ACA International ›Divisions & Markets›Creditors (CI)›Guide for Credit Grantors

Guide for Credit Grantors

Consumer Credit
Extending Credit
Know the Laws
Identifying Bad Debt
Reducing Bad Debt
When to Hire a Professional Collector
Selecting a Qualified Service
Working with a Collection Agency
Professional Collectors Services
Compliance
How Can Credit Grantors Help Themselves and Their Collectors Comply with the Fair Debt Collection Practices Act (FDCPA)?
How Must Credit Grantors Comply with the FDCPA?
What are the Penalties for Violating the FDCPA?
Steps to Take to Reduce/Eliminate Liability

Additional Tools
Management ToolsResources to help ACA members manage their employees and run their businesses.
Technology ToolsNews, resources and information for ACA members interested in credit and collection industry technology topics.

Quick Links
FastfaxA comprehensive library of ACA’s compliance documents.
TCPA ResourcesCompliance and government affairs information regarding the Telephone Consumer Protection Act.
PublicationsCredit and collection industry publications, periodicals, guides, reports and research.
Find a MemberSearchable ACA Member Directory, no login required.
File an Ethics ComplaintFile a complaint against a member of the collection industry.

Contact ACA

If you have a suggestion for additional resources you would like to see in this area, please e-mail your comments to ci@acainternational.org.

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