The U.S. economy is built on the premise that those who provide credit, goods and services have the expectation of being repaid.

Recovery of consumer debt by third-party debt collectors on behalf of America’s public, private and nonprofit sectors has significant effects on our nation’s economic health.

Third-party debt collectors are engaged in their local communities as valued civic leaders, employers, volunteers, philanthropists and taxpayers.

To measure the annual impacts of third-party debt collection on the national and state economies, ACA International commissioned global advisory firm Ernst & Young to conduct a survey in the fall of 2011.

Economic impact of third-party debt collection Complete Survey Report

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Sources: Ernst & Young, 2011 www.acainternational.org/impact & U.S. Government