Demonstrate to your clients that your collectors have what it takes to collect effectively and efficiently while staying in compliance with the law. Turn knowledge into recoveries with the certificate programs below.
ACA’s industry-recognized collector designation:
The Professional Collection Specialist (PCS) certificate is for third-party collectors who master knowledge and skills learned through ACA’s Essential Collection Skills & Techniques and FDCPA Essentials for Collectors training.
Did you know you can train your collectors for less than $50?
ACA’s Web courses provide a cost-effective way to train your collectors on ACA’s self-paced essential collector training series. Both FDCPA Essentials for Collectors and Essential Collection Skills & Techniques are available as individual Web courses that allow training managers the ability to track the individual progress of their collectors. Purchase your Web courses today!
Training option currently available for those working in Hong Kong and China:
- The Credit & Collection Professional (CCP) certificate is for international collectors who through experience, continuing education and testing have demonstrated their knowledge of credit practices in their region.
All courses are developed by industry Subject Matter Experts and Content Development Experts and delivered by ACA Certified Instructors to give you accurate, complete and just-in-time educational experiences.