ACA International, the Association of Credit and Collection Professionals (ACA), contributes to the success and the positive reputation of the credit and collection industry through education, advocacy and services. Founded in 1939, ACA brings together thousands of members worldwide, including third-party collection agencies, asset buying companies, attorneys, creditors and vendor affiliates. ACA establishes ethical standards, produces a wide variety of products, services and publications, and articulates the value of the credit and collection industry to U.S. businesses, policymakers and consumers.
Video: ACA Goes Global
Company Membership in ACA International
ACA International is the premier trade association for debt collection companies. Internationally there are about 300 company members representing more than 60 countries. ACA brings industry colleagues together for the opportunity to share information and learn about credit and collection operations and trends.
ACA members have access to many resources. In addition, members may purchase additional products and services at rates significantly less than those charged to the public. ACA’s publications and website are printed in English.
Company membership is by location. The annual dues are USD $210 for each international collection company office (when located outside the 50 United States of America). Below are popular benefits included in the member dues for debt collection companies, asset buyers, litigation and defense law firms in international locales.
- Use of the ACA International member logo
ACA members agree to abide by ACA International’s Code of Ethics and Code of Operations, which sets you apart from other companies. Show your clients you are proud to be part of this association of professional, ethical members by displaying the ACA International member logo on your materials.
- Complimentary listing in ACA’s Online Membership Directory
The member directory (www.acainternational.org/memberdirectory) is a critical point of connection for members and the public. It lists all ACA member companies, creditors, and affiliate vendors. Your company’s listing is complimentary and can include a direct link to your website. You may enhance your listing by adding your logo or a description for an additional fee.
- Complimentary subscription to the digital editon of Collector magazine (in English)
Read and circulated by more than 6,000 industry executives in the United States and around the world for over 65 years, Collector magazine features articles on current industry operations and trends, as well as U.S. market regulations and legislation, and global news. International members receive a monthly e-mail linking to the complete issue in digital form on the Web. They also may purchase additional copies or advertise at a discount.
- ACA’s online member community, The Hub
This e-mail forum includes the “International Debt Collection” discussion group, which provides a place for members to post questions and exchange information on topics of common interest. (Advertising is not permitted.)
- Access to members-only information at ACA International’s website
Visit http://www.acainternational.org to learn about ACA’s resources and events. The members-only section includes features such as the compliance database available exclusively to members.
- ACA International’s Convention & Expo
The premier industry event for more than 70 years, ACA’s Annual Convention brings together more than 1,100 attendees from around the world. This must-attend event includes educational workshops, networking opportunities and an exhibit hall showcasing the latest technology and resources for the industry. Members attend at a discount. The International Unit hosts its annual members’ meeting at the convention.
- Campus ACA education and training
You have opportunities for professional development and training through online seminars, teleseminars and CD-ROMs—all on topics tailored to maximize the performance of collectors, managers and owners. Company members enjoy reduced prices.
- Continuous business improvement
Cut down on mistakes and improve your daily operations. ACA’s Professional Practices Management System (PPMS), first developed for the United States credit and collection industry, is applicable to any collection business. PPMS helps you develop, implement and adhere to a set of industry-specific guidelines so you can streamline processes and manage your business more effectively.
- Representation on the ACA International Council of Delegates
International Unit (IU) members elect peers to the unit’s board of directors in six regions: Africa; Asia/Middle East, Australia/New Zealand including the island nations of Oceania; Europe; Latin America/Caribbean, and Canada. The IU Board of Directors represent the unit on the ACA International Council of Delegates.
- Asset Buyers
This specialized section of ACA is for companies that buy and sell accounts receivable. Company members who are interested in asset buying/selling may sign up to receive the division’s market-specific electronic newsletter and/or participate in the Asset Buying discussion group on The Hub at no additional cost.
- Members’ Attorney Program
MAP offers varied resources to assist defense and in-house attorneys to better represent ACA members’ interests in the United States. Interested international attorneys are welcome. To participate in MAP, the law firm must be an ACA company member and attorneys must certify they do not represent consumers against collection agencies, asset buyers or credit grantors.
For an application or further information, please contact the ACA International Membership Department
Telephone: +1(952) 926-6547
Fax: +1(952) 926-1624