Creditors (CI) - ACA International

ACA International › Divisions & Markets › Creditors

Creditor member news and resources.

Members of ACA International’s Creditors International Division (CI) are involved with first-party collections and credit management, holding such positions as credit managers, lenders, credit union executives, risk managers and others who work on the front end of the credit cycle. CI members can come from a variety of industries, including automotive, banks and finance, checks, credit cards and retail, education, government, health care, mortgage, services, technology and e-commerce, telecom and utilities.

The CI portion of the ACA website includes tools and resources designed to assist members in their daily practices. Both veteran and new CI members will find credit and collection industry trends, education, training and compliance information.

Election of 2013/14 Council of Delegates Creditors International Division Representatives

Congratulations to the following CI members who have been elected to represent the CI Division on the 2013/14 Council of Delegates:

Phillip Cervin
Tim Collins
David Glezerman
Rick Richardson
Julie Smith
Roger West
Stephanie Williams

Latest Creditors News

Consumer Delinquencies Decline Significantly in Fourth Quarter 2012
Apr 4, 2013
Bank card delinquencies are at an 18-year low.
Retail Sales Increase in February
Apr 4, 2013
Retail sales were up 0.7 percent in February as consumers adjusted their spending.
Archives

Consumer Trends Newsletter

This monthly, electronic CI publication is designed to keep you informed of statistics, trends and compliance issues affecting the industry.

Credit Management and First-Party Collection

Connect with fellow creditors using the Credit Management and First-Party Collection community on The Hub to post questions and comments on industry hot topics.

CI Information by Topic

Tips for first party collectors and credit professionals.

Guide for Credit Grantors

This guide provides creditors with valuable information about the industry and how they may benefit from working with an agency to collect their past–due accounts.

Credit Glossary

A glossary of first-party collector and creditor terms commonly used in the industry.

Statistics and Industry Trends

Statistics from the Bureau of Labor Statistics and the U.S. Census Bureau.

CI New Members

Welcome to the newest members of the Creditors International Division.

Tell Others

Help make your association stronger. Refer your clients and colleagues to the Creditors International division today.

CI Committee Members

Quick Links
FastfaxA comprehensive library of ACA’s compliance documents.
TCPA ResourcesCompliance and government affairs information regarding the Telephone Consumer Protection Act.
PublicationsCredit and collection industry publications, periodicals, guides, reports and research.
Find a MemberSearchable ACA Member Directory, no login required.
File an Ethics ComplaintFile a complaint against a member of the collection industry.