Perception of home values dropped to lowest level in seven quarters.
Mar 8, 2010
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Complaints against first- and third-party debt collectors increased.
Mar 8, 2010
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Participating U.S. collection agency members will receive a copy of the survey report at no charge.
Mar 8, 2010
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Mark Schiffman brings 20 years of public relations and public affairs expertise.
Mar 8, 2010
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Three awards are available to industry employees and their dependents.
Mar 8, 2010
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PPMS is a management system for collection agencies based upon developing, implementing and adhering to a set of industry-specific professional practices and policies.
Mar 1, 2010
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Over the past six months, payment behavior has improved in all industries and across all regions.
Mar 1, 2010
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Decrease to 669 is the first time average scores fell below 670 in a year.
Mar 1, 2010
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Collection Floor Management seminar debuts at Spring Forum.
Mar 1, 2010
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Brett Sivits will work with agencies to strengthen collector training and performance.
Mar 1, 2010
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Pledge signifies collectors’ commitment to treat consumers with respect.
Mar 1, 2010
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Help move the credit and collection industry forward by participating in the association's monthly survey.
Feb 22, 2010
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Hayes will also continue to serve as vice president of legal and government affairs and director of MAP.
Feb 22, 2010
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A study finds the new payment hierarchy, where consumers pay their credit cards prior to their mortgages, is occurring more readily.
Feb 22, 2010
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Senate Banking Committee member seeks bipartisan compromise.
Feb 22, 2010
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