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ACA in the News

Recent news coverage of ACA International and the credit and collection industry.

Recent Stories in the Mainstream and Trade Media

October 14, 2014, InsideARM.com
ACA International Issues Statement on the Regulation of Debt Collection Attorneys’ Litigation Activities

October 14, 2014, Marketwatch.com
A Day in the Life of a Debt Collector

October 8, 2014, NerdWallet.com
Medical Debt Crisis Worsening Despite Policy Advances

September 17, 2014, Credit.com
6 Things Debt Collectors Wish You Knew

September 16, 2014, American Banker
Tech Startup Vows to Make Debt Collection Smarter, Friendlier

September 16, 2014, NPR.org
With Debt Collection, Your Bank Account Could Be At Risk

September 15, 2014, NPR.org
When Consumer Debts Go Unpaid, Paychecks Can Take A Big Hit

September 12, 2014, InsideARM.com
Consumer Group Calls for CFPB Oversight of Medical Debt Collection in Report

September 4, 2014, Washington Post
Department of Education Criticized for How it Pays Debt Collectors to Chase Student Loan Dollars

August 27, 2014, Vox.com
Inside the Practice of Collecting Money From Dead People

August 26, 2014, Yahoo Finance
Debt Collectors Are Trying a New Strategy to Win People Over: Friendliness

August 6, 2014, InsideARM.com
Study Shows Collection Agencies Recovering More Debt at Lower Pay with Fewer Collectors

August 1, 2014, Credit.com
Debt Collectors’ Jobs Just Got Harder

July 30, 2014, Charleston Daily Mail
WV Ranks High for Delinquent Debts

July 25, 2014, AWordofMouth.com 
Learn How To Collect on Bad Business Accounts

July 24, 2014, CreditCards.com
Small Debts Can Lead to Big Credit Score Problems

July 19, 2014, CNBC.com
Feds Crack Down on Debt Collection ’Factory’

July 2, 2014, AccountsRecovery.net
Communication Key To Working Well With State Regulators

July 2, 2014, Credit.com
The True Story of a Debt Collector That Can’t Pay Its Own Debt

June 25, 2014, AccountsRecovery.net
Managing Compliance Key To Success

June 21, 2014, The Cleveland Plain Dealer
Your Debt Collection Questions Answered

June 19, 2014, Pittsburgh Post-Gazette
Debt Collectors Turn to Social Media to Track Down Delinquents

June 18, 2014, AccountsRecovery.net
ACA Convention Offers Unique Educational, Networking Opportunities

June 18, 2014, Macomb Daily, MI
Company Helps to Change the Face of Debt

June 13, 2014, The Wall Street Journal
Student Debt Takes a Bite Out of More Paychecks

May 30, 2014, Credit.com
What Happens If I Ignore Debt Collectors?

May 11, 2014, InsideARM.com
U.S. Senate Bill Would Allow Private Collectors to Work for IRS Again

May 11, 2014, Star Advertiser, Honolulu
Consumers Do Have Rights Regarding Debt Collectors

May 8, 2014, American Banker
State Courts Join Widening Debt-Collection Crackdown

April 30, 2014, KSL-TV, Salt Lake City
What You Should Know About Debt Collectors

April 20, 2014, Bloomberg
Property-Tax Collections Rising at Fastest Pace Since U.S. Crash

April 10, 2014, CNBC
Why Financial Education Just Doesn’t Stick

April 7, 2014, Consumer Eagle
TCPA Clarification Efforts May Undercut Consumer Rights

April 4, 2014, WFXT-TV, Boston
Winter Debt Leading to Spring Collection Calls

April 3, 2014, Louisville Business First
When the Debt Collector Comes Calling, it’s Good to Know Your Rights

April 3, 2014, Small Business Trends
Report: People Complain About Debt Collection, Even If You Do It Right

March 25, 2014, Credit.com
Debt Collectors Respond to Your Top Complaints

March 21, 2014, InsideARM.com
CFPB Issues Annual FDCPA Report to Congress with Focus on Complaints

March 20, 2014, Collections & Credit Risk
CFPB Falls Short in Report on Collection Complaints: ACA

March 14, 2014, WTXF-TV, Philadelphia
Secrets of Debt Collection Agencies

March 10, 2014, National Law Review
Telephone Consumer Protection Act Petitions Keep Pouring Into the Federal Communications Commission

March 10, 2014, The Consumer Eagle
CFPB Database Sheds Light on Financial Industry

March 7, 2014, U.S. News & World Report
Best Jobs of 2014 - Bill Collector

March 4, 2014, NBC News
Mistaken Identity Top Complaint Against Debt Collectors

March 1, 2014, Nevada Business Magazine
Digging up the Debt: Nevada’s Collections Industry

February 18, 2014, WUTC-AM, Chattanooga
Questions About Debt? ’Ask Doctor Debt’ Can Help

February 13, 2014, Associated Press
New Billing Standards to Help Patients with Debt

February 13, 2014, WPRI-TV, Rhode Island
Dealing with Debt Collector

February 11, 2014, American Banker
Courthouse ’Rocket Dockets’ Give Debt Collectors Edge Over Debtors

February 10, 2014, Wisconsin State Journal
Collecting Debt for More Than 60 Years

January 29, 2014, WDJT-TV, Milwaukee
Credit Report Errors Costing Consumers Big Bucks

January 21, 2014, KLAS-TV, Las Vegas
8 on Your Side: Tips on Handling Debt Collectors

January 16, 2014, Forbes
Hospitals Ordered to Halt ’Extraordinary’ Debt Collection -- For Now

January 15, 2014, Collections & Credit Risk
Task Force Announces Best Practices for Medical Bill Payment

January 15, 2014, Fox Business
How Long Does it Take for a Medical Debt to Go to Collections?

January 15, 2014, InsideARM.com
ACA, HFMA Release Final Best Practices for Medical Debt Collection

January 15, 2014, InsidePatientFinance.com
HFMA, ACA Release Final Medical Debt Resolution Best Practices

January 9, 2014, Global Banking and Finance Review
Debt Collectors Agree - It’s time to Modernize Debt Collectors

January 9, 2014, Yahoo Finance
The Ultimate Guide to Debt Collectors

January 7, 2014, KNXV-TV Phoenix
Know Your Rights if a Debt Collector Threatens You With Jail or Harm for Not Paying

January 7, 2014, Star Tribune, Minnesota
AG: Debt Collector Charged 22% on Money That Wasn’t Owed

December 16, 2013, Fox Business
Uncle Sam Wants…Your Gripes About Debt Collectors

December 7, 2013, Hartford Courant
Debt Collectors Now on Consumer Agency’s Radar

December 1, 2013, El Paso Inc.
Debt Collection Rules May Change

November 27, 2013, InsideARM.com
ARM Industry Campaign for Hurricane Sandy Victims Helps Family Go Home for Thanksgiving

November 27, 2013, InsideARM.com
Missouri Debt Collectors Give Back Locally

November 25, 2013, Atlanta Journal-Constitution
Debt Collectors Now on Consumer Agency’s Radar

November 19, 2013, Philadelphia Daily News
Wanted: Input on Debt Collection

November 17, 2013, Boston Globe
Agency Looking for Input on Debt Collectors’ Practices

November 17, 2013, The Wall Street Journal
Curbs on Cellphone Calls Pay Off for Lawyers

November 15, 2013, Washington Post
Talk Back on Debt Collection

November 14, 2013, AccountsRecovery.net
Q&A With Pat Morris, ACA International’s CEO

November 13, 2013, WCHB-AM, Lansing
Important Tips for Consumers to Identify Legitimate Debt Collection in Michigan

November 11, 2013, WKXW-FM, New Jersey
NJ Residents Warned Against Scamming Debt Collectors

November 10, 2013, WITI, Milwaukee
Contact 6 Helps Put an End to Four-Year Debt Collection Saga

November 8, 2013, New York Times
Consumer Watchdog Takes Up Debt Collection

November 6, 2013, Philadelphia Inquirer
Stricter Debt-Collection Rules in the Works

November 6, 2013, Reuters
U.S. Regulator Prepares Crackdown on Debt Collectors

November 6, 2013, The Wall Street Journal
Debt Collectors Face New Federal Rules

November 5, 2013, Globe Gazette, Iowa
Debt-Collection Pros Offer Tips for Consumers

November 5, 2013, KSTU-FOX 13, Salt Lake City
How to ID Real Debt Collectors and Scammers

November 5, 2013, Omaha World Herald
Nebraska Collectors Association Denounces Illegal Practices

November 5, 2013, Washington Post
Debt Collectors Face New Rules Under Proposal from Consumer Financial Protection Bureau

October 30, 2013, InsideARM.com
FOX News is Now Throwing Debt Collectors Under the Bus

October 16, 2013, WKSU Public Radio, OH
Ohio Receives Failing Grades in Debt Collections Report

October 10, 2013, Collections & Credit Risk
Consumer Group Releases Report Attacking Collection Laws

October 10, 2013, Collections & Credit Risk
Debt Buyer Named to Forbes’ 100 List

October 10, 2013, InsideARM.com
Consumer Group Issues Scathing Report on Debt Collection Laws; ACA Responds

September 30, 2013, Credit.com
Can a Debt Collector Double My Debt?

September 26, 2013, CreditCards.com
FTC Says :( to Debt Collection Text Messages

September 23, 2013, Virginian-Pilot
Turnips can bleed: The Portfolio Recovery story

September 13, 2013, Collections & Credit Risk
Class-Action Suit Alleging Deceit by Attorneys is an Important Lesson for Consumers

September 9, 2013, WJBK FOX 2, Detroit
Personal Finance Tips for Young Adults

September 9, 2013, WTVR CBS 6, Richmond
Money Tips for Young Adults

September 5, 2013, Bloomberg Business Week
Debt Collectors Get More U.S. Consumer Bureau Oversight

September 4, 2013, The Wall Street Journal
CFPB Warns of Crackdown if Credit-Report Errors Aren’t Fixed

August 19, 2013, KAZM-AM, Phoenix
Arizona Collectors Association Offers Financial Tips for Young Adults

August 20, 2013, Omaha World-Herald
Fed Up With Harassment, Debtors Turn the Tables on Overly Aggressive Bill Collectors

August 19, 2013, KTVK-TV, Phoenix
Financial Tips for Young Adults

August 18, 2013, MainStreet
Student Loan Crisis Secret: This May be the Unexpected Solution

August 18, 2013, The Spokesman-Review, Spokane, WA
Collection Agency Aims to Establish Good Rapport with Customers

August 13, 2013, Stars and Stripes
Veteran Dismisses His Abusive Practices Suit Against Debt Collector

August 9, 2013, Green Bay Gazette
Association Seeks to Keep Debt Collection Professional

August 3, 2013, Houston Chronicle
Q&A: When the Debt Collector Calls

August 1, 2013, Appleton Post-Crescent, WI
Newsmaker - Answers About Debt Collection

July 31, 2013, WWBT, Richmond
On Your Side Alert: Debt Collection Myths

July 31, 2013, WCCO, Minnesota
New MN Law Seeks To Protect People From Debt Collectors

July 25, 2013, InsideARM.com
Working Together: ACA International and CFPB

July 22, 2013, InsideARM.com
ACA International Welcomes New President, Board Officers and Board Directors

July 17, 2013, The Morning Call, Allentown, PA
Debt Collectors Warned to Play Fair

July 12, 2013, Austin Business Journal
Debt Collectors Need Many Government Rules Updated

July 10, 2013, Automotive News
Auto Lenders Be Warned: Feds Fine Texas Bill Collector $3.2 Million

July 10, 2013, Dallas Morning News
Consumer Financial Protection Bureau Warns Companies About Debt Collection Practices

July 10, 2013, InsideARM.com
Variety of Voices Featured at CFPB Debt Collection Field Hearing

July 10, 2013, KOMO TV, Seattle
Abusive Debt Collectors? CFPB to Resolve Complaints

July 10, 2013, Portland Press Herald
Mistreated by Debt Collector? Tell Regulators

July 10, 2013, NBC News
Feds Will Now Help Resolve Debt Collection Complaints

July 9, 2013, Post-Bulletin, Rochester, MN
Collection Agencies Keep Credit System Working

July 2, 2013, American Banker
OCC Pressures Banks to Clean Up Card Debt Sales

July 2, 2013, The Times Picayune
New Debt Collections Office Will Fund First State Trooper Class in Five Years

July 1, 2013, American Banker
Chase Halts Card Debt Sales Ahead of Crackdown

June 29, 2013, Omaha World-Herald
Scrutiny Puts Debt Collectors’ Focus More on Service

June 22, 2013, Daily Press, Virginia
Budget tips: How to Handle Debt Collectors

June 22, 2013, St. Cloud Times, Minnesota
Array Leader Philosophy: First Respect, then Collect Debt

June 21, 2013, InsideARM.com
ACA and HFMA Team Up on Medical Debt Collection Guidelines

June 20, 2013, Credit.com
Love Letters to … Debt Collectors?

May 23, 2013, Birmingham News
Birmingham Collection Agency AmSher Suspends Collections in Oklahoma in Wake of Tornado

May 17, 2013, Marketplace Money
7 Tips on What to Do If You’re Being Harassed by a Debt Collector

May 15, 2013, Green Bay Press Gazette
Using a Collection Agency for Debts

May 13, 2013, Honolulu Star-Advertiser
Communication Key in Dealing with Debt Agency

May 1, 2013, Knoxville News Sentinel
Tennessee Collectors Association Elects New Officers

April 29, 2013, WTVT-TV Tampa
How to Deal With a Debt Collector

April 17, 2013, Credit.com
Debt Collectors Killing Your Credit? Here’s What To Do

April 17, 2013, Tuscaloosa News
City Fails to Collect Past-Due Bonanza

April 14, 2013, Boston Globe
Facing Questions, DAs Suspend Outsourcing of Bad Check Cases

April 10, 2013, Daily Press, Hampton Roads, VA
Virginia Literacy Month: What to do when a debt collector calls

April 10, 2013, InsideARM.com
ACA’s New Jersey Unit Leading Recovery Efforts for Hurricane Sandy Victims

March 26, 2013, Collections & Credit Risk
ACA International Comments on CFPB’s Report to Congress

March 25, 2013, Fox Business
Expiration Dates Fuzzy on old Card Debt

March 25, 2013, Portland Business Journal
Five Questions for a Debt Collector

March 12, 2013, InsideARM.com
ACA: Debt Collectors Continue to be National Leaders in Resolving Consumer Complaints

March 10, 2013, Press of Atlantic City
Bottom Lines: Debt Collectors Make It Possible For the Rest Of Us to Pay Less For Things

March 8, 2013, Mlive.com, Michigan
Judge Dials ’D-I-S-M-I-S-S-E-D’ In Phone Call Case

March 7, 2013, Thomson Reuters
States Probing Top U.S. Banks Over Debt Collection

March 5, 2013, Bloomberg Law
Debt collection Group Objects to FTC Complaint Report Findings

March 1, 2013, Columbia Regional Business Report
Debt collectors recover nearly $600M in S.C .

March 1, 2013, InsideARM.com
ACA International Supports National Consumer Protection Week

February 22, 2013, WYFF-TV, Greenville, SC
A Look Inside the Largest Debt Collection Center in South Carolina

February 13, 2013, WILX-TV, Lansing
Michiganders Deal with Debt Collectors

February 6, 2013, CNN
Debt Collection Horror Stories

February 4, 2013, American Banker
Why Debt Collectors Should Not ’Friend’ Debtors on Facebook

January 24, 2013, Dallas Observer News
Checkmate

January 22, 2013, Mississippi Public Broadcasting
Money Talks: Debt Collectors & Debtors

December 26, 2012, WBZ-TV, Boston
New Agency Will Begin Policing Debt Collectors

December 24, 2012, AnnArbor.com
As Retailers Rejoice in December, Debt Collectors Despair

December 13, 2012, InsideARM.com
CFPB Privileged Communications Legislation Passes Congress with Push from ACA

December 13, 2012, InsideARM.com
Thank You ACA International: Your Hard Work is Paying Off!

December 11, 2012, WPXQ, New London, CT
For the Record, New England Collectors Association

December 6, 2012, InsideARM.com
ACA International Sets CFPB Compliance Training Dates

December 4, 2012, InsideARM.com
ACA International Introduces Robert L. Föehl as Vice President and General Counsel

November 27, 2012, InsideARM.com
ACA International Announces CFPB Compliance Program

November 12, 2012, InsideARM.com
Debt Collection Resources for Active and Veteran Military Personnel

November 8, 2012, KCTV5, Kansas City, MO
Handling Debt Collections

November 4, 2012, Dallas Morning News
Feds to Start Supervising Large Debt Collectors in January

November 3, 2012, Statesman Journal Media, Salem, OR
Tips For Handling Any Outstanding Debt

October 31, 2012, USA Today
Consumers Getting a Hand with Debt Collectors

October 23, 2012, The Washington Post
CFPB Issues Rules for Governing Debt Collectors

October 23, 2012, Smithfield Herald, Smithfield, NC
Smithfield Struggles to Collect Bad Debt

October 20, 2012, The Virginian-Pilot
Norfolk-Based Company to Add Almost 250 Jobs

October 18, 2012, Gulf Coast Business Review, Sarasota, FL
Economic Forecast - Jack Brown, Gulf Coast Collection Bureau

October 13, 2012, The Columbus Dispatch
Most Debt Collection Agencies Play By Rules

October 12, 2012, InsideARM.com
ACA International Dispels Myths About Consumer Debt Collection

October 12, 2012, Collections & Credit Risk
ACA Releases Industry Myth Busters

October 1, 2012, Toledo Blade
Bad Debt

September 29, 2012, KUOW Puget Sound Public Radio, Seattle, WA
Elusive Evergreen State Professor Found In Chile

September 26, 2012, InsidePatientFinance.com
Associations Find Proposed IRS Regs for Healthcare Collections Burdensome

September 26, 2012, Brevard Time, Brevard County, FL
Debtors’ Prisons Are Not Returning

September 25, 2012, InsideARM.com
ACA Responds to Negative Student Loan Debt Collection Article

September 20, 2012, InsideARM.com
ARM Industry Meeting Congress Today on FDCPA, TCPA, CFPB

September 19, 2012, U.S. News & World Report
Debt Collectors May Seek You Out Via Facebook

September 19, 2012, South Florida Sun-Sentinel
Free Websites Give Info on Debt Collection

September 18, 2012, InsideARM.com
Debt Collectors Prevail in Recent FDCPA Cases

September 17, 2012, Collections & Credit Risk
ACA Files Brief with Supreme Court in FDCPA Case

September 2, 2012, Atlanta Journal Constitution
Debt Payment Key to Banks’ Survival

August 23, 2012, Fox Business
Supreme Court Case Could Curb Debt Collection Lawsuit

August 20, 2012, CreditCards.com
Supreme Court Case Could Curb Debt Collection Lawsuit

August 9, 2012, InsideARM.com
ACA International Announces New Health Insurance Program for Members

August 6, 2012, UltimateSpring.com, TX
Credit Association Enlists Texans for Leadership Roles

August 3, 2012, CreditCards.com
Ron Brown, Skip Tracer, Talks Debt Collecting

July 27th, 2012, InsideARM.com
ACA International Elects New Leadership

July 25th, 2012, InsideARM.com
International Education Foundation Announces 2012 Scholarship Winners

July 20th, 2012, CreditCards.com
Consumer Financial Protection Bureau Watchdog Turns 1

July 20th, 2012, Fox Business
Though Bad Debts Fall, Lawsuits Over Collection Practices Rise

July 19th, 2012, Business 2 Community
Debtors and Collectors: Both Sides of the Coin

July 18th, 2012, CreditCards.com
Though Bad Debts Fall, Lawsuits Over Collection Practices Rise

July 11th, 2012, KHON2, Honolulu, HI
How to Talk to Creditors

June 12th, 2012, InsideARM.com
ACA International Announces New Government Affairs Staff

May 9th, 2012, InsideARM.com
Report Distorts Student Loan Debt Collection: ACA International

May 8th, 2012, San Francisco Chronicle
Student-Loan Debt Collection Criticized in Report

May 7th, 2012, KDVR.com, Denver, CO
What Debt Collectors Can and Cannot Do

April 28, 2012, CantonRep.com
City Considers Hiring Collection Agency

April 27, 2012, Columbus Business First
Consumer Financial Protection Bureau Focusing on Debt Collectors

April 27, 2012, InsideARM.com
ACA Reiterates: Debtors’ Prisons Don’t Exist, Nor Are They Returning

April 26, 2012, The Sacramento Bee
Debtors Seethe, Sue Over Collector Tactics

April 26, 2012, The Wall Street Journal
Debtors’ Prisons Don’t Exist, Nor Are They Returning

April 16, 2012, 90.3 WCPN, Northeast Ohio Public Radio
Recession Era Not Necessarily Kind To Debt Collectors

April 12, 2012, Dayton Daily News
Collectors Coming After More Debtors

April 12, 2012, InsideARM.com
ACA & DBA Respond to New York Times Unnuanced Piece on Collection Industry

April 7, 2012, Fox News
How to Deal with Debt Collectors

March 14, 2012, Credit.com
8 Things Debt Collectors Won’t Tell You

March 14, 2012, KTWO/K2 Radio, Wyoming
Ask Dr Debt, Website Offers Info On Collection Process

March 12, 2012, InsideARM.com
FDCPA Reform Bill with "Foti Fix" Gains Industry Support

March 9, 2012, Marketplace Business
Chasing Your Debt

Feb. 29, 2012, Collections & CreditRisk
ACA International Responds To FTC Report On Consumer Complaints

Feb. 29, 2012, InsideARM.com
Unverified Debt Collection Complaints Rise in FTC’s 2011 Report

Feb. 23, 2012, Government Executive
Consumer Finance Bureau Under Cordray Makes its Presence Felt

Feb. 23, 2012, Forbes
The Myth of the Debt Collection Boom

Feb. 22, 2012, InsideARM.com
"Ask Doctor Debt": A Debt Collection Resource For Active Military Personnel

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