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Mission

ACA International contributes to the success of its members and the positive reputation of the credit and collection industry through education, advocacy and services.

Values

  • Leadership
  • Integrity
  • Respect
  • Responsibility
  • Service
  • Education

Collector’s Pledge

  • I believe every person has worth as an individual.
  • I believe every person should be treated with dignity and respect.
  • I will make it my personal responsibility to help consumers find ways to pay their just debts.
  • I will be professional and ethical.
  • I commit to honoring this pledge.
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