ACA International congratulates the latest member agency to receive the Professional Practices Management System (PPMS) “certified agency” designation:
- Healthcare Collections LLC in Phoenix
PPMS is a management system for collection agencies based upon developing, implementing and adhering to a set of industry-specific professional practices and policies. The required foundational training session teaches participants about the 18 basic elements of a PPMS and how to develop the following types of documentation to support the PPMS:
- Company manuals.
- Company procedures.
- Work instructions.
Learn more about PPMS. View lists of all PPMS certified agencies and subscribed agencies.