2/15/2017 4:59:00 PM
ACA Updates SearchPoint Documents
The update includes case law related to frequency of collection calls, the statute of limitations and letter requirements.
ACA International has updated the following ACA SearchPoint documents available for members:
- Frequency of Collection Calls: What Constitutes Harassment? (#2333); Updated case law, see footnote 16.
- Statute of Limitations: Collecting Out-of-Statute Debts (#1119); Added case law on including settlement offers and “will not sue” disclaimers in dunning letters for out-of-statute debt (see footnotes 16-19 and corresponding text).
- Letter Requirements: Validation Notice (#1148); Added case law on identifying the creditor.
ACA members may access the latest compliance-related documents via the ACA SearchPoint library. Members must be logged in to the website to access ACA SearchPoint documents.
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