Page 1 of 94 - Credit & Collection Industry Headlines

CFPB Announces Online Link for Companies to Sign Up to Receive Debt-Collection-Related Consumer Complaints
Important for companies to designate contact person to receive, review and respond to complaints.
ACA Members in the News
Recent articles and a radio report feature answers and information from ACA International members.
Exceptional Leaders
What skills and practices really make a great leader?
Small Business Credit Index Shows Unexpected Improvement in Small-Business Credit Quality
Projections of small businesses struggling for the remainder of 2013 still hold.
ACA International Education Foundation Offers Annual Loomer-Mortenson Scholarships
Individuals employed by or affiliated with the collection industry and their dependents are eligible.
Tornado Relief Information
Details for supporting disaster recovery efforts and preparing for similar disasters.
Top Compliance Question for April
The top compliance question received by ACA’s Compliance Department in April concerned licensing requirements.
Top Ethics Complaint for April
The majority of ethics complaints received by ACA’s Ethics Department in April involved allegations debt collectors harassed or verbally abused consumers.
Credit Reporting Delinquencies During Pendency of Bankruptcy is Not Inaccurate
No FCRA liability for an after-discharge report of a delinquency during the time period between the initiation of bankruptcy and the entry of the discharge order.
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Quick Links
Legislation Action CenterWant to help? ACA’s Legislation Action Center helps members take action on key legislative issues affecting the industry.
Impact of Third-Party Debt Collection on the National and State EconomiesEconomic impact of third party debt collection.
Consumer Financial Protection BureauConsumer Financial Protection Bureau
Upcoming EventsView the event calendar for a list of upcoming events.
FastfaxA comprehensive library of ACA’s compliance documents.
Fastfax in 5 Audio SeriesIn ACA International’s Audio Series, FastFax in 5, industry experts answer questions about some of ACA’s most popular Fastfax topics.
TCPA ResourcesCompliance and government affairs information regarding the Telephone Consumer Protection Act.
PublicationsCredit and collection industry publications, periodicals, guides, reports and research.
Find a MemberSearchable ACA Member Directory, no login required.
File an Ethics ComplaintFile a complaint against a member of the collection industry.

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