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Collector’s Pledge

The ACA Collector’s Pledge encourages collectors to make a voluntary, personal commitment to treat consumers with dignity and respect in every aspect of their work. It is a reflection of ACA member values and the paramount importance to adhere to professional practices.


   The Collector’s Pledge

I believe every person has worth as an individual.

I believe every person should be treated with dignity and respect.

I will make it my responsibility to help consumers find ways to pay their just debts.

I will be professional and ethical.

I will commit to honoring this pledge.


click here to download a printable PDF of the Collector’s Pledge.

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