Collector’s Pledge
The Collector’s Pledge is an ACA initiative encouraging collectors to make a voluntary, personal commitment to treat customers with dignity and respect in every aspect of their work. it is a reflection of ACA member values and professional practices. This ACA International initiative encourages collectors to make a voluntary, personal commitment to treat customers with dignity and respect in every aspect of their work. Many members report success using it as a tool to help foster a posit
I believe every person has worth as an individual.
I believe every person should be treated with dignity and respect.
I will make it my responsibility to help consumers find ways to pay their just debts.
I will be professional and ethical.
I will commit to honoring this pledge.
click here to download a printable PDF of the Collector’s Pledge.
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