Auto-Login
If you have previously set the ACA Online Login process to "Remember my username and password on this computer" but you are not automatically logged in upon visiting ACA Online, please confirm your browser is “not” set to delete temporary files upon exit. For most versions of Internet Explorer, you can do this by accessing the Tools, Internet Options menus and confirm the “Delete browsing history on exit” is “not” checked:
For all other browsers please refer to the help in your browser for information regarding this topic.
Cookies
To Log In to ACA Online, your web browser must be set to accept Cookies from acainternational.org. Cookies are small bits of information that are stored by your web browser, ACA Online cookies contain no personally identifiable data.
- Anti-virus programs: Anti-virus programs may prevent cookie information from being transfered correctly. To test this, please temporarily disable the program and try logging in again.
- Corporate networks: If you are connected to a corporate network, firewalls or proxy servers may also prevent cookie inforamation from being transfered correctly. Please check with your network administrator regarding such settings.
JavaScript
Your web browser should be set to accept JavaScript. This browser setting is usually turned on by default. JavaScript is a scripting language that allows web pages to be interactive, such as to display menus and buttons.
To find out how to view or change your browser’s setting for enabling JavaScript, refer to your browser Help.
Browsers Versions
Many organizations continue to rely on Internet Explorer 6 (IE6) because their older Web applications only function with IE6. Using older versions of browsers can cause difficulties, such as:
- Data not displaying on part or all of the screen.
- Buttons, images, icons, etc. disappearing.
- Blank windows on the screen.
- Errors, etc.
If older Web applications prevent you from upgrading to the latest version of Microsoft Internet Explorer, we suggest installing a secondary browser. The latest versions of these browsers work very well and are free:
You many need to talk with your IT department to either temporarily raise your workstation privileges or have them install a secondary browser for you.