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Speaking from Experience

Mark Thompson, a U.S. Navy veteran and longtime certified instructor for ACA International, will be part of a panel on debt collection at the Federal Trade Commission’s upcoming workshop on financial issues affecting military service members.

Jun 23, 2017

Survey: Consumers’ Savings Levels Improve

Bankrate reports that consumers are building adequate savings cushions at higher rates today than in the past.

Jun 23, 2017

From Collector: Seeing Eye to Eye

Are you giving consumer reporting agencies the data they want? Here’s what one ACA member learned when his company sat down with them to discuss the information exchange.

Jun 23, 2017

Delaware Tech Opens Veterans Resource Center with Support from Navient Foundation

The donation is one way ACA International member company Navient continues to support service members. The company also has its own employee-led Veterans Resource Group.

Jun 23, 2017

CFPB Announces Updated Manual for Student Loan Supervision and Releases Report on Public Service Loan Forgiveness Program Complaints

The updated procedures focus on communication between consumers and student loan servicers, program eligibility and accurate payment processing.

Jun 22, 2017

FCC Chairman Announces Candidate for Enforcement Bureau

Ajit Pai intends to appoint former Federal Communications Commission attorney Rosemary C. Harold to lead enforcement efforts.

Jun 22, 2017

IC System Recognized as Top Workplace

The ACA member company is recognized for its workplace culture, employee engagement, and more.

Jun 22, 2017

ACA Members Dominate List of Best Call Centers to Work For

The recognition is based on surveys and employee feedback on the companies’ practices and philosophies.

Jun 22, 2017


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