ACA International, the Association of Credit and Collection Professionals (ACA), is the comprehensive, knowledge-based resource for success in the credit and collection industry. Founded in 1939, ACA brings together more than 5,500 members worldwide, including third-party debt collection agencies, attorneys, creditors and vendor affiliates. The association establishes ethical standards, produces a wide variety of products, services and publications, and articulates the value of the credit and collection industry to businesses, policymakers and consumers.
Video: ACA Goes Global
Agency Membership in ACA International
ACA International is the largest trade association for third-party debt collection services in the world. There are more than 300 international agency members representing more than 60 countries. ACA brings these members together for the opportunity to share information about international collection industry operations and changes in the global marketplace.
ACA agency (company) members have access to many resources. In addition, members may purchase other products and services at rates significantly less that those charged to the public. ACA’s publications and Web site are printed in English.
The annual membership dues are $210 USD for an international collection company (agencies located outside the 50 United States of America). Following is a list of the most popular benefits included in the membership dues for collection companies in international locales.
- Use of the ACA International member logo.
As a member of ACA, you are part of the world’s premiere industry trade association. Show your clients you are proud to support an association of professional, ethical members by displaying the ACA International member logo on your materials. A certificate of membership to display in your office is also provided.
- Complimentary listing in ACA’s Online Membership Directory.
This electronic directory can be viewed by the public and members alike at ACA’s Web site. It lists all ACA member collection companies, creditors, attorneys and vendors. As an agency member, your company’s listing is complimentary and can include a direct link to your Web site. For an additional fee, you may enhance your listing by adding your logo or a description.
- Complimentary subscription to the digital editon of Collector magazine (in English)
Read and circulated by more than 6,000 industry executives in the United States and around the world for over 65 years, Collector magazine features articles on current industry operations and trends, as well as U.S. market regulations and legislation, and global news. International members receive a monthly e-mail linking to the complete issue in digital form on the Web. They also may purchase additional copies or advertise at a discount.
- International Unit Members Listserve
The listserve is an e-mail discussion group. It provides a place for international members to post questions and exchange information on topics of common interest. (Advertising is not permitted.)
- Access to members-only information at ACA International’s Web site
Visit http://www.acainternational.org to learn about ACA’s resources and events. The password-protected member section includes articles and services such as the Fastfax compliance library, available only to members.
- Representation on the ACA International Board of Directors
The International Unit (IU) is represented by four directors, each from a different global region: Asia and the Middle East; Australia/Oceania, Europe/Africa and The Americas (excluding the USA).
Other benefits available to ACA International members at a discount
- ACA International Annual Convention
The premiere event in the credit and collection industry, ACA’s Annual Convention is held in the United States and brings together more than 1,200 attendees from around the world. The convention includes educational workshops, social events, networking opportunities and exhibits packed with the latest technology and resources. Members may register to attend at a discount. The International Unit hosts its annual members’ meeting during the convention. The next convention is 23-26 July 2008, in Hollywood, Fla., USA, at the Westin Diplomat Resort & Spa (near Miami).
- Continuous Business Improvement
Do you want to continuously improve your company’s business practices and save money? ACA’s Professional Practices Management System (PPMS), developed for the U.S. credit and collection industry, is applicable to any collection business. PPMS provides the framework for you to design and implement essential, measurable work standards that fit your business needs. PPMS training helps ACA members achieve optimal results in customer service and an improved bottom line.
- Campus ACA
ACA International provides many training options and educational opportunities. Technology-based training is provided via CD-ROM, telephone and the Internet for convenient, effective ways to master industry topics from your office or home. Members enjoy reduced prices on training products and registrations. Members have the opportunity to earn designations and Professional Development Units toward certificate and degree programs.
- Members’ Attorney Program (MAP)
MAP, a division of ACA, offers resources to help defense and in-house attorneys better represent ACA members’ interests in the United States. In addition, MAP is interested in developing participation among attorneys with international practices. To join MAP, the attorney must be sponsored by an ACA member and certify that he/she does not represent consumers against collection agencies or credit grantors. MAP is an individual membership. (Note: Collection law firms/attorneys need to apply for agency membership first.)
For an application or further information, please contact the ACA International Membership Department
E-mail: mailto:firstname.lastname@example.org?subject=International Agency Membership Application Request
Telephone: (952) 926-6547
Fax: (952) 915-3955