-credit-card-debt-by-end-of-2016-39966.aspx Wed, 08 Jun 2016 13:52:00 GMT News The latest Credit Card Debt Study: Trends & Insights for the first quarter shows average indebted households continue to approach unsustainable balances. CREDITORS: Total Consumer Borrowing Pace Slows Compared to Records in March http://www.acainternational.org/creditors-total-consumer-borrowing-pace-slows-compared-to-records-in-march-39965.aspx?rssfeed=1 http://www.acainternational.org/creditors-total-consumer-borrowing-pace-slows-compared-to-records-in-march-39965.aspx Wed, 08 Jun 2016 10:51:00 GMT Creditors Consumers cut back on credit card spending in April after total borrowing surged ahead in March to set records not seen since 2001. NEWS: FTC Issues Annual Enforcement Report to CFPB http://www.acainternational.org/news-ftc-issues-annual-enforcement-report-to-cfpb-39963.aspx?rssfeed=1 http://www.acainternational.org/news-ftc-issues-annual-enforcement-report-to-cfpb-39963.aspx Tue, 07 Jun 2016 14:13:00 GMT News The FTC has continued to coordinate certain law enforcement, rulemaking and other activities with the CFPB in accordance with a Memorandum of Understanding. GOVERNMENT AFFAIRS: U.S. Rep. Jeb Hensarling Announces GOP Proposal to Replace Dodd-Frank Act http://www.acainternational.org/governmentaffairs-us-rep-jeb-hensarling-announces-gop-proposal-to-replace-dodd-frank-act-39962.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-us-rep-jeb-hensarling-announces-gop-proposal-to-replace-dodd-frank-act-39962.aspx Tue, 07 Jun 2016 13:30:00 GMT Government Affairs The proposal includes reform of the CFPB leadership structure and draws from previous legislation to help the credit and collection industry, such as ending Operation Choke Point. NEWS: From Collector: Out of the Office http://www.acainternational.org/news-from-collector-out-of-the-office-39961.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-out-of-the-office-39961.aspx Tue, 07 Jun 2016 13:25:00 GMT News Can your collectors work from home? The answer may be yes—as long as you keep a close eye on compliance. HEALTHCARE COLLECTIONS: Survey: Consumers Rank Health Coverage High Overall, but Cost Concerns Remain http://www.acainternational.org/healthcaremarket-survey-consumers-rank-health-coverage-high-overall-but-cost-concerns-remain-39960.aspx?rssfeed=1 http://www.acainternational.org/healthcaremarket-survey-consumers-rank-health-coverage-high-overall-but-cost-concerns-remain-39960.aspx Tue, 07 Jun 2016 13:19:00 GMT Healthcare Collections The Kaiser Family Foundation’s third survey on the health insurance marketplace finds that consumers purchasing their own plans still face high medical bills and issues affording out-of-pocket expenses. NEWS: Reminder: New Data Furnisher Reporting Requirements Effective Soon http://www.acainternational.org/news-reminder-new-data-furnisher-reporting-requirements-effective-soon-39959.aspx?rssfeed=1 http://www.acainternational.org/news-reminder-new-data-furnisher-reporting-requirements-effective-soon-39959.aspx Tue, 07 Jun 2016 09:30:00 GMT News Two mandatory data reporting requirements go into effect June 15, 2016. NEWS: BBB of Central New England Reports Fake Debt Collection Calls http://www.acainternational.org/news-bbb-of-central-new-england-reports-fake-debt-collection-calls-39957.aspx?rssfeed=1 http://www.acainternational.org/news-bbb-of-central-new-england-reports-fake-debt-collection-calls-39957.aspx Mon, 06 Jun 2016 14:50:00 GMT News Consumers say callers respond with threats of arrest to garnish their wages if they do not pay or question the bill. Legitimate debt collectors do not take such actions and should know about the fake calls in the New England area. NEWS: Seventh Collectors Challenge Month a Success for Sunrise Credit Services http://www.acainternational.org/news-seventh-collectors-challenge-month-a-success-for-sunrise-credit-services-39945.aspx?rssfeed=1 http://www.acainternational.org/news-seventh-collectors-challenge-month-a-success-for-sunrise-credit-services-39945.aspx Mon, 06 Jun 2016 13:00:00 GMT News Since 2010, the ACA member company has hosted several fundraisers in support of education for people in the credit and collection industry and their families. CREDITORS: Economists Predict Overall Financial Rebound This Year http://www.acainternational.org/creditors-economists-predict-overall-financial-rebound-this-year-39950.aspx?rssfeed=1 http://www.acainternational.org/creditors-economists-predict-overall-financial-rebound-this-year-39950.aspx Mon, 06 Jun 2016 12:27:00 GMT Creditors Consumer spending growth is expected to slow down slightly, but it will still have a positive impact on the economy. REPORTERS: ACA International White Paper Shows How Outdated TCPA Only Serves to Enrich Plaintiff Attorneys http://www.acainternational.org/reporters-aca-international-white-paper-shows-how-outdated-tcpa-only-serves-to-enrich-plaintiff-attorneys-39949.aspx?rssfeed=1 http://www.acainternational.org/reporters-aca-international-white-paper-shows-how-outdated-tcpa-only-serves-to-enrich-plaintiff-attorneys-39949.aspx Mon, 06 Jun 2016 00:01:00 GMT Reporters Amid increasing calls for reform of the 1991 Telephone Consumer Protection Act, research shows that the law is not protecting consumers. NEWS: Optio Solutions Continues Commitment to Community Service http://www.acainternational.org/news-optio-solutions-continues-commitment-to-community-service-39941.aspx?rssfeed=1 http://www.acainternational.org/news-optio-solutions-continues-commitment-to-community-service-39941.aspx Fri, 03 Jun 2016 12:03:00 GMT News The ACA member company completed its second Collectors Challenge Month this year. CREDITORS: Auto Leasing Rates Reach Record High http://www.acainternational.org/creditors-auto-leasing-rates-reach-record-high-39942.aspx?rssfeed=1 http://www.acainternational.org/creditors-auto-leasing-rates-reach-record-high-39942.aspx Fri, 03 Jun 2016 11:30:00 GMT Creditors The first quarter also saw increases in the average loan amount and monthly payments. NEWS: State Collection Service Inc. Participates in Red Nose Day http://www.acainternational.org/news-state-collection-service-inc-participates-in-red-nose-day-39940.aspx?rssfeed=1 http://www.acainternational.org/news-state-collection-service-inc-participates-in-red-nose-day-39940.aspx Fri, 03 Jun 2016 11:09:00 GMT News The national event is part of an effort to raise money to end childhood poverty. CFPB: CFPB Releases Proposed Rule on Payday Lending and Other Small Dollar Loans http://www.acainternational.org/cfpbarticle-cfpb-releases-proposed-rule-on-payday-lending-and-other-small-dollar-loans-39938.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-releases-proposed-rule-on-payday-lending-and-other-small-dollar-loans-39938.aspx Fri, 03 Jun 2016 07:00:00 GMT CFPB The proposed rule focuses on ensuring lenders test consumers’ ability to repay and other payoff options to prevent “debt traps.” CFPB: CFPB to Discuss Payday Lending Proposed Rule at Upcoming Consumer Advisory Board Meeting http://www.acainternational.org/cfpbarticle-cfpb-to-discuss-payday-lending-proposed-rule-at-upcoming-consumer-advisory-board-meeting-39934.aspx?rssfeed=1 http://www.acainternational.org/cfpbarticle-cfpb-to-discuss-payday-lending-proposed-rule-at-upcoming-consumer-advisory-board-meeting-39934.aspx Fri, 03 Jun 2016 07:00:00 GMT CFPB The June 9 meeting follows the CFPB’s field hearing on small dollar lending and its announcement of a proposed rulemaking for the payday lending market. CREDITORS: Total Commercial Bankruptcy Filings Increase 32 Percent in May http://www.acainternational.org/creditors-total-commercial-bankruptcy-filings-increase-32-percent-in-may-39933.aspx?rssfeed=1 http://www.acainternational.org/creditors-total-commercial-bankruptcy-filings-increase-32-percent-in-may-39933.aspx Thu, 02 Jun 2016 14:47:00 GMT Creditors Despite the commercial increases, total bankruptcy filings declined last month. NEWS: The Intelitech Group Announces New Associate Partner http://www.acainternational.org/news-the-intelitech-group-announces-new-associate-partner-39932.aspx?rssfeed=1 http://www.acainternational.org/news-the-intelitech-group-announces-new-associate-partner-39932.aspx Thu, 02 Jun 2016 14:42:00 GMT News Rodney Riley will focus on new clients at the affiliate member company and attend the 2016 ACA International Convention & Expo in Denver this month. NEWS: Four ACA Units Host Northeast Debt Collection Conference in September http://www.acainternational.org/news-four-aca-units-host-northeast-debt-collection-conference-in-september-39927.aspx?rssfeed=1 http://www.acainternational.org/news-four-aca-units-host-northeast-debt-collection-conference-in-september-39927.aspx Wed, 01 Jun 2016 11:53:00 GMT News The event for credit and collection professionals from 11 states and Washington, D.C. will feature sessions on credit reporting, federal and state law updates and more. CREDITORS: Access to Credit Serves as a Boost for Unemployed Consumers http://www.acainternational.org/creditors-access-to-credit-serves-as-a-boost-for-unemployed-consumers-39925.aspx?rssfeed=1 http://www.acainternational.org/creditors-access-to-credit-serves-as-a-boost-for-unemployed-consumers-39925.aspx Wed, 01 Jun 2016 10:06:00 GMT Creditors Economists studying access to credit, compared to unemployment benefits, find credit access helps unemployed consumers find a better job with higher wages over time. GOVERNMENT AFFAIRS: New Jersey Senators Introduce Legislation Revising Court Filing Fees http://www.acainternational.org/governmentaffairs-new-jersey-senators-introduce-legislation-revising-court-filing-fees-39921.aspx?rssfeed=1 http://www.acainternational.org/governmentaffairs-new-jersey-senators-introduce-legislation-revising-court-filing-fees-39921.aspx Tue, 31 May 2016 13:00:00 GMT Government Affairs The New Jersey Association of Collection Agencies has focused on the impact of court filing fee increases since they were implemented under the state’s Bail Reform Bill in 2014. NEWS: Join Industry Colleagues at Tri-State Collections Convention http://www.acainternational.org/news-join-industry-colleagues-at-tri-state-collections-convention-39919.aspx?rssfeed=1 http://www.acainternational.org/news-join-industry-colleagues-at-tri-state-collections-convention-39919.aspx Tue, 31 May 2016 11:15:00 GMT News Registration for the two-day event featuring sessions on collection floor management , a keynote address on compliance concerns and more is now open. NEWS: From Collector: Over the Line http://www.acainternational.org/news-from-collector-over-the-line-39918.aspx?rssfeed=1 http://www.acainternational.org/news-from-collector-over-the-line-39918.aspx Tue, 31 May 2016 09:00:00 GMT News How frequently can a collector call a consumer before it becomes harassment? NEWS: ConServe Donates Jeans for Charity Proceeds to ACA International Education Foundation http://www.acainternational.org/news-conserve-donates-jeans-for-charity-proceeds-to-aca-international-education-foundation-39889.aspx?rssfeed=1 http://www.acainternational.org/news-conserve-donates-jeans-for-charity-proceeds-to-aca-international-education-foundation-39889.aspx Mon, 30 May 2016 10:00:00 GMT News The company matched employees’ donations during Collectors Challenge month to support the Loomer-Mortenson Scholarship Program.